Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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Bug details

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  1. Problem with changing the cursor to text

    Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.

    149 votes
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      142 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

      Hello All,

      Thank you for your patience all this while.
      This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
      If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

      Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
      Do let us know in the comments, if you face any problem with the new update.

      List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

      Regards,
      InDesign Team

    • In InDesign CC 2019 slow Reaction Time and lag on clicking from one object to another.

      Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

      Is this an issue of my computer talking to Adobe servers?

      Nothing to screen shot, there is no message.

      59 votes
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        72 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

        Hello All,

        Thank you for your patience all this while.
        This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
        If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

        Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
        Do let us know in the comments, if you face any problem with the new update.

        List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

        Regards,
        InDesign Team

      • InDesign CC2019 - blank control panel

        Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

        69 votes
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          56 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

          Hello All,

          Thank you for your patience all this while.
          This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
          If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

          Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
          Do let us know in the comments, if you face any problem with the new update.

          List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

          Regards,
          InDesign Team

        • 64 votes
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            54 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

            Hello All,

            Thank you for your patience all this while.
            This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
            If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

            Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
            Do let us know in the comments, if you face any problem with the new update.

            List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

            Regards,
            InDesign Team

          • InDesign 2019 Fails to open properly and freezes.

            I recently updated to InDesign 2019 and had no problem using it last week.
            Today it is not opening properly, taking around 10 minutes to open a file, then freezes the second I try to do anything in a text box.

            It has occurred with every file I've tried, multiple times.
            I have also tried ending all InDesign processes and restarting my computer.

            Not sure if anyone else has come across this issue?

            InDesign CC 2019: v 14.0
            Windows 10: v 1803

            27 votes
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              26 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

              Hello All,

              Thank you for your patience all this while.
              This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
              If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

              Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
              Do let us know in the comments, if you face any problem with the new update.

              List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

              Regards,
              InDesign Team

            • Type Tool Deselects Itself

              InDesign 14.0

              When selecting the Type Tool by using the keyboard shortcut (T), it briefly activates, then deactivates itself and the previous tool selected is made active again. I am unable to use the type tool in the brief period of time it is made active. I can select it successfully by clicking on the icon on the sidebar.

              29 votes
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                24 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
              • PDF Export

                InDesign CC2019 / PDF Export Print (Druck)
                It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

                23 votes
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                  25 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

                  An update (14.0.1) is now available for InDesign CC 2019. The update contains the fix for this issue.

                  Please install this update via the Creative Cloud application.

                  Adobe InDesign team

                • InDesign 14.0. freezes after opening

                  After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
                  I am working with Desktop PC and Win10

                  25 votes
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                    23 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello All,

                    Thank you for your patience all this while.
                    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                    Do let us know in the comments, if you face any problem with the new update.

                    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                    Regards,
                    InDesign Team

                  • BUG Keypress doesn´t respond

                    With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...

                    96 votes
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                      94 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello All,

                      Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
                      Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

                      If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

                      Let us know your feedback in the comment section.

                      Thanks,
                      Abhinav Kaushik
                      InDesign Team

                    • Color Settings Not Sticking

                      Upon updating to InDesign 2019 (14.0) my color settings are no longer retained.

                      As soon as I quit the app and restart the color settings go back to "Emulate Adobe InDesign 2.0 CMS Off"

                      I have reinstalled the app.
                      I have wiped all settings.
                      I have cleared the Adobe Color Cache folder.

                      15 votes
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                        14 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello All,

                        Thank you for your patience all this while.
                        This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                        If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                        Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                        Do let us know in the comments, if you face any problem with the new update.

                        List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                        Regards,
                        InDesign Team

                      • Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

                        InDesign 14.0 on Windows 10 x64

                        I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

                        Expected result:
                        The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

                        Actual result:
                        In InDesign 14.0, clicking a document-installed…

                        12 votes
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                          5 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello All,

                          Thank you for your patience all this while.
                          This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                          If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                          Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                          Do let us know in the comments, if you face any problem with the new update.

                          List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                          Regards,
                          InDesign Team

                        • Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

                          In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

                          298 votes
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                            240 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                          • Crashes when Placing Docs from Microsoft Word

                            Since updating to CC2019 I am having constant crashes when placing from Microsoft Word.
                            The same documents were not an issue last week when using CC2018, both the same InDesign doc and word doc worked perfectly together.
                            Any suggestions as to how I can fix this critical issue - I'm on a business critical deadline, failing to meet it quite literally means the closure of our business.

                            5 votes
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                              5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello All,

                              Thank you for your patience all this while.
                              This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                              If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                              Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                              Do let us know in the comments, if you face any problem with the new update.

                              List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                              Regards,
                              InDesign Team

                            • Drop Cap/Nested Style Broken in InDesign CC 2019

                              Since upgrading to InDesign CC 2019, when I edit a paragraph that has a nested style applied to the first line, the entire paragraph takes on the nested style. The paragraph behaves normally until I edit it. Unfortunately, but unsurprisingly, the behavior is inconsistent. If I copy and paste the text into a new text box, the behavior does not occur, but if I link the existing text to that new box, it continues to happen.

                              3 votes
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                                6 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello All,

                                Thank you for your patience all this while.
                                This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
                                If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

                                Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
                                Do let us know in the comments, if you face any problem with the new update.

                                List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

                                Regards,
                                InDesign Team

                              • CC 2019 Repeated Crashing when switching to the text tool from the move tool

                                Experiencing repeated crashes when selecting the Text tool. Does not happen every time, but has happened at least 5 times in the last 10 minutes. Windows 10, newest version of CC2019.

                                3 votes
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                                  3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello All,

                                  We have fixed a number of crashes with InDesign’s latest Nov’18 update.
                                  Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

                                  List of crashes and other issues that have been fixed with the update can be found at the below provided link:
                                  https://helpx.adobe.com/indesign/kb/fixed-issues.html

                                  If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

                                  Regards,
                                  InDesign Team

                                • Using eyedropper to copy text attributes crashes InDesign CC 2018

                                  Using the eyedropper tool to copy text attributes crashes InDesign every time.

                                  87 votes
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                                    43 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                                    Fix of the issue is now available in InDesign’s latest November’17 update.
                                    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

                                    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

                                    Thanks,
                                    InDesign Team

                                  • Changing font in Character Panel frequently causes a crash in Indesign CC 2018

                                    Since 2018 version, changing a font in the character panel frequently crashes the application, but not 100% of the time. Font worked fine in older version and sometimes works fine in 2018, but the same issue has happened a good few times in the last week or so.

                                    22 votes
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                                      62 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello All,

                                      Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
                                      Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

                                      If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

                                      Let us know your feedback in the comment section.

                                      Thanks,
                                      Abhinav Kaushik
                                      InDesign Team

                                    • Placed ICML files do not appear in the Assignments panel

                                      Placed InCopy ICML files should appear in the Assignments panel. They do not. This is under InDesign CC2018.1.

                                      The only step needed to reproduce this is to create an InCopy file. Save it and then place in InDesign.

                                      10 votes
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                                        10 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello All,

                                        Thank you for your support. The issue is now fixed in the latest update of InDesign.
                                        Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

                                        If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

                                        Let us know your feedback in the comment section.

                                        Thanks,
                                        Abhinav Kaushik
                                        InDesign Team

                                      • InDesign palettes/panels do not expand or open when Application frame is Off

                                        These small panels that you can attach to the large panels would not expand now after the update to 13.0.1
                                        I had problems with it already 2 updates back.

                                        19 votes
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                                          29 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello All,

                                          Thank you for your support. The issue is now fixed in the latest update of InDesign.
                                          Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

                                          If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

                                          Let us know your feedback in the comment section.

                                          Thanks,
                                          Abhinav Kaushik
                                          InDesign Team

                                        • ID 13.1 – no longer accepts mp4 media format?

                                          InDesign 13.1

                                          EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

                                          Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

                                          Updates to CC appear to have happened overnight, and I didn't have any issues last week.

                                          1 vote
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                                            2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
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