Bug details

drop shadow issues

Hello!

I'm trying to do an A3 poster with two layers:
Layer one: A rectangle a white-black gradient fill and some line option and drop shadow applied.
Layer two: Some text frames with white text with black strokes.

When I add drop shadow to the text it looks just as intended on screen.

But when I print it out on a big, expensive Samsung X7600 Series printer, I get a kind of gradient color in bottom of text frames. As if I had applied some color to the frame.
(Please see the attached file "indd cc print screen".)

I have made sure to just apply shadow to text in the effects dialogue.

It does'nt seem to matter what changes I do.
The printed result is the same as in the attached file "printed scanned".

Same error when I export to pdf.

Why, but why!?

What am I doing wrong?

I'm using Indesign CC, ver. 13.0.1 x64 on PC. Swedish.

Very thankful for some help!
And please forgive my english spelling.

Regards!

Thomas,
Sweden

4 votes
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

5 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...
  • Anonymous commented  ·   ·  Flag as inappropriate

    also having this problem ... appears to be a bug that Adobe have yet to fix! Presume that the grey background image you are putting the text on top has been created in Indesign ... the only work around I have found is to create the background image in Photoshop and then when you place the text on top in Indesign, it prints out fine or exports fine as a pdf. FYI this doesn't happen when you export as a high res jpeg image.

    Adobe tech support: kindly advise status of fix for this bug.
    tx.
    L

  • Tom commented  ·   ·  Flag as inappropriate

    I'm using indesign to make subtitles as transparent PNGs. When I apply a drop shadow to text and export as a transparent PNG the drop shadow shifts from left to right so that shadows on text on the left are shorter than text on the right side. Is there anyway to fix this bug?

  • Kay Pingel commented  ·   ·  Flag as inappropriate

    If you create a Drop Shadow between 19 - 55 mm in size and export the page as PDF-X3 with 300 dpi, the full resolution is not rendered (check with Acrobat Pro DC - Preflight with image resolution check). Under 19 mm and over 55 mm everything is OK. Tested on Windows 7 + 10 (InDesign CC + CS6) and Mac (InDesign CC)

  • Rob commented  ·   ·  Flag as inappropriate

    When I have a drop shadow on a white background it appears as it should. as soon as it goes on top of a solid background it looks like a solid block? Any ideas?

Feedback and Knowledge Base