Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Export Tagging: ‘i’ character in class name exports as blank space

    I just did the 2018 update, so I think it's the most recent version: 13.0 x64

    I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
    should be: <p class="bright"></p>
    getting: <p class="br ght"></p>

    This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

    This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain…

    96 votes

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    13 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing the CSS and document. Apparently, I was not able to reproduce the issue, Can you please try to creating new document with few paragraph styles and try exporting the document to HTML and see if the issue is resolved.

  2. Thumb nail of indesign saved files not appearing after 2019 to 2020 update

    Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?

    note -
    -Files still open as normal.
    -Even if I save them in 2020 formate still no icons
    -Other adobe programs since update show Icons.

    37 votes

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    34 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. InDesign 15.1.1 English dictionary missing plural word spellings

    Since the update every plural word version is not in the dictionary. Simple, basic words like 'years' and 'days' now show as a spelling error. It was working fine before the latest update. Get it fixed - it's pointless having the spellchecker when so many basic words are missing!

    31 votes

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    28 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  4. InDesign 2021 keeps crashing

    InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.

    29 votes

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    38 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  5. Incorrect re-linking of image files with rotation metadata

    This bug occurs in all versions of InDesign.

    InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.

    • The image file is rotated 90 degrees with EXIF orientation.
    • In the transform panel, the vertical and horizontal percentage values are different.

    Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in…

    20 votes

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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    We tried various scenarios with the attached file and got the following results:

    1. Placed the ‘EXIF-Orientation-6.jpg’ file shared in the thread.
    -Rotation angle of the content was shown as -90°

    2. Edited the .jpg file in Photoshop to just change the color and Updated the link in InDesign.
    -Rotation angle of the content was changed to 0°

    3. Then placed this edited file again, as a new link, in InDesign.
    -Rotation angle was shown as 0°

    Are you also seeing the same results?

    -InDesign Team

  6. 16 votes

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    21 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  7. Interactive PDF go to destination not working

    Using InDesign CC 2019 14.0.1

    I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

    Go to previous page
    Go to next page
    Go to destination linking to the contents page

    The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

    When exported as an interactive…

    16 votes

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    22 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. Different views when switching between preview and normal mode

    Strange behavior. I recently switched between preview and normal mode and InDesign showed me an older version of the document.

    Most recent MacOS and InDesign Version.

    14 votes

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    26 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    Please send the following information to santalwa@adobe.com :
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    Workaround: Restart InDesign

    Adobe InDesign Team

  9. Preserve Image Dimensions when Relinking and "Auto-fit" options do not seem to work.

    I am using Indesign 14.0

    When I relink files, Indesign changes the scale and placement of images automatically, regardless of whether the preserve image dimensions option in the file handling box is checked or unchecked, and whether the "auto-fit" button in the tool menu is checked or uncheked.

    Preferences > File Handling > "Preserve Image Dimensions when Relinking"

    12 votes

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    8 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  10. inDesign 2020 removed the zoom view box from the top menu bar

    This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

    I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or…

    11 votes

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    11 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.

    To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.

    Meanwhile, we are reviewing this request.


    Adobe InDesign team

  11. Performance: Import documents / style apply

    my MacBook Pro (15-inch, 2016) is super slow when importing word documents, search and replace styles or adapting styles. Does it improve when changing to the Mojave system? Or is there a conflict with FontExplorer X Pro. Any suggestions are welcome. I'm suffering…

    11 votes

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    5 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    In order to investigate the issue at our end we would require some more information from your side. Can you please answer the following questions to help us out:

    1) Please let us know the version of InDesign on which you are facing this issue.
    2) It would really help us a lot, if you can share the documents( and other resources) with which you are facing the issue.
    3) Can you please share a small video demonstrating all the issues that you are experiencing.

    Please mail this information to pgaurav@adobe.com

    Thanks

  12. Text cursor disappears - Mojave and InDesign CC 13.1

    After upgrading to Mac OSX Mojave (10.14), using InDesign CC 13.1 ME, the text cursor disappears. All other cursors appear as expected. This happens both with the standard Text tool, and the ME Text tool.

    10 votes

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    7 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Exporting to PNG file on network drive doesn't work

    There appears to be a bug when exporting PNG files to network mapped drives in Mac OS X 10.13.4 (Darwin) Adobe InDesign 2018 (latest version).

    This is in a domain environment using domain credentials. You export the file as PNG and it doesn't appear in the folder as expected. If I export to desktop it works fine, if I copy it from desktop to the share it copies fine. Just cannot export directly.

    9 votes

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    10 comments  ·  PNG/JPEG/EPS Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,
    Can you confirm the InDesign version you are using? Is it 2018.1 or 2018?
    I assume the path to which you are trying to export the PNG is /Volumes/Shares/011 Changed Information/002 Changed Information/00617 Changed Information/Changed/ ?

    Is this drive mounted via SMB?
    Is it a NAS server?

  14. installed font missing

    InDesign 13.0.1 on macOS 10.12.6

    One installed font from a family of 6 suddenly started showing as not found. Frutiger LT Pro 67 Bold Condensed was correctly showing, now not.

    I have re-installed InDesign twice, reinstalled the font, and rebooted several times. Font is correctly showing still in Illustrator and Photoshop.

    This is impacting client files and while I have a workaround, I am concerned the problem will occur with other fonts where I don't have a viable solution. (I have another foundry version of that particular font.)

    Screen shots attached.

    many thanks

    9 votes

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    11 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. CC library tab won't select?

    When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.

    9 votes

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    6 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please provide the following information:
    1. Is InDesign installed on the default path?
    2. Do you have any special character in the path where InDesign is installed? Like username has special characters.

    Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.

    Regards
    Anasuiya Gupta

  16. CC2018 IDML files not compatible with CS6

    Clients who have CS6 can't open any IDML files I create/export in CC2018. They receive an error message saying the format is unsupported or a plug-in is missing. IDML files created/exported from an earlier version of CC (2017) work fine.

    8 votes

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    24 comments  ·  Idml Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. PDF Export in InDesign CC 2020 (15.0) is broken

    As soon as I try to export a PDF (either with File > Export or File > Adobe PDF Presets), the background task starts but hangs at 32% and never completes. When cancelling the task, it never cancels and I need to Force Quit InDesign to cancel it.

    Running Catalina with the latest version of InDesign (15.0)

    7 votes

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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. Stroke Drawing Order not working

    InDesign 2019 on MacOS 10.13.6

    Steps to reproduce
    Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.

    Expected result
    Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"

    Actual result
    Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
    If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.

    7 votes

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    4 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    In the Table Setup dialog, do the following:

    In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.

    In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.

    In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.

    Most probably this should help you get the results you are after. Try this out and let us know if it helps.

    Adobe InDesign team

  19. full swatch list not displaying bug

    In the first image, the scroll bar is all the way to the bottom, but it's not showing the rest of the list, when I expand the box (image 2) it displays them... please help/fix?

    IndesignCC 13.1 osx high sierra.

    7 votes

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    8 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents?
    3. Does it happen with Swatches panel only or all other panels while expanding ?
    4. Have you added any extra swatches or it happens with the default swatches ?
    5. Please specify your Platform, OS version and InDesign version.

    A short video depicting the issue will be very helpful.

  20. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

    7 votes

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    9 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

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