Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. InDesign CC2019 - blank control panel

    Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

    66 votes
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      50 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

      Hello All,

      Thank you for your patience all this while.
      This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
      If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

      Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
      Do let us know in the comments, if you face any problem with the new update.

      List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

      Regards,
      InDesign Team

    • 61 votes
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        53 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

        Hello All,

        Thank you for your patience all this while.
        This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
        If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

        Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
        Do let us know in the comments, if you face any problem with the new update.

        List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

        Regards,
        InDesign Team

      • In InDesign CC 2019 slow Reaction Time and lag on clicking from one object to another.

        Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

        Is this an issue of my computer talking to Adobe servers?

        Nothing to screen shot, there is no message.

        46 votes
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          38 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

          Hello All,

          Thank you for your patience all this while.
          This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
          If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

          Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
          Do let us know in the comments, if you face any problem with the new update.

          List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

          Regards,
          InDesign Team

        • Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.

          I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.

          InDesign version: 14.0, included a screencap.

          38 votes
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            19 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
          • PDF Export

            InDesign CC2019 / PDF Export Print (Druck)
            It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

            23 votes
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              25 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

              An update (14.0.1) is now available for InDesign CC 2019. The update contains the fix for this issue.

              Please install this update via the Creative Cloud application.

              Adobe InDesign team

            • Unable to package a file to a server after upgrading to Mojave.

              Dear Adobe,
              Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
              I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

              Indesign CC 2018: 13.0
              Mac: 10.14

              26 votes
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                30 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for reporting the issue to us. We need some more information from you to narrow down the problem.

                1. Is this issue reproducible with id 13.1 as well? If you are on id 13.0, please upgrade to Id 13.1.

                2. Does the issue happen when the document is present on Mac machine but the packaged folder is saved on a network?

                3. Does the issue happen when the document is on a network location and the package folder is made on the network location?

                4. Is the issue consistently reproducible?

                5. What kind of server are you using? Is it shared folder on a Windows machine? Or a dedicated storage hosted on a Windows server?

              • [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

                With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

                23 votes
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                  24 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                • Type Tool Deselects Itself

                  InDesign 14.0

                  When selecting the Type Tool by using the keyboard shortcut (T), it briefly activates, then deactivates itself and the previous tool selected is made active again. I am unable to use the type tool in the brief period of time it is made active. I can select it successfully by clicking on the icon on the sidebar.

                  25 votes
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                    17 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                  • InDesign 14.0. freezes after opening

                    After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
                    I am working with Desktop PC and Win10

                    23 votes
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                      18 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello All,

                      Thank you for your patience all this while.
                      This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                      If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                      Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                      Do let us know in the comments, if you face any problem with the new update.

                      List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                      Regards,
                      InDesign Team

                    • BUG Keypress doesn´t respond

                      With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...

                      96 votes
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                        94 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello All,

                        Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
                        Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

                        If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

                        Let us know your feedback in the comment section.

                        Thanks,
                        Abhinav Kaushik
                        InDesign Team

                      • Text margins don't change when master pages are applied

                        Version: InDesign CC2019
                        Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
                        Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
                        Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

                        I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to…

                        19 votes
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                          8 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
                        • serial number changed on cc2019

                          User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
                          this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
                          the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.
                          suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

                          21 votes
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                            7 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                          • Imported PDF comments not accurate

                            1. ID 14 Mac
                            2. Import PDF comments from file, including strikethroughs, replaced text, comments
                            3. Some edits NOT SHOWN in ID file, though clearly present when PDF is viewed in Acrobat
                            4. Faithful transfer of all edits to ID file
                            (note non-transferred strikethrough of Highlights of Baltics in bottom quarter of screendump)

                            14 votes
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                              5 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Incopy 2019 cannot open icap file created by ID 2019

                              .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

                              11 votes
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                                8 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                              • InDesign in Windows ALWAYS forgets app size and position!

                                This has been a persistent pain for many YEARS. Everyone knows that an app should open to the last position and size. That's what the double-box icon is for in the upper right corner of the window border. Every single application in WIndows honors this "requirement" for Windows conformance.

                                InDesign forces Windows users to reposition and resize the program every single time it is opened. This becomes a tremendous nuisance, and in any other program would be considered incomplete and unprofessional. PLEASE, for all the users who don't know how to report this bug, and for those of us who…

                                9 votes
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                                  under review  ·  8 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                                • Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

                                  In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

                                  298 votes
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                                    240 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

                                    Lost all Save, Save As, Undo functionality while working.
                                    To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.

                                    59 votes
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                                      155 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

                                      If you are still experiencing this issue (as some of you are), please respond to the email that has been sent to you.
                                      While the issue has been fixed for certain scenarios, it looks like there are some remaining where it is still NOT working as expected. We look forward to finding a complete fix for this issue.

                                      Thanks,
                                      Adobe InDesign team

                                    • Proportional Scaling Using Shift Button Not Working

                                      In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

                                      69 votes
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                                        197 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello All,

                                        Thank you for your patience all this while; we really appreciate your support!

                                        Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

                                        For now I request you to follow the below provided KB doc for the quick workaround of the problem.
                                        https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

                                        In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

                                        Regards,
                                        Abhinav Kaushik
                                        InDesign Team

                                      • Indesign CC 2019 14.0.1 xmp-information for images cannot be copied

                                        1: Indesign 14.0.1
                                        2: open any link details for any placed image/XMP-information
                                        3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
                                        4: it is not possible to copy text.

                                        4 votes
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                                          4 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2 Headings in 1 cell is displayed incorrectly in the TOC

                                          Since InDesign version 14.0 x64 (Windows), when creating or updating a TOC, the second heading is directly connected to the first heading without any distance and without chapter number. This only happens if both source headings are in 1 cell.

                                          The proof: Documents made before version 14 have a correct TOC. If I open such a document with version 14 and update the TOC, it will break as mentioned above.

                                          6 votes
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                                            2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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