[Performance] Footnote disappears
A footnote disappeared without reason then appeared back when I changed something in the page layout. This is a very important bug because InDesign didn't display any kind of warning about this problem: no red indicator of missing text or overfull text block. I noticed it by chance. Please look at the screen captures to understand it: the number 2 footnote is missing whereas the footnote number is present in the text. In the other screen capture, the problem has been solved.
We’re reviewing this.
Adobe InDesign team
Tragedy ... There is never certainty when a footnote disappears ... Fix it because it disqualifies the program for serious work. You still need to check if the footnotes have disappeared. They disappear after changing pages in the book, even though it was approx.
Graham Nelson commented
We are having serious problems with this bug (I work in academic publishing). Fixing a typo in one chapter of the same InDesign book will sometimes - not often, but sometimes - cause footnotes to vanish in some subsequent chapters, without any warning. Going to the page of a missing footnote and adjusting the size of the frame very slightly (even if it is then adjusted back again) makes the footnote jump back into existence. But you have to know that it's missing in order to do this, and there is no indication except that if you look on the page, it isn't there. This may happen on, e.g., only four random footnotes out of a 1000 in a book. But four is enough. And next time, it will be a different four. Text silently reflows to fill the space given up by the missing footnote, so the error doesn't only affect the pages where footnotes are missing: it also affects subsequent ones.
All of this makes it difficult to send a revise of a proof to an author without rechecking every page by hand whenever anything is changed anywhere. Indexing is especially difficult.
If Photoshop had been randomly omitting chunks of images since October, I kind of think Adobe would have fixed this by now. They really need to appreciate how serious this bug is. I appreciate that all users believe that the bug affecting them is the only important one. But still, no possible new feature in InDesign would be as helpful to us as fixing this bug would be.
We are also having this problem in version 15.1.1. This is a very dangerous bug as it's hard to spot.
Please fix Adobe.
I confirm that in version 15.1.1 the problem persists. Solving this bug is very important, you risk doing a lot of damage and you need to fix it as soon as possible. I enclose an example in which notes 1 and 2 disappear (screen 1), without any warning from the program, reappearing only when I manually edit the text cage (screen 2).
Even in 15.1.1, I have exactly the same issue when opening a file that was initially created with an older version. Only when I change text immediately next to the footnote reference does the footnote appear – not when I do any text operation anywhere in the file (as described above by amaarora).
The workaround by Khalid AlAjaji seems to work for me: global search for all superscript characters and change it to the same colour (or some similar “change” with no effect – I suppose the trigger is to do any kind of change to the footnote reference in the text to make the footnote reappear). However, I still wait for the customer’s feedback.
Adobe, THIS IS VERY SERIOUS, please solve this! Sending files to customers with missing footnotes is very bad for my reputation. Please, please, please solve this!
Shane Gough commented
This bug is still ongoing and is extremely serious. ID need to provide a warning and at the very least provide an update so that the preflight feature alerts you to the missing footnotes as an interim measure until a final fix is found. I have spoken to Adobe customer care on several occasions about this and I get one time fixes like adjust the page margins or change the document footnote options. But this IS NOT a permanent fix and still requires me to examine each and every footnote in a document manually. I work on books that have 10,000+ footnotes. A huge waste of time and money, and a huge risk to me and my clients if a book is printed with missing footnotes.
I'm losing confidence in Adobe over this.
Same problem. Running 15.1. All footnotes just disappeared from the bottom of the pages of the report I designed. If I enlarge the text box the footnotes reappear. I didn't notice and my client wasn't thrilled.
Tim Newcombe commented
I hadn't previously encountered this bug, but just now discovered footnotes had completely vanished from a layout. Moving/adjusting the text frame made them re-appear/disappear at random, but I can find no consistent way of working around the problem, and there's not even any way of being aware that it has occurred (no errors, overset indicator etc).
Worse than this, the footnotes are also missing from exported PDF, so it's not just a simple redraw glitch. This is a Very Serious Bug. It needs to be fixed *immediately*.
Honestly this one is so serious that Adobe really should provide a warning to users in ID update notes until it's been definitely fixed.
No fix in 15.1? The headaches this bug has caused ...
I have exactly the same problem, PLEASE DO SOMETHING!
Hi Adobe Design Design Team -
So it's been over SEVEN MONTHS since you knew about this.
Any clue as to what's going on?
Still reviewing it?
Meanwhile we're still having to do laborious checks on every file to make sure footnotes haven't disappeared.
Hi everyone. I have this problem too and it's VERY serious. However, as a temporary work around, try inserting a hair-space/sixth space before every footnote (using find/replace is probably the easiest way) and then the footnotes will re-appear.
Hi, I am still facing this issue with v. 15.0.2 x64. It happens very frequently and is becoming a real headache. I don't seem to find a pattern for what triggers this, and since there is no way to know when it happens I have to go over every footnote reference using grep search (~F) and then manually resize the textboxes. Also, this happens with most of the files I've been working on for the past months. You can contact me by email should you need example files since I can't legally post a copyrighted book over here. Please fix this quickly.
Khalid AlAjaji commented
My own workaround to this problem while working on a 1000 page document:
Firstly, I only know of the problem when updating the TOC. It gives a warning of overset text, but no indication of where it is.
The solution is to do a global change of all superscript characters (footnotes reference format) to be changed to the same color of the characters. I use black in my document, and actually nothing changes, but this will make all footnotes appear again. You can check this first on individual occurrences.
Alexandre Lourdel commented
I had to face again this bug today using the latest version. One footnote had disappeared. Please solve this ASAP.
i have had the same problem.
It happens whenever i have to add a page in one of the files contained in my book.
Then it automatically makes the footnotes of most of all the the files below disappear (but not all of the files...)
Very stressfull... It gets back together by working on the text approach. But i do have to check everything.
What a waste of time.
please, please, please do something about it !
Can confirm. Footnote references appear in the text, but the footnote itself disappears until the text is made to reflow by inserting a space or re-sizing the text box.
The missing Footnotes do not print or export to PDF, either
Running CC2020 (up-to-date) on a mac, running Mojave (10.14.6)
I am facing a similar problem with endnotes. In the text the references are there, but the first lines of the endnotes disappear.
I am using ID 15.0.1 but the file was created in an older version.
Thank you for any advise you can give me.
I think I found a solution to disappearing footnotes.
The problem occurs when it is not selected 'Restart numbering every:' in the Footnote Options.
If we choose it and select the "Section" option, the footnotes stop disappearing.
This should be done even if the publication consists only of from one section.
This is not solved in 15.0.1 !!
I tried to create a new file after the release of the last version, but the same bug occurred…
Please, do something, it's such a terrible issue !