Bug details

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InDesign CC2019 - blank control panel

Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
FIXED  ·  AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded  · 

Hello All,

Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.

List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

Regards,
InDesign Team

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74 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I was working in Indesign and my top options panel disappeared. I tried to get it back by Windows-Workspace Reset. Didn't work. Then I tried Window-Control still didn't work.

    Could you please help me?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi Everyone,

    Reset the Preference to Solve this.

    1. (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
    2. (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

  • Stefanie commented  ·   ·  Flag as inappropriate

    Using InDesign v 14.0.3 and the control bar will only show Objects and otherwise will stay blank. Issue is not fixed.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Launched the app today and it's blank. I see the launch panel then nothing when the app is open.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I get this exact same issue in InCopy. Nothing seems to fix it. Anybody have any ideas?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Bonjour,
    La barre supérieure de la fenêtre after effect est devenue trop grande.
    Impossible d'accéder aux outils les plus à gauches de l'écran comme Projet, composition, main, flèche, ect...
    Comment faire pour réparer le probleme ?
    Merci pour votre réponse

  • patti commented  ·   ·  Flag as inappropriate

    Links panel is blank. this happened a week ago, then it worked, now it's not working again. how can this be fixed?

  • vnelson commented  ·   ·  Flag as inappropriate

    I've tried all fixes that are noted on the forum, but still having the same problem. Is there a fix or not?

  • Debbie commented  ·   ·  Flag as inappropriate

    Tried everything. Control panel is black. Did just about everything mentioned in comments below. This is taking up too much time. Please fix!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have updated and my Align palette is still blank. It's driving me crazy! Please fix! For the premium we pay, I expect software that works!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    YES, I have BIG problems with both PAGES and LINKS control panels, they are completely empty, as if my documents (any one of them) contained no pages or links. what to do?

  • drew commented  ·   ·  Flag as inappropriate

    No, this is absolutely NOT fixed. This issue continues to occur for me in BOTH Indesign 13 & 14. It affects Object Styles, Character Styles, and others. Please get this corrected. A quick Google search reveals that this has been going on FOR A DECADE at least.

    https://indesignsecrets.com/help-my-indesign-palette-is-empty.php

    Not interested in having to reset prefs once a week just to get basic functionality out of your software.

  • Matt Clark commented  ·   ·  Flag as inappropriate

    I am experiencing issues as well. I can only see the Objects and Other control panel tools. I only experience this issue when working from a single screen on my laptop. If my laptop is connected to an external monitor with extended desktop, there doesn't appear to be any problem.

    So while I'm traveling, inDesign is effectively useless. PLEASE FIX ASAP.

  • Jenna Rütter commented  ·   ·  Flag as inappropriate

    I am using the latest version 14.0.1 and I have an empty control panel, too. Especially the paragraph control panel. This problem is not fixed!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm using InDesign 14.0.1. When customizing the control panel for the top toolbar, it only shows Objects nothing else. I've checked for updates and am told I'm fully up to date. can you assist as this is wasting my time.

  • Evaleigh Z commented  ·   ·  Flag as inappropriate

    Now all the panels disappear. Using MAC on 10.13.6
    I use two screens with my panels on the right-hand screen. Each time I use CMD W to close a file, all my panels disappear. Only resetting Workspace brings them back. Not even switching between workspaces or TAB wil bring the panels back.

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