Publish Online feature has issues when viewed in iOS 13
We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it back to a normal view, but often it zooms back out with part of the page cut off. This content was created using InDesign Creative Cloud 14. I spoke with tech support and she indicated a ticket was filed with the engineering team. Posting here as well for others to be aware and to receive updates!
Same problem here, but not only with Apple devices. Zooming error also occurs on android phones.
Glenn Tisman commented
Have the same problem. My iOS is 13.3. Interestingly if you produce a pdf within Swift that uses ink annotations they crash when pinch zooming the pdfView.
It is clear that since ios 13 there have been a series of problems with rendering pdf Views and Apple is aware but I get the feeling that they are peddling as fast as they can and it will take time to get it right. However, the damage to app developers and app users has been severe and unfortunately continues. 12/27/2019. I have no solutions and as usual Adobe will be pointing the finger at Apple and vice versa. I think its Apple's ios13..issues. problem.