Adobe InDesign list panels unusable + Mouse click outside InDesign window not working.
After I type any value by keyboard entering on a dialogue box (like font size, transparency, color tone, font spacing etc), all InDesign list panels become unusable: list elements (swatches, fonts etc) slip away from mouse selection like they were anchored to cursor.
In the video:
1. two panels working correctly (not important which panels, the issue appears on ANY panel);
2. typing of a random value on a random box (not important which box, the issue appears after ANY keyboard entering on ANY box);
3. the same panels not working anymore (in the video I am only moving the cursor over them, without pressing any mouse button).
Mouse click outside InDesign window to desktop or other apps also doesn't work.
Functionality can be restored only by pressing Ctrl+Alt+Canc and then Esc.
InDesign version: 18.2.1 (+ ANY earlier CC version. I posted an identical report for version 16 too).
OS: Windows 10 x64
PC model: Dell XPS-15
GPU: NVIDIA GeForce GTX 1650
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marco commented
It was my post on Adobe Community.
That wasn't a real solution: on new Windows local account, InDesign panels worked correctly only because I used default right-hand mouse settings. -
Jörg Brüggemann commented
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marco commented
Thank you Jorg.
Do you have left hand mouse settings on Windows 10?
I isolated by myself the issue after a lot of tries (and a lot of useless tips from Adobe Help Center): it only appears if Windows settings > Mouse settings are setted for left handed users. (Unfortunally, I'm left handed.)During this months I accidentally found a better shortcut to restore full functionality: a click on mouse secondary button.
I informed Adobe Help Center, but after a year of waiting and paying subscription bills, they didnt't solve anything.
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Jörg Brüggemann commented
I am experiencing this behaviour, too. Also since 2023 or even earlier. Sometimes CTRL+ALT+ESC doesn't work on the first try.
Had it on an HP Laptop with integrated GPU, Surface Laptop Studio with RTX 3050 and on a Desktop with a GTX1080. Intel and AMD CPU. Only contstants i can think of between these machines (beside myself) are
- Greenshot
- Logitech Mouse/Keybord inkl. Logitech Software
- IrfanView
- windows 10 x64
- Dropbox/OneDrive/GoogleDrive clients
- chrome
- Microsoft PowerToys
- MS Office
- VLC Player