Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. Problem with changing the cursor to text

    Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.

    139 votes
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      127 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

      Hello All,

      Thank you for your patience all this while.
      This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
      If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

      Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
      Do let us know in the comments, if you face any problem with the new update.

      List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

      Regards,
      InDesign Team

    • InDesign CC2019 - blank control panel

      Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

      62 votes
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        46 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

        Hello All,

        Thank you for your patience all this while.
        This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
        If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

        Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
        Do let us know in the comments, if you face any problem with the new update.

        List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

        Regards,
        InDesign Team

      • 60 votes
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          49 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

          Hello All,

          Thank you for your patience all this while.
          This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
          If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

          Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
          Do let us know in the comments, if you face any problem with the new update.

          List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

          Regards,
          InDesign Team

        • In InDesign CC 2019 slow Reaction Time and lag on clicking from one object to another.

          Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

          Is this an issue of my computer talking to Adobe servers?

          Nothing to screen shot, there is no message.

          44 votes
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            24 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

            Hello All,

            Thank you for your patience all this while.
            This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
            If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

            Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
            Do let us know in the comments, if you face any problem with the new update.

            List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

            Regards,
            InDesign Team

          • Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.

            I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.

            InDesign version: 14.0, included a screencap.

            30 votes
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              15 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
            • Filetype is the same as CC 2018

              InDesign CC 2019 (14.0.0.130) for Mac
              Filetype is the same as CC 2018. Each version has been given a unique Filetype. The only exception is v6.0.0–6.0.3 (CS4), but it was fixed as a bug in 6.0.4. I also expect it to be fixed as a bug of 14.0.0 as well.

              37 votes
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                2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

                This has been done to preclude any new entries for CFBundleTypeOSTypes. The previous release, CC2018 had CFBundleTypeOSType as IDdD but for the new release, we have not created the new OSType entry as IDdE rather kept the previos entry intact.

                Apple had deprecated any entries of the form of CFBundleType from 10.5 and now recommends using a UTType(Uniform Type Identifier) entry instead of creating CFBundleType entries. We might choose creating UTTypes in the future. However, for now we have stopped creating separate CFBundleTypes for the new releases.
                It would helpful to know from you as to how you use these entries in your workflows so that we can suggest you an alternative.

              • InDesign 14.0. freezes after opening

                After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
                I am working with Desktop PC and Win10

                22 votes
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                  16 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello All,

                  Thank you for your patience all this while.
                  This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                  If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                  Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                  Do let us know in the comments, if you face any problem with the new update.

                  List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                  Regards,
                  InDesign Team

                • PDF Export

                  InDesign CC2019 / PDF Export Print (Druck)
                  It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

                  16 votes
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                    14 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

                    An update (14.0.1) is now available for InDesign CC 2019. The update contains the fix for this issue.

                    Please install this update via the Creative Cloud application.

                    Adobe InDesign team

                  • InDesign 2019 Fails to open properly and freezes.

                    I recently updated to InDesign 2019 and had no problem using it last week.
                    Today it is not opening properly, taking around 10 minutes to open a file, then freezes the second I try to do anything in a text box.

                    It has occurred with every file I've tried, multiple times.
                    I have also tried ending all InDesign processes and restarting my computer.

                    Not sure if anyone else has come across this issue?

                    InDesign CC 2019: v 14.0
                    Windows 10: v 1803

                    19 votes
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                      8 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello All,

                      Thank you for your patience all this while.
                      This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                      If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                      Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                      Do let us know in the comments, if you face any problem with the new update.

                      List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                      Regards,
                      InDesign Team

                    • [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

                      With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

                      16 votes
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                        13 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                      • Unable to package a file to a server after upgrading to Mojave.

                        Dear Adobe,
                        Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
                        I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

                        Indesign CC 2018: 13.0
                        Mac: 10.14

                        24 votes
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                          25 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

                          Thanks for reporting the issue to us. We need some more information from you to narrow down the problem.

                          1. Is this issue reproducible with id 13.1 as well? If you are on id 13.0, please upgrade to Id 13.1.

                          2. Does the issue happen when the document is present on Mac machine but the packaged folder is saved on a network?

                          3. Does the issue happen when the document is on a network location and the package folder is made on the network location?

                          4. Is the issue consistently reproducible?

                          5. What kind of server are you using? Is it shared folder on a Windows machine? Or a dedicated storage hosted on a Windows server?

                        • Color Settings Not Sticking

                          Upon updating to InDesign 2019 (14.0) my color settings are no longer retained.

                          As soon as I quit the app and restart the color settings go back to "Emulate Adobe InDesign 2.0 CMS Off"

                          I have reinstalled the app.
                          I have wiped all settings.
                          I have cleared the Adobe Color Cache folder.

                          15 votes
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                            13 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello All,

                            Thank you for your patience all this while.
                            This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                            If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                            Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                            Do let us know in the comments, if you face any problem with the new update.

                            List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                            Regards,
                            InDesign Team

                          • serial number changed on cc2019

                            User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
                            this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
                            the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.
                            suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

                            20 votes
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                              7 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                            • InDesign slow opening, saving, exporting files

                              InDesign taking up to 5 minutes to open a file. The file is a one-page document. Two minutes of nothing, then 2 minutes of a blue status bar, then another minute watching the tiny status bar on the application icon in the doc. Once the file is "open" it isn't visible until I toggle back and forth between InDesign and another application. Saving, even after changing only one text character, takes 55 seconds. Exporting a 30 page document to PDF took 20 minutes.

                              22 votes
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                                0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                              • Incopy 2019 cannot open icap file created by ID 2019

                                .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

                                8 votes
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                                  3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                • Text margins don't change when master pages are applied

                                  Version: InDesign CC2019
                                  Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
                                  Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
                                  Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

                                  I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to…

                                  6 votes
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                                    3 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
                                  • InDesign CC 2019 GPU Performance on Mac

                                    InDesign CC 2019 14.0
                                    macOS Mojave 10.14
                                    Mac Pro 5.1 (mid 2012)
                                    SAPPHIRE Radeon PULSE RX 580 8GB GDDR5

                                    Photoshop CC GPU Performance - ok
                                    Illustrator CC GPU Performance - ok
                                    InDesign CC... GPU incompatible???
                                    In addition, there are icon discolorations (only InDesign). Sometimes this effect occurs, sometimes not. The color of discoloration can be different.

                                    9 votes
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                                      4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

                                      InDesign 14.0 on Windows 10 x64

                                      I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

                                      Expected result:
                                      The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

                                      Actual result:
                                      In InDesign 14.0, clicking a document-installed…

                                      12 votes
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                                        3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello All,

                                        Thank you for your patience all this while.
                                        This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                                        If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                                        Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                                        Do let us know in the comments, if you face any problem with the new update.

                                        List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                                        Regards,
                                        InDesign Team

                                      • Type Tool Deselects Itself

                                        InDesign 14.0

                                        When selecting the Type Tool by using the keyboard shortcut (T), it briefly activates, then deactivates itself and the previous tool selected is made active again. I am unable to use the type tool in the brief period of time it is made active. I can select it successfully by clicking on the icon on the sidebar.

                                        11 votes
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                                          3 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2019 workspace not sticking

                                          upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

                                          11 votes
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                                            1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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