Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
1638 results found
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Can not save or export in MacOS Montery
- version 17.0, apple M1 (also rosetta) MacOS Montery
- Click File, then click Save, Save As or Export
- A window pops up to save or export
- Nothing shows..
- nothing to show....
I can work on my files, but can not save, save as or export anything.
4 votes -
change date (Ändringsdatum) in window when open och import a picture is missing
InDesign 19.1
MacOS Sonoma
In Finder you can choose to sort with the choice Change date, but when you work in InDesign and open or want to import a picture you can‘t sort the list after Change date (Ändringsdatum) anymore.
I wan‘t the choice to use change date to come back.1 vote -
CC Libraries content icon with spinning wheel
I have a 3GB CC Library full of adverts for a magazine. Whenever I drag a new advert over to the CC Libraries panel, it will add the new artwork, but then its icon will show a blank square with four spinning squares inside. This has occurred ever since ID v15. I'm currently using v15.0.2.
2 votes -
Can't edit bookmarks
Ver. 14.0.1 - The interactive Bookmarks window doe not allow me to edit an existing bookmark. When I delete the bookmark in InDesign and then create a PDF it continues to exist in the PDF. Why am I unable to edit the bookmark?
3 votes -
InDesign doesn't display files or any kind of Interface I can work with.
InDesign doesn't display the files I want to work on.
InDesign Version I use is 14.0.2
Steps to reproduce:
Open InDesign by clicking on the app icon or double click an InDesign file, none works.
Expected result: To see the file I want to open and be able to work on it.
Actual result: InDesign window seems hidden and doesn't display my file which means I can't edit it.
I tried to clear preferences & cache but there's no InDesign file in the cache folder.5 votes -
Start freeze
When I start InDesign 2019 a pop-up appears that's white. After a while the Adobe logo appears and the loading icon. But that's it. No other menu entries are active
If I close the pop-up the programm closees1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Black horizontal lines appear on screen when scrolling
When I expand the Indesign window to fill 90% of my 27" screen, I get numerous black horizontal lines appearing when scrolling. Other editing functions typical when handling type on a layout also produce random broken lines. If I click a page forward or back arrow, the lines disappear. I was first using v16.2 and just upgraded to 16.3.2 today with same results. Just discovered I have to reduce the widow size to about 75% of my screen size for the lines to not appear at all. Never had this happen on previous versions and need almost full screen width…
6 votes -
Export to HTML5 - options cannot be accessed
In the new Indesign there is this HTML5 export advertised. So I gave a try. But it is quite unfinished. I attached a screenshot - a dialog appears on the top of the export options panel, due to this the export options cannot be accessed. Closing the top dialog automatically starts the export process. Clicking "Cancel" cancels the main dialog as well.
2 votes -
2021 variable font repeatedly unavailable causing InDesign to freeze
In InDesign (version 17.0.1), I am using Acumin Variable, which initially shows up with no issues. However, InDesign begins freezing and minutes later, a pop up notification says the variable font is unavailable. This has been on-going and other designers I collaborate with are experiencing the same problem with this font.
3 votes -
Close/Minimize/Maximize buttons are hidden under the top menu on Mac OS
For some reason the very top bar of the InDesign window is hidden underneath the top menu (File, Edit, etc.), making it impossible to minimize or move the window to another monitor. Currently the only solution I've found is to unplug my external monitor's HDMI cable from my Macbook which forces the InDesign window to appear properly.
1 vote -
thumbnail publish online
Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.
I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For…
4 votes -
Scripts
When I updated to InDesign 2021 (V 16.0), all my custom scripts and their associated keyboard shortcuts were gone.
I had to go into my Applications/Adobe InDesign 2020/Scripts/Scripts Panel folder and copy them over into that same folder in the InDesign 2021 folder.
Not sure if it's happening across the board, but thought I'd point out my experience.
Thanks.
2 votes -
Indesign incredibly slow or crashes with more than one document open
InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.
Steps to reproduce:
Open INDD doc (either on network or desktop)
Open second INDD doc
Attempt to edit text in either doc or copy over text from one document to the nextSet-up info:
InDesign 15.0.2
Windows 10 Enterprise // 10.0.17763Trouble-shooting included:
- Turned…26 votesAs confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).
We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.
If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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Adobe InDesign Team -
Cannot recognize/package .ai files from .indd files linked to another .indd file
See this forum post:
https://community.adobe.com/t5/indesign/is-it-possible-to-package-an-indesign-document-that-has-linking-indesign-documents/m-p/11629673?page=1#M405575When linking to another .indd file, and then creating a package, the package will include .psd, .jpg and .png files from the linked .indd file. However, it appears that .ai files are not recognized in the main file's link panel and are not packaged. The other non-.ai links to the sub-file's assets are included in the main file's links panel as well.
1 vote -
InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application
Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.
It will open OK from the Creative Cloud Desktop App.
Event viewer log is generated showing the following:
Faulting application name: InDesign.exe, version 13.1.0.76
Faulting module name: PMRuntime.dll, version 5.0.0.1911.
Version: InDesign CC 2018, 13.1.076
Also occurs with version 12.1.0.56
Windows OS: Windows 10, version 1803 (Build 17134.165)2.
Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the…20 votesHello All,
Thank you for patience while we were investigating into the root cause of the issue.
During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.Please find below steps to whitelist the application:
1. From the Enforce console select System > Agents >Application Monitoring.
2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
4. Click on save and verify the application in the list of monitoring activities is unchecked.
5. After making… -
Share for Review Unreliable
I love the share for review function, however it is proving too unreliable to be used in a professional setting.
Here are the issues that my team and I encountered on a regular basis:
Review comment window is blank Updating sharing link freezes program Review page in browser won't load (spinning circle of death) Document in browser glitches and jumps around when trying to navigateThese are pretty serious issues that need to be resolved. I like the innovation, but in order to make it part of our process, reliability is the most important aspect.
5 votes -
toolbar missing
The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.
1 vote -
[ID-4245419]Auto-Sizing of text frames results in abnormally long widths
InDesign 2023 v18.1 (Probably occurs in all versions after CS6)
Japanese Version
English Version
Mac snd WindowsThere is a terrible bug in Auto-Sizing for text frames that causes the width to become unusually long.
Simple and reliable reproduction procedure
- Create a new document
- Set all units to points in Preferences
- Create a new text frame
- Set paragraph style to “Basic Paragraph” and clear overrides
- Set Auto-Sizing
-->Change to “Height and Width” --> Click the upper left corner -->Turn on “No Line Breaks” - Insert Spacing to 1 pt
- Corner Options to 1 pt and Round
- Enter “0 [Line Break]”…
51 votesThe fix of the issue is now available in InDesign 2024(v19.4.0.063) and above. We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.
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Adobe InDesign Team
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incopy
I am using InCopy v. 20.0 with DropBox. When I open a document, changes that other teammates have made to items in the Assignments panel have not automatically updated like they used to. This is a new issue with the most recent update. Prior to the update, when I opened a file, any changes by myself or other people have updated automatically, but now I have to manually update each one in the Assignments panel. Is there a fix or a setting change that can address this?
1 vote -
toolbar missing
The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.
1 vote
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