Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. ScriptUI: Opening Dialog while dialog is open breaks InDesign

    I'm running InDesign 14.0.2 on a macOS High Sierra (10.13.6)

    In a script i created I have a Dialog. It has a button that opens another dialog.

    Before my last indesign-update (CC 14.0.2) the second dialog would open and when i closed it, i could use the previous dialog window again.

    Now with the Update when I open the second dialog and close it again, i cant use (or close) the previous dialog and it blocks me from using InDesign. I can move the dialogwindow around but thats it so i have to restart indesign.

    I tested this on two…

    106 votes
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    41 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  2. For long documents containing more than 50K characters, GREP search fails to find all matching instances

    Since updating to CC 14.0.2 on Windows, GREP search is no longer functioning properly. Not all instances of queries are found, or not found at all.
    I believe this is the case when working on documents created in an older version. In a newly created document it does work as it should.

    79 votes
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    27 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for your patience all this while.
    The fix of the issue is now available and can be downloaded using the link below.
    https://helpx.adobe.com/indesign/kb/search-issue-in-long-documents.html

    You may click on the link and follow the quick steps to fix the issue in latest id 14.0.2 update.
    Let us know if you face any problem while using the link.

    Please note that, as of now the fix is available only via KB doc. Installation of the fix via KB doc does not require any action other than what is mentioned in the KB doc. Only prerequisite is that, Id 14.0.2 should be installed before applying the fix.

    -InDesign Team

  3. Problem with changing the cursor to text

    Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.

    155 votes
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    159 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  4. When applying underline feature to TateChuYoko, the underline doesn't show

    When applying underline feature to TateChuYoko characters, the underline doesn't show. It means, the underline feature is set correctly, but it does not appear against TateChuYoko characters. We’ve struggled to this bug for a long time. As workaround, we have to create Anchor objects for TateChuYoko characters, or to put stroke lines instead of underline. These workarounds waste a lot of time. Please fix this ASAP.ASAP.

    [Japanese]
    縦中横に下線機能を適用しても、下線が表示されないバグ

    縦中横の文字に、下線機能を適用しても、下線が表示されないバグがあります。私たちは長い期間、このバグに悩まされています。仕方なく別テキストフレームで対応したり、別の罫線で対応するなど、時間のかかる無駄な作業をしなくてはなりません。このバグには、私たち多くのユーザーがとても困っていますので、早く修正をしてください。

    50 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  5. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

    Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

    Is this an issue of my computer talking to Adobe servers?

    Nothing to screen shot, there is no message.

    90 votes
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    122 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

  6. InDesign CC2019 - blank control panel

    Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

    73 votes
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    70 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  7. Text margins don't change when master pages are applied

    Version: InDesign CC2019
    Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
    Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
    Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

    I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to…

    77 votes
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    33 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    The fix for this issue is now available in the beta builds of InDesign. You can download the latest beta build from Download section of InDesign Prerelease portal.

    1. Go to adobeprerelease.com
    2. Log in with your Adobe Id.
    3. Once logged in, search for “InDesign CC Prerelease” program in the list.
    4. Click on the program to join the same.
    5. You can now download the build (14.0.3.422) from “Builds and Plugins” section on the page.
    6. The steps for installing the build can be found in the release notes

  8. 65 votes
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    54 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  9. [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

    With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

    54 votes
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    59 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hey ALL,
    We understand how frustrating this issue is.

    It will be a great help if you could provide some more details so that we can narrow down what exactly might be causing the issue. Some details like
    1. What workflow / Feature / Action were you tried to use and how did it end? Did it succeed / failed with error?
    2. Are you launching multiple InDesign versions ?(e.g. 13.0 and 14.0 in some order)
    3. Is it OK if we ask you for the caches and preferences folder + the document when you have run into this issue?
    4. Will it be possible for you to join a VoIP / other form of meeting to detail out the problem and scenario ?

    Thanks
    amaarora@adobe.com

  10. Multiple listings of same font in Find Font menu

    There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

    --FileA_CC2019_WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

    --FileA_CC2019_WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

    --FileA_CC2017_WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

    --FileA_CC2017_WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no double listing)

    I process large volumes of files;…

    9 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. InDesign 2019 Fails to open properly and freezes.

    I recently updated to InDesign 2019 and had no problem using it last week.
    Today it is not opening properly, taking around 10 minutes to open a file, then freezes the second I try to do anything in a text box.

    It has occurred with every file I've tried, multiple times.
    I have also tried ending all InDesign processes and restarting my computer.

    Not sure if anyone else has come across this issue?

    InDesign CC 2019: v 14.0
    Windows 10: v 1803

    38 votes
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    49 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  12. Redraw problems when having multiple Textboxes in a Textflow (Often used in DatabasedPublishing)

    macOS: 10.13.6
    InDesign: 14.0.2.

    When placing a Text-Frame that Adjusts in height inside of a "Master-Textframe" (Often used in DatabasedPublishing to paginate Products that should not split between columns etc.) InDesign fails to redraw the placements of other Objects correctly - AND IT EXPORTS TO PDF!

    This is horrible and has already lead to some huge problems in big Projects where we needed to work this way but InDesign made it a pain.

    See attached Video for clarification.

    10 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. InDesign CC 2019, GPU enablement on Mac

    InDesign CC 2019 14.0
    macOS Mojave 10.14
    Mac Pro 5.1 (mid 2012)
    SAPPHIRE Radeon PULSE RX 580 8GB GDDR5

    Photoshop CC GPU Performance - ok
    Illustrator CC GPU Performance - ok
    InDesign CC... GPU incompatible???
    In addition, there are icon discolorations (only InDesign). Sometimes this effect occurs, sometimes not. The color of discoloration can be different.

    42 votes
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    38 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Based on our investigation we have isolated this issue under three category.
    - Users having compatible GPU and montor configuration but still not able to use GPU rendering.
    MacPro, Mac mini OR “working on MacBooks with screen down” and using hidpi monitors with display scale factor one.
    This has been identified as bug and now have been fixed.
    Please visit www.adobeprerelease.com to try out the beta build 14.0.3.407

    - Users having Incompatible GPU and monitor configuration
    Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    - Users having GPU rendering issues:
    Since , this thread is mainly being tracked for enablement.
    Please report these issue via other reported threads or new threads.
    You can share your sample documents(packaged) having rendering issue with us on “sharewithID@adobe.com” email address.
    These sample documents will help in analysis for possible fixes.

    Note: From now on we…

  14. Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.

    I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.

    InDesign version: 14.0, included a screencap.

    54 votes
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    31 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  15. Khmer script justification is broken

    With the CC version, having World-Ready Composer enabled, Khmer script justification is still broken. I tried to use the text with and without ZWSP, and it's all the same. There was a thread talking about it https://forums.adobe.com/message/5030301 but seems no any new update.

    The justification is also broken in Photoshop CC.

    33 votes
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    8 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  16. Import PDF Comments - New Bugs identified

    We're facing below issues in the new feature, called 'Import PDF Comments':

    (1) If text frames are overlapped and grouped, PDF comments are not embedding correctly, also updating in wrong places (please refer the attachment 1_Error1.png)
    (2) PDF comments are not embedding correctly for the grouped frames (please refer the attachment 2_Error2.png)
    (3) PDF comments are not embedding correctly for the sub-frames (please refer the attachment 3_Error3.png)
    (4) PDF comments are not embedding correctly inside table cells (please refer the attachment 4_Error4.png)
    (5) PDF comments are not embedding correctly when the fonts are missing (please refer the attachment 4_Error5.png)

    Please…

    11 votes
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    4 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Unable to package a file to a server after upgrading to Mojave.

    Dear Adobe,
    Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
    I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

    Indesign CC 2018: 13.0
    Mac: 10.14

    38 votes
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    54 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

  18. Type Tool Deselects Itself

    InDesign 14.0

    When selecting the Type Tool by using the keyboard shortcut (T), it briefly activates, then deactivates itself and the previous tool selected is made active again. I am unable to use the type tool in the brief period of time it is made active. I can select it successfully by clicking on the icon on the sidebar.

    36 votes
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    42 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  19. InDesign makes incorrect QR code words and we can't decode QR codes correctly.

    Steps to Reproduce:
    1. Object->Make QR Code...
    2. Input strings "問題は日本語を正常に扱えるかどうか。".
    3. Result QR Code is incorrect.

    Actual Result:
    Sometimes, we got the wrong code in Japanese locale.

    Any Workarounds:
    Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
    This was coded into the InDesign try and get "image1.png".
    Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

    42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
    ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
    68 9b 1 8 0a ce 09…

    17 votes
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    3 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    The fix for this issue is now available in the beta builds of InDesign. You can download the latest beta build from Download section of InDesign Prerelease portal.

    1. Go to adobeprerelease.com
    2. Log in with your Adobe Id.
    3. Once logged in, search for “InDesign CC Prerelease” program in the list.
    4. Click on the program to join the same.
    5. You can now download the build (14.0.3.422) from “Builds and Plugins” section on the page.
    6. The steps for installing the build can be found in the release notes

  20. Grep expressions with ~F in a character class fail in endnotes

    The inclusion of ~F in a character class invalidates grep expressions in endnotes.

    InDesign version: 14.0.2.324 (with the GREP fix installed)

    Steps to reproduce:

    1. Open the attached document. It contains a single page with text and an endnote.
    2. In the GREP tab of the Find/What window, enter the following GREP expression:

    \d[^.,;~F]+

    And target the document. The expression matches from a digit up to the next period, comma, semicolon, or footnote marker.

    Expected result: The expression should match some text in the main text and in the endnote.
    Actual Result: The expression does not match anything in the…

    7 votes
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    4 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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