Bug details

65 votes
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Hello All,

Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.

List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

Regards,
InDesign Team

54 comments

Comments are closed
  • Anonymous commented  ·   ·  Flag as inappropriate

    ID 2019 is crashing like mad today. Only thing I did recently was to use new PDF commenting last night. Downloaded 2018 and it's doing ok. I have a feeling it doesn't like an old truetype font that client is using but it makes the whole application crash. Uninstalled, reinstalled, reset preference, restarted. Nothing works. NOOOOO.

  • chris commented  ·   ·  Flag as inappropriate

    I'm in Canada and the update isn't available yet. InDesign CC v 14.0 is the latest one i can get and it's telling me i have all the latest updates.

    Will it be available soon in Canada ?

  • kat commented  ·   ·  Flag as inappropriate

    Phew! this has resolved my issue - this has been driving me crazy!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi, I live in New Zealand and I've tried clicking on the 3 dots to check for updates but it refuses to even open that menu.
    -Under InDesign CC it still says "(v 14.0)"

    Will it just take a while for the new update to show up?

  • Adz commented  ·   ·  Flag as inappropriate

    Just encountered this bug today as well. Considering we have to outline many documents daily for artwork purposes, this is pretty shocking!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Bei uns dasselbe Problem! Dieser Bug kann großen wirtschaftlichen Schaden hervorrufen!!! Muss dringend behoben werden!!!

  • Jenny commented  ·   ·  Flag as inappropriate

    When will this fix be universally released? All 30 seats in my company with Adobe licenses are experiencing this issue.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Bei mir ist das Problem ebenfalls aufgetreten. Ganz böser Bug, wenn man Druckdaten erstellt und den Fehler nicht bemerkt. Nutze deshalb jetzt wieder erst mal die 2018er-Version. Muss bitte wirklich dringend behoben werden.

  • Tom Verstappen commented  ·   ·  Flag as inappropriate

    Adobe InDesign CC (nov. 2018)

    Dear Sir, Madam,

    I just updated the CC suite.
    Now I run into something strange, probably a bug.

    When I create outlines of the text, the alignment of the text shifts (See screenshots 1 and 2).
    This wasn't the case before the update.

    How can I solve this?

    Best regards
    Tom

  • Anonymous commented  ·   ·  Flag as inappropriate

    This should be an immediate fix via global accounts...I have produced several adverts that have been printed with messed up text spacing (though right when the client sees the advert with live text)... this has caused me a lot of embarrassment... poor update guys...very poor

  • Andrea commented  ·   ·  Flag as inappropriate

    Good morning
    I have updated InDesign for a few days to the CC 2019 version and since then I have encountered a problem: when I convert the text to paths, some words move and even overlap. Sometimes it depends on the attribution of different values such as light and bold to words in the same line, but sometimes not ...
    This is a big problem because I almost always convert the texts before sending the files to the printer.
    Can you fix it? Thank you

  • Rainer Klute commented  ·   ·  Flag as inappropriate

    So you solved this problem with a new build but it's only available for those who take part in the prerelease program? Do you recommend it to all 14.0 users?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Huge problem! Same issues and we also convert all our documents. Need this be fixed ASAP please.

  • Anonymous commented  ·   ·  Flag as inappropriate

    the new prerelease works superb on my machine! the issue is gone and also another one: I couldn‘t move between words within textes with shortcut cmd+left/right arrow. that one is back now, as well. big fat thank you, adobe ID-team!

  • AdminAbhinav Kaushik (Quality Engineer, Adobe InDesign) commented  ·   ·  Flag as inappropriate

    Hello All,

    We have updated the link above. Please try and see if it works for you now.
    Let us know in the comments if the problem persists.
    However, you can also, go to https://www.adobeprerelease.com, login with your registered Adobe id.
    Once logged in, you can join InDesign CC Prerelease program to download the beta builds.

    Thanks,
    Abhinav

  • Louise commented  ·   ·  Flag as inappropriate

    I just updated to CC2019 and have this same problem. I´m not sure that I understand how to solve it? When clicking the link I get to login to my Adobe account but then: Access denied
    Either you do not have access to this site or we are unable to process your request at this time.

    What do I do to fix this,. I´m in urgent need of it to work.

← Previous 1 3

Feedback and Knowledge Base