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BUG with master text frames, master pages and "allow pages to shuffle"

> >Hello,> >Latest Indesign CC on Windows 10 64bits.> >I have a document, with a master page template applied to all pages in the document. There are master text frames inside the master page template, perfectly aligned with the margins on each left, and right page. In my master page template, I have set up the following margins for left pages :> >top : 46pt> bottom : 46pt> outside : 56pt> inside : 46pt> >And the right pages margins set up as follow :> >top : 46pt> bottom : 46pt> outside : 46pt> inside : 46pt> >On the left pages, I have a solid holding the current category / section, so I have set a larger outside margin.> >Everything looks good and aligned (text boxes are controled by master pages master text frames) until I delete one page for example, which makes every following right page, a left page, and every left page, a right page.> >From this point, in my pages, all text boxes are misaligned to the margins set in the master page template. That is to say that from now on, left pages have text boxes which are the size of right pages text boxes, and right pages text boxes have the size of left pages text boxes.> >To fix it, I have to select all my pages, and reapply my master page template to update the text boxes to match the master page's master text frames. > >Then, the text frames are finally properly aligned to the margins set in the master page template.> >I don't think this is how it should behave. Master text frames should always be synchronized to the master page templates and should not have to be reapplied manually...> >I might be using this wrong but I can't figure out an auto fix, and this gets really annoying when you have to fine tune your document, remove some elements, which can makes me delete some pages, which causes this issue.> >Any fix ? What about a option to make indesign aware when right pages become left pages, and left pages become right pages, and reapply automatically the master page template to adapt to those changes ?> >Am I alone with this issue ?> >Thank you> >
> >Hello,> >Latest Indesign CC on Windows 10 64bits.> >I have a document, with a master page template applied to all pages in the document. There are master text frames inside the master page template, perfectly aligned with the margins on each left, and right page. In my master page template, I have set up the following margins for left pages :> >top : 46pt> bottom : 46pt> outside : 56pt> inside : 46pt> >And the right pages margins set up as follow :> >top : 46pt> bottom : 46pt>…

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Closed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
ID 16.0 – Crashing in Split Layout View When Cutting and Pasting Text

> >InDesign crashes when doing the following:> > >Open or Create a document.> >Enable split layout view> >Create a text frame in each view> >Fill one of the text frames with type> >Cut some of the type into the other frame> >Cut some more of the type from the filled frame> >Copy the text in the other frame> >Undo the cutting of the text> >Re-cut the text> >Paste the text into the other frame> >CRASH> > >Video of the bug: >https://youtu.be/ex7BsXfeSUA>> >This is present in both ID 15.X and ID 16.0 and crashes with documents created in both new and old versions of InDesign.> >
> >InDesign crashes when doing the following:> > >Open or Create a document.> >Enable split layout view> >Create a text frame in each view> >Fill one of the text frames with type> >Cut some of the type into the other frame> >Cut some more of the type from the filled frame> >Copy the text in the other frame> >Undo the cutting of the text> >Re-cut the text> >Paste the text into the other frame> >CRASH> > >Video of the bug: >https://youtu.be/ex7BsXfeSUA>> >This is present…

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Indesign CC 2018 Crash
> >Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.> >Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??> >Thanks> >
- InDesign10836.log 1 KB
- ID_Crash_1140am_10Nov17.txt 160 KB
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Closed: Fixed · Abhinav Kaushik responded

Hello All,

We have fixed a number of crashes with InDesign’s latest Nov’17 update.
Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Reapply the master without losing information in text frames from the master
> >This is complicated to describe, so I'm going to use a not-so-great example. In PowerPoint you can put "placeholders" on the master pages. If you make a change to the position of the placeholder and update the slide everything moves into the correct position.> >I'd like to be able to do something like that with text frames on the master in InDesign. The problem I'm having is that because I can't have two "primary text frames" on the master, I have to command-shift click to get the second text frame to be active. Once I do that, however, I can never reapply the master, because if I do, the text in the command-shift-clicked frame will disappear. The text in the primary text frame will not.> >Is this something you guys can fix? I understand the idea of primary text flow, so you can't necessarily link things automatically in the second frame - although maybe there could be a way of marking the frames so that they do flow properly. > >The issue is, I'm working on documents for the pharmaceutical industry and they need to run Important Safety Information thoughout the document. This frame would be at the bottom, while the other primary text frame would be at the top.> >
> >This is complicated to describe, so I'm going to use a not-so-great example. In PowerPoint you can put "placeholders" on the master pages. If you make a change to the position of the placeholder and update the slide everything moves into the correct position.> >I'd like to be able to do something like that with text frames on the master in InDesign. The problem I'm having is that because I can't have two "primary text frames" on the master, I have to command-shift click to get the second text frame to be active. Once I do that, however,…
- Screenshot%202025-07-03%20at%205.48.38%E2%80%AFPM.png 400 KB
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Copy text in Indesign

> >Good morning> I have a problem, every time I copy over a text, no matter if I do it with ctrl+c or with the right mouse button, the program gets stuck for a few seconds. That supposedly copied text cannot be pasted in another application.> Can you help me?> >

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Index entries lost when importing a .docx file with text frames into InDesign
> >InDesign version: CC 2018> MS Word version: 2013> >When I import a .docx file that uses text boxes/text frames/shapes into InDesign, most of the index entries within the .docx file is lost. When I import the same .docx file after removing all the shapes, all index entries remain intact.> I've attached reference .docx and .indd files so that you can see what I mean. The .docx file (lorem>ipsum>index.docx) has five index entries, that are lost when imported to InDesign (lorem>ipsum>index.indd). On removing the text box from the .docx file (lorem>ipsum>index>wo>txt>box.docx), the index entries are imported properly (lorem>ipsum>index>wo>txt>box.indd).> My assumption is that this is an InDesign bug. Let me know if there's a fix for this.> >
> >InDesign version: CC 2018> MS Word version: 2013> >When I import a .docx file that uses text boxes/text frames/shapes into InDesign, most of the index entries within the .docx file is lost. When I import the same .docx file after removing all the shapes, all index entries remain intact.> I've attached reference .docx and .indd files so that you can see what I mean. The .docx file (lorem>ipsum>index.docx) has five index entries, that are lost when imported to InDesign (lorem>ipsum>index.indd). On removing the text box from the .docx file (lorem>ipsum>index…
- lorem_ipsum_index.docx 18 KB
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When flowing text in multiple textboxes, Object Styles settings are ignored

> > >Indesign 13.0.1 OSX> >Create an object style and set it as the default for new Text Frames. Create a new Text Frame. Click on the linking box at the corner and hold down alt to link the Text Frame to a number of new TF's. Draw a number of new linked TF's with the alt key pressed.> >All Text Frames should have the Object Style set as default> >The new TF's have an OS of [None]> > >

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Need More Info · amaarora responded

Hi,
This has been the behaviour since the beginning. See the link https://helpx.adobe.com/indesign/using/object-styles.html where it states “This category is applicable only if the object is an unthreaded text frame.”

Please let us know any use-cases where this can be beneficial so that we can process this as a “Feature modification request”

You can ctrl(cmd)+a in a text frame and then apply the paragraph style as a workaround.
-Aman
Indesign crashes when clicking "Find next", searching for inline images (image frames selected in "object")

> >When I try to find inline images in a large string of text (because I want to alter the object style of the images), ID crashes when clicking "Find next", when there is also a text overflow and most of the images are hidden in this overflow (red +-sign). > After creating enough new pages to fill the master text frames with the overflow-text, and then click "Find next", Indesign won't crash anymore.> >Indesign 15.1.1 macOS Catalina 10.15.6 24 GB RAM iMac> >

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InDesign crashes when editing text
> >21.5" iMac with 3.06 GHz Intel Core 2 Duo> macOS High Sierra version 10.13.6> 12 GB RAM> 360+ GB of hard disk space> >When attempting to copy text from a word document into 28 Mb file in InDesign, InDesign freezes... endless spinning color wheel. Problem is persistent - every time I try to copy a paragraph of text. It even occurred when I tried typing the paragraph of text. > >Tried updating InDesign CC> Tried uninstalling and reinstalling> Tried using Story Editor to edit text box.> >Apple crash report attached.> >
- Crash Report.pdf 82 KB
2 votes

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CLOSED · amaarora responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
[ID-4245419]Auto-Sizing of text frames results in abnormally long widths
> >InDesign 2023 v18.1 (Probably occurs in all versions after CS6)> Japanese Version> English Version> Mac snd Windows> >There is a terrible bug in Auto-Sizing for text frames that causes the width to become unusually long.> >Simple and reliable reproduction procedure> > >Create a new document> >Set all units to points in Preferences> >Create a new text frame> >Set paragraph style to “Basic Paragraph” and clear overrides> >Set Auto-Sizing> -->Change to “Height and Width” --> Click the upper left corner -->Turn on “No Line Breaks”> >Insert Spacing to 1 pt> >Corner Options to 1 pt and Round> >Enter “0 [Line Break]” repeatedly (about 20 times) in the text frame> > >Workaround> >Set Columns> -->Change to “Flexible Width”> -->Set Maximum to a very large value (like 1000 pt)> >There is a similar post. My comment was not accepted here for some reason, so I posted a new one.> >https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/32214574-auto-size-text-boxes-with-rounded-corners-expands>> >Japanese:> テキストフレームの自動サイズ調整で、幅が異様に長くなってしまう酷いバグがあります。> >シンプルで確実な再現手順> > >ドキュメントを新規作成> >環境設定でドキュメントの単位を全てポイントにする> >テキストフレームを新規作成> >段落スタイルを [基本段落] にしてオーバーライド消去> >自動サイズ調整を設定する -->「高さと幅」に変更 -->左上角をクリック -->「改行なし」をチェックON> >フレーム内マージンを「1pt」にする> >コーナーオプションを「1pt」「角丸（外側）」にする> >テキストフレームに「0［改行］」を繰り返し（20回くらい）入力する> > >回避方法> >段組を設定する> -->「可変幅」に変更> -->最大値を大きい値にする（1000ptとか）> >
> >InDesign 2023 v18.1 (Probably occurs in all versions after CS6)> Japanese Version> English Version> Mac snd Windows> >There is a terrible bug in Auto-Sizing for text frames that causes the width to become unusually long.> >Simple and reliable reproduction procedure> > >Create a new document> >Set all units to points in Preferences> >Create a new text frame> >Set paragraph style to “Basic Paragraph” and clear overrides> >Set Auto-Sizing> -->Change to “Height and Width” --> Click the upper left corner -->Turn on “No Line Breaks”> >Insert Spacing to…
- bug-occurrence.mp4 90 KB
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Closed: Fixed · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

The fix of the issue is now available in InDesign 2024(v19.4.0.063) and above. We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.
—
Adobe InDesign Team
Fit Frame to Content multicolumn text frame
> > >>InDesign 18.3 but has been doing this for many years.>> >>Draw a single column text frame next to a multicolumn text frame, have the same number of lines in both frames, apply Fit Frame to Content with any method to both frames, they will most likely not be the same height. You can change the width of the multicolumn frame and then Fit Frame to Content might get closer.>> >>Should be the same height if all text styling is the same.>> >>Variable height on the multicolumn frame, doing Fit Frame to Content a few times and can change it each time.>> > >This is particularly frustrating when you cannot align the top of the frames due to layout, so instead, you have to zoom in, place a guide, and manually nudge so the text baselines line up.> >
> > >>InDesign 18.3 but has been doing this for many years.>> >>Draw a single column text frame next to a multicolumn text frame, have the same number of lines in both frames, apply Fit Frame to Content with any method to both frames, they will most likely not be the same height. You can change the width of the multicolumn frame and then Fit Frame to Content might get closer.>> >>Should be the same height if all text styling is the same.>> >>Variable height on the multicolumn frame, doing…
- Screenshot 2023-06-09 at 1.01.51 PM.png 194 KB
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Using tabs with right-aligned text causes crash - CC2017

> >When I build a paragraph with tabs and right-aligned text, making any edits to the paragraph at all causes InDesign CC2017 to crash. My co-worker experiences the same problem.> >

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CLOSED · amaarora responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Indesign 16.0 crashes when copying text with anchored object
> >ID crashes every time I try to copy text that includes an anchored object. As soon as I hit CMD+C, it crashes. I can copy the anchor object separately, but trying to grab it inline with text does not work. I've tried it with multiple different areas of text/objects. This has happened over the last two days, repeatedly, after multiple re-starts and prefs updates. ID 16.0 on MacBook Pro running Catalina 10.15.7. > EDIT: It seems to be an issue with one specific object. I can't seem to even copy that one by itself without crashing. I'll keep playing around to see what I can see.> >
> >ID crashes every time I try to copy text that includes an anchored object. As soon as I hit CMD+C, it crashes. I can copy the anchor object separately, but trying to grab it inline with text does not work. I've tried it with multiple different areas of text/objects. This has happened over the last two days, repeatedly, after multiple re-starts and prefs updates. ID 16.0 on MacBook Pro running Catalina 10.15.7. > EDIT: It seems to be an issue with one specific object. I can't seem to even copy that one by itself without crashing.…
- anchoredobject crash.mp4 8636 KB
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Need More Info · AdminRavi Kiran (Admin, Adobe InDesign) responded

Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

—
Adobe InDesign Team
crash sleep mode

> >Hello,> >I'm using InDesign 15.1.2 on a brand new Macbook Pro.> >Several times a day InDesign crashes. It seems to happen most often when:> - my computer goes into sleep mode and I reawaken it> >but it sometimes happens when:> - I copy text from a word document or email, and then try and paste it into a text frame within InDesign.> >Sometimes it happens for no reason, when I am using another program.> >I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from the crash.> >Can anybody direct me to somebody who I can work with to try and resolve the issue?> >
> >Hello,> >I'm using InDesign 15.1.2 on a brand new Macbook Pro.> >Several times a day InDesign crashes. It seems to happen most often when:> - my computer goes into sleep mode and I reawaken it> >but it sometimes happens when:> - I copy text from a word document or email, and then try and paste it into a text frame within InDesign.> >Sometimes it happens for no reason, when I am using another program.> >I have spent a lot of time on the Adobe community page trying various solutions but nothing…

3 votes

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Need More Info · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign froze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

—
Adobe InDesign Team
Cell Style override crash

> >Crashes when applying and overriding a cell style to a table that has previous overrides. Tried it multiple times on multiple files, all with the same crash result.> >

3 votes

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CLOSED · amaarora responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Crash when scaling text beound 1296 pt

> >I can repeatably make InDesign crash by:> >1: Creating a big page (Mine is 250x100cm)> 2: Making a textframe and writing a short word (I wrote "café")> 3: Hit "E" and scale the frame by dragging the corners> 4: If I scale the frame so the point size is higher than 1296 pt InDesign will crash.> >I am on InDesign 15.0.2 on MacOS 10.14.6> >

1 vote

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CLOSED · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Indesign crashes after copying text

> >Indesign crashes immediately after copying text. It seems that this only happens with formatted text. If I separate the text box from the paragraph format, I can copy the text. But that is very time consuming and annoying. When I open Indesign again, it crashes immediately. And when I finally managed to open the file again and click on "Paragraph format" in the sidebar, Indesign freezes. The bug has occurred since the last 2-3 versions of Indesign and I hope that the bug will be fixed with every new one. Unfortunately, this did not happen.> >Indesign 15.0.2> MacOS: 10.15.3> >
> >Indesign crashes immediately after copying text. It seems that this only happens with formatted text. If I separate the text box from the paragraph format, I can copy the text. But that is very time consuming and annoying. When I open Indesign again, it crashes immediately. And when I finally managed to open the file again and click on "Paragraph format" in the sidebar, Indesign freezes. The bug has occurred since the last 2-3 versions of Indesign and I hope that the bug will be fixed with every new one. Unfortunately, this did not happen.> …

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1 comment · Crash/Freeze/Hang · Delete… · Admin →

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CLOSED · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
InDesign crashes whenever story editor is opened

> >Story editor is unavailable because the crash happens as soon as I open it. On MacBook Air chip M1, Indesign 16.4. Also text in text frames disappears ,and F8 does not work as a shortcut to info.> >

8 votes

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9 comments · Crash/Freeze/Hang · Delete… · Admin →

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InDesign CC 2018 crashes when copying a text box

> >I just downloaded ID CC 2018 and every time I copy and paste a text box, whether inside the same document or a different one, the entire program crashes.> >

7 votes

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7 comments · Crash/Freeze/Hang · Delete… · Admin →

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Closed: Fixed · Abhinav Kaushik responded

Hello All,

We have fixed a number of crashes with InDesign’s latest Nov’17 update.
Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Text Box Cutting off Copy with Auto Height On

> >I am using version 15.0.1 but this also happens in previous versions. We use multiple paragraph styles to format our text. We have noticed in some cases, not all when we copy the text frame the text box cuts off the last line when copied. Also when you click in a text box and begin to edit the last line disappears. We use many layers and many versions so we copy the text very often, this is causing problems with missing text.> >To get our text formatted we use paragraph styles, we hit enter to go to the next style, this has always worked really well. Recently however, our style changed and they want the text to flow, not be on separate lines. We go back and delete the return to flow the text. I have also tried this same effect with nested paragraph styles, even with nested styles we get the same text box issue with the last line being cut off.> >I recorded this happening in several instances and it can be viewed here: >https://quad.box.com/s/4c1rwrbqpb5712250eo567t4ncv9mfzc>> >
> >I am using version 15.0.1 but this also happens in previous versions. We use multiple paragraph styles to format our text. We have noticed in some cases, not all when we copy the text frame the text box cuts off the last line when copied. Also when you click in a text box and begin to edit the last line disappears. We use many layers and many versions so we copy the text very often, this is causing problems with missing text.> >To get our text formatted we use paragraph styles, we hit enter to go to the…

1 vote

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0 comments · Text/Story/Table · Edit… · Delete… · Admin →

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← Previous 1 2 3 4 5 … 137 138 Next →

Export to JPG generates yellow horizontal lines
> >yellow lines in all my image exports (PNG / JPG)... When giving it more pixels/inch the lines change position and are less wide.> >
82 votes

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87 comments · PNG/JPEG/EPS Export · Delete… · Admin →

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FIXED · amaarora responded

Fix for this issue is now available in the latest update of InDesign 2021 – that is, InDesign 16.2.1

In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

Let us know in the comments section if you still face this problem.

—
Adobe InDesign Team
InDesign CC2019 - blank control panel
> >Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.> >
80 votes

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75 comments · UI/UI Scaling · Delete… · Admin →

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FIXED · Abhinav Kaushik responded

Hello All,

Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.

List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

Regards,
InDesign Team
Mouse-click in menus becomes disabled
> >InDesign 12.1.0.56; macOS Sierra 10.12.5; Magic Mouse> >The issue varies with any file. I have mostly seen this occur when in the Find/Change window, or when I try and select a font. My mouse will not be able to click (select) anything in the drop down menus. I am able to select with my keyboard by using the arrows and "return" key. To get the mouse to click (select) an option from a drop down menu, I must first restart InDesign and then open the same file.> >
78 votes

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97 comments · Others · Delete… · Admin →

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FIXED · AdminRavi Kiran (Admin, Adobe InDesign) responded

Based on the recent comments from users saying that they are no longer encountering this issue after the release of 14.0.1, we are marking this as Fixed.

—
Adobe InDesign team
[macOS Sonoma]White Screen on drawing marquee/highlighting text in CPU and Overprint Preview modes
> >Hi, > >Since I've updated my mac mini to Sonoma, when I use InDesign, the documents flash every time I click on it. If I click and hold, the screen become completely white. This is very annoying, almost impossible to work. > >Please help me!> >
75 votes

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Closed: Fixed · 68 comments · Performance/Usability · Delete… · Admin →

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Indesign 2021 (16.0) IDLK file do not lock

> >It is currently possible that two users are able to open the same Indesign file. I am working on a network volume via VPN and it was possible for my colleague to open the same file i was working with. The *.idlk file was generated but it seems that it would not be recognized from the other Indesign my colleague was using.> >I tried to reproduce this issuue with Indesign 2020 and all worked fine as expected.> >This is an enormous issue for collaboration with other colleagues at the same projects.> >

75 votes

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51 comments · Others · Delete… · Admin →

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Closed: Fixed · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

—
Adobe InDesign Team
[ID-4224413]JPG 300dpi export with horizontal lines
> >When I export photo albums as JPG with the latest version, some images have horizontal lines. I've had the problem since macOS 10.14. (now catalina) and with older Indesign versions. If I change the size or position of the image, the stripes may disappear. If I use the DPI e.g. set to 301, the lines will also disappear.> >
- Bildschirmfoto 2020-06-08 um 10.55.57.jpg 66 KB
- error-jpg-stripes.jpg 361 KB
75 votes

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13 comments · PNG/JPEG/EPS Export · Delete… · Admin →

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Closed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
Can't drag objects
> >I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help! > >
- Screen_Shot_2018-03-09_at_10.39.36_PM.png 480 KB
74 votes

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248 comments · Others · Delete… · Admin →

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FIXED · Abhinav Kaushik responded

Hello All,

We thank you for your patience all this while.

Addressing this problem has been tricky for us given the random nature of the issue.
Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

Many of you must have received email from us seeking more details about the issue.

We have concluded our investigation and came up with the below mentioned finding:

It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
If the user tries to drag it from any other position, the object cannot be moved.

We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest version id 14.0.3.

Please download and install id 14.0.3 and let us know your feedback on the new experience.

Note:
If you are unable to drag other types of objects (other than empty polygons), please check the memory usage of your system. It has been observed that when the memory usage reaches the critical level, dragging of the objects become difficult.
As a workaround, you may either try to close some applications or restart the system.

Regards,
InDesign team
Hello All,

We thank you for your patience all this while.

Addressing this problem has been tricky for us given the random nature of the issue.
Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

Many of you must have received email from us seeking more details about the issue.

We have concluded our investigation and came up with the below mentioned finding:

It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
If the user tries to drag it from any other position, the object cannot be moved.

We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…
[ID-4257796]Provide an ability to disable IAMs and other In app notification
> >These are annoying/distracting, and I cannot turn them off!> >
71 votes

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34 comments · UI/UI Scaling · Delete… · Admin →

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Under Review · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

Hi,
Thank you for reporting the issue. It is currently under investigation.
—
Adobe InDesign Team
[ID-4244288]Problem with Variable fonts - some glyphs are displayed with a lighter weight on changing axes.
> >Some variable fonts works as expected, but for some, the font displays at a lighter weight (perhaps regular?) when the weight is set for anything heavier than about 750. It appears that the heavier weight's metrics are used. > >In my my limited test, the weight prints properly.> >I'm on a 27-inch, iMac 2020, Mac OS 13.5.1, InD 19.> >Examples:> >
70 votes

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57 comments · Others · Delete… · Admin →

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Closed: Fixed · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

The fix of the issue is now available in the InDesign 2024(v19.1.0.043) and above. We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.
—
Adobe InDesign Team
InDesign CC 2019 (v14.0) is adding spaces between words when outlining type
> >InDesign CC 2019 (v14.0) is adding spaces between words when outlining type.> >
70 votes

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54 comments · Text/Story/Table · Delete… · Admin →

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Closed: Fixed · Abhinav Kaushik responded

Hello All,

Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.

List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

Regards,
InDesign Team
Forced line breaks within text variables introduces an unavoidable letter space
> >When a forced line break is inserted within text that is used for a variable, a random, unavoidable letter space is introduced into the variable text. > There are obvious workarounds, but a solution to this would be really convenient.> See attached screenshots for example.> >
- without forced line break.png 66 KB
- with forced line break.png 62 KB
70 votes

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13 comments · Text/Story/Table · Delete… · Admin →

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FIXED · AdminRavi Kiran (Admin, Adobe InDesign) responded

We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

Please update to this latest version to get the fix.

--

Adobe InDesign team
Arabic exported to EPUB (Fixed Layout) doesn't show properly
> >• InDesign 15.1.2 / Mac OS 10.15.6> >• Create an InDesign document with Arabic content. Apply any Arabic font.> >• When exporting to EPUB (Fixed Layout) we should see the Arabic text appear in the epub viewer in similar manner as it shows in InDesign document.> >• The exported epub document is viewed in Apple's Books application, and Adobes Digital Editions 4.5 with similar problems in both epub viewers, where all Arabic text is either invisible or messed up and shifted from its location.> >• Attached images from InDesign document, and epub file which was exported from InDesign.> >• Links from InDesign forums on the same topic…> >https://community.adobe.com/t5/indesign/arabic-text-no-showing-on-epub-fixed-layout/m-p/11406882?page=1>> >>https://community.adobe.com/t5/indesign/arabic-text-not-showing-upon-export-to-epub-on-version-15-1-1/m-p/11384957?page=1>> >>https://community.adobe.com/t5/indesign/arabic-epub-issue-from-indesign/m-p/10818486?page=1>> >
> >• InDesign 15.1.2 / Mac OS 10.15.6> >• Create an InDesign document with Arabic content. Apply any Arabic font.> >• When exporting to EPUB (Fixed Layout) we should see the Arabic text appear in the epub viewer in similar manner as it shows in InDesign document.> >• The exported epub document is viewed in Apple's Books application, and Adobes Digital Editions 4.5 with similar problems in both epub viewers, where all Arabic text is either invisible or messed up and shifted from its location.> >• Attached images from InDesign document, and epub file which was exported…
- epub.png 504 KB
- InDesign.png 729 KB
67 votes

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38 comments · ePub/HTML/Publish Online · Delete… · Admin →

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FIXED · AdminRavi Kiran (Admin, Adobe InDesign) responded

This issue has been fixed in the latest InDesign version - InDesign 2023.

--

Adobe InDesign team
InDesign CC 2018/High Sierra - Cannot package files
> >Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).> >I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1> >Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)> >
- Screen_Shot_2017-10-03_at_10.34.18_AM.png 52 KB
65 votes

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107 comments · Print/Packaging · Delete… · Admin →

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Closed: Fixed · Abhinav Kaushik responded

Hello All,
The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

You can try out the fix by updating your machine to the beta update from Apple.
Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

Thanks,
Abhinav Kaushik
InDesign Team
Do not use Osaka font for PDF page information

> >When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.> > >Name the indd file "だじづでど.indd".> >Export the PDF.> >An error is displayed and the file name of the page information is garbled.> > >Osaka is no longer a very old font on the Mac. Don't use Osaka now.> >Use a font that supports semi-voiced sound marks to prevent errors. Illustrator already uses KozGoPr6N-Regular to prevent errors.> >Japanese:> PDFのページ情報にOsakaフォントを使わないでください> >日本語版のMac版InDesignでPDFを書き出すと、ページ情報の文字にOsakaフォントが使われます。ファイル名に日本語の文字の濁音や半濁点があると、Osakaがそれらの文字に非対応なので、エラーが表示され、文字化けします。> > >inddのファイル名を「だじづでど.indd」にします。> >PDFを書き出します。> >エラーが表示され、ページ情報のファイル名が文字化けします。> > >MacではもはやOsakaはとても古いフォントです。今はOsakaを使わないでください。> >半濁点に対応したフォントにして、エラーを防いでください。IllustratorはKozGoPr6N-Regularを使ってすでにエラーを防いでいます。> >
> >When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.> > >Name the indd file "だじづでど.indd".> >Export the PDF.> >An error is displayed and the file name of the page information is garbled.> > >Osaka is no longer a very old font on the Mac. Don't use Osaka…

64 votes

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9 comments · PDF Export · Delete… · Admin →

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FIXED · AdminRavi Kiran (Admin, Adobe InDesign) responded

This issue has been fixed in the latest update of InDesign 2022 - version 17.3

Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

--

InDesign team

Adobe
Navigation Points Not Available to Scripting in InDesign 2021 (16.0)

> >Problem Description: > Querying navigation points inside a movie trigger errors from InDesign 16.> >Steps to Reproduce: > 1. Query movie.navigationPoints.length or movie.navigationPoints.count() with Extendscript. > >The following script shows this issue(s) with simple document containing a move and one button with a play at navigation point action applied.> >var btn = app.activeDocument.buttons[0];> var beh = btn.behaviors[0];> var mov = beh.movieItem;> var navPts = mov.navigationPoints;> try{> alert(navPts.length); />doesn't exist>/> }catch(err) { alert([err,err.line])}> >try{> alert(navPts.count()); /*Give incorrect error - Error: Request failed because the underlying functionality is no longer available in the current version of the application */> }catch(err) { alert([err,err.line])}> >alert(navPts.everyItem().getElements().length); />incorrectly says zero, when there are 2 navigation points>/> >Actual Result: > Each produces two separate errors.> >Expected Result:: > Both should be valid queries.> >Any Workarounds: > >No. Expected functionality is simply missing.> >movie.navigationPoints.everyItem().getElements().length at least doesn't produce an error, but it also doesn't include navigation points.> >This feature was added back to InDesign, but the scripting of it was neglected. I've filed a bug in prerelease as well. Posting here so others are aware.> >
> >Problem Description: > Querying navigation points inside a movie trigger errors from InDesign 16.> >Steps to Reproduce: > 1. Query movie.navigationPoints.length or movie.navigationPoints.count() with Extendscript. > >The following script shows this issue(s) with simple document containing a move and one button with a play at navigation point action applied.> >var btn = app.activeDocument.buttons[0];> var beh = btn.behaviors[0];> var mov = beh.movieItem;> var navPts = mov.navigationPoints;> try{> alert(navPts.length); />doesn't exist>/> }catch(err) { alert([err,err.line])}> >try{> alert(navPts.count()); /*Give incorrect error - Error: Request failed because the underlying functionality is no…

64 votes

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6 comments · Scripting · Delete… · Admin →

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FIXED · AdminRavi Kiran (Admin, Adobe InDesign) responded

The fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version to get the fix.

—
Adobe InDesign team
Share for Review strikethrough & highlight from online edits aren't visible in InDesign
> >InDesign Vs. 16 Share for Review: if the reviewer uses the strikethrough text or highlight option, I don't see these in my indesign doc. I can see the strikethrough text on the browser version, but the highlight disppears completely. The review comment is in both places, just not what it's referencing.> >
64 votes

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70 comments · Share for Review · Delete… · Admin →

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FIXED · AdminRavi Kiran (Admin, Adobe InDesign) responded

The fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version to get the fix.

—
Adobe InDesign team
[Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

> >With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.> >

64 votes

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67 comments · Performance/Usability · Delete… · Admin →

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Closed: Fixed · Abhinav Kaushik responded

Edit:
Hello All,
We acknowledge those comments where some of us have mentioned that the issue is still not fixed; we are already working on it.
Please note that, in the earlier release we had fixed few cases which were leading to the issue.
There are still few scenarios which are yet to be investigated and fixed.
Unfortunately, this particular thread has become too generic.
We request you to provide your comments in below provided new thread. Please do mention your observation while submitting the comment. It will help us in our ongoing investigation.

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38991835-undo-not-working-properly-in-indd-2020

Hello All,

Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3

Please upgrade your InDesign application to the latest version to try out the fix.

If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

If you face any problems with the new update, do let us know in the comments.

You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html
Edit:
Hello All,
We acknowledge those comments where some of us have mentioned that the issue is still not fixed; we are already working on it.
Please note that, in the earlier release we had fixed few cases which were leading to the issue.
There are still few scenarios which are yet to be investigated and fixed.
Unfortunately, this particular thread has become too generic.
We request you to provide your comments in below provided new thread. Please do mention your observation while submitting the comment. It will help us in our ongoing investigation.

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38991835-undo-not-working-properly-in-indd-2020

Hello All,

Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3

Please upgrade your InDesign application to the latest version to try out the fix.

If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu…
Scroll bar disappears in Pages panel, swatches panel,Layers panel and background task panel loses its boxes on the right.
> >2017.1 Release, 12.1.0.56 x64 build> >The pages panel loses its scroll bar and doesn't display all pages. Panel needs to be opened wide to display anything. This cuts off easy access to document's later pages.> >
63 votes

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77 comments · Performance/Usability · Delete… · Admin →

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Closed: Fixed · Abhinav Kaushik responded

Hello All,

Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1

Update your InDesign through Creative Cloud app to Id 13.1

Thanks,
Abhinav
publish online navigation buttons disappear in browsers and don't come back
> >When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the arrows. This is a browser issue, NOT a document issue - this happens with ALL documents.> >
> >When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find…
60 votes

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66 comments · ePub/HTML/Publish Online · Delete… · Admin →

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FIXED · AdminRavi Kiran (Admin, Adobe InDesign) responded

This issue has now been fixed for the browsers which were showing this anomalous behavior.

Please check to see if it is working fine now and let us know if the problem still occurs for you.

--

Adobe InDesign team
Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.
> >I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts. > >InDesign version: 14.0, included a screencap.> >
58 votes

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32 comments · Text/Story/Table · Delete… · Admin →

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Closed: Fixed · Abhinav Kaushik responded

Edit: We reached to the users who have commented the issue still persists to identify the gap. It was discovered that their issue is different from what is being discussed on this thread. The issue pertaining to this thread is fixed. Hence, we are closing the thread.

The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html

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