[ID-4275284][Windows][KB5074109][KB5073724]InDesign encounters Error 2 while saving files or crashes during the save process
Abruptly files that have been edited on a Mac are corrupting when opened on PC and a save is attempted - often crashing InDesign repeatedly. Can normally eventually save a copy to 'Downloads' - rather than the shared Dropbox folder and then overwrite but tends to take several restarts and recovery attemps / saving as idml. Gives a variety of error messages - sometimes error 2, sometimes unable to do this process, some times tried to save but couldn't... any ideas?!
[Windows][KB5074109][KB5073724]InDesign encounters Error 2 while saving files or crashes during the save process
Prerequisites
Windows 10 - January 13, 2026—KB5073724 (OS Builds 19045.6809 and 19044.6809)
Windows 11 - January 13, 2026—KB5074109 (OS Builds 26200.7623 and 26100.7623)
Steps
- Create a new file in InDesign.
- Save the file (locally or on a network).
- Reopen the file, make edits, and attempt to save it again.
Result:
- Error 2 is displayed.
- In some cases, InDesign crashes.
Expected Result:
The file should save successfully.
UserVoice Thread - https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/50900426-files-saved-on-mac-crash-when-saved-on-pc
Adobe Forum - InDesign files corrupted and unable to save after Windows 11 update KB5074109 (January 2026)
https://community.adobe.com/t5/indesign-discussions/indesign-files-corrupted-and-unable-to-save-after-windows-11-update-kb5074109-january-2026/td-p/15663227
Workaround:
Uninstall the latest Microsoft update released on 13 January 2026
- Windows 10 - January 13, 2026—KB5073724 (OS Builds 19045.6809 and 19044.6809)
- Windows 11 - January 13, 2026—KB5074109 (OS Builds 26200.7623 and 26100.7623)
MHasteley
shared this idea
Hi,
Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.
—
Adobe InDesign Team
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Andy K commented
I am on windows 11. My colleague had the very same issue. There are a lot of posts in the adobe support forums about it too - uninstalling that specific update solved it.
It's affecting users who are synced to onedrive, drop box etc.
What's strange though - the update just got installed again when I restarted my computer today and the error has yet to occur.
EDIT: It started to happen about 10 minutes after posting :]
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MHasteley
commented
Doesn't seem like it'd be anything to do with that from the notes but who knows...
https://support.microsoft.com/en-gb/topic/january-13-2026-kb5073724-os-builds-19045-6809-and-19044-6809-bd960b49-050e-432f-a9d5-2454cb377fed -
MHasteley
commented
@Andy K - did update, though to KB5073724 (Cumulative Update for Windows 10 v 22H2) - are you on Windows 11?
Will try rolling it back.
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Check if you have had this windows security update installed in the last day or so:
2026-01 Security Update (KB5074109) (26200.7623)This was causing a similar issue for me and uninstalling the update fixed it.