Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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InDesign CC2019 - blank control panel
Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.
66 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
InDesign CC 2019 (v14.0) is adding spaces between words when outlining type
InDesign CC 2019 (v14.0) is adding spaces between words when outlining type.
61 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
In InDesign CC 2019 slow Reaction Time and lag on clicking from one object to another.
Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.
Is this an issue of my computer talking to Adobe servers?
Nothing to screen shot, there is no message.
46 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.
I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.
InDesign version: 14.0, included a screencap.
38 votesThank you for reporting the issue, we are currently looking into it.
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PDF Export
InDesign CC2019 / PDF Export Print (Druck)
It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)23 votesAn update (14.0.1) is now available for InDesign CC 2019. The update contains the fix for this issue.
Please install this update via the Creative Cloud application.
Adobe InDesign team
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Unable to package a file to a server after upgrading to Mojave.
Dear Adobe,
Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.Indesign CC 2018: 13.0
Mac: 10.1426 votesThanks for reporting the issue to us. We need some more information from you to narrow down the problem.
1. Is this issue reproducible with id 13.1 as well? If you are on id 13.0, please upgrade to Id 13.1.
2. Does the issue happen when the document is present on Mac machine but the packaged folder is saved on a network?
3. Does the issue happen when the document is on a network location and the package folder is made on the network location?
4. Is the issue consistently reproducible?
5. What kind of server are you using? Is it shared folder on a Windows machine? Or a dedicated storage hosted on a Windows server?
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[Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly
With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.
23 votesHi,
Thanks for reporting the issue. We will look at it.-Aman
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Type Tool Deselects Itself
InDesign 14.0
When selecting the Type Tool by using the keyboard shortcut (T), it briefly activates, then deactivates itself and the previous tool selected is made active again. I am unable to use the type tool in the brief period of time it is made active. I can select it successfully by clicking on the icon on the sidebar.
25 votesHi,
Please can you help with letting us know the reproducible steps?
You can share the document/video or steps at amaarora@adobe.com?-Aman
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InDesign 14.0. freezes after opening
After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
I am working with Desktop PC and Win1023 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
BUG Keypress doesn´t respond
With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...
96 votesHello All,
Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
Text margins don't change when master pages are applied
Version: InDesign CC2019
Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to…
19 votesThanks for reporting this issue.
We’ve verified that this is not working as expected.
We’re currently looking into it.Adobe InDesign team
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serial number changed on cc2019
User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.
suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing21 votesThank you for reporting the issue.
We are currently looking into it.-Abhinav
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Imported PDF comments not accurate
1. ID 14 Mac
2. Import PDF comments from file, including strikethroughs, replaced text, comments
3. Some edits NOT SHOWN in ID file, though clearly present when PDF is viewed in Acrobat
4. Faithful transfer of all edits to ID file
(note non-transferred strikethrough of Highlights of Baltics in bottom quarter of screendump)14 votesThank you for reporting the issue.
We are currently reviewing it -
Incopy 2019 cannot open icap file created by ID 2019
.icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.
11 votesHi,
We now have a fix for this bug. Please follow the steps at https://helpx.adobe.com/incopy/kb/unable-to-open-icap-files.htmlIn case the issue is not fixed, do let us know
-Aman
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InDesign in Windows ALWAYS forgets app size and position!
This has been a persistent pain for many YEARS. Everyone knows that an app should open to the last position and size. That's what the double-box icon is for in the upper right corner of the window border. Every single application in WIndows honors this "requirement" for Windows conformance.
InDesign forces Windows users to reposition and resize the program every single time it is opened. This becomes a tremendous nuisance, and in any other program would be considered incomplete and unprofessional. PLEASE, for all the users who don't know how to report this bug, and for those of us who…
9 votes -
Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra
In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.
298 votesThank you everyone for your continued patience! Apple just released the macOS High Sierra 10.13 Supplemental Update. This will fix the cursor issue with InDesign on macOS High Sierra. Please go to the App Store to update.
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I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .
Lost all Save, Save As, Undo functionality while working.
To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.-
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59 votesIf you are still experiencing this issue (as some of you are), please respond to the email that has been sent to you.
While the issue has been fixed for certain scenarios, it looks like there are some remaining where it is still NOT working as expected. We look forward to finding a complete fix for this issue.Thanks,
Adobe InDesign team -
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Proportional Scaling Using Shift Button Not Working
In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.
69 votesHello All,
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.htmlIn the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
Regards,
Abhinav Kaushik
InDesign Team -
Indesign CC 2019 14.0.1 xmp-information for images cannot be copied
1: Indesign 14.0.1
2: open any link details for any placed image/XMP-information
3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
4: it is not possible to copy text.4 votes -
2 Headings in 1 cell is displayed incorrectly in the TOC
Since InDesign version 14.0 x64 (Windows), when creating or updating a TOC, the second heading is directly connected to the first heading without any distance and without chapter number. This only happens if both source headings are in 1 cell.
The proof: Documents made before version 14 have a correct TOC. If I open such a document with version 14 and update the TOC, it will break as mentioned above.
6 votesThanks for reporting this issue.
We are currently reviewing this.Adobe InDesign team
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