Bug details

Wrong menu gets expanded while clicking on an item on Menu bar in InDesign

When InDesign is opened on my second screen, I can't select anything on top menus.

InDesign CC 2017 on Windows 10

24 votes
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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while. Issue has been fixed and is now available in beta builds.

    In order to try out the fix and other new features you can join our Prerelease program using the below provided link. You may download the latest beta build after you have logged into the program using your Adobe id.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    35 comments

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      • Uwe commented  ·   ·  Flag as inappropriate

        Same here. Very anoying. When moving mouse the just click menu Closes and another far on the left opens.

      • Zac Landry commented  ·   ·  Flag as inappropriate

        Correction... use the regular System... not enhanced. The enhanced created another bug. Large documents would not display properly when using a scroll mouse. Objects would pile up on top of eachother. Kinda like when you beat solitaire on windows.

      • Zac Landry commented  ·   ·  Flag as inappropriate

        This seemed to work for me. Not sure if its a permanent solution but I right clicked on the Indesign.exe file (not the shortcut) and went to properties and under "compatibility" I ticked the box for "Override High DPI Scaling Performed by: System (enhanced). Just to note, my windows 10 is set to scale to 150%. Don't know if that makes a difference.

      • Kelly Phillips commented  ·   ·  Flag as inappropriate

        I've seen issues like this that have been linked to screen resolution when you have a laptop connected to an external screen.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'm having this same issue but only on one of the 2 monitors. It is only messing up on whichever monitor I set as the main display.

      • Anonymous commented  ·   ·  Flag as inappropriate

        When I click on "File" the dropdown open for a second and then opens the "Window" dropdown instead.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Windows 10 has been launched since a few years ...
        How is it possible that a software like InDesign still has this bug ?

        Any update ?

      • Joe commented  ·   ·  Flag as inappropriate

        If I switch to a different monitor, the issue resolves itself. Main display (problem monitor) is 1366 x 768. Secondary (working monitor) is also 1366 x 768.

      • Julie Riggleman commented  ·   ·  Flag as inappropriate

        It's now April 12th; has this issue been resolved?

        I was just upgraded to a new laptop running Windows 10 (old laptop was Windows 7), and I have this issue - so annoying!!

      • Rob commented  ·   ·  Flag as inappropriate

        I have a user I support that just got the cloud suite and has this problem with InDesign only. Setting the text scaling the same on the laptop and the 2nd monitor gets around this, but is not a fix. It's not at all satisfactory to have to scale 2 differently sized screens the same. The user showed me how both Photoshop and Illustrator work fine regardless. This means someone on the InDesign development team needs to talk to the devs for either of the other two to see what they did.

      • Kyle commented  ·   ·  Flag as inappropriate

        Happening to me as well. File is the only menu that doesn't have any issues.

      • Daniel commented  ·   ·  Flag as inappropriate

        Ditto the comments below. Please let us know when it's fixed. Using a second larger screen essential for my Indesign work. I'm surprised this bug survived pre-release QC...

      • Henk Pel commented  ·   ·  Flag as inappropriate

        I use two screens and I run ID CC 2018.
        In W10 Display, Scale and layout: 125%
        Both ID on screen 1 and 2: 1920 x 1200, when I go with my mouse from the left over the menu's, File, Edit and Layout are fine, and then every menu shows the menu to the right of it. When I start from the right, the same applies.
        When I use Scale and display 100% everything works fine, but this shows a font too small.

      • William Yang commented  ·   ·  Flag as inappropriate

        I also am experiencing this on a LG 34' extra wide monitor. I have the display setting to only display on second monitor and the menus are also offset. This really, really slows down production tremendously. Please fix ASAP!

      • Tara Trigg commented  ·   ·  Flag as inappropriate

        A colleague and I have experienced the same issue, using high-res Microsoft Surface Pro 4's.

      • Tara Trigg commented  ·   ·  Flag as inappropriate

        A colleague and I have experienced the same issue on super high-res Microsoft Surfaces. A restart banishes the issue for a while, but it always comes back...

      • Jack D commented  ·   ·  Flag as inappropriate

        I recently upgraded to a pair of 4k monitors. I find that most things work correctly so far with the exception of some of the drop-down menus in inDesign. I refer to the 'View' menu. When placing the cursor on the View menu, the drop-down menu opens normally. When I try to slide down the menu to choose an option, it changes to the Table Menu. I can access the items in the View menu if i use the cursor keys.

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