Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. A5 paper size wrong

    The paper size for A5 in the presets is technically wrong as it should be 148.5mm wide and not 148mm. You can't change the built-in presets but it would be really helpful to do so as our onward print workflow relies on 148.5mm wide files and it's really annoying to have to change it after it's all been designed if you forget to change the page size at the beginning.

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      2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
    • Page Margin Issues

      When creating a new document using a preset with a margin, the margin is ignored when the document is made.

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        1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

        We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

        If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

        Reproducible Steps –
        • What were you doing when the issue was observed in InDesign?
        • Error snapshot or video recording of the issue.

        Adobe InDesign team

      • bug

        Socorro!
        Isso começou a acontecer recentemente.
        Podem corrigir?

        1 vote
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          1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

          We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

          If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

          Reproducible Steps –
          • What were you doing when the issue was observed in InDesign?
          • Error snapshot or video recording of the issue.
          • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
          • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

          Adobe InDesign team

        • Indesign 2019 placing my pictures reversed/ inverted; had to use an older version

          Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.

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            0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
          • Page palette

            My page palette shows both the master-pages and the document pages outside the palette margins in vertical view. I can sort of work around it when selecting horizontal view but it is messy and still cuts of some of the pages on the outside.
            Restoring the preferences when opening Indesign fixes this bug but it's annoying. Is there a permanent solution for this?

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              0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
            • Master page bug

              When I try to adjust a master page in Indesign cc2019 (14.0.1) it makes a real mess. It used to be that if I had, for instance, a master page with a 6p margin on all sides and including threaded text boxes across the spread, if I changed the outer margin to 7p instead, the text box would automatically fit the new space. Now, the text box box turned into a very tiny box in the inner margin that has no relation to the margins I have set. In addition, other boxes on the page which are not part of…

              1 vote
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                0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
              • existing file size won't change > InDesign CC 2019

                Today I noticed that if I use an existing file > save as new file name > then change document set up (size) the document says it's the correct size but it is not!

                After creating a PDF, I checked the file data and the size was not correct! Did this 7-8 times to make sure it wasn't a user error. Being that I do 100's of print ads a month, this is a HUGE issue.

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                  1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                  We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                  If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                  Reproducible Steps –
                  • Error snapshot or video recording of the issue.
                  • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                  Adobe InDesign team

                • Copying a page: Wrong position

                  When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
                  1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
                  2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
                  3. Instead of landing on position 2, the copied page appears on position 3.

                  This issue has…

                  1 vote
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                    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
                  • Interactive function does not export

                    Hi, the goto page interactive function does not export, it allows you to set it up but then go to export and it tells you its not going to export that function??? how can I get this to work tried everything I know.

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                      2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                      We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                      If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                      Reproducible Steps –
                      • Error snapshot or video recording of the issue.
                      • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                      Adobe InDesign team

                    • Document size change/Master page elements appearing on pages where no master page is applied

                      When changing the page size in Document Setup and ensuring that adjust layout is not selected, master page elements are showing up on pages where master pages are not applied.

                      Version: INDD CC 2019

                      Steps to Reproduce: (this does not happen in all cases) In this instance, I changed the document page size in document set up and ensured "Adjust layout" was not selected.

                      Expected Result: The document page size would change throughout, keeping the same layout as/properties as before.

                      Actual Result: Master page elements were applied to pages that did not have the master page applied (i.e. header on…

                      2 votes
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                        1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                        We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                        If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                        Reproducible Steps –
                        • Error snapshot or video recording of the issue.
                        • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                        Adobe InDesign team

                      • blocks are moved to another layer

                        When grouped blocks are moved to another layer and then ungrouped, they return to their original layer

                        1 vote
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                          1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                          This is a Feature of InDesign and not a bug.

                          If you want to stop this from happening, go to the Layers panel flyout menu and uncheck the option called “Ungroup Remembers Layers”. When this option is unchecked, the ungrouped items remain on the same layer as they were (when grouped) and will not return to their original layer.

                          Hope this helps.

                          Adobe InDesign team

                        • Upon opening app 'Pages panel' does not launch

                          InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

                          2 votes
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                            1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                            We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                            If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                            Reproducible Steps –
                            • What were you doing when the issue was observed in InDesign?
                            • Error snapshot or video recording of the issue.
                            • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
                            • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
                            o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
                            o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

                            Adobe InDesign team

                          • new document dialogue wont accept size

                            INdesign 14.0.1
                            File > New Document
                            In the new document dialogue box:

                            I want to create a custom document 190mm wide and 25 mm high.
                            I enter the 190mm in Width box
                            I enter 25mm in Height Box
                            I move out of the Height box and figure I have entered changes to 211.667 mm.

                            this happens no matter if I use the print or web dialogue window.

                            This makes it impossible for me to start a new document in the size I want

                            ... so that's not a total pain in the **** is it?

                            1 vote
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                              0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
                            • Turning facing pages back on makes first Master page a spread

                              This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
                              2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

                              1 vote
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                                0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                Thanks for reporting this issue. We’re reviewing this.

                                As a workaround, you can use the ‘Document Setup’ dialog (use Ctrl-Alt-P) to check ON the ‘Facing Pages’ option.

                                Adobe InDesign team

                              • ID 13.1 – no longer accepts mp4 media format?

                                InDesign 13.1

                                EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

                                Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

                                Updates to CC appear to have happened overnight, and I didn't have any issues last week.

                                1 vote
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                                  2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
                                • page number in page manu not shown

                                  Hallo. Leider werden die letzten Seitenzahlen im Seitenmenü abgeschnitten.

                                  1 vote
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                                    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                    Reproducible Steps –
                                    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
                                    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

                                    Adobe InDesign team

                                  • A2

                                    When choosing the A2 format in a new document you get the following tallllll document

                                    1 vote
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                                      1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                      Please send the following information to santalwa@adobe.com.

                                      • Go to “Preferences”(Edit menu→Preferences→General)
                                      • Select the checkbox "Use Legacy “New Document” Dialog"
                                      • Open “New Document” Dialog using File → New → Document or Ctrl/Cmd+N
                                      • Provide the snapshot of “Page Size” drop down list in expanded form.

                                      Adobe InDesign team

                                    • spreadsheet

                                      InDesign CS4 - CC2018
                                      j'ai créé un tableau sous indesign sur le plan de montage et dès que je le glisse sur la page les spécifications de cellules n'agissent plus. (cf capture ecran) certain textes sautent. avez-vous deja rencontré ce probleme?
                                      et trouvé une solution ?

                                      InDesign CS4 - CC2018
                                      I created a table under indesign on the timeline and as I drag it on the page the cell specifications no longer work. (see screenshot) some texts jump. have you ever encountered this problem?
                                      and found a solution?

                                      1 vote
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                                        2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                        We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                        If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                        Reproducible Steps –
                                        • Error snapshot or video recording of the issue.
                                        • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                                        Adobe InDesign team

                                      • 13.1

                                        Sometimes when I open a document that I've worked on, some frames (text or/and pictures) have moved 5 mm horizontally. Its random, not all pages but some. This is a great concern since we are doing 164 pages magazines for a client and we have to manually look through every page every time we open the magazine.

                                        1 vote
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                                          1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                          We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                          If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                          Reproducible Steps –
                                          • What were you doing when the issue was observed in InDesign?
                                          • Error snapshot or video recording of the issue.
                                          • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
                                          • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

                                          Adobe InDesign team

                                        • change of page dimensions won't resize alternate layout

                                          changed page dimensions but indesign won't resize alternate layout
                                          changed to 5.5" from 5" and it won't re-size the alternate vertical layout.

                                          1 vote
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                                            1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                            We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                            If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                            Reproducible Steps –
                                            • Error snapshot or video recording of the issue.
                                            • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                                            Adobe InDesign team

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