Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    63 votes
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    107 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  2. Unable to package a file to a server after upgrading to Mojave.

    Dear Adobe,
    Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
    I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

    Indesign CC 2018: 13.0
    Mac: 10.14

    34 votes
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    46 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for reporting the issue to us. We need some more information from you to narrow down the problem.

    1. Is this issue reproducible with id 13.1 as well? If you are on id 13.0, please upgrade to Id 13.1.

    2. Does the issue happen when the document is present on Mac machine but the packaged folder is saved on a network?

    3. Does the issue happen when the document is on a network location and the package folder is made on the network location?

    4. Is the issue consistently reproducible?

    5. What kind of server are you using? Is it shared folder on a Windows machine? Or a dedicated storage hosted on a Windows server?

  3. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    6 votes
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    7 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  4. Image color settings get lost when duplicating image or when data merging

    If a placed image has an icc-profile different from the documents' profile, that profile assigment will get lost when the image is being duplicated. The same thing is going to happen if the document is being data merged for variable data printing. The image will have a wrong profile assignment in the additional records when creating the merged document. Only the first record will be properly printed, the duplicates won't. Test files attached.

    6 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. Printing Error: Problem initializing the current printer - Check the system print setting?

    Printing Error: Problem initializing the current printer - Check the system print setting?

    I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

    6 votes
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    29 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please send the following information to santalwa@adobe.com :
    • Are you facing issue with InDesign CC 2019(14.0.1.209) and InDesign CC 2018(13.1.0.76)?
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Printer driver and printer setup details.
    • How is the printer configured? (Local/Network/Wireless)
    • Is the printer configured as your default printer?

  6. Paragraph shading disappears when printing to postscript

    We are using InDesign CC 2017. When we have paragraph shading applied in a paragraph style sometimes the shading will disappear in the PDF when printing to postscript. Strange enough, this is not (always) the case for the entire paragraph or all the paragraphs with that style. But just a part of the text.

    4 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  7. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

    Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
    Why?

    3 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  8. ID - CMYK separation preview vs. RGB illustrations

    Hey there,

    1. every InDesign Version (my Version Adobe InDesign CC 2018 13.1)

    2. a) open new print CMYK document
    b) place a Ai object like .eps or .ai with RGB modus (with a black element – in RGB 0/0/0 – but in CMYK 88/79/65/93)
    c) now copy the object and convert the same object into CMYK modus and place them too
    d) start the CMYK separation preview in InDesign and disable the black color
    e) at the end only the CMYK object is separated and the RGB object is totally away

    3. I wish the RGB object would separated like…

    3 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  9. Indesign doesn´t load printer configuration

    When I try to print and go to printer preferences, InDesign does not load the preferences saved in the driver for printing modes, paper sizes, etc. It is an Epson SC-P800.

    3 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  10. "Print Booklet..."

    Print Booklet not observing changes to printer preferences with existing files.

    InDesign 13.0.1 x64
    Windows 10.0.16299.309
    Xerox Versant 180 with Fiery EX-i 1.1

    Steps to reproduce:
    1) Open existing document.
    2) File -> Print Booklet...
    3) Print Settings
    4) Setup...
    5) Preferences
    6) Change anything in printer preferences.
    7) OK
    8) Print
    9) OK

    Expected Result:
    Document should print using printer preferences that were specified.

    Actual Result:
    Document prints incorrectly using printer's default preferences, completely ignoring any preferences changed.

    NOTE: This issue is not observed with new files. It is observed with multiple existing files.

    3 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  11. Layers with visibility or printing turned off still appears when printed.

    layers that have visibility turned off and layers with the layer option set to "do not print" don't show up on the monitor but are present when printed.

    Mac Pro 2013, OS 10.12.6
    ID CC 2018, 13.0.1

    3 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  12. Typo in ID print settings. Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    Typo in ID print settings.

    Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    2 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  13. linked files ignored upon packaging

    1. Adobe InDesign Version 13.1 x64 on Windows
    2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
    3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
    4. No linked files are packaged
    5. It sees the links... but not in the "package" menu

    2 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  14. Get error message when exporting document to PDF

    InDesign CC2018 (13.1) -- will get an error message when exporting a document to PDF, especially if it is saving over and replacing a previous PDF version. Then both versions disappear from the finder, and then I can sometimes successfully export the document. Usually takes a couple of attempts before it can export a viable PDF. This just started happening.

    2 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  16. Issues printing with Xerox C75. Duplex printing, save and print features don't work. Doesn't save print settings.

    Issues printing with Xerox C75. Duplex printing, save and print features don't work. Doesn't save print settings. Prints fine with a pdf.

    2 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  17. cannot print the document grid

    Even with the options for print visible guides at baseline grid and print nonprinting objects selected it will not print the document grid.

    2 votes
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    3 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign 14.02 NOT PRINTING

    Adobe InDesign 14.02

    Only prints a solid line at the top of the page.
    No text, diagrams, etc being printed.
    When I try exporting to pdf, views OK on screen, but only blank pages will print.

    (Also, when I tried reverting to previous version, got message saying could not be done because file too complex or similar. Will try this option again, because I have GOT TO PRINT my files

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    We need more information to look into this issue. Please provide the following information:
    - Does it print OK from previous version(s) of InDesign – that is, 14.0.1 or earlier?
    - After exporting to PDF and opening in Acrobat, does it print fine from there?
    - What is the printer you’re using? Do you have updated printer drivers for this printer?
    - What happens if you print to this same printer from other Adobe apps (try Illustrator/Photoshop, etc.)? What happens if you print to this same printer from other non-Adobe apps (try Word, Powerpoint, etc.)?


    Adobe InDesign team

  19. Package command, distorted vector graphics in pdf

    Indesign 14.0.1. MacOS 10.14.4.

    Using Package command with Include Pdf option outputs linked .AI vector logo low resolution / distorted. No error messages.
    No problems with normal pdf export with same Pdf Preset.

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  20. Color printing in black and white

    Files are printing in black & white when printing directly from InDesign. They print properly in color when I save a PDF and print from Acro

    1 vote
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