Bug details

Can't drag objects

I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

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Alvina shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Hello All,
We need some information to expedite our investigation into the issue.
1. Which operating system are you using?
2. When the issue occurs, are you able to click on any file or icon outside InDesign.
3. On Windows, does locking windows and unlocking it again, help?
4. If this issue is happening right now, send your cache and preference to abkaushi@adobe.com

-InDesign Team

InDesign team


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  • Melissa commented  ·   ·  Flag as inappropriate

    Same problem - just happened - very frustrating.
    Can't move text or graphics using drag and drop / can move by nudging or by specifying a measurement.

    Mac OS10.12.6 running InDesign CC2019

  • Neville Atmodjo commented  ·   ·  Flag as inappropriate

    This just happened to me where none of the boxes (both images/texts) wont move when using a mouse. However, I still can nudge them using the cursor.

    Same as others, never had an issue like this previously.

    Any idea on how to resolve this?

  • Caleb Fugleberg commented  ·   ·  Flag as inappropriate

    Same issue here. It's been happening off an on for a while. Just happened now. I can't drag objects but can move with arrow keys.

    Macbook Pro 15in 2017
    MacOS Sierra 10.12.15
    Adobe InDesign CC 2019 - 14.0If I knew how to send cache and preferences I would...

    I'm still able to click and drag to:
    - rearrange property panels in InDesign
    - resize image and text frames in InDesign
    - highlight text in InDesign

    I'm still able to click and drag normally in other open Adobe Apps like Illustrator and Photoshop.

  • - commented  ·   ·  Flag as inappropriate

    Same problem. On Mac, CC 2017, all windows can't move, but can move via keypad.

  • Peniey commented  ·   ·  Flag as inappropriate

    I'm having this same issue. Cannot drag using the directional tool, but I can use my up and down arrow button on my keyboard to get it around.

  • Breda commented  ·   ·  Flag as inappropriate

    ditto unable to do anything in InDesign I import a picture or anything and have to use my arrows to move things around the page its useless to me right now having to use illustrator or photoshop for bits please fix.

  • VAN commented  ·   ·  Flag as inappropriate

    Same issue! On a PC. Updated and current version of INDD. Locking and unlocking no difference. Yes, can click on other, non adobe files. Just cannot drag current images, text blocks, etc., to the other places.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am also having problems shifting objects around the artboard. I have just opened a file from March and can't move objects. They move then snap back into place. I am running the latest Indesign CC on a Mac and can't see any locking or grouping.

  • Kara Edens commented  ·   ·  Flag as inappropriate

    I am also having this same problem - just noticed it today. Last week I used InDesign with no issues. Locking and unlocking Windows worked but will I have to do this forever now? Anyone get any answers yet?

  • Jacob Boswell commented  ·   ·  Flag as inappropriate

    Same thing. Running cc 2019 version 14 on a PC. Don't want to have to restart my computer every time this happens.

  • Josie Bruntzel commented  ·   ·  Flag as inappropriate

    Using macOS Sierra version 10.12.6
    I can resize images but cannot drag a single thing
    it happens with all objects text, graphic image, shape

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