Can't drag objects
I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!
We thank you for your patience all this while.
Addressing this problem has been tricky for us given the random nature of the issue.
Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.
Many of you must have received email from us seeking more details about the issue.
We have concluded our investigation and came up with the below mentioned finding:
It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
If the user tries to drag it from any other position, the object cannot be moved.
We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest version id 14.0.3.
Please download and install id 14.0.3 and let us know your feedback on the new experience.
If you are unable to drag other types of objects (other than empty polygons), please check the memory usage of your system. It has been observed that when the memory usage reaches the critical level, dragging of the objects become difficult.
As a workaround, you may either try to close some applications or restart the system.
hi guys, i think i know what the issue is with this, i work on mac, so i work in an agency where we do ads, we use even the latest indesign 2019, and there has been more than one of my employees who had this problem, i went around asking some of my employees about this known issue, so one of them asked me what browser im using, so i said Safari, he said thats the problem, i must switch to a different browser, such as chrome or firefox. he said some how having the Safari browser open while you using InDesign, it somehow messes with you the InDesign program, so yeah, use a different browser. but you will have to restart you machine first, thereafter, use a different browser if you streaming videos or listening to music. Hope this helps...
This nonsense has been happening for literally years and they don't fix it.
Jay Cee commented
Doesn't work for me either? any real fixes for this yet?
Same issue here ... working fine one moment and then BOOM .... no mouse/drag at all!
Michele Colino commented
I feel like somehow the Free Transform tool and Selection tool have swapped roles. I can't move anything with my selection tool but if I use the Free Transform tool I can move objects.
I downloaded and installed the Beta Builder... didn't help the issue.
Sam Freeman commented
Updated indesign cc a week ago (8-20-2019) and have had problems running programs. can only run them as admin and cannot drag resources into any of them.. It really is bad when you pay adobe 120 a month and cant add assets into indesign projects..What gives Adobe..3 tech support trips remoted onto my computer with same result.. Maybe I need someone in US that actually knows what is going on . and I see Im not the only one!!!!! Do I start getting a refund for the months the programs arent working?? Windows 10 pro OS 14.02 x64
Seriously, WHAT IS THE FIX for this?
Also just had same problem occur after working on same document all day. Now all of a sudden I can't move with my mouse/arrow tool. Can only move with keyboard arrows. System: HP 32GBRAM PC Windows 10 OS. Opened several ID docs & all same issue. Can use computer normally otherwise. No bueno.
Same issue here:
1. Mac OS 10.12.6
2. Yes resizing works but unable to move
3. App frame off
4. Would appear to happen to any frame type.
Restart seems to have fixed this problem for me :)
Same problem - just happened - very frustrating.
Can't move text or graphics using drag and drop / can move by nudging or by specifying a measurement.
Mac OS10.12.6 running InDesign CC2019
Neville Atmodjo commented
This just happened to me where none of the boxes (both images/texts) wont move when using a mouse. However, I still can nudge them using the cursor.
Same as others, never had an issue like this previously.
Any idea on how to resolve this?
Caleb Fugleberg commented
Same issue here. It's been happening off an on for a while. Just happened now. I can't drag objects but can move with arrow keys.
Macbook Pro 15in 2017
MacOS Sierra 10.12.15
Adobe InDesign CC 2019 - 14.0If I knew how to send cache and preferences I would...
I'm still able to click and drag to:
- rearrange property panels in InDesign
- resize image and text frames in InDesign
- highlight text in InDesign
I'm still able to click and drag normally in other open Adobe Apps like Illustrator and Photoshop.
Same problem. On Mac, CC 2017, all windows can't move, but can move via keypad.
I'm having this issue as well currently
For me, it helped to go to the task manager and restart the windows explorer.
I can't drag either...and inDesign won't open!
I'm having this same issue. Cannot drag using the directional tool, but I can use my up and down arrow button on my keyboard to get it around.
ditto unable to do anything in InDesign I import a picture or anything and have to use my arrows to move things around the page its useless to me right now having to use illustrator or photoshop for bits please fix.