AdminRavi Kiran
(Senior Lead Quality Engineer, Adobe InDesign)
My feedback
15 results found
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6 votes
Hello there,
The way to rename in the Layers panel is to click once to highlight, then click again to rename.
Please see the attachment on how it is to be done.
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Adobe InDesign teamAn error occurred while saving the comment -
1 vote
An error occurred while saving the comment In the Paragraph Styles dialog, the option 'Space Between Paragraphs Using Same Style' under Indents and Spacing may be useful here.
Please do check it out.--
InDesign team -
Red stripes in InDesign document
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Screenshot 2021-05-13 at 15.06.01.png 248 KB -
Skärmavbild 2021-05-12 kl. 08.41.09.png 177 KB
100 votesWe're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.
Please update to this latest InDesign version to get the fix.
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Adobe InDesign team
An error occurred while saving the comment Do you have an External Monitor connected? Are you working on two monitors?
What is the Mac machine you are working on?
Is your Application Frame (under Window menu) ON or OFF?
Are you moving a document from one monitor to the other? -
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22 votes
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1 vote
Resetting browser settings has made all the Tools available.
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InDesign teamAn error occurred while saving the comment If you had created Share for Review using InDesign 2020 (v 15.1/v15.1.1/v15.1.2), then you will see only 2 Tools in the browser - Pin and Draw.
The new Text Tools in Share for Review - Highlight, Strikethrough, and Replace are available only if :
1) You initiate Share for Review from InDesign 2021.
2) You open a document that was created in an earlier version and initiate Share for Review from InDesign 2021.
3) For Share for Review created from InDesign 2020 (v 15.1/v15.1.1/v15.1.2), you click on the Update Link button in the Share for Review panel in InDesign 2021. (You may have to hit the Refresh button in the browser if the Review was already open there).--
Adobe InDesign team -
Share for Review- White/Black screen only
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Screen Shot 2020-12-03 at 17.47.21.png 356 KB -
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Screen Shot 2020-11-11 at 10.22.17 PM.png 121 KB -
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170 votesThe fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version of InDesign to get the fix.—
Adobe InDesign teamAn error occurred while saving the comment If you still see the Share for Review panel coming up blank, we would like you to do the following:
1) Sign out from CCD and clean all the log files present in Logs folder. Logs are present here:
on Mac: ~/Library/Logs/
on Win: %temp%
2) Create an empty file using any Text Editor - the filename should be "asu.trace"
3) Place this "asu.trace" file in the Logs folder
4) Sign in using CCD
5) Collect all logs via the Log Collector Tool. To do so:
Download & Run the Log Collector Tool from https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
6) All logs captured via Log Collector Tool are saved to the Desktop as ZXP file7) Share the following with us by sending it to rkiran@adobe.com :
a) Version of CCD (you will find it here: Creative Cloud > About Creative Cloud - the 1st item in the list)
b) Version of adobe_licensing_helper - you will find it here:
on Mac : /Library/Application Support/Adobe/Adobe Desktop Common/LCC/adobe_licensing_helper.app
on Win : C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\LCC\
c) ZXP file (from step 6).--
InDesign team -
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2 votes
An error occurred while saving the comment What is happening is that after you have rotated the object by 90°, you have again chosen the reference point to be Top-Left. But after rotation, the top-right corner of the original (non-rotated) rectangle became the top-left of the rotated rectangle. That's why all other objects now show the top-right corner reference point as selected.
It has been like this since the very beginning of InDesign.
Adobe InDesign team
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8 votes
In the Table Setup dialog, do the following:
In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.
In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.
In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.
Most probably this should help you get the results you are after. Try this out and let us know if it helps.
Adobe InDesign team
An error occurred while saving the comment In the Proxy in the Control panel, the order in which you change the Column/Row matters. So if you want to make the Row strokes appear on top of the Column strokes, then first change the Column Strokes, followed by Row Strokes (even if those row strokes remain their default, just change them to something else and change them back). And it should work, I guess.
FWIW, that is how it works for now and knowing that it works like that, you'll have to take that into account while working.Adobe InDesign team
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211 votes
The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.
If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
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Adobe InDesign teamAn error occurred while saving the comment With this build (14.0.2.315), you will see the following:
For a newly created document in new build: Adjust Layout is OFF (with clean/old application preferences)
For an existing document created from either 14.0/14.0.1, where Adjust Layout was ON, it is ON in new build.Please trash your earlier app preferences to see the change in Adjust Layout (it should now be OFF by default).
Adobe InDesign team
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1 vote
After selecting the option ‘Ignore’ from the drop-down, the “Space Between the Paragraphs using the same Style” works.
Adobe InDesign team
An error occurred while saving the comment You may try quitting InDesign and deleting its cache and preferences to reset the application to its default settings, which you can find here:
/Users/yourname/Library/Caches/
/Users/yourname/Library/Preferences/- Adobe InDesign team
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1 vote
In the example shown by you, you’re trying to ‘Unmerge Cells’ of a Single-Row Table after merging these cells in a previous step. This has not been possible in any of the versions of InDesign till now.
This would require a new implementation altogether and would thus fall under a Feature Request category.
We’re moving it to the Feature Requests page.Thanks,
Adobe InDesign teamAn error occurred while saving the comment Well, in that case, please share the sample file for us to have a look at sharewithID@adobe.com
-Adobe InDesign team
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1 vote
Please share (email : sharewithID@adobe.com) a sample file where you are seeing this issue.
- Adobe InDesign team
An error occurred while saving the comment Also please show us a screenshot of the issue.
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1 vote
What is the creator application of these Bitmap images? Which file format(s) are you placing in InDesign?
Could you also share a couple of these images as we don’t see a problem with our files?Adobe InDesign team
An error occurred while saving the comment Please send the sample image to sharewithID@adobe.com
Adobe InDesign team
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3 votes
The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlAn error occurred while saving the comment Hi Johnny,
Thanks for reporting this issue.
Yes, we can confirm that this is a bug.Also, BTW, we see that it makes no difference whether the file is .doc or .docx -- when the file is imported with Static Endnotes option, the Endnote Reference text is NOT Superscript any more. Could you recheck at your end? Also the Character Style shows as Unused (from the Char Style panel menu, choose 'Select Unused' and it gets selected - had it been used in the document, it would not get selected - so that's also an issue).
Ravi Kiran
Adobe InDesign team -
I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .
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Cattura2.PNG 66 KB -
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ID_problem_3_Save.mov 11968 KB -
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ID_problem_1_Save.mov 13446 KB
128 votesAs part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.
Of the responses we have received, the conclusion we’ve come to is:
This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.
However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
A) a test file,
B) detailed steps to replicate the issue
C) any…An error occurred while saving the comment We'd like to investigate this issue. For that, we need test files in which this is happening. If you could share your test file(s) with us, we'd really appreciate it.
Please put your test file (and its related assets) in a shareable location and share the location with us.
Send a mail to rkiran@adobe.comThanks,
Adobe InDesign team -
As shown in the attached gif, the way to rename in the Layers panel is to click once to highlight, then click again to rename.
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Adobe InDesign team