Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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Bug details

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  1. Problem with changing the cursor to text

    Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.

    146 votes
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      137 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

      Hello All,

      Thank you for your patience all this while.
      This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
      If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

      Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
      Do let us know in the comments, if you face any problem with the new update.

      List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

      Regards,
      InDesign Team

    • InDesign CC2019 - blank control panel

      Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

      67 votes
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        54 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

        Hello All,

        Thank you for your patience all this while.
        This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
        If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

        Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
        Do let us know in the comments, if you face any problem with the new update.

        List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

        Regards,
        InDesign Team

      • In InDesign CC 2019 slow Reaction Time and lag on clicking from one object to another.

        Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

        Is this an issue of my computer talking to Adobe servers?

        Nothing to screen shot, there is no message.

        54 votes
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          60 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

          Hello All,

          Thank you for your patience all this while.
          This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
          If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

          Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
          Do let us know in the comments, if you face any problem with the new update.

          List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

          Regards,
          InDesign Team

        • 64 votes
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            54 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

            Hello All,

            Thank you for your patience all this while.
            This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
            If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

            Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
            Do let us know in the comments, if you face any problem with the new update.

            List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

            Regards,
            InDesign Team

          • [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

            With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

            29 votes
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              34 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
            • Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.

              I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.

              InDesign version: 14.0, included a screencap.

              40 votes
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                21 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
              • Unable to package a file to a server after upgrading to Mojave.

                Dear Adobe,
                Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
                I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

                Indesign CC 2018: 13.0
                Mac: 10.14

                29 votes
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                  37 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

                  Thanks for reporting the issue to us. We need some more information from you to narrow down the problem.

                  1. Is this issue reproducible with id 13.1 as well? If you are on id 13.0, please upgrade to Id 13.1.

                  2. Does the issue happen when the document is present on Mac machine but the packaged folder is saved on a network?

                  3. Does the issue happen when the document is on a network location and the package folder is made on the network location?

                  4. Is the issue consistently reproducible?

                  5. What kind of server are you using? Is it shared folder on a Windows machine? Or a dedicated storage hosted on a Windows server?

                • PDF Export

                  InDesign CC2019 / PDF Export Print (Druck)
                  It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

                  23 votes
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                    25 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

                    An update (14.0.1) is now available for InDesign CC 2019. The update contains the fix for this issue.

                    Please install this update via the Creative Cloud application.

                    Adobe InDesign team

                  • Type Tool Deselects Itself

                    InDesign 14.0

                    When selecting the Type Tool by using the keyboard shortcut (T), it briefly activates, then deactivates itself and the previous tool selected is made active again. I am unable to use the type tool in the brief period of time it is made active. I can select it successfully by clicking on the icon on the sidebar.

                    27 votes
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                      21 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                    • InDesign 14.0. freezes after opening

                      After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
                      I am working with Desktop PC and Win10

                      24 votes
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                        21 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello All,

                        Thank you for your patience all this while.
                        This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                        If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                        Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                        Do let us know in the comments, if you face any problem with the new update.

                        List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                        Regards,
                        InDesign Team

                      • InDesign 2019 Fails to open properly and freezes.

                        I recently updated to InDesign 2019 and had no problem using it last week.
                        Today it is not opening properly, taking around 10 minutes to open a file, then freezes the second I try to do anything in a text box.

                        It has occurred with every file I've tried, multiple times.
                        I have also tried ending all InDesign processes and restarting my computer.

                        Not sure if anyone else has come across this issue?

                        InDesign CC 2019: v 14.0
                        Windows 10: v 1803

                        24 votes
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                          18 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello All,

                          Thank you for your patience all this while.
                          This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                          If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                          Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                          Do let us know in the comments, if you face any problem with the new update.

                          List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                          Regards,
                          InDesign Team

                        • Text margins don't change when master pages are applied

                          Version: InDesign CC2019
                          Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
                          Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
                          Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

                          I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to…

                          23 votes
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                            10 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
                          • BUG Keypress doesn´t respond

                            With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...

                            96 votes
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                              94 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello All,

                              Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
                              Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

                              If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

                              Let us know your feedback in the comment section.

                              Thanks,
                              Abhinav Kaushik
                              InDesign Team

                            • content aware fit and linked images problem

                              Content aware fit is a great idea and is potentially a real timesaver when importing images but I've had to disable it as when updating existing linked images that have been adjusted, rather than keep their size/scale as before they all auto-fit and this is a nightmare when you have carefully placed images such as logos in a long document.

                              Could do with an option to auto fit on image import only, or an option to override when updating image links. Unless I've missed something?

                              20 votes
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                                10 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                              • serial number changed on cc2019

                                User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
                                this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
                                the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.
                                suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

                                21 votes
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                                  7 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                • Imported PDF comments not accurate

                                  1. ID 14 Mac
                                  2. Import PDF comments from file, including strikethroughs, replaced text, comments
                                  3. Some edits NOT SHOWN in ID file, though clearly present when PDF is viewed in Acrobat
                                  4. Faithful transfer of all edits to ID file
                                  (note non-transferred strikethrough of Highlights of Baltics in bottom quarter of screendump)

                                  16 votes
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                                    6 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • InDesign in Windows ALWAYS forgets app size and position!

                                    This has been a persistent pain for many YEARS. Everyone knows that an app should open to the last position and size. That's what the double-box icon is for in the upper right corner of the window border. Every single application in WIndows honors this "requirement" for Windows conformance.

                                    InDesign forces Windows users to reposition and resize the program every single time it is opened. This becomes a tremendous nuisance, and in any other program would be considered incomplete and unprofessional. PLEASE, for all the users who don't know how to report this bug, and for those of us who…

                                    11 votes
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                                      under review  ·  11 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                                    • InDesign slow opening, saving, exporting files

                                      InDesign taking up to 5 minutes to open a file. The file is a one-page document. Two minutes of nothing, then 2 minutes of a blue status bar, then another minute watching the tiny status bar on the application icon in the doc. Once the file is "open" it isn't visible until I toggle back and forth between InDesign and another application. Saving, even after changing only one text character, takes 55 seconds. Exporting a 30 page document to PDF took 20 minutes.

                                      25 votes
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                                        1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Incopy 2019 cannot open icap file created by ID 2019

                                        .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

                                        12 votes
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                                          9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Drop-down menu options not highlighting

                                          Visual feedback of selected item works when moving down through list using Down Arrow Key. Visual feedback does not work when moving back up through the list using Up Arrow Key. It will select the correct item, it just doesn't show that the correct item is currently highlighted.

                                          7 votes
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                                            8 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
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