[Performance] Footnote disappears
A footnote disappeared without reason then appeared back when I changed something in the page layout. This is a very important bug because InDesign didn't display any kind of warning about this problem: no red indicator of missing text or overfull text block. I noticed it by chance. Please look at the screen captures to understand it: the number 2 footnote is missing whereas the footnote number is present in the text. In the other screen capture, the problem has been solved.
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Adobe InDesign team
Hi Adobe Design Design Team -
So it's been over SEVEN MONTHS since you knew about this.
Any clue as to what's going on?
Still reviewing it?
Meanwhile we're still having to do laborious checks on every file to make sure footnotes haven't disappeared.
Hi everyone. I have this problem too and it's VERY serious. However, as a temporary work around, try inserting a hair-space/sixth space before every footnote (using find/replace is probably the easiest way) and then the footnotes will re-appear.
Hi, I am still facing this issue with v. 15.0.2 x64. It happens very frequently and is becoming a real headache. I don't seem to find a pattern for what triggers this, and since there is no way to know when it happens I have to go over every footnote reference using grep search (~F) and then manually resize the textboxes. Also, this happens with most of the files I've been working on for the past months. You can contact me by email should you need example files since I can't legally post a copyrighted book over here. Please fix this quickly.
Khalid AlAjaji commented
My own workaround to this problem while working on a 1000 page document:
Firstly, I only know of the problem when updating the TOC. It gives a warning of overset text, but no indication of where it is.
The solution is to do a global change of all superscript characters (footnotes reference format) to be changed to the same color of the characters. I use black in my document, and actually nothing changes, but this will make all footnotes appear again. You can check this first on individual occurrences.
Alexandre Lourdel commented
I had to face again this bug today using the latest version. One footnote had disappeared. Please solve this ASAP.
i have had the same problem.
It happens whenever i have to add a page in one of the files contained in my book.
Then it automatically makes the footnotes of most of all the the files below disappear (but not all of the files...)
Very stressfull... It gets back together by working on the text approach. But i do have to check everything.
What a waste of time.
please, please, please do something about it !
Can confirm. Footnote references appear in the text, but the footnote itself disappears until the text is made to reflow by inserting a space or re-sizing the text box.
The missing Footnotes do not print or export to PDF, either
Running CC2020 (up-to-date) on a mac, running Mojave (10.14.6)
I am facing a similar problem with endnotes. In the text the references are there, but the first lines of the endnotes disappear.
I am using ID 15.0.1 but the file was created in an older version.
Thank you for any advise you can give me.
I think I found a solution to disappearing footnotes.
The problem occurs when it is not selected 'Restart numbering every:' in the Footnote Options.
If we choose it and select the "Section" option, the footnotes stop disappearing.
This should be done even if the publication consists only of from one section.
This is not solved in 15.0.1 !!
I tried to create a new file after the release of the last version, but the same bug occurred…
Please, do something, it's such a terrible issue !
Yolande Martel commented
Same problem. I could track with Time Machine that it was Ok when I worked on the specific article, but at the end there were 4 articles of a journal with some footnotes text missing. I opened the document by idml and footnotes reappeared. But this a major bug. - Yolande Martel
When I touch up the large continues footnote, indesign file got corrupted
This bug is not solved! You can see in the screenshot i shared. No 6, 7, and 8 footnotes.
Thomas Stark commented
I have the same problem. The footnotes just disappear, meaning I have to go through each document and check whether the footnotes are there. When I adjust the text box they reappear, but possibly disappear someplace else. Sending an InDesign file, and the same file exported to pdf to firstname.lastname@example.org. – See the first footnote on p.38: footnotes should begin with '1' but start with '5'; 1–4 have been swallowed. Please fix this problem! ID 15.0.1 x64, Windows 10
Shane Smith commented
What the ****! I just sent a document to our client and it was missing all the footnotes! This is a serious bug that needs to be fixed immediately.
S. Krupkowski commented
Same issue as other comment; page hangs when I attach the file, and click "Post Comment" button.
S. Krupkowski commented
I have exactly the same problem. No overset indicator, no preflight errors--footnotes simply disappear. If text frames are enlarged, footnotes usually reappear. I only have one file to send, but the same thing happened in at least one other file.
Alexander Bukovietski commented
The main problem is not in figuring out how to make the missing footnote appear again. The main problem is that we DON'T KNOW that a footnote went missing in the first place! It disappears without warning, behind the scenes, pages away from where you are at the moment, sometimes without any text reflow to alert you. Preflight shows no text overflow.
We've lost confidence in the integrity of the files we are sending to the printer. And some of these files have thousands of footnotes.
Can you still say what you said in your update, that the issue has been fixed? What does it mean for older files? Any older files? We have a lot of older files. Does it mean that ANY time we open an older file, a footnote may disappear somewhere in the book? To say that this is disconcerting or even alarming would be somewhat of an understatement.
Unless there is a newer version than 15.0.1, the partial fix simply removed the error notice from the document so that the missing footnotes now may go unnoticed. The footnote issue still existed in 14.0.3 but there was an error, so we have reverted to this version. Attached is the transcript from a call where the issue was discussed at length.
We are occasionally experiencing the same problem, running 14.0.3. (We can't update to 15 until our IT folks give us the go-ahead.) Please advise on how to fix this issue, Adobe! I cannot share our files with you, as they are sensitive.