Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra
In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.
310 votesThank you everyone for your continued patience! Apple just released the macOS High Sierra 10.13 Supplemental Update. This will fix the cursor issue with InDesign on macOS High Sierra. Please go to the App Store to update.
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Restore video from URL media option
For some unexplained reason the Video from URL option has been removed from InDesign 2020. This needs to be restored ASAP as there are people using this feature.
Moveover, it needs a minor improvement to allow HTTPS links (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37474690-place-a-video-from-a-url-with-https).
It was a big mistake to not query the community before removing this and it should be a simple thing to restore.
276 votes“Place Video from URL” option has been restored in the latest InDesign update – version 15.1.
Please update InDesign to use the feature.
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Adobe InDesign team -
InDesign 16.0 saves Converted files in last used folder, not containing folder
On Catalina OSX (10.15.7), InDesign 2021 (16.0) saves a Converted file to the last used Finder folder, rather than the folder the document is contained in.
Happens with 'Save As...', as well as saving InCopy assignments.
232 votesThe fix for this issue is now available in the latest update of InDesign – version 16.0.1.
Please update to this version to get the fix.
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Adobe InDesign team -
ID 2020 15.1 - All text variables (including page numbers) replaced by "ss" text
Just updated to ID 2020 15.1 and found a bug which makes the program unusable forcing me to immediately downgrade.
When I open on of my ID documents created in previous version of ID, all of my defined text variables as well as page numbers are corrupted and replaced by the "ss" text. Changing the style has no effect. I can create page number based on the 'Basic Paragraph' style but when i choose any other previously created style, the number changes to 'ss'.
Even the variable field preview shows 'ss' text instead of variable name.
The same document opens…-
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217 votesThe fix is now publicly available in the latest InDesign update, 15.1.1
Please update to this latest version to get the fix.
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Adobe InDesign team -
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Spell Check does not work after installing InDesign 15.0.2
Dear Adobe Team,
in our office we use In Design from several years without nothing problems.Yesterday we had updated the version 15.0.2. After that, the spell-check (we use the Italian language) don’t work if we import text in a existing document.
But if we import text in a new document, the spell-check work without problems.
Please can you help us?
216 votesThe fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.3.
Please update your InDesign application to get the fix.
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Adobe InDesign team -
Distorted Text and Graphics in high sierra
When opening a previously created file, I noticed small visual artifacts in the rendering of vector graphics in the file. As I zoomed in to inspect it, the artifacts began jumping all over the place, and as I zoomed in further, text on the page began presenting the same behavior.
Using InDesign 2017.1, Build 12.1.0.56 on a 2016 Macbook Pro (2.9 GHz Intel Core i5, 16 GB RAM), running macOS High Sierra 10.13.
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198 votesThis is a macOS10.13 issue, specific for some Intel GPU cards. Apple has fixed(partially) this issue inside macOS10.13.4 released build.
Following are the workaround for resolving this issue.
1) Update your mac machine to latest macOS10.13.4. Here, Apple has fixed this issue to some extent. You will face very less number of rendering issues.
2) Disable GPU preview and set display performance as typical.Once you have updated to macOS10.13.4 .You might still face some rendering issues. Since, Apple has not fixed this issue completely.
Please switch off GPU rendering for these cases and report a separate post for tracking. -
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Problem with changing the cursor to text
Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.
170 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
Major System Font Issue!
WHAT THE FONT!?!
Our publishing company recently ran the InDesign update (to 15.0.2) and have discovered some major font issues. I have narrowed it down to InDesign 15.0.2, macOS Catalina 10.15.3, and Suitcase Fusion 21.0.0. I actually don't think Suitcase has too much to do with this, because the problem occurred after the InDesign update, but it's our font management software so I'm including it. Basically it appears system fonts have become problematic with InDesign. Packaged files are suddenly showing up with lots of the dreaded pink. I have tested about everything I can. I even created some very simple…
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153 votesThe fix for this issue is now available in the latest update of InDesign – version 16.1
Please update to this version to get the fix.—
Adobe InDesign team -
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Share for Review- White/Black screen only
When I try to Share for Review, I only see this. I have updated my software to the most recent release. Any advice is greatly appreciated.
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147 votesAvailable in Prerelease Builds ·
AdminRavi Kiran
(Senior Lead Quality Engineer, Adobe InDesign)
responded
The issue has been fixed in the latest Prerelease Build (# 15) of InDesign.
To make sure that the fix works correctly, you can Delete the App Prefs & Cache from the following locations (replace yourname with your personal name):
on Mac:
/Users/yourname/Library/Caches/Adobe InDesign /Users/yourname/Library/Preferences/Adobe InDesign /Users/yourname/Library/Caches/CSXS/cep_cache onon Win: C:\Users\yourname\AppData\Roaming\Adobe\InDesign
C:\Users\yourname\AppData\Local\Adobe\InDesign C:\Users\yourname\AppData\Local\Temp\cep_cacheAlso Sign-out and Sign-in back again into your Creative Cloud Desktop app.
You can download the latest PreRelease build from the Creative Cloud Desktop application.
Kindly check if the issue is resolved for you & let us know if you still experience it.
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Adobe InDesign team -
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AdobeFnt.lst automatically reappears after deleting
InDesign version: 15.0.2
Suddenly (after the latest March 2020 InDesign update?) the AdobeFont.lst file created with InDesign packages automatically shows up with folder structure after deleting a package. This is really aggravating for file management. It's as if my team can't fully delete InDesign packages. This is happening with multiple InDesign files on multiple machines.
147 votesAs confirmed by multiple users, this issue is fixed in latest version of InDesign.
Thanks for your feedback.
-InDesign Team
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InDesign 2020 won't overwrite PDF
Since updating to Indesign 2020 I can't overwrite pdf files from the export menu it says 'file is still open' when it's not. Yet another thing broken on the yearly beta test.
129 votesFix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.1.2
In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.
Let us know in the comments section if you still face this problem.
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Adobe InDesign Team -
[Performance] Footnote disappears
A footnote disappeared without reason then appeared back when I changed something in the page layout. This is a very important bug because InDesign didn't display any kind of warning about this problem: no red indicator of missing text or overfull text block. I noticed it by chance. Please look at the screen captures to understand it: the number 2 footnote is missing whereas the footnote number is present in the text. In the other screen capture, the problem has been solved.
127 votesThe fix for this issue is now available in the latest update of InDesign – version 16.1
Please update to this version to get the fix. To prevent problem on existing documents and see the footnotes again, you will have to force recompose the stories.
To force recompose stories, you can use the shortcut Command-Option-/ (slash) on Mac or Ctrl-Alt-slash on Windows-InDesign Team
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I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .
Lost all Save, Save As, Undo functionality while working.
To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.-
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116 votesAs part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.
Of the responses we have received, the conclusion we’ve come to is:
This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.
However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
A) a test file,
B) detailed steps to replicate the issue
C) any… -
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ScriptUI: Opening Dialog while dialog is open breaks InDesign
I'm running InDesign 14.0.2 on a macOS High Sierra (10.13.6)
In a script i created I have a Dialog. It has a button that opens another dialog.
Before my last indesign-update (CC 14.0.2) the second dialog would open and when i closed it, i could use the previous dialog window again.
Now with the Update when I open the second dialog and close it again, i cant use (or close) the previous dialog and it blocks me from using InDesign. I can move the dialogwindow around but thats it so i have to restart indesign.
I tested this on two…
109 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
In InDesign CC 2019 slow Reaction Time on clicking from one object to another.
Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.
Is this an issue of my computer talking to Adobe servers?
Nothing to screen shot, there is no message.
107 votesHello All,
Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.
This particular thread caters to a very specific case which has been fixed in the last update of InDesign.
If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…
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Undo Not Working properly in InDesign 2020
InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently
105 votesThe fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.
Please update your InDesign application to get this fix.
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Adobe InDesign team -
Proportional Scaling Using Shift Button Not Working
In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.
103 votesHello All,
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.htmlIn the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
Regards,
Abhinav Kaushik
InDesign Team -
Anchored textframe with auto-sizing/auto-adjusting "height" causes InDesign 2020 to freeze
Anchored textframe with auto-sizing/auto-adjusting "height", text aligned to baseline and anchored object settings "anchored position: custom", "anchorPoint: bottom left/center/right" causes InDesign 2020 (15.0.1) to freeze (on Mac and PC).
- create an new document (size doesn't matter)
- create an new textframe (dimensions doesn't matter)
- create a second textframe (dimensions doesn't matter)
- insert some text in second generated textframe
- select the text and apply the option "align to baseline".
- anchor second textframe into the first created textframe
- set anchored object settings of the anchored textframe to: "anchored position: custom" and "anchorPoint: bottom left or bottom center or bottom right"
select the anchored…
102 votesThanks for reporting this issue. We’re reviewing this.
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Adobe InDesign team -
BUG Keypress doesn´t respond
With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...
101 votesHello All,
Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
InDesign is very slow
The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.
My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.
I…
90 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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