[Performance] Footnote disappears
A footnote disappeared without reason then appeared back when I changed something in the page layout. This is a very important bug because InDesign didn't display any kind of warning about this problem: no red indicator of missing text or overfull text block. I noticed it by chance. Please look at the screen captures to understand it: the number 2 footnote is missing whereas the footnote number is present in the text. In the other screen capture, the problem has been solved.
We’re reviewing this.
Adobe InDesign team
Tuncay Avşar commented
When I move the text box, footnotes disappear. All gave the same error, including the last version.
S. Krupkowski commented
I have the same problem, in InDesign 15.1.2 (Windows). I reported this bug for the last version, and am reporting it again. Attached are 2 files with the problem. As soon as the frame is resized, the footnotes appear. This is a HUGE problem that should have been resolved a year ago.
I'm experiencing the same problem.
Saved the word doc as a .doc not as a .docx. This imported fine into inDesign with the footnotes intact.
October and still having this problem. HUGE workflow implications. Please fix it.
I just had this happen. It's fortunate the editor noticed before we sent it to the printer!
I am designing three massive catalogues with footnotes randomly dissapearing and wrecking layout. Absolutely unacceptable. I am working on around 1200 pages. Because of this I am wasting hours of my work to make sure all the footnotes are there, clicking back and forward. Adobe should consider refunds or discounts until it is solved. Major issue.
@ Neal Gardner, I think the line break in itself may not necessarily have been the cause of the disappearing footnote, and that after deleting it, InDesign had to recompose, which often makes the notes reappear.
Our workaround for the time being is to force all text to recompose regularly in documents with footnotes.
September 2020 and it's still a problem.
Neal Gardner commented
I had resolved a missing footnote issue a few months ago.
To fix, I first needed to remove a line break in the body text which had caused the footnote to disappear.
Once removed, the footnote re-appeared, and then I re-added the line break in a place which did not impact the footnote.
Have folks on this thread had a similar experience, where the culprit ended up being a line break?
@Ravi Kiran, please tell us what's going on. Has this really been in review for six months and change with no resolution? We're going to have to stop using InDesign if this isn't resolved.
This is a HUGE problem, with MASSIVE consequences for client confidence.
We create 100+page reports with 100s of footnotes. Every proof , some of them just drop off. The client thinks we are clueless and this bug has gone unfixed for MONTHS.
Rodney A. commented
This bug has unfortunate consequences. The editorial team of a professional journal I'm involved with checks articles closely before sending them for printing to see that the footnotes appear where they should. But in a recent case they missed the fact that three footnotes had disappeared from a page. We are forced to republish the article in the next volume, which is bad for both the author and the community, as there will be two slightly different versions of the same piece in circulation. Please fix this!
I'm experiencing this - really challenging. It seems to happen when moving text blocks from one frame to another. Took me by surprise and means working through layout multiple times.
Adobe, can you finally start taking this seriously? It’s been getting on for a year now and you’ve done absolutely nothing. I assume you’ve been sitting back waiting for an enterprising user to ***** the problem. I can’t be the only one whose lost money due to this extremely serious hidden bug.
Adobe, please fix this, or at least provide an update. In certain publishing contexts, a dropped footnote can be serious business (think legal consequences, for example).
I've just discovered this bug on a 180pg report, so it's a considerable problem. Do the footnotes disappear completely, or are they recoverable from the document somewhere?
Dominique Brechbühl commented
We had the same issue. Some of the footnotes disappeared. but the most of them were still there. The counter on the foot of the page skipped this numbers. After cutting the mark in the text and pasting in a new textbox the footnote appeared again. after that we could copy and paste it in the original textbox again. the footnote was visible again. its really frustrating in law texts with tons of footnotes.
Please fix it.
Ivy Livingston commented
Just encountered this problem in ID 15.02 on a Mac running OS 10.15.6.
This is absolutely horrific for books of hundreds of pages with hundreds of footnotes.
The "fixes" suggested remind me of the disappearing continued footnote line, but that is just unfortunate if it slips by; missing notes are disastrous.
Any updates for a fix on this issue? It's a MAJOR issue that has been around for almost 1 year now. Being in academic publishing, footnotes are very important and can even lead to lawsuits if the source (as a footnote) of an image/figure doesn't show. There is no way to tell what triggers this issue and this is why it is very frustrating and of course risky. Indesign has been known to be very reliable throughout the years but this time it is the complete opposite.
Someone needs to wake up at Adobe because we are all paying monthly for this app that is currently not working as expected. Furthermore, it is putting in danger the reputation of publishers that worked so hard to build up for many years.
As I stated in an earlier post, we can help you by providing more than 40 files that are having this issue. We are ready to collaborate if you are ready to listen to your community.