Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. AdobeFnt.lst automatically reappears after deleting

    InDesign version: 15.0.2

    Suddenly (after the latest March 2020 InDesign update?) the AdobeFont.lst file created with InDesign packages automatically shows up with folder structure after deleting a package. This is really aggravating for file management. It's as if my team can't fully delete InDesign packages. This is happening with multiple InDesign files on multiple machines.

    146 votes
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    165 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    65 votes
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    107 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  3. Unable to package a file to a server after upgrading to Mojave.

    Dear Adobe,
    Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
    I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

    Indesign CC 2018: 13.0
    Mac: 10.14

    38 votes
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    54 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

  4. Adobe Fonts automatically substituting versions of fonts that are document-stalled

    When I open an InDesign file that has been packaged with all the fonts (non-Adobe Fonts) included in the Document fonts folder, if I happen to have the same version of the font activated in Adobe Fonts, InDesign automatically, and without warning, substitutes the Adobe Fonts version. This is a major problem. The heirarchy should be document-installed fonts FIRST, then InDesign can look in Adobe Fonts and suggest replacing it. This should not be done without warning in the background. It means that the person who was working in a package workflow without using any Adobe Fonts can send a…

    13 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. Printing Error: Problem initializing the current printer - Check the system print setting?

    Printing Error: Problem initializing the current printer - Check the system print setting?

    I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

    8 votes
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    31 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
    Currently, this issue is observed with the following printers when their drivers are not updated:
    • Konica Minolta
    • Canon ColorPass
    LANIER

    If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
    • Printer driver and printer setup details.
    • The configuration of your printer – local, network, or wireless.
    • Is the printer configured as your default printer?
    _
    Adobe InDesign Team

  6. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    7 votes
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    11 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  7. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

    6 votes
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    7 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  8. Image color settings get lost when duplicating image or when data merging

    If a placed image has an icc-profile different from the documents' profile, that profile assigment will get lost when the image is being duplicated. The same thing is going to happen if the document is being data merged for variable data printing. The image will have a wrong profile assignment in the additional records when creating the merged document. Only the first record will be properly printed, the duplicates won't. Test files attached.

    6 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  9. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

    Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
    Why?

    5 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  10. 4 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  11. linked files ignored upon packaging


    1. Adobe InDesign Version 13.1 x64 on Windows

    2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged

    3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before

    4. No linked files are packaged

    5. It sees the links... but not in the "package" menu

    4 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  12. "Print Booklet..."

    Print Booklet not observing changes to printer preferences with existing files.

    InDesign 13.0.1 x64
    Windows 10.0.16299.309
    Xerox Versant 180 with Fiery EX-i 1.1

    Steps to reproduce:
    1) Open existing document.
    2) File -> Print Booklet...
    3) Print Settings
    4) Setup...
    5) Preferences
    6) Change anything in printer preferences.
    7) OK
    8) Print
    9) OK

    Expected Result:
    Document should print using printer preferences that were specified.

    Actual Result:
    Document prints incorrectly using printer's default preferences, completely ignoring any preferences changed.

    NOTE: This issue is not observed with new files. It is observed with multiple existing files.

    4 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  13. Layers with visibility or printing turned off still appears when printed.

    layers that have visibility turned off and layers with the layer option set to "do not print" don't show up on the monitor but are present when printed.

    Mac Pro 2013, OS 10.12.6
    ID CC 2018, 13.0.1

    4 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  14. Paragraph shading disappears when printing to postscript

    We are using InDesign CC 2017. When we have paragraph shading applied in a paragraph style sometimes the shading will disappear in the PDF when printing to postscript. Strange enough, this is not (always) the case for the entire paragraph or all the paragraphs with that style. But just a part of the text.

    4 votes
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    3 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  15. Missing links in packages

    Link paths are the original paths, not the ones redirecting to the package's folder, although 'update graphic links in package' is activated.

    4 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  16. Lagging/text doubling when changing paragraph styles

    When changing paragraph styles the remaining text moves, but kind of doesn't refresh without me clicking away from the frame with the cursor or zooming in. What happens is I get double text which is confusing. Crashing is happening too at this point.

    3 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  17. Not all fonts are collected in a package.

    This is for InDesign 14.0.2 x64

    To reproduce the issue, package any file and be sure the include fonts option is ON.

    Expected result is, as it ever was, that all fonts used in the document will be included in the "Fonts" folder of the resulting packaged file.

    Actual result is that some or all of the fonts are omitted.

    3 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  18. Typo in ID print settings. Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    Typo in ID print settings.

    Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    3 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  19. ID - CMYK separation preview vs. RGB illustrations

    Hey there,


    1. every InDesign Version (my Version Adobe InDesign CC 2018 13.1)


    2. a) open new print CMYK document
      b) place a Ai object like .eps or .ai with RGB modus (with a black element – in RGB 0/0/0 – but in CMYK 88/79/65/93)
      c) now copy the object and convert the same object into CMYK modus and place them too
      d) start the CMYK separation preview in InDesign and disable the black color
      e) at the end only the CMYK object is separated and the RGB object is totally away


    3. I wish the RGB object would separated like the rectangle –…

    3 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  20. Indesign doesn´t load printer configuration

    When I try to print and go to printer preferences, InDesign does not load the preferences saved in the driver for printing modes, paper sizes, etc. It is an Epson SC-P800.

    3 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
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