Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

Bug details

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  1. Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

    In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

    306 votes
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    240 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

  2. Restore video from URL media option

    For some unexplained reason the Video from URL option has been removed from InDesign 2020. This needs to be restored ASAP as there are people using this feature.

    Moveover, it needs a minor improvement to allow HTTPS links (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37474690-place-a-video-from-a-url-with-https).

    It was a big mistake to not query the community before removing this and it should be a simple thing to restore.

    271 votes
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    111 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

  3. Spell Check does not work after installing InDesign 15.0.2

    Dear Adobe Team,
    in our office we use In Design from several years without nothing problems.

    Yesterday we had updated the version 15.0.2. After that, the spell-check (we use the Italian language) don’t work if we import text in a existing document.

    But if we import text in a new document, the spell-check work without problems.

    Please can you help us?

    210 votes
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    152 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

  4. ID 2020 15.1 - All text variables (including page numbers) replaced by "ss" text

    Just updated to ID 2020 15.1 and found a bug which makes the program unusable forcing me to immediately downgrade.
    When I open on of my ID documents created in previous version of ID, all of my defined text variables as well as page numbers are corrupted and replaced by the "ss" text. Changing the style has no effect. I can create page number based on the 'Basic Paragraph' style but when i choose any other previously created style, the number changes to 'ss'.
    Even the variable field preview shows 'ss' text instead of variable name.
    The same document opens…

    208 votes
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    120 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

  5. Distorted Text and Graphics in high sierra

    When opening a previously created file, I noticed small visual artifacts in the rendering of vector graphics in the file. As I zoomed in to inspect it, the artifacts began jumping all over the place, and as I zoomed in further, text on the page began presenting the same behavior.

    Using InDesign 2017.1, Build 12.1.0.56 on a 2016 Macbook Pro (2.9 GHz Intel Core i5, 16 GB RAM), running macOS High Sierra 10.13.

    195 votes
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    200 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    Closed: Fixed  ·  Sumit Garg responded

    This is a macOS10.13 issue, specific for some Intel GPU cards. Apple has fixed(partially) this issue inside macOS10.13.4 released build.

    Following are the workaround for resolving this issue.
    1) Update your mac machine to latest macOS10.13.4. Here, Apple has fixed this issue to some extent. You will face very less number of rendering issues.
    2) Disable GPU preview and set display performance as typical.

    Once you have updated to macOS10.13.4 .You might still face some rendering issues. Since, Apple has not fixed this issue completely.
    Please switch off GPU rendering for these cases and report a separate post for tracking.

  6. Problem with changing the cursor to text

    Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.

    165 votes
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    179 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  7. AdobeFnt.lst automatically reappears after deleting

    InDesign version: 15.0.2

    Suddenly (after the latest March 2020 InDesign update?) the AdobeFont.lst file created with InDesign packages automatically shows up with folder structure after deleting a package. This is really aggravating for file management. It's as if my team can't fully delete InDesign packages. This is happening with multiple InDesign files on multiple machines.

    138 votes
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    154 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

  8. InDesign 2020 won't overwrite PDF

    Since updating to Indesign 2020 I can't overwrite pdf files from the export menu it says 'file is still open' when it's not. Yet another thing broken on the yearly beta test.

    127 votes
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    86 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

  9. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

    Lost all Save, Save As, Undo functionality while working.
    To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.

    112 votes
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    218 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

  10. ScriptUI: Opening Dialog while dialog is open breaks InDesign

    I'm running InDesign 14.0.2 on a macOS High Sierra (10.13.6)

    In a script i created I have a Dialog. It has a button that opens another dialog.

    Before my last indesign-update (CC 14.0.2) the second dialog would open and when i closed it, i could use the previous dialog window again.

    Now with the Update when I open the second dialog and close it again, i cant use (or close) the previous dialog and it blocks me from using InDesign. I can move the dialogwindow around but thats it so i have to restart indesign.

    I tested this on two…

    109 votes
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    44 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
    Closed: Fixed  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  11. Major System Font Issue!

    WHAT THE FONT!?!

    Our publishing company recently ran the InDesign update (to 15.0.2) and have discovered some major font issues. I have narrowed it down to InDesign 15.0.2, macOS Catalina 10.15.3, and Suitcase Fusion 21.0.0. I actually don't think Suitcase has too much to do with this, because the problem occurred after the InDesign update, but it's our font management software so I'm including it. Basically it appears system fonts have become problematic with InDesign. Packaged files are suddenly showing up with lots of the dreaded pink. I have tested about everything I can. I even created some very simple…

    104 votes
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    135 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

  12. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

    Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

    Is this an issue of my computer talking to Adobe servers?

    Nothing to screen shot, there is no message.

    104 votes
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    122 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    Closed: Fixed  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

  13. BUG Keypress doesn´t respond

    With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...

    101 votes
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    96 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Closed: Fixed  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  14. Proportional Scaling Using Shift Button Not Working

    In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

    100 votes
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    270 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved For the User  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

  15. Undo Not Working properly in InDesign 2020

    InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

    94 votes
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    143 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

  16. Using eyedropper to copy text attributes crashes InDesign CC 2018

    Using the eyedropper tool to copy text attributes crashes InDesign every time.

    88 votes
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    45 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    Closed: Fixed  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  17. InDesign is very slow

    The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

    My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

    I…

    84 votes
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    52 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    CLOSED  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  18. Text margins don't change when master pages are applied

    Version: InDesign CC2019
    Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
    Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
    Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

    I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to…

    83 votes
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    46 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. For long documents containing more than 50K characters, GREP search fails to find all matching instances

    Since updating to CC 14.0.2 on Windows, GREP search is no longer functioning properly. Not all instances of queries are found, or not found at all.
    I believe this is the case when working on documents created in an older version. In a newly created document it does work as it should.

    82 votes
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    30 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  20. InDesign CC2019 - blank control panel

    Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

    77 votes
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    74 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

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