7413 results found

1. installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina

   Different clients have the same problem. Installed fonts on the system are not recognised by InDesign 17.2. Other Adobe applications recognise the font and it can be used in those applications. I can recreate the problem, my colleague not. After downgrading InDesign to version 17.01 everything works fine.

   •  

   •  

   •  

   135 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   114 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We've just released InDesign 17.2.1 version which addresses this issue.

   Please update to this latest version using Creative Cloud Desktop application.

   In case the fix does not work immediately for you, please try the following:

   1) Quit InDesign.

   2) Delete the following:

   on Mac:

   /Users/[yourname]/Library/Caches/Adobe InDesign

   /Users/[yourname]/Library/Preferences/Adobe InDesign

   on Win:

   C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

   C:\Users\[yourname]\AppData\Local\Adobe\InDesign

   
   

   Relaunch InDesign & see if it works properly now.

   --

   InDesign team

2. Content following a list exports to HTML/EPUB as part of the last list item

   When exporting a document that includes a list to EPUB or HTML, everything after the list is exported inside the last list item. Attached screen shots show the issue.

   •  

   •  

   •  

   •  

   133 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   20 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has got fixed in the recently released versions of InDesign, starting with InDesign 2022.

   --

   Adobe InDesign team

3. [Performance] Footnote disappears

   A footnote disappeared without reason then appeared back when I changed something in the page layout. This is a very important bug because InDesign didn't display any kind of warning about this problem: no red indicator of missing text or overfull text block. I noticed it by chance. Please look at the screen captures to understand it: the number 2 footnote is missing whereas the footnote number is present in the text. In the other screen capture, the problem has been solved.

   • 

   •  

   •  

   131 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   76 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Closed: Fixed  ·  amaarora responded

   The fix for this issue is now available in the latest update of InDesign – version 16.1

   Please update to this version to get the fix. To prevent problem on existing documents and see the footnotes again, you will have to force recompose the stories.
   To force recompose stories, you can use the shortcut Command-Option-/ (slash) on Mac or Ctrl-Alt-slash on Windows

   -InDesign Team

4. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

   Lost all Save, Save As, Undo functionality while working.
   To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   • 

   • 

   • 

   130 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   218 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

   Of the responses we have received, the conclusion we’ve come to is:
   This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

   Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

   However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
   A) a test file,
   B) detailed steps to replicate the issue
   C) any specific type of content that causes this
   D) a screen recording, etc.
   E) ID version, OS, etc.
   (You can put the testing artifacts at a shareable location and share the link with us, reaching us at sharewithID@adobe.com OR rkiran@adobe.com.
   This will help us immensely in determining a proper fix for this issue.

   We seek your continued support to help improve InDesign. Let us do it together.

   —
   Adobe InDesign team

   As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

   Of the responses we have received, the conclusion we’ve come to is:
   This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

   Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

   However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
   A) a test file,
   B) detailed steps to replicate the issue
   C) any… more

5. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

   Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

   Is this an issue of my computer talking to Adobe servers?

   Nothing to screen shot, there is no message.

   112 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   122 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

   This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

   If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
   In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

   We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently as possible; we need your support.

   Regards,
   Abhinav Kaushik
   InDesign Team

   Hello All,

   Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

   This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

   If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
   In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

   We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently… more

6. Undo Not Working properly in InDesign 2020

   InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

   •  

   •  

   •  

   111 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   178 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

7. ScriptUI: Opening Dialog while dialog is open breaks InDesign

   I'm running InDesign 14.0.2 on a macOS High Sierra (10.13.6)

   In a script i created I have a Dialog. It has a button that opens another dialog.

   Before my last indesign-update (CC 14.0.2) the second dialog would open and when i closed it, i could use the previous dialog window again.

   Now with the Update when I open the second dialog and close it again, i cant use (or close) the previous dialog and it blocks me from using InDesign. I can move the dialogwindow around but thats it so i have to restart indesign.

   I tested this on two colleague's system with the same InDesign version (14.0.2) and had the same result.
   I tested this on a colleague's system with 14.0.1 and it worked as intended. (Also it worked for me before the update)

   Attached is a testscript with the dialogs and a short videodemonstration.

   Pls fix this, as we use this function to change settings in configfiles for scripts we use.

   I'm running InDesign 14.0.2 on a macOS High Sierra (10.13.6)

   In a script i created I have a Dialog. It has a button that opens another dialog.

   Before my last indesign-update (CC 14.0.2) the second dialog would open and when i closed it, i could use the previous dialog window again.

   Now with the Update when I open the second dialog and close it again, i cant use (or close) the previous dialog and it blocks me from using InDesign. I can move the dialogwindow around but thats it so i have to restart indesign.

   I tested this on two… more

   • 

   • 

   109 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   45 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

8. [ID-4228495]Export Tagging: ‘i’ character in class name exports as blank space

   I just did the 2018 update, so I think it's the most recent version: 13.0 x64

   I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
   should be: <p class="bright"></p>
   getting: <p class="br ght"></p>

   This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

   This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain the character 'i', this problem has brought the workflow to a dead halt.

   I just did the 2018 update, so I think it's the most recent version: 13.0 x64

   I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
   should be: <p class="bright"></p>
   getting: <p class="br ght"></p>

   This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

   This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain… more

   •  

   •  

   •  

   •  

   • 

   109 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   27 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we started our investigation to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

   We recommend you upgrade to the latest version of InDesign 2026(v21.0.0.192) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —

   Adobe InDesign Team

9. Proportional Scaling Using Shift Button Not Working

   In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

   109 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   280 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved For User  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while; we really appreciate your support!

   Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

   For now I request you to follow the below provided KB doc for the quick workaround of the problem.
   https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

   In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

   Regards,
   Abhinav Kaushik
   InDesign Team

10. Anchored textframe with auto-sizing/auto-adjusting "height" causes InDesign 2020 to freeze

    Anchored textframe with auto-sizing/auto-adjusting "height", text aligned to baseline and anchored object settings "anchored position: custom", "anchorPoint: bottom left/center/right" causes InDesign 2020 (15.0.1) to freeze (on Mac and PC).

    1. create an new document (size doesn't matter)
    2. create an new textframe (dimensions doesn't matter)
    3. create a second textframe (dimensions doesn't matter)
    4. insert some text in second generated textframe
    5. select the text and apply the option "align to baseline".
    6. anchor second textframe into the first created textframe
    7. set anchored object settings of the anchored textframe to: "anchored position: custom" and "anchorPoint: bottom left or bottom center or bottom right"

    8. select the anchored textframe

    9. choose the textframe fit option "frame to content" or use the shortcut "strg + alt + c" on PC

    InDesign 2020 freezes.

    or repeat steps 1. to 8. and choose auto-sizing type "height" or "height and width" or "height and width proportionally" for the anchored textframe

    InDesign 2020 freezes.

    see attached screenshot. I can't attach a .indd or .idml file cause this is not allowed (error: invalid file type)

    In previous versions (CC 2018, CC 2019) auto-adjusting "height" works as expected

    Anchored textframe with auto-sizing/auto-adjusting "height", text aligned to baseline and anchored object settings "anchored position: custom", "anchorPoint: bottom left/center/right" causes InDesign 2020 (15.0.1) to freeze (on Mac and PC).

    1. create an new document (size doesn't matter)
    2. create an new textframe (dimensions doesn't matter)
    3. create a second textframe (dimensions doesn't matter)
    4. insert some text in second generated textframe
    5. select the text and apply the option "align to baseline".
    6. anchor second textframe into the first created textframe
    7. set anchored object settings of the anchored textframe to: "anchored position: custom" and "anchorPoint: bottom left or bottom center or bottom right"

    8. select the anchored… more

    •  

    105 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    17 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix is available in the latest update of InDesign – 16.3.2 on Mac and 16.3 on Win.
    Please update your copy of InDesign to the latest available update via CCD app.

    —
    Adobe InDesign team

11. InDesign is very slow

    The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

    My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

    I have attached a Quicktime video of this behavior. The long pauses between seeing the cursor move are the times when the application has a spinning wheel. Then is works for a minute or two and starts all over again.

    Dozens of users in the forums are reporting this problem with this version.

    The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

    My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

    I… more

    • 

    104 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    52 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread… more

12. Red stripes in InDesign document

    Why do I get red stripes in the indesign document when I have more than two files open?

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    101 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    89 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

13. [ID-4208669]QR Code Generator Problems with Special Characters in vCards

    In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

    In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

    I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

    please see attached one example

    Kind regards from germany

    Max

    In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

    In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

    I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

    please see attached one example

    Kind regards from germany

    … more

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    101 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    71 comments  ·  Others  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    Please update your InDesign application to this latest version to get the fix.

    --

    Adobe InDesign team

14. BUG Keypress doesn´t respond

    With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...

    • 

    •  

    • 

    101 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    96 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

15. InDesign crashes/freezes on launch all the time

    Impossible to work. I have urgent jobs to do...

    •  

    • 

    • 

    •  

    •  

    •  

    • 

    •  

    •  

    •  

    96 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    73 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

16. [ID-4206781]Text wrapping has changed to before 2019 use textFrame based indent

    To place a graphicItem with text wrap, it is not an object-based indent like 2020, but a text frame-based indent before 2019.

    1 Version
    16.0.1(macOS10.14/10.15.6)

    2 Steps to reproduce the issues
    1. Make TextFrame. To places graphicItem above the textFrame and set text wrap.
    2. The indent set in the textFrame does not take effect for the object for which wrap text is set like before 2019.

    3 Expected result
    Indent set in the textFrame does take effect for the object for which wrap text is set like 2020.
    Please refer below Community article.
    https://community.adobe.com/t5/indesignフォーラム/indesign2020ではできていた回り込み時のインデント設定の維持が2021ではなくなっている/m-p/11677071

    4 Actual result
    The indent set in the textFrame does not take effect for the object for which text wrap is set like before 2019.

    To place a graphicItem with text wrap, it is not an object-based indent like 2020, but a text frame-based indent before 2019.

    1 Version
    16.0.1(macOS10.14/10.15.6)

    2 Steps to reproduce the issues
    1. Make TextFrame. To places graphicItem above the textFrame and set text wrap.
    2. The indent set in the textFrame does not take effect for the object for which wrap text is set like before 2019.

    3 Expected result
    Indent set in the textFrame does take effect for the object for which wrap text is set like 2020.
    Please refer below Community article.
    https://community.adobe.com/t5/indesignフォーラム/indesign2020ではできていた回り込み時のインデント設定の維持が2021ではなくなっている/m-p/11677071

    4 Actual result
    The indent… more

    •  

    •  

    95 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    21 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Under Review  ·  amaarora responded

    Thanks for reporting. We will review it

    -InDesign Team

17. Text margins don't change when master pages are applied

    Version: InDesign CC2019
    Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
    Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
    Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

    I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to set a spread a line long or short to avoid unsightly widows. I do this by applying a master page to adjust the margins accordingly. Up until now (assuming Layout Adjustment was enabled), the text frame margins would adjust to match the new master page margins. But in InDesign 2019, Enable Layout Adjustment is gone, and though the page margins change properly, the text frame doesn't change, and I have to manually drag it into shape. This is a big time-waste and a PITA. I've tried fiddling with all the new settings, and nothing restores the old behavior. Someone suggested that creating the document with "Primary Text Frame" enabled would make things work properly, but no luck.

    Version: InDesign CC2019
    Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
    Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
    Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

    I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to… more

    92 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    51 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

18. Using eyedropper to copy text attributes crashes InDesign CC 2018

    Using the eyedropper tool to copy text attributes crashes InDesign every time.

    90 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    45 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Closed: Fixed  ·  Abhinav Kaushik responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

19. Type tool still deselects itself InDD 15.0.1

    The bug has been already reported, it's been claimed to be fixed in 14.0.1, but actually still persists and never was corrected.

    Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back tot he previous tool in most of the cases. The only way to get it work, is to select the tool in the sidebar, however even there it takes several seconds to become active.

    Using InDD 15.0.1 on a Mac Pro, MacOS 10.13

    The bug has been already reported, it's been claimed to be fixed in 14.0.1, but actually still persists and never was corrected.

    Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back tot he previous tool in most of the cases. The only way to get it work, is to select the tool in the sidebar, however even there it takes several seconds to become active.

    Using InDD 15.0.1 on… more

    89 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    156 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

20. Place multi-page PDF pages: Place Gun will be unloaded after first page is placed to a frame

    New bug with InDesign 17.2 that I cannot see with InDesign 17.1.

    [1] Load multiple PDF pages from a multi-page PDF to the place gun.
    [2] Hover the loaded cursor over a graphic frame to place the first page in that frame
    [3] Click to place the first page.

    Result:
    The first page is placed to the frame

    BUG: The rest of the loaded PDF pages in the place gun are unloaded. The place gun is empty after you placed the first of several pages to a frame.

    WHAT WORKS:
    [1] Load multiple PDF pages from a multi-page PDF to the place gun.
    [2] Draw out new frames with the loaded cursor to place one page after another

    See reports in the InDesign user forum for more details:

    Place multipage PDF
    benr40708230, 27.03.2022
    https://community.adobe.com/t5/indesign-discussions/place-multipage-pdf/td-p/12840679

    Placing multipage PDF in InDesign has stopped working for me.
    peterc95308127, Mar 25, 2022
    https://community.adobe.com/t5/indesign-discussions/placing-multipage-pdf-in-indesign-has-stopped-working-for-me/td-p/12837483

    Regards,
    Uwe Laubender
    ( ACP )

    New bug with InDesign 17.2 that I cannot see with InDesign 17.1.

    [1] Load multiple PDF pages from a multi-page PDF to the place gun.
    [2] Hover the loaded cursor over a graphic frame to place the first page in that frame
    [3] Click to place the first page.

    Result:
    The first page is placed to the frame

    BUG: The rest of the loaded PDF pages in the place gun are unloaded. The place gun is empty after you placed the first of several pages to a frame.

    WHAT WORKS:
    [1] Load multiple PDF pages from a multi-page PDF to… more

    •  

    •  

    83 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    28 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We've just released InDesign 17.2.1 version which fixes this issue. 

    Please update to this latest version using CCD.

    --

    InDesign team