Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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Bug details

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  1. Unable to package a file to a server after upgrading to Mojave.

    Dear Adobe,
    Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
    I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

    Indesign CC 2018: 13.0
    Mac: 10.14

    31 votes
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      38 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

      Thanks for reporting the issue to us. We need some more information from you to narrow down the problem.

      1. Is this issue reproducible with id 13.1 as well? If you are on id 13.0, please upgrade to Id 13.1.

      2. Does the issue happen when the document is present on Mac machine but the packaged folder is saved on a network?

      3. Does the issue happen when the document is on a network location and the package folder is made on the network location?

      4. Is the issue consistently reproducible?

      5. What kind of server are you using? Is it shared folder on a Windows machine? Or a dedicated storage hosted on a Windows server?

    • Printing Error: ^1

      Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

      5 votes
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        4 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
        • Printing booklet : unknow problem

          Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
          I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

          indesign 14.0.1
          Windows 7 version 6.1
          printer : Adobe PDF

          Here is the error log :

          %%[ ProductName: Distiller ]%%
          %%[Page: 1]%%

          %%[ Error: invalidrestore; OffendingCommand: restore ]%%

          Stack:

          -save-

          %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

          1 vote
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            1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
          • Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

            Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
            Why?

            2 votes
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              0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
            • Print custom page to Xerox 550 using a Creo RIP no longer works

              Recent upgrade from CS4 to CC. When using custom page size although I can print the document it doesn't print correctly. CS4 works perfectly.
              If I print to an SRA3 then the problem doesn't occur.
              I take it an issue/problem is now an idea....really

              1 vote
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                0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
              • Printing Error: Problem initializing the current printer - Check the system print setting?

                Printing Error: Problem initializing the current printer - Check the system print setting?

                I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

                6 votes
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                  28 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

                  Can you please send the following information to santalwa@adobe.com :
                  • Are you facing issue with InDesign CC 2019(14.0.1.209) and InDesign CC 2018(13.1.0.76)?
                  • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
                  • Error snapshot or video recording of the issue?
                  • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
                  • Printer driver and printer setup details.
                  • How is the printer configured? (Local/Network/Wireless)
                  • Is the printer configured as your default printer?

                • Stalling

                  Hi My Id is stalling both in opening, archiving and packing mode, after updating to Id CC 2019 14.0.1, working on Mac OS Mojave 10.14.2. The spinning ball continues.....

                  1 vote
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                    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                  • Image color settings get lost when duplicating image or when data merging

                    If a placed image has an icc-profile different from the documents' profile, that profile assigment will get lost when the image is being duplicated. The same thing is going to happen if the document is being data merged for variable data printing. The image will have a wrong profile assignment in the additional records when creating the merged document. Only the first record will be properly printed, the duplicates won't. Test files attached.

                    6 votes
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                      1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                    • indesign not printing

                      I recently upgraded to Mojave. I have the Adobe Creative Suite Premium and a Canon ip3500. Printing from the internet and PDF work fine. Illustrator CC 2019 and InDesign CC 2019 won't print directly from the app. I find it silly and inefficient to save a document as a PDF for printing.What happened and how do I fix it?

                      When I send the file to print, the printer goes through the motion but all I get is a super faint outline of the art. The image is a solid fill of 100% black. The printout is a 20% outline of…

                      1 vote
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                        0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                      • Packaging files problem with CS6 and High Sierra 10.13.6

                        I am using CS6 and since upgrading to High Sierra 10.13.6 I can't package files. Error message 'Cannot copy necessary linked file(s). There are 250 linked images I need to package. Please can you tell me what I need to do to fix it?
                        Many thanks. Tony

                        1 vote
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                          0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                        • Printing scale issues when printing with different color output options for composites

                          Hello everyone,
                          spotted nasty printing bug.
                          When printing using "scale to fit", OUTPUT->Color: Composite and OUTPUT->Color: InRip or just Separations then the prints do not match (crop marks, image etc.) between "Composite*" and "*Separations".
                          Paper size and printer model doesn't matter.
                          Versions tested: InDesign CS6, CC17, CC18 all on OS X 10.10, 10.13
                          Test file attached.

                          1 vote
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                            1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                          • 2 votes
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                              0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                            • Indesign doesn´t load printer configuration

                              When I try to print and go to printer preferences, InDesign does not load the preferences saved in the driver for printing modes, paper sizes, etc. It is an Epson SC-P800.

                              3 votes
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                                1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                              • Printer configuration

                                Since the updates on Tuesday, January 23 2018, I am unable to print using my printer's fold and staple feature, which has never been a problem in the past. Also, I now have a notice that fonts are missing from my computer, and these are fonts I have used for several years.

                                1 vote
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                                  3 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                                • Cannot package file, missing plugin error

                                  InDesign CC 2019, MacOS 10.14 Mojave,
                                  Trying to package a file and this error shows up that plugins needs to be installed - See attached.

                                  How can I delete or install them?

                                  1 vote
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                                    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                                  • ID - CMYK separation preview vs. RGB illustrations

                                    Hey there,

                                    1. every InDesign Version (my Version Adobe InDesign CC 2018 13.1)

                                    2. a) open new print CMYK document
                                    b) place a Ai object like .eps or .ai with RGB modus (with a black element – in RGB 0/0/0 – but in CMYK 88/79/65/93)
                                    c) now copy the object and convert the same object into CMYK modus and place them too
                                    d) start the CMYK separation preview in InDesign and disable the black color
                                    e) at the end only the CMYK object is separated and the RGB object is totally away

                                    3. I wish the RGB object would separated like…

                                    3 votes
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                                      0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                                    • grey background printed by Mac OS X Preview with PDF exported by Indesign

                                      PDF files with rotated objects with shadow, printed by Preview, have a grey background (not if printed with Acrobat)

                                      1 vote
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                                        0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                                      • span footnote

                                        "span footnotes over columns" works well (Indesign 2018) but when I print with HP Laserjet pro M252 I get only the first column of notes printed (the other blank) also if the text is ok and the PDF export and printing is ok.
                                        Please, help.

                                        1 vote
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                                          0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Unable to package some InDesign files, error message appears

                                          Adobe InDesign CC 2017.1 release, 12.1.0.56 x64 build for Windows
                                          Open an .indd file, press File menu and select package menu item.
                                          Expected result: the file (catalog) is packaged.
                                          Actual result: the file (catalog) is NOT packaged. An error occurs about missing plugins: STEP-N-DESIGN.LOGIC.WIN.CC10.PLN EXTENSISFONTMANAGEMENTIDCC2014X64.APLN. (see attachment).
                                          Additional information: this problem occurs only by some files, not by all of them.

                                          1 vote
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                                            1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
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