Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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Bug details

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  1. In InDesign CC 2019 slow Reaction Time and lag on clicking from one object to another.

    Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

    Is this an issue of my computer talking to Adobe servers?

    Nothing to screen shot, there is no message.

    59 votes
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      72 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

      Hello All,

      Thank you for your patience all this while.
      This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
      If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

      Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
      Do let us know in the comments, if you face any problem with the new update.

      List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

      Regards,
      InDesign Team

    • [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

      With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

      36 votes
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        37 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
      • content aware fit and linked images problem

        Content aware fit is a great idea and is potentially a real timesaver when importing images but I've had to disable it as when updating existing linked images that have been adjusted, rather than keep their size/scale as before they all auto-fit and this is a nightmare when you have carefully placed images such as logos in a long document.

        Could do with an option to auto fit on image import only, or an option to override when updating image links. Unless I've missed something?

        24 votes
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          12 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
        • InDesign slow opening, saving, exporting files

          InDesign taking up to 5 minutes to open a file. The file is a one-page document. Two minutes of nothing, then 2 minutes of a blue status bar, then another minute watching the tiny status bar on the application icon in the doc. Once the file is "open" it isn't visible until I toggle back and forth between InDesign and another application. Saving, even after changing only one text character, takes 55 seconds. Exporting a 30 page document to PDF took 20 minutes.

          26 votes
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            1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
          • I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

            Lost all Save, Save As, Undo functionality while working.
            To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.

            68 votes
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              174 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

              If you are still experiencing this issue (as some of you are), please respond to the email that has been sent to you.
              While the issue has been fixed for certain scenarios, it looks like there are some remaining where it is still NOT working as expected. We look forward to finding a complete fix for this issue.

              Thanks,
              Adobe InDesign team

            • Flashing screen

              When trying to open Illustrator AND InDesign, the "new document" window that automatically pops up is white and just flashes on and off the screen. If I try to click out of the screen, it closes the whole program. I can't access any of my files.

              3 votes
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                3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
              • Text cursor disappears - Mojave and InDesign CC 13.1

                After upgrading to Mac OSX Mojave (10.14), using InDesign CC 13.1 ME, the text cursor disappears. All other cursors appear as expected. This happens both with the standard Text tool, and the ME Text tool.

                6 votes
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                  3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                • shift doesn't work at all

                  I updated the version yesterday.... shift doesn't work any more!

                  2 votes
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                    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                  • No Multi-Processor support for InDesign?

                    InDesign were and still is very slow. Now I work on an iMac 2017 with i7 processor with 4.2 GHz and Radeon Pro 580 8GB graphics with InDesign 14.0.1. The i7 is a Quadcore CPU but if InDesign works, it still works on just 1 Core! So InDesign ist still slow and the Beachball appears very often. Photoshop instead uses all the performance of this great machine.

                    Isn't it possible, to use all CPU-cores and maybe additionally the GPU with InDesign, to increase the performance?

                    3 votes
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                      0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                    • Key Commands not working

                      Sometimes when I open up an InDesign document none of my key commands work (I'm on the most up to date version of InDesign CC).

                      I end up having to close the file and restart the program to get them to work again. I have had instances in the past where I have 2 documents open at the same time and the key commands work in one but not the other.

                      Does anyone else ever have this issue?

                      3 votes
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                        4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                      • Interface much too small

                        interface too small

                        Indesign cc 14.0.1
                        windows 10 1803
                        Dell XPS15

                        2 votes
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                          1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                        • Short Cut Keys no longer work in Indesign 2019

                          Indesign 2019
                          Most of the old standard short cut keys no longer work and I cannot find anywhere what the new ones are or if I can change to a legacy mode. I'm talking basic old school short cuts like "space" to bring up the hand tool temporarily and the "shift" key to proportionately scale an object. Can anyone help me out with this as my productivity is grinding to a halt and I am not happy one bit.

                          2 votes
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                            0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                          • Mouse Lags when Browsing Over Pages Panel

                            When mousing over the pages panel, the mouse movements slow to a crawl. Mousing over the rest of InDesign UI is fine and acts as expected; it is only when trying to navigate the pages panel; at this point the cursor slows down and becomes difficult to move around.

                            1 vote
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                              2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                            • Keyboard Shortcut Ctrl+Shft+G (Ungroup) acts strange

                              In Windows 10, Indesign 14.0:

                              Ungrouping with keyboard shortcut only works when I:

                              1. hold Ctrl+LeftShift,

                              2. then touch RightShift (while holding Ctrl+LeftShift) (????)

                              3. press G (while still holding Ctrl+LeftShift)

                              3 votes
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                                1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                              • very slow on my server documents

                                it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

                                7 votes
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                                  5 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                                • Random text appears in the filename field when editing filenames during Save As

                                  1. ID 14.0.1, OS 10.14.2
                                  2. Save as. When dialog appears, filename is highlighted so that it can be edited. Use RIght arrow key to put cursor at end of filename to append text.
                                  3. Expected result, which occurs about 90% of the time, is that the cursor moves to the end of the filename and you can enter text.
                                  4. Actual result, about 10% of the time, is that pressing the Right arrow key erases the entire filename in the field and replaces it with the words "Adobe Stock".

                                  (Another version of this error occurs in the exact same…

                                  1 vote
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                                    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Use of CC Library Items - EPS files Export as grey boxes and are not properly linked and do not package properly

                                    When using CC Libraries logos, those logos being used are EPS files.
                                    Those files will export and be grey boxes as if a broken link.
                                    Try and access said file in the CC library and sometimes work and doesnt.

                                    Also these are not collected for output and saved as EPS files when packaging.

                                    We need to make sure the files are pulled from the CC library and included in the Package. THis would help when we send files to outside companies so they can utilize original content that has been created and put into CC Libraries.

                                    1 vote
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                                      1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                                    • shortcuts, backspace, arrows left right up down stopped working

                                      InDesign 14.0.1 x64 (PC) Keyboard shortcuts, text backspace, arrows left-right-up -down stopped working

                                      2 votes
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                                        0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Preferences missing from Edit menu

                                        The Preferences choice in my Edit menu is not showing.

                                        1 vote
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                                          0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                                        • InDesign CC 2019 doesn't show anything when opening and when creating new project

                                          Hi everyone, I've this problem with InDesign and also with Photoshop and Illustrator CC 2019. When I run the program and I try to create a new document the settings window is black and I cannot see anyting. You can see it in the attached picture.

                                          1 vote
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                                            0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
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