Problems saving Indesign CC 2018 files directly onto a server
I have an issue saving Indesign CC 2018 files onto our server.
I have attached two examples of the error messages we get.
The only way we can work is to save the Indesign file, on to the Desktop and then moving over manually.
We have installed the latest version of Indesign CC 2018 and MacOS High Sierra (Version 10.13.2).
Any help or advice would be greatly appreciated.
Stuart Horne
shared this idea
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Damien
commented
This is a MASSIVE problem for us also. We get an error message stating file is damaged - however it isnt.
We are using dropbox and we would appreciate an answer from Adobe on this - no other programs do this. -
Randy
commented
same issue with us. save option is greyed out. Can save in IDML but this is not feasible to work with. A google search shows this to be an issue with no particular fix.
https://www.google.com/search?newwindow=1&ei=MfhVW8yQNezKjwTrnYnwAg&q=adobe+indesign+2018+save+option+gone&oq=adobe+indesign+2018+save+option+gone&gs_l=psy-ab.3...939143.942853.0.943391.16.16.0.0.0.0.106.1170.14j1.15.0..2..0...1.1.64.psy-ab..1.13.986...0j0i22i30k1j33i22i29i30k1j33i160k1j33i21k1.0.1LS23r30lLQ -
Russell Lawson
commented
I have had this same issue, but in several other CC releases and in the former non-cloud version. No acceptable workaround has been found.
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Anonymous
commented
We have the same problem. I have to save files to my desktop and then move them to the server - or change the name of the file every time I save it. I keep getting a message that says the file can't be saved because it is open elsewhere or open in another application - which it is not. Not opened anywhere else but still can't be saved.
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Kevin Lucas
commented
We are having the same issue and when I spoke to Adobe "support" was told they don't offer support for server issues!
There's nothing wrong with the server it only does it on random InDesign and after effects files and everything else works fine. I just wish they would listen and take a look at this!