Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. serial number changed on cc2019

    User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
    this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
    the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.
    suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

    22 votes
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      7 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
    • Incopy 2019 cannot open icap file created by ID 2019

      .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

      12 votes
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        9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
      • 2019 workspace not sticking

        upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

        16 votes
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          5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
        • Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

          In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

          298 votes
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            240 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
          • arabic harakats moving

            Hi!

            There is interesting bug with arabic letters. When we have aleef-lyam-aleef with harakats + footnote references with more than one symbol (from 1 to 9, no problem, 10+ or (1), problems starts) on the line, harakats swap together. Have tried with multiple fonts, most of them (adobe font too) got this error.

            Tested this in 2014 and 2018 ME versions of Indesign.

            Hope you can easily fix it, cause it's a real problem for book publishing.
            Thank you!

            4 votes
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              1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
            • Footnotes flows on the following page even if there is still space on the page where is the reference number

              Indesign CC 14.0.1
              MAC OS High Sierra 10.13.6

              unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
              for this bug, the result of many jobs is very bad

              3 votes
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                3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

                Since you are using a Single-Column Text Frame, please see if unchecking the option “Span Footnotes Across Columns” in the Layout tab of Footnote Options dialog helps you overcome this issue.

                Adobe InDesign team

              • Critical : can't sync fonts from Adobe

                Critical : can't sync fonts from Adobe :

                Hello, just like this guy below :

                Help! Unable to activate fonts InDesign 2019

                I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

                Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

                tried everything,

                Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

                FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

                The error message is : "unable to sync one…

                3 votes
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                  5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

                  We’ve seen this issue happen when you have the same Font already installed on your machine.

                  So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

                  Hopefully, the problem should get resolved.

                  Adobe InDesign team

                • Indesign CC2019 (oct) - "Do you want to save changes to "-/*TempScratchDocument*/-" on close

                  Indesign 14.0.1 x64, german, Windows8 as "Admin"

                  On closing Indesign with its "×" button, a dialog popped up asking:

                  Do i wanna save changes to "-/*TempScratchDocument*/-", Yes | No | Cancel.

                  This is the first time i have this error. I can not recreate it. Prior to the error i did: made some changes to an open documents spellchecking and hyphenisation settings. I also edited a paragraph format in the doc to use Duden instead of Proximity as Spellchecking/Hyphenisation. I let it re-calculate the flow of the document and saved the document. I closed the doc ument and made changes…

                  1 vote
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                    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                  • Anchored Textframes with Auto adjusting height within a Textfreame

                    1. CC 2018 – 13.1 (Can't update to CC 2019 right now because of Plugins)
                    2.
                    - Create a big "master" Text frame
                    - Create 2 more text frames that auto adjust in height and fill them with lorem ipsum or any text.
                    - Paste those two text frames into the first created "master" Text frame
                    - Change the Text in the first Text frame (Add some empty lines or remove text) and see InDesign fail to update.
                    3. Expected result: Should be pretty obvious... InDesign should not fail to update the current view.
                    4. Actual Result: All Textframes are misaligned…

                    3 votes
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                      2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                    • Can't open .idap files

                      We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

                      Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
                      The plugin listed in that forum thread does not fix the problem either.

                      The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

                      2 votes
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                        1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                      • GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

                        Product: Adobe InDesign CC 2019 (14.01)

                        Steps to reproduce:
                        - Create a document with the text "abcde"
                        - (Case 1) Do a GREP search for "(?<=bc+)d"
                        - (Case 1) Do a GREP search for "(?<=bc*)d"

                        Expected result: highlight the "d"

                        Actual result: Cannot find match.

                        Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

                        Note also that this applied to GREP Styles in a paragraph style.

                        2 votes
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                          3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                        • Adobe Fonts wont load

                          Hello,

                          While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

                          Attached please find a screen grab of the issue.

                          I'd love an assist if possible.

                          2 votes
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                            1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                          • Cannot replace fonts and now cannot change fonts

                            Please help with this issue. I am trying to edit an InDesign file designed by someone else so I can create a new version for this year. I am replacing the missing fonts and had replaced most of them in "Find Fonts" but that stopped working for certain fonts. Then I tried to select text manually and change the font using the Character Palette, which worked fine, until it didn't. Now I cannot change the missing fonts and they are still missing! I am using CC 2019.

                            Could Adobe Fonts be interfering?

                            2 votes
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                              1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                            • InDesign CC2019: Mouse cursor is quickly flashing whenever moving placed objects

                              The mouse cursor is quickly flashing and lagging whenever moving placed objects and it makes it really hard to click/drag/edit the image

                              5 votes
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                                0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                              • eyedropper not working correctly

                                That's version 14.0.1.209

                                When I create a NEW document — there is no problem, the eyedropper working correctly.
                                BUT...
                                When I work in a document that was previously in an earlier version (for example, CC 2018), then this problem is present.

                                If I CREATE a new text box in a document that has been re-saved from an earlier version (IC 2018), then the eyedropper will not work correctly.

                                If I CREATE a new text box in a NEW document (CCP 2019), and then transfer it to an old document, then the eyedropper in the new box will not work.

                                If…

                                1 vote
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                                  2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                • CC19 14.0.1 ISSUES

                                  Running Indesign CC2019 14.0.1 on a MACBOOK PRO running Mojave - currently having a number of unexpected outcomes - spacebar unable to use to navigate page - SHIFT unable to proportion constrain and ALT unable to drag copy items.

                                  2 votes
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                                    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Moving Objects with arrow keys is buggy

                                    If I try to move and object with the arrow keys, ist does not take effect for several times and then the content of the object suddenly jumps. Same with line height adjustments: nothing happens / value ist not applied. Then ist suddenly jumps in the Layout.
                                    Impossible to work with the program.

                                    1 vote
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                                      1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                    • InDesign Fonts folder no longer respects symlinks (2019, Mac)

                                      The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

                                      I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

                                      In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside…

                                      1 vote
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                                        4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Gradient Angle Resets to Default when Changing Color in Gradient Swatch

                                        I have an object selected that has a gradient swatch applied to it, and the gradient goes from top to bottom. I then go to the color menu and double-click the gradient swatch. Now when I click on one of the two color squares in the gradient swatch the angle of the gradient on the selected object will revert back to its default angle (left to right). This only happens to objects that I have selected. Both on my macbook and windows pc. InDesign version 14.0.1

                                        2 votes
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                                          0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Can't drag objects

                                          I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

                                          39 votes
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                                            98 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello All,

                                            We would need more details from you all to help with our investigation into the issue. Please provide the information as mentioned below.

                                            1. OS Version?
                                            2. Are you able to resize the object which you are not able to drag?
                                            3. Is your Application Frame On or Off?
                                            4. Does is issue happen with a specific kind of Object, let’s say Text, Rectangle, graphic frame.

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