392 results found

1. Proportional Scaling Using Shift Button Not Working

   In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

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   Resolved For User  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while; we really appreciate your support!

   Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

   For now I request you to follow the below provided KB doc for the quick workaround of the problem.
   https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

   In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

   Regards,
   Abhinav Kaushik
   InDesign Team

2. Place multi-page PDF pages: Place Gun will be unloaded after first page is placed to a frame

   New bug with InDesign 17.2 that I cannot see with InDesign 17.1.

   [1] Load multiple PDF pages from a multi-page PDF to the place gun.
   [2] Hover the loaded cursor over a graphic frame to place the first page in that frame
   [3] Click to place the first page.

   Result:
   The first page is placed to the frame

   BUG: The rest of the loaded PDF pages in the place gun are unloaded. The place gun is empty after you placed the first of several pages to a frame.

   WHAT WORKS:
   [1] Load multiple PDF pages from a multi-page PDF to the place gun.
   [2] Draw out new frames with the loaded cursor to place one page after another

   See reports in the InDesign user forum for more details:

   Place multipage PDF
   benr40708230, 27.03.2022
   https://community.adobe.com/t5/indesign-discussions/place-multipage-pdf/td-p/12840679

   Placing multipage PDF in InDesign has stopped working for me.
   peterc95308127, Mar 25, 2022
   https://community.adobe.com/t5/indesign-discussions/placing-multipage-pdf-in-indesign-has-stopped-working-for-me/td-p/12837483

   Regards,
   Uwe Laubender
   ( ACP )

   New bug with InDesign 17.2 that I cannot see with InDesign 17.1.

   [1] Load multiple PDF pages from a multi-page PDF to the place gun.
   [2] Hover the loaded cursor over a graphic frame to place the first page in that frame
   [3] Click to place the first page.

   Result:
   The first page is placed to the frame

   BUG: The rest of the loaded PDF pages in the place gun are unloaded. The place gun is empty after you placed the first of several pages to a frame.

   WHAT WORKS:
   [1] Load multiple PDF pages from a multi-page PDF to… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We've just released InDesign 17.2.1 version which fixes this issue. 

   Please update to this latest version using CCD.

   
   

   --

   InDesign team

3. Rounded corners aren't perfectly rounded

   Why aren't rounded corners perfectly rounded? I created a 100x100px square, rounded the corners to 50px which should give me a perfect circle except it doesn't.

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

4. [ID-4216880]Placed graphic displays and exports outside stroke.

   A placed graphic will show onscreen and in graphic exports like PNG and JPG outside the stroke when the stroke is aligned to the inside of the frame. InDesign 2020 and earlier. To reproduce: place a graphic, add a stroke to the frame, align stroke to inside, export the page to jpg or png. A thin portion of the image is visible outside the stroke. Obviously, this is most noticeable when the stroke is thick and white.

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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue to us.
   We are currently reviewing it.
   InDesign Team

5. Color Settings Not Sticking

   Upon updating to InDesign 2019 (14.0) my color settings are no longer retained.

   As soon as I quit the app and restart the color settings go back to "Emulate Adobe InDesign 2.0 CMS Off"

   I have reinstalled the app.
   I have wiped all settings.
   I have cleared the Adobe Color Cache folder.

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

   Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
   Do let us know in the comments, if you face any problem with the new update.

   List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Regards,
   InDesign Team

6. error encountered reading image

   1. InDesign CC 2019 (14.0)
   2. Import large clipped .psd file (~880 mb) into mechanical
   3. Image placed as requested
   4. Error message received suggesting image is corrupt (note: export of InDesign file as idml and opened in 2018 to import image achieves desired result, suggesting image is not corrupt)

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   Resolved For User  ·  Abhinav Kaushik responded

   Closing the thread based on the comments from the user.
   If you continue to face the issue. please reach out to abkaushi@adobe.com

7. [ID-4216061]Incorrect re-linking of image files with rotation metadata

   This bug occurs in all versions of InDesign.

   InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.

   • The image file is rotated 90 degrees with EXIF orientation.
   • In the transform panel, the vertical and horizontal percentage values are different.

   Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in relinking.

   The background of this trouble is the specification that Photoshop always saves with EXIF orientation set to 1. This is the correct specification. I think it should be fixed on the InDesign side.

   Japanese translation:
   「回転メタデータ付き画像ファイルの再リンクが不正確」

   この不具合はInDesignの全バージョンで発生します。

   InDesignは画像ファイルが配置されると、Exif情報のOrientationを変形パネルに反映します。しかし以下の条件では、再リンクした結果が不正確になってしまいます。

   1. 画像ファイルがOrientationで90度回転されている。
   2. 変形パネルで縦と横のパーセント値が異なっている。

   iPhoneで撮影された画像ファイルは、多くの場合、Exif Orientationの回転を保持します。クライアントがこのようなファイルをinddに配置し、縦と横のパーセント値が異なっていると、再リンクで大きな変化が発生してしまいます。

   このトラブルの背景にあるのは、Photoshopが常にEXIF orientationを1にして保存する仕様です。これは正しい仕様です。私はInDesign側で直されるべきだと考えます。

   This bug occurs in all versions of InDesign.

   InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.

   • The image file is rotated 90 degrees with EXIF orientation.
   • In the transform panel, the vertical and horizontal percentage values are different.

   Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in… more

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   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

   We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —

   Adobe InDesign Team

8. InDesign makes incorrect QR code words and we can't decode QR codes correctly.

   Steps to Reproduce:
   1. Object->Make QR Code...
   2. Input strings "問題は日本語を正常に扱えるかどうか。".
   3. Result QR Code is incorrect.

   Actual Result:
   Sometimes, we got the wrong code in Japanese locale.

   Any Workarounds:
   Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
   This was coded into the InDesign try and get "image1.png".
   Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

   42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
   ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
   68 9b 1 8 0a ce 09 78 c2 17 9c 14 11 81 a7 38 24
   63 02 5e 70 10 06 08 00 ec 11 ec 11 ec 11 ec 11

   The top has been encoded in the beginning have you because of 8-bit byte mode from the head with a "0x4". Then, the character codes are used here is UTF-8. Until "... 正常に扱" it has been encoded successfully. But it can not be decoded completely normal the next "え"(12th character) or later.
   In fact, this string is a mode change in a 35 byte. And, now, the used is "0x8" So KANJI Mode. Subsequent bytes will be the number of characters. "0xa" So 10 characters. And compressed into one character 13bit in this mode. Actual rest of the string is "えるかどうか。" 7 is the letter does not match the number of fundamental places because. The code itself will be inferred from the simple result of decoding.A byte sequence that has been obtained is decoded as SJIS but UTF-8 has over encoded as it is. The character code must perform the encoding by converting to SJIS from KANJI Mode. 7 is why this in a letter 21 bytes because it is each of the three-byte count of and 10 characters to compress the two-byte set to 13bit come out.
   A decoder is handled by SJIS because of KANJI Mode. So characters are garbled.

   KANJI Mode makes incorrect code words in InDesign and why mode change in a 35 byte?
   In case of "問題は日本語を正常に扱えるかどうか。" all characters are non-Ascii code range and all characters in SJIS code range. It must be encoded KANJI Mode if using KANJI Mod.
   However, I think it is better to encode 8bit byte mode with UTF-8 all characters.

   Please reference below:

   81 28 31 32 a0 29 ae 3a 7f da 3a 82 e0 bb 35 96
   85 24 b6 a1 26 0b 48 4a 42 8e 12 40 94 80 08 00
   ec 11

   It is correct code words in KANJI Mode with "問題は日本語を正常に扱えるかどうか。"(image3.png/Made by QR Code Maker Pro in Adobe AddOns)
   And below codes encoded in 8bit byte mode with UTF-8

   43 6e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
   ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
   68 9b 1e 38 18 8e 38 28 be 38 18 be 38 1a 9e 38
   18 6e 38 18 be 38 08 20 ec 11 ec 11 ec 11 ec 11
   ec 11 ec 11 ec 11 ec 11 ec 11 ec 11 ec 11 ec 11

   I recommend discarding KANJI MODE. I think all characters to be encoded 8bit byte mode with UTF-8 characters is the better way.

   To Adobe, Please check ID-4170816.

   Steps to Reproduce:
   1. Object->Make QR Code...
   2. Input strings "問題は日本語を正常に扱えるかどうか。".
   3. Result QR Code is incorrect.

   Actual Result:
   Sometimes, we got the wrong code in Japanese locale.

   Any Workarounds:
   Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
   This was coded into the InDesign try and get "image1.png".
   Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

   42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
   ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
   68 9b 1 8 0a ce 09… more

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

9. InDesign 2025 Won't Lock "Constrain Proportions"

   When creating a frame, rectangle, any object, or selecting any other object, InDesign 2025 will not keep Constrain Proportions locked when the lock icon is clicked on the control bar.

   The user now has to click it while they select each object and want to scale an object by scaling either the width or height.

   I didn't notice this at first, but found out from a Reddit post.

   https://www.reddit.com/r/indesign/comments/1g6gjmc/indesign_2025_constrain_proportions_functionality/

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10. Preserve Image Dimensions when Relinking and "Auto-fit" options do not seem to work.

    I am using Indesign 14.0

    When I relink files, Indesign changes the scale and placement of images automatically, regardless of whether the preserve image dimensions option in the file handling box is checked or unchecked, and whether the "auto-fit" button in the tool menu is checked or uncheked.

    Preferences > File Handling > "Preserve Image Dimensions when Relinking"

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Please describe the issue in more detail.
    What is the state of “Preserve Image Dimensions When Relinking” in Preferences – is it checked or unchecked? What is the state of “Auto-Fit” – is it checked or unchecked?

    —
    Adobe InDesign team

11. Graphics glitches galore on M1 MacBook Air + external 4K monitor

    InDesign 17 on an M1 MacBook Air with Big Sur is barely usable with an external 4K monitor. There are graphic artifacts everywhere, especially near the margins/edge of boxes which makes it hard to know if anything is aligned properly. Everything looks okay on the laptop's built-in display but is distorted on the external.

    Also, when scrolling, the screen updates sporadically and usually does the Windows 95-looking stuck window effect.

    If I turn off the GPU it looks better when working statically but when scrolling it is even worse.

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    15 votes

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in InDesign v. 17.1

    Please update your copy of InDesign to this version to get the fix.

    
    

    --

    Adobe InDesign team

12. Indesign CC 2019 14.0.1 xmp-information for images cannot be copied

    1: Indesign 14.0.1
    2: open any link details for any placed image/XMP-information
    3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
    4: it is not possible to copy text.

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    15 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

13. links labeled as "modified" when actually "OK"

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or changed. This poses a quality control problem. Please advise.

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or… more

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    Closed: Different Product  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while, We have concluded our investigation into the issue and below is our finding.

    This issue is due to the use of a specific version of Extensis Universal Type client: version 6.1.6.
    The issue is reproducible only with Id 2018 as Extensis UTC 6.1.6 is not compatible with Id 2019.

    Please note:
    If you are using Extensis UTC 6.1.6 with InDesign 2018 please use any other version of Extensis UTC which is compatible with Id 2018 to avoid this issue.

    Or you can upgrade to Id 2019 and used compatible version of Extensis UTC.

    Thanks,
    InDesign Team

14. image damaged or incompatible

    "Error encountered while reading JPEG image. Image might be damaged or incompatible. Resave the image with a different setting and try again."
    I have a set of at least 100 JPEGs that work perfectly fine with any other program, but won't load in Indesign

    11 votes

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15. Multi-state objects and animated elements not working on State 1

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1 the image loads and the text animates as planned.

    Why won't the animation show when State-1 first loads? I wanted to attach the InDesign test file to show the issue but it won't allow.

    Thanks,

    Eoin

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1… more

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    9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are looking into this.

    -Aman

16. Inconsistent Text Wrap across two column layout

    Text wrap is applied inconsistently from column to column, i.e. text will offset by uneven amounts in adjacent columns. This happens for all types of Text Wrap except for the Jump Wrap, which does not misalign the top two lines of text!
    The only fix I could manage was to Force All Lines to the Baseline Grid, and redraw the bottom Text Wrap line unevenly for the two columns. The images attached show first the problem and second the fix.
    I believe this started happening with the introduction of CC versions, but I'm not 100% sure of that timing.

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    Under Review  ·  amaarora responded

    Thanks for reporting.
    We will review the bug

    -InDesign Team

17. Inserted Images appear distorted under macOS High Sierra (Version 10.13 (17A365) and Adobe InDesign CC (Version 2017.1)

    In InDesign is a Problem with inserted Images. Sometimes the inserted Pictures appearing distorted when u switch to preview mode.

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    10 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

18. Drawing glitches when placing transparent PNGs in RGB documents on monitors with specific color profiles

    Applicable to Any Version of Mac/InDesign

    When using an EIZO color management monitor with a profile created by ColorNavigator where "Reflect Black Level in Tone Curve" is enabled, placing a transparent PNG into an RGB document causes severe drawing issues, rendering the document almost unusable.

    This issue occurs only when GPU rendering is enabled and does not happen with CPU rendering. Additionally, it does not occur when placing a transparent PNG in a CMYK document.

    Even under the same conditions, this issue does not occur in Photoshop or Illustrator, only in InDesign.

    While creating a profile with "Reflect Black Level in Tone Curve" turned off can avoid this issue, this setting is crucial for accurate proofing in Photoshop, so turning it off is not a viable solution.

    This appears to be a problem with GPU-based rendering in InDesign. I hope this can be fixed.

    特定のカラープロファイルを当てたモニタ上で、RGBドキュメントに透過PNGを貼ると描画が崩れる

    Mac/InDesignのバージョンは問わない

    EIZOカラーマネジメントモニタ上で、ColorNavigatorで「黒レベルを階調特性を反映する」をオンにしたプロファイルを使用しているとき、RGBドキュメント上に透過付きPNGを配置するとドキュメントの描画が操作できないレベルで崩れます。

    これはGPU表示をオンにしていると発生し、CPU表示では起きません。
    またCMYKドキュメントでは、透過PNGを配置しても発生しません。

    同じ条件下でも、PhotoshopやIllustratorでは描画の崩れは発生しません。InDesignのみで発生します。

    「黒レベルを階調特性を反映する」をオフにしたプロファイルを作成すれば発生しませんが、この項目はPhotoshop上での校正表示に影響を与えるため、オフにはできません。

    InDesignのGPUを使った描画に問題があります。修正を希望します。

    Applicable to Any Version of Mac/InDesign

    When using an EIZO color management monitor with a profile created by ColorNavigator where "Reflect Black Level in Tone Curve" is enabled, placing a transparent PNG into an RGB document causes severe drawing issues, rendering the document almost unusable.

    This issue occurs only when GPU rendering is enabled and does not happen with CPU rendering. Additionally, it does not occur when placing a transparent PNG in a CMYK document.

    Even under the same conditions, this issue does not occur in Photoshop or Illustrator, only in InDesign.

    While creating a profile with "Reflect Black Level… more

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    9 votes

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19. Links panel misreporting ICC profiles

    I would like the ICC column in the Links panel to actually show the ICC profile of the linked images. Right now it's misreporting image ICC profiles as "Document CMYK" when they are not, in fact, in that color space.

    I have an InDesign document that's using a CMYK profile of "U.S. Web Coated (SWOP) v2". It incorporates two copies of the same image, each with different CMYK profiles, "GRACoL 4c BW" and "CGATS21_CRPC1", respectively.

    Nevertheless, the ICC Profile column in the links tab reports that both of these images have the "Document CMYK" profile. As far as I can tell that's straight-up wrong.

    My document has hundreds of embedded images in it; I'd like to use this links tab to find the ones that have the wrong ICC profile, but as far as I can tell it's broken. Am I misunderstanding what this is supposed to be telling me?

    I would like the ICC column in the Links panel to actually show the ICC profile of the linked images. Right now it's misreporting image ICC profiles as "Document CMYK" when they are not, in fact, in that color space.

    I have an InDesign document that's using a CMYK profile of "U.S. Web Coated (SWOP) v2". It incorporates two copies of the same image, each with different CMYK profiles, "GRACoL 4c BW" and "CGATS21_CRPC1", respectively.

    Nevertheless, the ICC Profile column in the links tab reports that both of these images have the "Document CMYK" profile. As far as I can… more

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20. Links within linked Indesign files appear pixellated even if the links are updated.

    Linked images within linked Indesign files appear pixelated, even if the links are updated. It's temporarily fixed by relinking the file – but it goes back to appearing pixelated when the file is reopened. This has only happened recently and has never been a problem in the past.

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