Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Restore video from URL media option

    For some unexplained reason the Video from URL option has been removed from InDesign 2020. This needs to be restored ASAP as there are people using this feature.

    Moveover, it needs a minor improvement to allow HTTPS links (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37474690-place-a-video-from-a-url-with-https).

    It was a big mistake to not query the community before removing this and it should be a simple thing to restore.

    259 votes
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    100 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fehlercode 4/Errorcode 4 for not damaged documents


    1. Adobe Indesin CC 13.01
      After the last Update of Indesign time by time suddenly Indesign report a damaged file if you try to open any InDesign-Document.

    Everytime after restarting the Mac everything is good and I'm fortunally able to open all o these documents.

    Sometimes restarting Indesign helps, but not always.

    The last 3 days it happens much to often und it nervs.

    52 votes
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    61 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve been able to identify one scenario in which the cache folder is not accessible while InDesign is launched, resulting in the issue. The issue seems to be specific to MAC OS.

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still encounter the issue again, try to access the location “/Users//Library/Caches/Adobe InDesign/Version/14.0/en_US/InDesign Recovery/*” and create a file in the directory.

    Workaround – Quit & relaunch the application, Cache folder gets created and the problem is resolved.

    -InDesign Team

  3. Add the Ability to turn off hover scrolling

    Hover Scrolling lets you interact with the dropdown menus without ever having to click on them. Sounds cool, right?

    Normally, this is not a problem, because you can easily see what has been changed because you've got an object selected. But when working with conditional text, the conditional text indicator visibility is a GLOBAL setting, and thus, hover scrolling over it can change your document, even with nothing selected. And if you're not on a page with conditional text. you'd never even know that your document got changed, until you send it to print!

    This has been plaguing me for…

    39 votes
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    25 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  4. Serious problem of "^" for GREP search

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character…

    26 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  5. Indesign performance issue : Slow work of Indesign when editing text with large footnotes

    I'd like to report a bug. Please follow the scenario below:


    1. In a single column with lots of text in it, make two columns for a fragment of text


    2. In text within the two-column setup, make a footnote. Add several lines of text to the footnote


    3. Turn on the "Span Footnotes Across Columns" feature so that footnote ends up in the same group with the footnotes at the bottom of the page rather than below the two-column fragment


    4. Expected behaviour: normal editing can be performed after these manipulations


    5. Observed behaviour: any text editing after turning on the "Span Footnotes Across…

    26 votes
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    16 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  6. Screen flickering - Screen turns black when moving objects.

    When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

    I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

    Build 12.1.0.56
    OS X El Capitan 10.11.6
    iMac (Retina 4K, 21.5", 2015)
    3,3 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    Intel Iris Pro Graphics 6200 1536 MB

    2nd Monior is a DELL U2414H, 23,5" at 1800p

    This is happening on quite a lot of machines in…

    26 votes
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    27 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Indesign performance issue : CC 2019 uses all the system memory on Mojave

    So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

    This is what happens:
    1. Open InDesign
    2. Doesn't matter if im working or it's just open
    3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

    System:
    iMac Pro (macOS Mojave 10.14)
    3 GHz Intel Xeon W (10 cores)
    64 GB RAM
    Radeon Pro Vega 64

    It's a new iMac with…

    23 votes
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    22 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Thumb nail of indesign saved files not appearing after 2019 to 2020 update

    Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?

    note -
    -Files still open as normal.
    -Even if I save them in 2020 formate still no icons
    -Other adobe programs since update show Icons.

    22 votes
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    10 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. CC 2020 + Catalina makes computer really slow

    On a brand new iMac (Catalina), opening CC 2020 apps makes everything lag. When Adobe apps are not open, computer performance is fine. According to the Adobe Support Community, this issue seems pretty widespread and Adobe's suggested fixes do not help.

    21 votes
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    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Placed graphic displays and exports outside stroke.

    A placed graphic will show onscreen and in graphic exports like PNG and JPG outside the stroke when the stroke is aligned to the inside of the frame. InDesign 2020 and earlier. To reproduce: place a graphic, add a stroke to the frame, align stroke to inside, export the page to jpg or png. A thin portion of the image is visible outside the stroke. Obviously, this is most noticeable when the stroke is thick and white.

    18 votes
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  11. No keyboard focus on launch

    InDesign 14.0.1.209, macOS Mojave 10.14.2

    When launched and the following conditions hold, InDesign does not seem to have keyboard focus (i.e.., no keyboard shortcuts work):


    1. Show ‘Start’ Workspace When No Documents Are Open is unticked.

    2. The Control bar is open in the default workspace.

    3. The CC Libraries panel is either not in the default workspace or collapsed.

    Note that conditions 2 and 3 are met by several of the standard workspace, for example both Advanced and Typography (but not Book, Essentials or Essentials Classic).

    If you choose a menu item or click in an input field, the app gains keyboard…

    18 votes
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    22 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  12. Shortcuts and keyboard keys stop working.

    CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow…

    18 votes
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    47 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Color theme tool pop-up window unable to be closed

    I'm running Adobe Indesign 14.0.1
    To recreate, select the color theme tool and click anywhere on a placed image, a small horizontal color theme menu pops up with five swatches and a few other buttons to the right of the swatches, and then never goes away. Ever. There is no option to hide or close the window and while I appreciate having a palette to pick from on my screen, I went with my own palette for this project and the color theme tool was unnecessary.

    There needs to be some way to hide or close this small window that…

    16 votes
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    8 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make bulleted lists act correctly when it's moved by text wrap

    The bullets on the image attached have a left indent of 3 mm and a first line left indent -3 mm, but have incorrect layout, because the adjacent text box has text wrap applied, which displaces the text with bullets.

    16 votes
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    12 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  15. png transparent background showing black

    Importing this icon and the transparent background is showing as black in current inDesign CC. Didn't have issues with similar icons from same site.

    16 votes
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    21 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  16. IDML: missing Font Style property in Character Style after export

    Version: InDesign CC 2020 15.0.1

    How to reproduce the bug:
    1. Create a Character Style with "Bold" Font Style and apply it to a word/character range
    2. Save in INDD file format
    3. Export the IDML
    4. Open the IDML and you will notice that the bold property for the Character Style was lost

    Expected result: the Character Style should be the same as in the original INDD file

    Actual result: the "bold" property was lost during the export process. The INDD file is fine.

    I verified that InDesign CC 2019 14.0.3 is not affected by this bug.

    15 votes
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    1 comment  ·  Idml Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues

    See also attached video

    Open Document "02VKLeerzeilenTEMPEnde.indd"
    Open Data-Merge Panel
    Generate a merged document with click on the button
    Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Put the documents side by side
    Activate "Show Style override" in the paragraph panel
    Jump to page 2
    On the left…

    15 votes
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    12 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Live Preflight reporting a false error with OpenType Type 1 fonts

    InDesign's Live Preflight will wrongly flag an OpenType Type 1 (PostScript flavored) font as invalid when the font appears in a linked graphic.

    To recreate:
    1. Create an InDesign Preflight Profile
    2. Set it to flag Type 1 fonts as Font Type Not allowed.
    3. Create a new InDesign document.
    4. Add text using an OpenType Type 1 font.
    5. Turn on the preflight.
    The preflight will not signal an error. This is expected and correct.
    6. Now export a PDF of the document created.
    7. Create a new InDesign document.
    8. Place the PDF as a linked graphic into…

    14 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. Id CC 2020 pdf export failure

    I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
    Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
    The same file is exported from CC2019 without any problems.
    Windows 10 with all updates.

    14 votes
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    11 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  20. CC2020: Alternate text for hyperlinks

    In CC2020 a new function for writing alternate text for links was introduced.
    Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
    A correct output would lead to a content entry.

    Note: Alt text for links is under discussion, as such alt text is not present…

    14 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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