Bug details

58 votes
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

David Barreto shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

76 comments

Comments are closed
  • Ralf Heffels commented  ·   ·  Flag as inappropriate

    came accross this thread while trying to fix the *missing scrollbar / not scroll to the end of the list* in the swatchpanel.

    I have MacOS Mojave, Indesign 11.4.1.102

    For me the fix was deleting this single file:
    ~/Library/Caches/Adobe InDesign/<Version #>/<Language>/InDesign SavedData

    Thank you @ivoaktiv

  • Christine Holzmann commented  ·   ·  Flag as inappropriate

    I am still having the same issue....still in InDesign 13.1 :( Scrollbar keeps disappearing on Swatches panel. Trashing prefs fixes temporarily...but I have to keep trashing them! Problem resurfaced only an hour after trashing prefs today :(

  • Christine Holzmann commented  ·   ·  Flag as inappropriate

    I am having the same issue with several panels.... Swatches Panel, Links panel and more :( Trashing prefs fixes it temporarily.

  • Padmini Mirchandani commented  ·   ·  Flag as inappropriate

    Hi Abhinav - I have the 13.1 update. But I still have the problem.
    The full Pages panel does not show, esp the last 2 pages. Scroll bar doesn't show till I click on it.
    Please help!

  • Felix von Pless commented  ·   ·  Flag as inappropriate

    1. InDesign CC 13.0 (latest)
    2. Narrow/resize the pages panel
    3. The text at the bottom minimizes (…) and options are still clickable
    4. The text at the bottom overlaps with the options, they can't be clicked anymore
    5. Screenshot attached

  • ivoaktiv commented  ·   ·  Flag as inappropriate

    For Mac users deleting this file was the solution for me:

    Macintosh HD/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/<Language>/InDesign SavedData (only this file "InDesign SavedData" has to be deleted).

  • Cherelyn commented  ·   ·  Flag as inappropriate

    I'm having this same issue. I thought the latest Indesign release would've fixed it but it's exactly the same in the new CC.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Thanks Amaarora and I appreciate your response. That appears to have fixed the bug.

    Martin

  • Tara Trigg commented  ·   ·  Flag as inappropriate

    Are you running multiple monitors? I experienced the exact same issue.
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33300217-tool-windows-not-displaying-correctly-on-ms-surfac

    If yes, then this will fix it:

    Hi,

    Please use the below provided link to KbDoc to install the fix of the problem.
    Let us know if the issue is resolved for you.
    https://helpx.adobe.com/indesign/kb/scroll-bar-missing-pages-panel.html

    -Aman

  • Anonymous commented  ·   ·  Flag as inappropriate

    Having updated to InDesign CC 2018 (version 13.0.1 x64), the layers panel has now lost the 'Click to select item' boxes which are normally displayed to the right of each item.
    I'm running on Windows 10 (Version 1709, OS Build 16299.214).
    I uninstalled, reinstalled, no change. Uninstalled without saving preferences, reinstalled, no change.
    I then installed CC 2017 (12.1.0.56 x64) and the selection boxes are present in that version.
    2 screenshots of the Layers panel from the two installed versions attached.

  • linda commented  ·   ·  Flag as inappropriate

    It looks like this solution is for WINdows and I am on MAC. Running macOS Sierra Version 10.12.6

  • Tara Trigg commented  ·   ·  Flag as inappropriate

    Hi there!

    I've recently upgraded to a MS Surface Pro 4, and am having some very serious display issues with InDesign (and InDesign only.)

    I'm using CC2018, v13.0.1 x 64

    1. Pages Panel
    - My page master thumbnails have disappeared
    - Pages do not align correctly (set to display vertically in the attached screenshot)
    - Cannot scroll to the bottom see the rest of pages
    - Tools missing at bottom of pages panel

    2. Layers Panel
    - Selection dots are missing, can't select individual objects without right clicking in the panel

    3. Swatches Panel
    - Can't scroll all the way to the bottom of the available swatches
    - Tools are missing at bottom of panel

    4. Background Tasks Panel
    - Can't cancel a task, button is cut off

    These issues are making it very hard for me to do my job, please help!

    Thanks,
    Tara

  • Tara Trigg commented  ·   ·  Flag as inappropriate

    I have this issue after changing to Microsoft Surface - it is a massive problem!
    I also can't see the bottom of the swatches panel, and the selection dots in the layers panel.

  • linda commented  ·   ·  Flag as inappropriate

    In the Pages Window the last page is not accessible in the window. It is cutoff. The scroll is literally at the bottom and the last page is covered up and you cannot Select it.

    This is very annoying - I have attached a screenshot of how the page is showing only 25 of 26 - because you cannot scroll to the last page - 26.

    Please fix.

  • Martin Molter commented  ·   ·  Flag as inappropriate

    I have the same Problem with the Pages Window.
    Surface Book 2, Windows 10, ID 13.0.1
    - the master pages are invisible but clickable
    - no scrollbar on the page preview
    - bug came with the last update

← Previous 1 3 4

Feedback and Knowledge Base