Adobe InDesign: Bugs

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  3. Expected result
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  1. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And…

    4 votes
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      4 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
    • Embedded Publish Online doc displays thumbnail size in Chrome, can't scroll

      Using: InDesign 14.0.1, Chrome Version 71.0.3578.98 (Official Build) (64-bit)

      I see someone has already posted this bug, but on Firefox, so this is to let you know that it also happens on Chrome.

      To reproduce problem:
      Embed a Publish Online document in a WordPress website.
      Click Read Now
      Document opens in full screen mode but only shows a thumbnail in the top left of the screen instead of showing the full A4 page at 100%. Scrolling through pages will change the page number down the bottom (e.g. 2/2 but still displays image for page 1).

      Attached: screenshot of a published…

      2 votes
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        0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
      • Online Published Documents show a blank screen after clicking PDF download button.

        Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

        https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

        6 votes
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          7 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

          1. Does it happen with the latest InDesign version 14.0.1 ?
          2. Is it document specific or happens with all the documents with PDF download capability ?
          3. Which type of accounts are you using : Paid or Trial or something else ?
          4. Please specify your Platform, OS version and Browser information

          A short video depicting the issue will be very helpful

        • publishing not working in chrome, FF

          I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

          For example, click on read now on this page:
          https://merce-cunningham-bm.now.sh/history-detail

          or this page:

          https://sfarts.org/monthly.cfm

          In Chrome -- nothing happens. But those pages work in Safari.

          Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

          These pages have been working well for a long time.

          I am the only one affected by this? Seems unlikely....

          5 votes
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            3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
          • Publish Online Dashboard Fails to Show Analytics

            The analytics information will not load for individual documents or in the overview tab for documents published online from InDesign. I have found this to be a problem on macOS Mojave and Windows 10 using multiple web browsers including Safari, Chrome, Firefox, and Edge.

            When attempting to use view analytics or delete the online document, nothing occurs on the Document Trends page.

            3 votes
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              0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
            • Landing page form doesn't work when accessed by Publish Online link

              But, the form does work when accessed by ePub and PDF.

              I suspect this issue is with the landing page, which my client had another contractor create, and the page is unsecure, FWIW.

              But, it just seems odd, that the form works (accepts and sends user info) coming from ePub and PDF, but does not when coming from the Publish Online link on browsers Firefox and Chrome. Safari does work.

              Any ideas?

              I've included links to the PDF and the Publish Online file. The link to the landing page/form in question is on the last page (page 8), click the…

              1 vote
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                0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
              • Can't edit bookmarks

                Ver. 14.0.1 - The interactive Bookmarks window doe not allow me to edit an existing bookmark. When I delete the bookmark in InDesign and then create a PDF it continues to exist in the PDF. Why am I unable to edit the bookmark?

                1 vote
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                  0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                • Erreur#67

                  Fonction Publish on line:
                  Une erreur de connexion au serveur Adobe: erreur #67

                  1 vote
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                    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                  • Publish Online Does not work if you have Allow Download (Print) chosen.

                    Publish Online will get stuck at 98% if you choose the option to allow for download (Print). Even if you go to the Advanced tab and change the PDF settings, it still will not work.

                    Ver. 14.0.1

                    1 vote
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                      0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                    • HELP! Chrome PubOnline Embeds Unresponsive

                      I've had this issue for a few months now. Clicking "Read Now" on embedded Publish Online documents enables full screen, but on many instances of Chrome the page is not sized correctly and the UI essentially freezes. Clicking the arrows does nothing. I can pull up the thumbnail toggle, but clicking on other pages does not bring them up. See attached picture. This issue is present on my Windows 10 desktop and laptop in both normal and incognito windows. Strangely, this issue is not present on my wife's Windows 10 desktop. Functionality is as it should be on Firefox, Edge,…

                      1 vote
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                        0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                      • Endnote numbers superscripted overriden after Epub Export

                        After importing a document with the non-static text endnotes option, I applied a superscript character style to the endnote numbers and when I export to ePub 3.0 the superscripting disappears. The numbers references in the text are still superscripted as they should be, but the superscripting on the numbers before each endnote at the end of document has been dropped. For some reason Epub Export overrides the applied character style.

                        1 vote
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                          0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                        • Publish Online is converting two pages of a spread into one wide page, and overriding PDF settings on the download

                          I am publishing a document that is made up of 8.5 x 11" pages, set up as spreads. I want to publish it online with the view setting set to spreads, but be able to download it as a normal single page PDF.

                          When I publish the document, I have to choose export as spreads so that two pages show up side by side on screen. The PDF export settings I am using under advanced are for single pages, but for some reason the PDF that is created is combining pages. So, for example, my 9 page document (a cover…

                          1 vote
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                            0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                          • HTML Export Endnotes with Hyperlinks

                            Version: InDesign CC 2018 - 13.1

                            Steps to Reproduce:

                            1. Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.

                            2. Export the InDesign document to HTML

                            Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.

                            Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.

                            7 votes
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                              under review  ·  5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                            • Publish Online URL links breaking website functionality

                              File Created in Indesign CC 2017

                              I have created a test interactive document with links to product DG012 on our company website.

                              https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

                              When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

                              The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

                              Interestingly in safari the add to cart button functions but the search field is still disabled.

                              On closer inspection it seems to be an iframe…

                              19 votes
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                                under review  ·  10 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                              • Content following a list exports to HTML/EPUB as part of the last list item

                                When exporting a document that includes a list to EPUB or HTML, everything after the list is exported inside the last list item. Attached screen shots show the issue.

                                6 votes
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                                  4 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                                • Publish Online

                                  On Android phones and tablets: Publish Online skips pages when trying to swipe from page-to-page in certain Publish Online documents.

                                  The thread on the forums is here: https://forums.adobe.com/thread/2419718

                                  The documents that have been reported to exhibit this behavior include:

                                  1, "Five Days from Nowhere," found here https://helpx.adobe.com/indesign/using/publish-online.html

                                  2. And also this document that's in my Publish Online gallery
                                  https://indd.adobe.com/view/ab79b8c6-1265-44e3-aeae-7dccfb89cd94

                                  9 votes
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                                    FIXED  ·  5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Endnotes in epub2 don't work when using split document by paragraph style

                                    After exporting to a reflowable epub 2.0.1, endnotes don't work when you have selected to split the epub using paragraph styles based on export label.

                                    Thanks in advance
                                    Gert

                                    5 votes
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                                      7 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Publish Online download PDF kills buttons/interactivity

                                      Steps to reproduce: post a Publish Online document, then click to download a PDF.
                                      Expected result: all buttons and interactivity would remain.
                                      Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
                                      Using ID 13.1 on Mac High Sierra.

                                      2 votes
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                                        0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                                      • publish online

                                        Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.

                                        1. Indesign CC 2018 13.1.0 x64 Windows
                                        2. Click "publish online" from INDD or IDML file
                                        3. URL from the "publish online" command.
                                        4. Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.

                                        3 votes
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                                          5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2 votes
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                                            1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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