1381 results found

1. Drop Cap kerning and tweaking

   Can the team look at users being able to kern and make further edits to Drop Caps, to fit better with body text rather than having to manually paste in an anchored object to get it to look the way we want?

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2. InDesign and Acrobat accessibility conflict

   Adobe InDesign version: 2019 CC

   We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

   Quick summary:

   H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
   The Structure and Article order does not transfer to the PDF

   To explain the issue clearly I have numbered the images in the process order.

   1. Image: 1 InDesign Accessibility setup.png
   2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
   3. I have added the content I want to be read in Articles and put them in the correct order
   4. I have created tags and assigned all the content correctly
   5. I have reordered the ‘Structure’ to be in the reading order too

   Please note - the order of the ‘Structure’ and or ‘Articles’ does not transfer to Acrobat (after selecting the correct export settings.

   1. Image: 2 Interactive PDF with options selected.png
      This image shows I have selected Interactive PDF and selected:
      ‘Create tagged PDF’
      ‘Use structure for Tab Order’

   2. Image: 3 Initial PDF review - incorrect content order.png
      You can see the reading order does not match either the ‘Article’ or ‘Structure’ order from InDesign which I have set up.

   You can also see that the elements are ‘Spans’ not H1, H2 and P tags.

   1. Image: 4 Initial PDF review - Tag number ordering incorrect.png
      You can see the screen readers reading order by the numbers shown on this image which again does not match the order I set up in InDesign.

   2. 5 Initial PDF review - tag h1 splitting.png
      The tag order doesn’t match the structure setup in InDesign
      Also there is another bug when reading H1 tags on multiple lines.

   You can see how the H1 tag is broken by 4 lines. This has been tested and you have to swipe 4 times to listen to the full H1 header.

   1. 6 Initial PDF review - tag h1 splitting - fix by order assigning.png In Acrobat I have then gone into the reading order and manually set the main header to a H1 tag. This then groups the text in the tag order window and fixes the issue of it being multilines. You can then also see the tag has changed from Span to H1.

   The same thing needs to be done for the other multi layered heading tags.

   I hope this is clear enough to understand.

   Adobe InDesign version: 2019 CC

   We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

   Quick summary:

   H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
   The Structure and Article order does not transfer to the PDF

   To explain the issue clearly I have numbered the images in the process order.

   1. Image: 1 InDesign Accessibility setup.png
   2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
   3. I… more

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue is fixed in the latest release of InDesign – version 16.0

   —
   Adobe InDesign team

3. Preferences won't fully show text

   Preference menu truncates the preferences option so it can not be read. Unable to resize window to see the text.

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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4. Aligning objects keeps button selected

   When clicking align left edges / horizontal centres / vertical centres etc the button remains highlighted.
   Then when trying to use the keyboard arrows to move the previously selected object - object does not move with the arrow key inputs.
   This only happens on the top control panel rather than the separate align window.

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5. indesign not packaging, updated to mojave 10.14.6 last week

   Just updated to Mojave 10.14.6, I cannot package my indesign files, it gets half way through and freezes. When I try to cancel, the spinning wheel comes up and the application does not respond, then I have to force quit. Help! I have catalogs to package up.

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   0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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6. Document dissapearing from view after screenlock

   Every time my screen goes to sleep or autolocks, when I open it back up the document I am working on disappears from view. I can see it is still there as there are a few frame outlines visible, and I am able to save it close it and reopen, then all is fine again but it is a very annoying issue as I have to do this multiple times per day.

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7. InDesign 2026 (v 21.01) Won't lock "Constrain Proportions"

   When resizing an object, Indesign 2026 won't retain the selection 'Constrain proportions for width and height' when clicked from the properties window.

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   1 comment  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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8. convert footnotes

   Just a small thing..
   When InDesign convert footnotes to endnotes I need to click 'Done' twice. the first window should be closed automatically

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9. "Edit Page Size" drop down list; each entry duplicated

   When using the "Edit Page Size" button/drop down on the Pages panel, the list of page sizes has begin showing duplicate entries, and I'm not sure why. It seems to have started out of nowhere.
   To select an item in the list, you can see in the screenshot that each entry is doubled, and sometimes the "top" item is the correct one to click, other times it is the "bottom" item. In each pairing, one of them does nothing when selected.
   I've attached an image to show what I mean.

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   3 votes

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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10. InDesign crashes when adding Cross-Reference

    Adobe InDesign CC 14.0 (Macintosh)

    I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.

    When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.

    I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.

    I created a blank doc and am able to use cross-references there with no issue, but that doc doesn't have all of the fonts and elements and other work from my main file -- which leads me to believe it's something about my file which is contributing to the issue.

    I tried saving as IDML which did not correct anything.

    Adobe InDesign CC 14.0 (Macintosh)

    I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.

    When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.

    I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.

    I created a blank doc and am able… more

    5 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

    InDesign 14.0 on Windows 10 x64

    I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

    Expected result:
    The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

    Actual result:
    In InDesign 14.0, clicking a document-installed font from the font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame font stays the same.

    Steps to reproduce:
    1. Create a new document in InDesign.
    2. Create a new text frame with the word "Test." Save and then close.
    3. In the same location as your new document, create a "Document fonts" folder. Copy an OTF or TTF font file into this folder. In my case, I copied "Sacremento-Regular.ttf" into this folder.
    4. Reopen the new InDesign document you saved in step 2.
    5. Select the text in the text frame. Note the current font (most likely Minion Pro).
    6. From the type list, select the document-installed font you copied into the "Document fonts" folder.
    7. Note the "Click 'Activate' button to activate fonts" error message, and that the font for the text frame has remained the same.

    InDesign 14.0 on Windows 10 x64

    I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

    Expected result:
    The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

    Actual result:
    In InDesign 14.0, clicking a… more

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    17 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

12. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried removing any unused or empty layers in all of the .indd linkages
    - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
    - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
    
    - I have trashed all my preferences multiple times.
    - I have restarted my computer multiple times.
    - I have tested the above with multiple Indesign files and still receive the attached error messages

    Expected result:
    To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

    Version of Indesign: 18.2 on a PC

    I'm worried this error occurring as I updated my Indesign software in the last two days.

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried… more

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    7 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is available in the latest release of InDesign - version 18.2.1

    Please update your copy of InDesign to this latest version to get the fix.

    --

    Adobe InDesign team

13. inDesign 2020 removed the zoom view box from the top menu bar

    This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

    I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or out by one factor, whereas the zoom view box at the top menu bar would let you instantly jump the view in our out by 3 or 4 "sizes."Count me as a most unhappy user who will stay with inDesign 2109.

    By the way... inDesign 2020's menu bar is now empty to the right of "help." So what was gained taking this highly useful feature away? And why not give users the option to have that zoom view menu feature in one of the pre-sets like "Essentials Classics"? I will grumble once more about my unhappiness at the loss of this important feature and the hubris of Adobe engineers to drop such a valuable element of this software.

    This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

    I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or… more

    12 votes

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    12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.

    To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.

    Meanwhile, we are reviewing this request.

    —
    Adobe InDesign team

14. BLUE LAYERS ON ALL THE PAGES

    Every document I open, new or Existing file -
    there are blue layers on all the pages at the window 'pages'.
    please help..

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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15. When setting the frame grid with the shortcut key, it becomes an unintended font display

    InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
    Windows

    1. make new document
    2. make new frame grid
    3. select frame grid
    4. press key "Ctrl+B", and open dialog

    A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
    Should be displayed is the default "Kozuka Mincho Pr6 N".

    CC 2017 and older versions are no problem.

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    12 votes

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will look into this

    -Aman

16. InDesign lock file corrupted when computer sleeps

    InDesign lock file is corrupted if computer sleeps with an open document with pending changes. App instructs to close the app and try again. When InDesign starts and you try to open last opened file, App states that I don't have permission or the file may already be opened. All you can do is copy the file, but all pending changes have been lost. Cannot delete the lock file in order to access original file. This is a continuing problem. (Surface Book, Win 10 2004 release)

    1 vote

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17. ID will crash on awake (MacOS)

    Adobe InDesign, for the last two, three versions (current 16.2.1), will crash 100% of the time when the Mac comes back from sleep mode. I'm running MacOS 10.15.7 on two separate Macs (iMac 2020 and an over Mac Book Pro), both with plenty or RAM, and this will happen 100% of the time on both systems. I've reported this several times but when you issue a new update to "fix bugs" this one persists.

    1 vote

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18. booklet

    Hi there, I have a problem too with my exported PDF out of PS when printing a booklet. No matter what settings I run the PDF will come out in portrait aspect ratio and not in landscape when I print as DEVICE INDEPENDENT. Mine is a booklet half Letter, classic 2 staples in the fold (5 pages front & back, 4cl.). I can print it 8.5''x11'' but not with bleed and crop marks. Any idea why, please? Thank you! (This problem was not in 2018 version).

    2 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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19. InDesign 2020: crashing, undo doesn't work, missing fonts, text wrap is broken, so many bugs

    The Undo bug is back. I tried to undo some text (in a table) and it reverted the document back to the previous save and then crashed.

    On re-opening, ID complains that it can't find my installed fonts that I used in the document. They show up in the document, it just complains that they are not there. These are fonts that I bought and installed, so I know they are available.

    I have also been having problems with text wrap not working half the time. I set a box (I've tried both image and text boxes) to text wrap and nothing will happen. Text still flows under the box. Sometimes it works. Sometimes it suddenly starts working on things that wouldn't text wrap the day before, so there is no way to try to repeat the bug to figure out the trigger.

    Also, the mechanism to convert a 2020 document back to 2019 so I can actually get things done with working software doesn't work, go fig. It crashed when I tried to use it.

    InDesign 15.0.1
    MacOS 10.15.3

    The Undo bug is back. I tried to undo some text (in a table) and it reverted the document back to the previous save and then crashed.

    On re-opening, ID complains that it can't find my installed fonts that I used in the document. They show up in the document, it just complains that they are not there. These are fonts that I bought and installed, so I know they are available.

    I have also been having problems with text wrap not working half the time. I set a box (I've tried both image and text boxes) to text wrap… more

    4 votes

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As per the customer, the issue got resolved by uninstall and re installation of InDesign 2020.

20. Can not save or export in MacOS Montery

    1. version 17.0, apple M1 (also rosetta) MacOS Montery
    2. Click File, then click Save, Save As or Export
    3. A window pops up to save or export
    4. Nothing shows..
    5. nothing to show....

    I can work on my files, but can not save, save as or export anything.

    4 votes

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