Export PDF crashes InDesign
Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.
InDesign 14.0.3 running on Catalina OS.
We’ve been able to reproduce the issue and it is currently under investigation.
Customers facing a similar issue, please share the document(s) with email@example.com.
Adobe InDesign team
Sharon Tehrani commented
My issue was deleted and merged with this one. My problem is different. Export to PDF fails for large files only. It shows the status icon for hours and the background process never completes. I have to manually force quit ID 2020 and am unable to export to PDF for this file and many others using the same graphics. I've attached one here.
UPDATE - will not let me attach. Where can I email it to?
Sanyam Talwar commented
We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to firstname.lastname@example.org:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
Adobe InDesign Team
Peter Crownfield commented
Continues with InDesign 15.0 — option to include bookmarks is available, but saving with bookmarks crashes InDesign