2911 results found

1. Screen flickers when I move an item

   > >When I want to move something , for example a text frame, my screen flickers. This is very annoying and i'm afraid if i move items too much, Indesign will crash. What can I do to fix this?> >

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2. [ID-4255452] Text variables with modification date not working when saved to Cloud.

   > >I created a text variable to update the date when the document is modified. When I opened my document in the beta version of InDesign, the text frame for my text variable was empty. I tried to re-enter the variable, and I tried making a new variable. When I selected a variable that included the current date, it would not appear. I created a Modification Date text variable and a custom text variable based on the Modification date. They appeared correctly. I saved the InDesign doc to the cloud. Once I applied a paragraph style, the text disappeared in both boxes.> >

   > >I created a text variable to update the date when the document is modified. When I opened my document in the beta version of InDesign, the text frame for my text variable was empty. I tried to re-enter the variable, and I tried making a new variable. When I selected a variable that included the current date, it would not appear. I created a Modification Date text variable and a custom text variable based on the Modification date. They appeared correctly. I saved the InDesign doc to the cloud. Once I applied a paragraph style, the text disappeared in… more

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

   Please update your InDesign application to this latest version to get the fix.

   --

   Adobe InDesign team

3. Ghost hyperlinks can't be fixed

   > >With placed Word text, I often have 'ghost hyperlinks', meaning I need there's no active hyperlink in the text but I'm not allowed to select that text and add a hyperlink – 'New hyperlink' is greyed out. > >Double-clicking the paragraph inspires this message: "all corrupt hyperlinks in the selected text have been removed," but I'm still unable to add a hyperlink. The only fix I've found is to cut the text, paste it in another app, copy and re-paste it into ID as fresh 'uncorrupted' text.> >Cutting all relevant paragraphs makes ID crash.> >Of course this is a real hassle, so Adobe, please fix this issue.> >ID 2024, Mac.> >

   > >With placed Word text, I often have 'ghost hyperlinks', meaning I need there's no active hyperlink in the text but I'm not allowed to select that text and add a hyperlink – 'New hyperlink' is greyed out. > >Double-clicking the paragraph inspires this message: "all corrupt hyperlinks in the selected text have been removed," but I'm still unable to add a hyperlink. The only fix I've found is to cut the text, paste it in another app, copy and re-paste it into ID as fresh 'uncorrupted' text.> >Cutting all relevant paragraphs makes ID crash.> >Of course… more

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4. import pdf comments

   > > >ID 14 Mac> >Copy text out of a comment to paste into layout> >Would expect that the cursor could be used to select all or part of an imported PDF comment> >In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch back to ID to paste.> > >

   > > >ID 14 Mac> >Copy text out of a comment to paste into layout> >Would expect that the cursor could be used to select all or part of an imported PDF comment> >In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of… more

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   5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

5. Changing font in Character Panel frequently causes a crash in Indesign CC 2018

   > >Since 2018 version, changing a font in the character panel frequently crashes the application, but not 100% of the time. Font worked fine in older version and sometimes works fine in 2018, but the same issue has happened a good few times in the last week or so.> >

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   70 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

6. Text disappears.

   > >Entire page of text disappears randomly. InDesign provided a temporary fix and then a more permanent one in the most recent update. Worked for awhile. Has started happening again. Have to use revert key to get back text and start over.> >Using version 21.2 in Windows 11 format on a PC> >

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7. InDesign crashes when deleting pages from multiple files

   > >This doesn't happen on every single file, but it happens probably once a week or so. I will need to delete anywhere from a couple pages to a couple hundred pages in an InDesign file, and when I try to delete those pages, InDesign will freeze and crash. > >The option in Preferences to add pages to the end of the Story Editor is not checked on, so that isn't causing it. > >The issue will persist even if I save the file as an idml and open in older CC versions. Thank heavens I still have my old CS6, because the only solution I have ever found for this issue is to open the idml in CS6, delete the pages, resave, and then open the file in CC 2023 and continue working. > >If that solution isn't viable because the document uses features that weren't available in CS6, then I end up having to recreate the file entirely by copy+pasting the main story over to a new document and then recreating every other element in the original document.> >This costs me anywhere from an hour to several hours of billable work time every week, and I'm sick of it. I should not have to use 10-year-old software to do something basic like delete pages from a document.> >

   > >This doesn't happen on every single file, but it happens probably once a week or so. I will need to delete anywhere from a couple pages to a couple hundred pages in an InDesign file, and when I try to delete those pages, InDesign will freeze and crash. > >The option in Preferences to add pages to the end of the Story Editor is not checked on, so that isn't causing it. > >The issue will persist even if I save the file as an idml and open in older CC versions. Thank heavens I still have my… more

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8. When I copy and paste from Illustrator CC into InDesign CC, instead of the vector art I get this text.

   > ><!-- Generator: Adobe Illustrator 22.1.0, SVG Export Plug-In -->> <svg version=”1.1”> xmlns=”http://www.w3.org/2000/svg” xmlns:xlink=”http://www.w3.org/1999/xlink” xmlns:a=”http://ns.adobe.com/AdobeSVGViewerExtensions/3.0/”> x=”0px” y=”0px” width=”5.9px” height=”5.9px” viewBox=”0 0 5.9 5.9” style=”enable-background:new 0 0 5.9 5.9;”> xml:space=”preserve”>> <style type=”text/css”>> .st0{clip-path:url(#SVGID>2>);fill:none;stroke:#231F20;stroke-width:0.421;stroke-miterlimit:3.864;}> .st1{clip-path:url(#SVGID>4>);fill:none;stroke:#231F20;stroke-width:0.421;stroke-miterlimit:3.864;}> </style>> <defs>> </defs>> <g>> <defs>> <rect id=”SVGID_1_” width=”5.9” height=”5.9”/>> </defs>> <clipPath id=”SVGID_2_”>> <use xlink:href=”#SVGID_1_” style=”overflow:visible;”/>> </clipPath>> <circle class=”st0” cx=”3” cy=”3” r=”2.8”/>> </g>> </svg>> >

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   9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →

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9. Text engine buffer breaks if text contains diacritics

   > >I regularily edit pages with fairly long text in Icelandic, a language which uses diacritics quite a bit. If the text gets to be more than a few hundred words, the text engine buffer starts acting up, especially when using accents. It will enter two or more accents in addition to the intended accented letter, sometimes mangling the order of letters too, always being laggy too. This is NOT a new problem, but I feel it has become much more pronounced in CC 2018.> >In the attached screenshot the intended text "fréttastjóra að gefa því" has appeared as "´fr´´éttastj´ór´a að gefa þv´í"> >

   > >I regularily edit pages with fairly long text in Icelandic, a language which uses diacritics quite a bit. If the text gets to be more than a few hundred words, the text engine buffer starts acting up, especially when using accents. It will enter two or more accents in addition to the intended accented letter, sometimes mangling the order of letters too, always being laggy too. This is NOT a new problem, but I feel it has become much more pronounced in CC 2018.> >In the attached screenshot the intended text "fréttastjóra að gefa því" has appeared as… more

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10. images oversized on text import

    > >This is not a new issue. Just haven't reported it before.> I work on educational books. Text comes in Word files.> Almost every time I place a Word file with graphics, the graphics show up HUGE. Some are so big, the only way I've been able to deal with is create a huge file, open the text box up to include every bit of space.> Today... the only size that would allow me to see the graphic was 400p x 400p!> >Not an isolated issue. I receive Word files from multiple sources, and every Word file upon import has graphics that are oversized.> >

    > >This is not a new issue. Just haven't reported it before.> I work on educational books. Text comes in Word files.> Almost every time I place a Word file with graphics, the graphics show up HUGE. Some are so big, the only way I've been able to deal with is create a huge file, open the text box up to include every bit of space.> Today... the only size that would allow me to see the graphic was 400p x 400p!> >Not an isolated issue. I receive Word files from multiple sources, and every Word… more

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11. InDesign crashes while accessing printer setup or printing on Windows

    > >I've had no issues in writing documents, but printing an existing one crashed InDesign2018. A crash report was automatically generated and sent to you &/ or Apple.> >

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    11 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

12. Tagged Text file import randomly places URLs throughout text

    > >I can't import an InDesign Tagged Text file without getting randomly inserted footnote URLs placed throughout the text and all footnote links being broken.> >Since I'm working on a book and have hundreds of footnotes, I thought AITT would be my best option for backing up and recovering chapter text.> >InDesign 13.1.0.76> macOS 10.13.6> >

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13. text box link

    > >This is a bug affecting my Windows 10 version (18.3 x64) that has been happening for the last week or so, presumably with the latest update. Text box links will break for no reason leaving the content displayed in each text box as its new content. I actually watched it break the connection between the text boxes while I was doing nothing to my document.> >

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14. Multiple spaces between words

    > >No idea just a simple bug report, but first your system places multiple adds in the process of getting to this point. Second I'm not interested in playing games with your process, I do not have time. NOW, here is the problem:> >While copying text from >https://www.easa.europa.eu/sites/default/files/dfu/EasyAccessRules_for_AirOperations-Oct2019.pdf> on the while on the internet and pasting into InDesign I get one or two spaces between the words. I then have to remove the spaces manually. I'm working with a lot of information and do not need to take the time removing the spaces.> >

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →

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15. Creating TOC cause InDesign crash

    > >I have a document of 97 pages and I need to create the TOC with one single style (it's a list of product SKUs).> Every time I click OK on my TOC dialog to create the TOC InDesign crashes.> I tried to convert the document in IDML and reopen it but I have no luck.> >

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    0 comments  ·  Book/TOC  ·  Delete…  ·  Admin →

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue
    We are reviewing it

    -InDesign Team

16. Indesign 20.1 There is a delay in moving picture/text box

    > >Clicking on a text box takes about 5/6 seconds before it selects it to move it.> >

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    1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with performance and stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    a. Please share your OS version and machine configuration

    • To save your Mac's system configuration, open the "About This Mac" window, select "System Report," and then choose "File" > "Save" to export a detailed system information file that captures your current settings; you can name and save it to a location on your Mac for future reference. 

    b. Steps to Collect Windows System Information

    • Type System Information in the search bar.
    • Double-click the System Information app.
    • Click File. Click Save.
    • Name the file. Save the file to the Downloads folder. Click Save.

    c. Reproducible Steps – What workflow are you experiencing performance issues in?

    d. Video recording of the issue

    e. Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    f. Screenshot of Memory usage while the issue is observed

    e. Please follow the below steps on the Macintosh

    • Open Terminal in full-screen mode
    • Drag the InDesign application on the terminal (e.g. “/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025”)
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us.

    —

    Adobe InDesign Team

    We have released InDesign 2025(v20.2.0.036) with performance and stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    a. Please share your OS version and machine configuration

    • To save your Mac's system configuration, open the "About This Mac" window, select "System Report," and then choose "File" > "Save" to export a detailed system information file that captures your current settings; you can name and save it to a location on your Mac for future reference. 

    b. Steps to Collect Windows System Information

    • Type System Information in the search bar.
    • Double-click the System Information app.
    • Click File. Click Save.
    • Name the file. Save the file to the Downloads folder. Click Save.

    c. Reproducible Steps – What workflow are you experiencing performance issues in?

    d. Video recording of… more

17. InDesign still crashing when saving to external server folder/alias

    > >I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows: > 1. Create new document > 2. Save As> 3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a shared folder with multiple sub folders.)> 4. Select sub folder> 5. Save> >I then get two error messages back to back which read:> >"The network connection was lost for the file test.indd, or the file was modified by another process."> >Then a second message: "Error: Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents."> >I can reproduce this issue over and over again. > >The file still saves but having to reopen InDesign over and over slows my workflow. Alternatively I have to save the files to the desktop then drag them to the folder I need them in. Both ways impact my work flow negatively.> >I have attached a file which details the report that comes up after the crash.> >

    > >I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows: > 1. Create new document > 2. Save As> 3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version… more

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    21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

    Thanks,
    Abhinav

18. indesign 16.0 - new bug - text-wrap with image not correct

    > >If i place an image into a frame and set text-wrap on that frame, it works correct and text breaks fine. If however i set the same text-wrap on the image (double click image or select content) instead of the frame, it will not wrap the text at the correct width. See attached screenshot.> >

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The values that are shown in the Text Wrap panel & also the Frame Fitting Options dialog for Crop amounts relate to the inherent image size, not to the size it appears within InDesign – that is, they refer to the image as though it were placed at 100% scale. That means it’s based on the image resolution and the scaling at which it is placed.
    To see how this works, when you place an image, just click on the document – it will come at its 100% scale. Now select the Image contents, open the Text Wrap panel, and input 30mm in one of the fields, the value will be correct. Now scale down the image contents to 50% of its size – now measure the text wrap – it will be roughly 15mm in size.

    Hope it helps.

    —
    InDesign team

19. crash font style

    > >Unfortunately, the Mac crashes when you want to create a new character format in Indesign. I deleted the default settings and restarted Indesign -Mac. But unfortunately that didn't help. > >

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. drop shadow issues

    > >Hello!> >I'm trying to do an A3 poster with two layers:> Layer one: A rectangle a white-black gradient fill and some line option and drop shadow applied.> Layer two: Some text frames with white text with black strokes.> >When I add drop shadow to the text it looks just as intended on screen.> >But when I print it out on a big, expensive Samsung X7600 Series printer, I get a kind of gradient color in bottom of text frames. As if I had applied some color to the frame. > (Please see the attached file "indd cc print screen".)> >I have made sure to just apply shadow to text in the effects dialogue.> >It does'nt seem to matter what changes I do. > The printed result is the same as in the attached file "printed scanned".> >Same error when I export to pdf.> >Why, but why!?> >What am I doing wrong?> >I'm using Indesign CC, ver. 13.0.1 x64 on PC. Swedish.> >Very thankful for some help!> And please forgive my english spelling.> >Regards!> >Thomas,> Sweden> >

    > >Hello!> >I'm trying to do an A3 poster with two layers:> Layer one: A rectangle a white-black gradient fill and some line option and drop shadow applied.> Layer two: Some text frames with white text with black strokes.> >When I add drop shadow to the text it looks just as intended on screen.> >But when I print it out on a big, expensive Samsung X7600 Series printer, I get a kind of gradient color in bottom of text frames. As if I had applied some color to the frame. > (Please see the attached… more

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    5 votes

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    5 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →

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