7212 results found

1. Reveal in Finder on NAS Server not working

   When using InDesign 14.0.3, on mac OS X Catalina (10.15.1), ctrl clicking the .indd file's title bar to reveal in finder doesn't work (switches to finder but doesn't reveal) if the .indd file is stored on NAS RAID server. Server connection is afp://
   Revel in Finder command works fine if the .indd file is stored locally.

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   17 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review it

   -InDesign Team

2. Multiple listings of same font in Find Font menu

   There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

   --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

   --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

   --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

   --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no double listing)

   I process large volumes of files; this is not an isolated incident nor a corrupted file. Packaging results in InDesign only grabbing the single correct font file, so that isn't broken. This behavior with Find Font is seemingly new to CC2019 (I'm working on 14.0.2). The multiple listing of same font, variation of font name when fonts enabled/disabled, and Find Font showing fonts missing that aren't because of what seems to be a name issue in Find Font. Has something changed in the way that InDesign reads fonts/accesses Document fonts folders?

   There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

   --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

   --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

   --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

   --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no… more

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   12 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

3. shift doesn't work at all

   I updated the version yesterday.... shift doesn't work any more!

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   6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hello All,

   Thank you for your patience all this while; we really appreciate your support!

   Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

   For now I request you to follow the below provided KB doc for the quick workaround of the problem.
   https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

   In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

   -
   Sanyam Talwar
   InDesign Team

4. Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

   InDesign 14.0 on Windows 10 x64

   I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

   Expected result:
   The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

   Actual result:
   In InDesign 14.0, clicking a document-installed font from the font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame font stays the same.

   Steps to reproduce:
   1. Create a new document in InDesign.
   2. Create a new text frame with the word "Test." Save and then close.
   3. In the same location as your new document, create a "Document fonts" folder. Copy an OTF or TTF font file into this folder. In my case, I copied "Sacremento-Regular.ttf" into this folder.
   4. Reopen the new InDesign document you saved in step 2.
   5. Select the text in the text frame. Note the current font (most likely Minion Pro).
   6. From the type list, select the document-installed font you copied into the "Document fonts" folder.
   7. Note the "Click 'Activate' button to activate fonts" error message, and that the font for the text frame has remained the same.

   InDesign 14.0 on Windows 10 x64

   I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

   Expected result:
   The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

   Actual result:
   In InDesign 14.0, clicking a document-installed… more

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   5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

   Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
   Do let us know in the comments, if you face any problem with the new update.

   List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Regards,
   InDesign Team

5. Can't delete InDesign color swatch

   Documents inherit a swatch from a picked-up file and the swatch can not be deleted.

   1) This problem has existed for us since at least InDesign CS4 and persists through the current CC 2018 build (13.1).

   2) In the attached file, "Select All Unused" in the Swatches panel. There is no content at all in the file. All objects have been deleted, as have all text and object styles. Try to delete the unused process color swatch, "C=80 M=76 Y=70 K=73."

   3) We expect the unused swatch to be deleted.

   4) Trash can icon in Swatches panel is grayed out and unselectable.

   We have tried renaming the swatch, creating an identical swatch in Illustrator, placing and deleting both .ai and .eps files and merging the swatch with other swatches.

   This issue is also present in other legacy files with different swatches.

   Documents inherit a swatch from a picked-up file and the swatch can not be deleted.

   1) This problem has existed for us since at least InDesign CS4 and persists through the current CC 2018 build (13.1).

   2) In the attached file, "Select All Unused" in the Swatches panel. There is no content at all in the file. All objects have been deleted, as have all text and object styles. Try to delete the unused process color swatch, "C=80 M=76 Y=70 K=73."

   3) We expect the unused swatch to be deleted.

   4) Trash can icon in Swatches panel is grayed out… more

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   8 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Update:
   -————-
   Following upon the comments from the users who had mentioned that the issue is still not resolved for them, we contacted them on email to gather more information.
   It was found that the issue is no longer reproducible for them, hence we are closing the thread.
   If you still have any concern over the fix of the issue, you may directly reach out to sakverma@adobe.com

   ===========

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Update:
   -————-
   Following upon the comments from the users who had mentioned that the issue is still not resolved for them, we contacted them on email to gather more information.
   It was found that the issue is no longer reproducible for them, hence we are closing the thread.
   If you still have any concern over the fix of the issue, you may directly reach out to sakverma@adobe.com

   ===========

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know… more

6. Deleting an odd number of pages causes the text frame derived from the primary text frame to double

   1. specify a primary text frame for both the left and right pages on the parent page. (figure1)
   2. Delete an odd number of pages. At this time, the parent page is reapplied.
   3. The text frame will be doubled. (figure2)

   Deleting (or adding) an even number of pages will not result in this behavior.
   Deletion/addition of an odd number of pages should not cause doubling.
   Specifically, we would like the text chain of the text frame for which the primary text frame is specified to be retained. (figure3)

   Reference:
   I believe the primary text chain is a feature that was added with the automatic text chain that was in QuarkXPress in mind, but the automatic text chain in QX did not cause duplication when odd number of pages were increased or decreased.

   ページを奇数枚削除した場合、プライマリーテキストフレーム由来のテキストフレームが二重化する

   1.　親ページで、左右ページともにプライマリーテキストフレームを指定しておく。（figure1)
   2.　ページを奇数枚削除する。このとき、親ページの再適用が行われる。
   3.　テキストフレームが二重化する。（figure2）

   偶数枚のページの削除（もしくは追加）では、この挙動にはならない。
   奇数枚のページの削除／追加でも、二重化しないようにしてほしい。
   具体的には、プライマリーテキストフレームが指定されているテキストフレームのテキストチェーンが保持されるようにしてほしい。（figure3）

   参考：
   プライマリテキストチェーンは、QuarkXPressにあった自動テキストチェーンを意識して追加された機能だと思っているが、QXの自動テキストチェーンでは、奇数枚のページの増減で二重化が起きることはなかった。

   1. specify a primary text frame for both the left and right pages on the parent page. (figure1)
   2. Delete an odd number of pages. At this time, the parent page is reapplied.
   3. The text frame will be doubled. (figure2)

   Deleting (or adding) an even number of pages will not result in this behavior.
   Deletion/addition of an odd number of pages should not cause doubling.
   Specifically, we would like the text chain of the text frame for which the primary text frame is specified to be retained. (figure3)

   Reference:
   I believe the primary text chain is a feature that was added with… more

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7. [ID-4259367]Error handling dialog shown while placing some TIFF/EPS files

   Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

   After I upgraded InDesign 19.5.1 to 19.5.2. Linked images do not show on the page in high quality display settings. I have about 60 linked indesign files into my one file. And I was afraid to upgrade to 20.1 and from Sonoma to Sequoia. Any fixes for this? Perhaps get rid of some of the links.. too many links? 60? 2 page document. Newer M2 MacBook Air.

   Edit: Update: Downgraded back to 19.5.1. Everything is working perfectly. Thanks Adobe for allowing very easy downgrades. EXCELLENT.

   Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

   After I upgraded InDesign 19.5.1 to 19.5.2. Linked images do not show on the page in high quality display settings. I have about 60 linked indesign files into my one file. And I was afraid to upgrade to 20.1 and from Sonoma to Sequoia. Any fixes for this? Perhaps get rid of some of the links.. too many links? 60? 2 page document. Newer M2 MacBook Air.

   Edit: Update: Downgraded back to 19.5.1. Everything is working perfectly. Thanks Adobe… more

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   9 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.3.144). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Sanyam Talwar

8. [ID-4258210][MAC]Screen flickering occurs while moving objects in InDesign 2025(v20.X), no issues with InDesign 2024(v19.X)

   Impact

   Screen flickering occurs while moving objects in InDesign 2025(v20.X)

   Steps to Reproduce the issue:

   • Launch InDesign on MAC.
   • Create a new file and add some objects.
   • Attempt to move the objects.

   Workaround

   • Turn ON GPU Performance
   • Downgrade to InDesign 2024

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   11 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

9. "GREP Load Find with selected text" is incomplete on macOS

   version: any OS: any macOS
   Edit menu > Keyboard Shortcuts > Text and Tables > “GREP Load Find with selected text” also “GREP Load Find and Find Next instance”

   If the selected text contains meta characters that are escaped with a backslash, such as "End of Paragraph" (\r) or tab characters (\t), they are all captured as ¥r and ¥t.
   I’m forced to retype the ¥ into a \ before starting the search.
   On Windows, it works without retyping.

   “Forced line break" (\n) is not a problem as a function, but the display is corrupted, which makes me uneasy.

   It is a pity because it is a very useful function.

   〈にほんご〉
   正規表現 選択したテキストを検索文字列に読み込み がmacOSで不完全

   バージョン：どれでも　　macOS：どれでも
   編集メニュー > キーボードショートカット > テキストと表 > 「正規表現 選択したテキストを検索文字列に読み込み」 および「正規表現 検索文字列に読み込み後次を検索」について

   選択テキストに「段落の終わり」（\r）やタブ文字（\t）など、バックスラッシュでエスケープするメタ文字がある場合、すべて¥r, ¥tとして取り込まれる。
   検索を開始する前に¥をバックスラッシュ\ に入力し直す必要に駆られている。
   Windowsでは再入力を必要とせず動作した。

   「強制改行」（\n）は機能としては問題ないが、表示が崩れており不安である。

   とても便利な機能なだけに残念でならない。

   version: any OS: any macOS
   Edit menu > Keyboard Shortcuts > Text and Tables > “GREP Load Find with selected text” also “GREP Load Find and Find Next instance”

   If the selected text contains meta characters that are escaped with a backslash, such as "End of Paragraph" (\r) or tab characters (\t), they are all captured as ¥r and ¥t.
   I’m forced to retype the ¥ into a \ before starting the search.
   On Windows, it works without retyping.

   “Forced line break" (\n) is not a problem as a function, but the display is corrupted, which makes me uneasy.

   It… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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10. 2024 lag

    InDesign 2024 is lagging a lot—there's a delay in response when clicking onto a text or content box to edit the content. Even moving from page to page (at typical or fast display) there's a lag.

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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11. Reading order issue when a footnote is split over to next page or column

    When a footnote split over to next page or column, the accessible PDF generated from InDesign CC 2023 has notes reading order messed up. The first note reference on the page where the portion of a note comes in from the previous page/column reads the continued note text and likewise the second note reference reads the first note and so on. Eventually the last note is read at the end regardless it's note reference. It's a serious issue because not only the reading order needs to be fixed for the last note on the page that has splitting to the next column or page but also all the notes appearing on that page where the split portion has come in will also need to be fixed manually.

    To my mind It's a critical bug that is making InDesign unusable to create accessible content and needs to be addressed on highest priority.

    When a footnote split over to next page or column, the accessible PDF generated from InDesign CC 2023 has notes reading order messed up. The first note reference on the page where the portion of a note comes in from the previous page/column reads the continued note text and likewise the second note reference reads the first note and so on. Eventually the last note is read at the end regardless it's note reference. It's a serious issue because not only the reading order needs to be fixed for the last note on the page that has splitting to the… more

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    4 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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12. PDF/X-1a運用において、危険度が高い「画像の配置方法」を発見しましたので報告させていただきます。

    Indesign （15.1.3）（16.4）（17.3）などで以下の現象を確認できます。
    表を作成し、「セルをグラフィックセルに変換」という機能を使用せずに、空のままのセル内に画像を配置します。
    配置方法は、何も選択していない状態で「ファイル」、「配置」、画像を選択して「開く」、配置先のセルをクリックといったものです。
    この配置方法でドキュメントを作成し、「プリント」より出力して確認したところ何の問題もありません。
    印刷会社へ渡すためのPDF/X-1aを「書き出し」より出力します。
    期待する結果としては、「プリント」からの出力結果と同等のPDFが作成されることです。
    実結果は、Illustratorのドロップシャドウが黒ベタに、同ぼかし効果が無効に、Photoshopのレイヤマスクが黒ベタになったPDFが作成されてしまいます。
    以上です。

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —

    Adobe InDesign Team

13. Load DTD throws error in InDesign 2022 (17.0)

    When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

    Error text:
    .
    Line 941, Column: 18

    In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

    <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

    Even using the same DTD in the same file, this issue doesn't always occur. I am typically able to get around the issue by scrolling around the document or clicking on text boxes, then simply running the tool again. It's unclear what could be causing this different behavior each time the tool is run.

    This also affects document.loadDtd in the scripting object model.

    When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

    Error text:
    .
    Line 941, Column: 18

    In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

    <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

    Even using the same DTD in the same file, this issue doesn't… more

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue was fixed in InDesign 17.2

    Please update to this version or later to get the fix.

    
    

    --

    InDesign team

14. loading TOC-styles between various Indesign-files

    InDesign version 16.4

    When loading a newly created TOC-style from one InDesign-file to an other file, it copies more than just the possible TOC-styles. I loaded the TOC-styles of an InDesign-file with a smaller font and spacing and the load copied these other settings as well.
    It seems that the 'Load TOC-styles' loads all available styles, including Paragraph- and Character-styles.
    The selection-list that is available when loading Paragraph-styles and/or Character-styles is also missing.
    This makes it impossible to load TOC-styles between different InDesign-files which use the same Paragraph-style names.

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    1 comment  ·  Book/TOC  ·  Delete…  ·  Admin →
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15. [ID-4261147] Hyperlinks with alt text added in the accessibility section, the alt text disappears when you save the file as an .idml

    Hyperlinks with alt text added in the accessibility section get lost when saving to .idml.

    16 votes

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    0 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

16. [ID-4260994]The filter in the review panel is automatically changing to "resolved"

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting, etc.

    I'm also finding that comments are taking a few minutes to get from the web into indesign as i keep seeing the little wheel turning a lot.

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting,… more

    16 votes

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    9 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

17. InDesign freezes while working with "Scale Tool"

    When using the "Scale Tool", every 4 or 5 times or so the app freezes at the dialog box and there's no way to exit. You have to force quit the app and hope that your work is autosaved. Unacceptable and only started happening recently.

    InDesign 15.1.1 on macOS Mojave 10.14.6

    HELP!

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    16 votes

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    21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’re reviewing this issue.

    —
    Adobe InDesign team

18. IDML: missing Font Style property in Character Style after export

    Version: InDesign CC 2020 15.0.1

    How to reproduce the bug:
    1. Create a Character Style with "Bold" Font Style and apply it to a word/character range
    2. Save in INDD file format
    3. Export the IDML
    4. Open the IDML and you will notice that the bold property for the Character Style was lost

    Expected result: the Character Style should be the same as in the original INDD file

    Actual result: the "bold" property was lost during the export process. The INDD file is fine.

    I verified that InDesign CC 2019 14.0.3 is not affected by this bug.

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    16 votes

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    5 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

19. Adobe Fonts automatically substituting versions of fonts that are document-stalled

    When I open an InDesign file that has been packaged with all the fonts (non-Adobe Fonts) included in the Document fonts folder, if I happen to have the same version of the font activated in Adobe Fonts, InDesign automatically, and without warning, substitutes the Adobe Fonts version. This is a major problem. The heirarchy should be document-installed fonts FIRST, then InDesign can look in Adobe Fonts and suggest replacing it. This should not be done without warning in the background. It means that the person who was working in a package workflow without using any Adobe Fonts can send a file to another person using Adobe Fonts, who unbeknownst to them, substitutes the font, then packages and returns the file, and now the font is missing from the new package when returned. This is a huge licensing issue at the very least.

    When I open an InDesign file that has been packaged with all the fonts (non-Adobe Fonts) included in the Document fonts folder, if I happen to have the same version of the font activated in Adobe Fonts, InDesign automatically, and without warning, substitutes the Adobe Fonts version. This is a major problem. The heirarchy should be document-installed fonts FIRST, then InDesign can look in Adobe Fonts and suggest replacing it. This should not be done without warning in the background. It means that the person who was working in a package workflow without using any Adobe Fonts can send… more

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    16 votes

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    Closed: Not Reproducible  ·  1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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20. [macOS] soft return converted to hard return in InDesign Tagged Text

    Affected version:
    14.0.3 [macOS]

    Steps to reproduce:
    In a New document, make a new text container.
    Enter this sample text:
    “line1 \n line2 \r line3 \n line4”
    where \n = shift+return
    and \r = return
    “line1{{shift+return}}line2{{return}}line3{{shift+return}}line4”
    Set space before or space after to 0.125”
    Export as Adobe InDesign Tagged Text, Unicode format.
    Import result using File > Place

    Expected result
    Soft returns and hard returns

    Actual result
    Hard returns only (soft returns converted)

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    16 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Different Product  ·  amaarora responded

    Hi,
    Thanks for your patience all this while. We investigated on this issue and below are our findings. The problem with this bug is related to ages old standards difference between different operating systems.
    On Mac (OS X and later) there is only one way to identify line end i.e by using a single character LF, while on Windows (and DOS before it) uses a pair of CR and LF characters to terminate lines.
    Hence when writing them down to any text file these characters are written as such.
    Windows, can therefore dedicate LF to understand soft return separately while Mac cannot do any
    such thing. Because of this when we read it back from the text file the LF character is interpreted as line break (or new para) on Mac and soft return on Windows.

    These files require conversion when moved from one OS to another

    Consider this article for more information: https://www.oreilly.com/library/view/mac-os-x/0596004605/ch01s06.html
    A same analogy is found in excel when saved as a text file

    Thanks

    Hi,
    Thanks for your patience all this while. We investigated on this issue and below are our findings. The problem with this bug is related to ages old standards difference between different operating systems.
    On Mac (OS X and later) there is only one way to identify line end i.e by using a single character LF, while on Windows (and DOS before it) uses a pair of CR and LF characters to terminate lines.
    Hence when writing them down to any text file these characters are written as such.
    Windows, can therefore dedicate LF to understand soft return separately while Mac cannot do any
    such thing. Because of this when we read it back from the text file the LF character is interpreted as line break (or new para) on Mac and soft return on Windows.

    These files require conversion when moved from one OS to another

    Consider this… more