shift doesn't work at all
I updated the version yesterday.... shift doesn't work any more!
ji
shared this idea
Hello All,
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html
In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
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Sanyam Talwar
InDesign Team
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Łukasz
commented
This is happening again. InDesign 15.1.2 Mac OS Catalina 10.15.6 (19G2021)
Any ETA on solving this?
PS: Thought I'm loosing my mind ;), nice not to be alone in this ;) -
Abhishek Thakur
commented
Shift Key is not working to make the object proportionally after the new update in Mac.
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Gabrielle
commented
Mine just stopped working too after updating my macbook!
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Bart Baaijens
commented
also copying images with shift + option and dragging doens't work!
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Mark Emery
commented
Has anyone found a work around as yet as shift is key to quickly creating straight lines at either 45 or 90 degrees and scaling proportionately. Not getting anywhere with Adobe support.
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Kelsey
commented
Yeah, what the heck! So annoying.