As of March 18, 2023, the review feature does not work. My clients can go to the review page and see the document, but are unable to see the review tools, and are therefore unable to use the service. This seems to be browser related. I can see the tools in Safari and Firefox for Mac, but not Microsoft Edge. I'm using InDesign 18.2.1.
Microsoft Edge for Windows 10 doesn't work, nor does Firefox for Windows 10.

This isn't fixed. I'm on 17.4 (Big Sur) and I just opened a doc in InDesign with lots of comments, and nothing is showing on my InD doc. when I click on a comment, it will jump to the page, but there is nothing there to indicate what the comment is associated with.

Pins not showing up after upgrade. Really made me look like a fool showing new client how this works and oops. It doesn't work anymore. Sorry about that.

Hello. I can't see the reviews. In the Indesign window it is completely black, and not even the review tools are visible on the web page.
In the afternoon I worked without problems, but now everything disappeared.
Is it an issue of the Adobe servers? Do you have an estimate when it will be resolved?
MacOs Big Sur. - InDesign 17.0.1

Need a link?

This is still happening with version 17.0.1. Any suggestions on how to fix?

Add "&featureset=cc" to the end of your share link and you should see the tools return. Using v16.2.1

Any news on this, Ravi?

Still not fixed.

Have disappeared again for me as well. There were there in the first iteration, but as I updated link, they disappeared.
Mac Big Sur, 16.3.2
Not working in Safari, works in Chrome

I am still having the same issue as well. No text tools or highlighting. I am on the latest version of Indesign: 16.3.2 Please resolve this! It is an important feature that looked as if worked once before and now is leaving many in the lurch.

Tried using this today as it would be useful for a new project. I'm using ID 16.3.2, as are my colleagues. When they share a document for review I can only see the Pin and Draw a shape tools in my browser. My colleagues can sometimes see all the tools but not always. So, Ravi Kiran, despite your happy smiling face, it's still not working for actual users.
Edit. It seems to work if I use Firefox or Opera instead of Safari but I don't want to change and I certainly don't want my clients to change.

I have the latest version of Indesign and I still can't get all of the text tools when I send for review. My other reviewers can, but I can't. I really need this to work. It would make my job so much more efficient and would have to use less programs.

STILL NOT FIXED... V16.2.1

Still not fixed for me. I'm using a Mac with the version 16.2.1

This is a horrible issue/bug Adobe needs to fix it IMMEDIATELY. With so many teams working remotely, this feature is imperative. My manager and I have lost time on both ends trying to figure out annotations that I can see in the review panel but they are invisible/do not highlight within the actual document to show where those actual edits go.

It is not working. I have shared a document for review and the only tools I get online are: place a pin and draw a shape. The customers can't highlight text and make revisions so when they appear on indesign's comments to just press "replace" as the video says. Windows PC, Indesign version: 16.2.1 x 64, Browser Firefox version 88.0.1 (64 bit)
Also, pins on indesign do not show

Stop saying it’s fixed and works when clearly it’s not. This feature hasn’t worked properly, ever. I lost an entire day on a magazine deadline because of this.

In a time where we are all collaborating from home, this should be the #1 feature Adobe should be focussed on.

I tried for hours.. than I switched to Firefox and .. tadaa.. it works. Al the tools are available.

Same here, Texttools are missing. I have the latest version of Indesign and also tried to logout and sign in again. Funny is also that when I send the link to a friend there the Texttool is still there... But I so can't do the corrections in Indesign because I can't see the changes what are made with that tool.

I just updated to the latest version this morning and now this no longer works. I then tried seeing it in the "Go to review" link and it tells me that I'm not online.