Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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Exporting Emojis to PDF
I built a newsletter with the use of the new Apple Emoji "glyphs" in InDesign and when I went to export it as a PDF, it replaced my emojis with random images from my file.
I talked with Adobe support and learned that only vector emojis can be used in PDFs which is a bit frustrating! Can we update the PDF export capability to include these new emoji features, so we can use the glyphs like I think that they were intended? I'd be a happy camper!! Thank you in advance!
10 votesHi,
Please try it out with the latest release and if even then you encountering the same issue, please share the documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.
Please do mention your machine configuration like OS, Locale. You can also send files/links directly to paawasth@adobe.com.
Thanks,
Payal Awasthi (InDesign Team) -
InDesign Corrupt files
InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a…
9 votesWith the release of InDesign CC2018, we have enhanced our recovery workflow which fixes corrupt file. If your file is still not getting repaired in InDesign CC2018, can you please share the document with corrupt_indesign_docs@adobe.com.
Thanks,
Adobe InDesign team -
Bad optical kerning for superscript "4"
When a superscript "4" follows a closing smart quotation mark, optical kerning is set to -60 or -70 depending on font. This is too close (basically a crash).
This is annoying for books with lots of endnotes, where superscript numbers usually follow quotation marks.
8 votesHi,
Please can you share the sample document along with a small video showing the crash steps?Thanks,
Aman -
Text cursor disappears - Mojave and InDesign CC 13.1
After upgrading to Mac OSX Mojave (10.14), using InDesign CC 13.1 ME, the text cursor disappears. All other cursors appear as expected. This happens both with the standard Text tool, and the ME Text tool.
8 votesHi,
Please share a sample document at amaarora@adobe.com with which the issue is reproducible along with a small video showing the steps.Thanks
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Tab controls are buggy. InDesign CC 2018
When using the Tabs control dialogue box all sorts of problems begin to manifest. First, as you are working with the tabs controls page elements go sideways. Text overlaps, sometimes entire paragraphs preceding the area you are working in.
On occasion, the tabs simply don't line up to where you assign them, even when you do so numerically. (See screenshot)
Settings for paragraph styles take precedence over tabs settings (even though tabs traditionally were the opposite, taking precedence.)
8 votesHi,
Can you please share a small video demonstrating the issue and a sample document?Thanks,
Aman
amaarora@adobe.com -
InDesign crashes while accessing printer setup or printing on Windows
I've had no issues in writing documents, but printing an existing one crashed InDesign2018. A crash report was automatically generated and sent to you &/ or Apple.
8 votesInDesign might crash while accessing printer setup or printing with specific printers. The crash is intermittent and specific to Windows only.
We need some more details to look into this issue. Please share the following information for further investigation:
Printer driver and printer setup details.
How is the printer configured? (Local/Network/Wireless)
Is the printer configured as your default printer?
Please share the details with us at sharewithID@adobe.com. -
Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet"
Wird eine Buchdatei bearbeitet und geschlossen ohne das das Fenster Buch geöffnet ist, wird das Dokument mit dem Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet" markiert.
Dieser Fehler tritt nicht auf, wenn das Fenster Buch beim Schließen oder Speichern geöffnet bzw. angezeigt wird.
Es ist kein Grund für dieses Verhalten zu erkennen. In den letzten ID Versionen trat dieser Effekt nicht auf.7 votesHi,
Please can you share a sample book with which i can reproduce the issue.
Also can you send a small video demonstrating the issueThanks
amaarora@adobe.com -
full swatch list not displaying bug
In the first image, the scroll bar is all the way to the bottom, but it's not showing the rest of the list, when I expand the box (image 2) it displays them... please help/fix?
IndesignCC 13.1 osx high sierra.
7 votesThank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:
1. Does it happen with the latest InDesign version 14.0.1 ?
2. Is it document specific or happens with all the documents?
3. Does it happen with Swatches panel only or all other panels while expanding ?
4. Have you added any extra swatches or it happens with the default swatches ?
5. Please specify your Platform, OS version and InDesign version.A short video depicting the issue will be very helpful.
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Online Published Documents show a blank screen after clicking PDF download button.
Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.
https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27
7 votesThank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:
1. Does it happen with the latest InDesign version 14.0.1 ?
2. Is it document specific or happens with all the documents with PDF download capability ?
3. Which type of accounts are you using : Paid or Trial or something else ?
4. Please specify your Platform, OS version and Browser informationA short video depicting the issue will be very helpful
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Text disappears from text boxes on certain pages.
The text in some of the text boxes just disappears when reopened, especially in files that are a couple of days old.
7 votesHi,
Thanks for reporting the issue.
Please can you provide some sample files with which the issue is reproducible at amaarora@adobe.com?Please also attach a small video showing the steps with which the issue occurs
Thanks,
Aman -
Error Code 5: InDesign document is damaged and cannot be recovered
Please help me! I need to recover a file of Indesign CC 2018, Error code 5.
7 votesThere are multiple factors, both internal and external to InDesign application, that can lead to document corruption. However, we can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com. We will take a look at the document.
If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox/Wetransfer/GoogleDrive) and send us the document link.
Thanks,
Adobe InDesign team -
installed font missing
InDesign 13.0.1 on macOS 10.12.6
One installed font from a family of 6 suddenly started showing as not found. Frutiger LT Pro 67 Bold Condensed was correctly showing, now not.
I have re-installed InDesign twice, reinstalled the font, and rebooted several times. Font is correctly showing still in Illustrator and Photoshop.
This is impacting client files and while I have a workaround, I am concerned the problem will occur with other fonts where I don't have a viable solution. (I have another foundry version of that particular font.)
Screen shots attached.
many thanks
7 votesHi,
Please try it out with the latest release and if even then you encountering the same issue, please share the font file of that particular font with which you are facing the issue.
Please do mention your machine configuration like OS, Locale. You can also send files/links directly to paawasth@adobe.com.
Thanks,
Payal -
CC2018 IDML files not compatible with CS6
Clients who have CS6 can't open any IDML files I create/export in CC2018. They receive an error message saying the format is unsupported or a plug-in is missing. IDML files created/exported from an earlier version of CC (2017) work fine.
7 votes -
CC library tab won't select?
When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.
7 votesHi
Please provide the following information:
1. Is InDesign installed on the default path?
2. Do you have any special character in the path where InDesign is installed? Like username has special characters.Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.
Regards
Anasuiya Gupta -
Adjust Layout: add an option to ignore objects anchored in text or bring back legacy (2018) layout adjustment
I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.
It's gone from being very useful to a liability.
For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.
The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about…
6 votesThank you for reporting this issue.
Please respond to the email sent to you.Adobe InDesign team
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ID 2019 - JPG 72dpi export Pixelation
Please fix this. 2018 InDesign used to export the most crisp and sharp 72dpi jpegs but this new update has created a serious bug. Attached you can see the difference.
6 votesThank you for reporting the issue.
In order to replicate the issue we need the original .indd file using which we can see the same difference as you are seeing at your end with Jpeg export.Please do share the original .indd file and the settings of Jpeg export with abkaushi@adobe.com
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Hyperlinks not detected
The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.
6 votesHi,
I tried out with various hyperlinks and the function is working fine for me.
Please try it out with the latest release and even then if you encountering the same issue,
please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.Please do mention your machine configuration like OS, Locale.
You can also send files/links directly to paawasth@adobe.com
Thanks & Regards
Payal Awasthi (InDesign Team) -
Printing Error: Problem initializing the current printer - Check the system print setting?
Printing Error: Problem initializing the current printer - Check the system print setting?
I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?
6 votesCan you please send the following information to santalwa@adobe.com :
• Are you facing issue with InDesign CC 2019(14.0.1.209) and InDesign CC 2018(13.1.0.76)?
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Printer driver and printer setup details.
• How is the printer configured? (Local/Network/Wireless)
• Is the printer configured as your default printer? -
Can't scroll through pages in presentation mode
2017.1 Release, 12.1.0.56 Build
macOS Sierra version 10.12.6When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.
6 votesHello All,
There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.Are you able to scroll using clicks and arrow keys?
Is it the case that, the issue is intermittent or only happens in a specific scenario?
Also, let us know your machine details such its configuration, OS version and Id versionThis can help us to get to the bottom of the issue
Thanks,
Abhinav -
Scrolling too slow
Adobe needs to improve scrolling speed. When using the slider, InDesign can't keep up with it.
6 votesWhich version of InDesign are you currently using and what is the operating system you are on? Does this happen in some specific cases or always for you?
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