679 results found

1. Sencoten

   InDesign CC 14.0.3

   I work in the health sector of the Pacific North West. We are incorporating Indigenous languages in our communications both in print and online in an effort to be inclusive and represent our diversity.

   Recently, I have been unable to use any Indigenous keyboard symbols with InDesign (and I assume other CC products) - though I can use it in this forum and in other software. Examples are Ȼ and Ŧ. I've attached a screen grab showing the language keyboards installed on my MacBook Pro and a result. As a reference, this site provides Indigenous language keyboards for free download: languagegeek.com

   Step to reproduce issue
   • I install a free language keyboard from languagegeek.com.
   • I select SENOCŦEN.
   • I use this keyboard to generate an Indigenous character such as Ŧ using the Lato font, which has the tested ability to generate this character.
   • I type in the letter T and a line to create the special keyboard character.

   Expected result
   A T with a horizontal line. Eg Ŧ

   Actual Result
   • A pink box with a line drawn through it showing that the character cannot be produced.
   • Screenshot of result is included.

   Thanks for considering,
   Matthew

   InDesign CC 14.0.3

   I work in the health sector of the Pacific North West. We are incorporating Indigenous languages in our communications both in print and online in an effort to be inclusive and represent our diversity.

   Recently, I have been unable to use any Indigenous keyboard symbols with InDesign (and I assume other CC products) - though I can use it in this forum and in other software. Examples are Ȼ and Ŧ. I've attached a screen grab showing the language keyboards installed on my MacBook Pro and a result. As a reference, this site provides Indigenous language keyboards… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. indesign won't start

   InDesign 18.5 will not start/open - need to uninstall & reinstall everyday.

   I have tried
   - switching off Connect Fonts (Suitcase)
   - restarting computer and opening InDesign as first app
   - opening through double clicking on a .indd file

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. 15.1 and 15.1.1 Locking up and freezing when opening packaged files

   Same bug that we had with CS6.

   Basically if a Document Fonts folder exists, then opening the INDD file takes forever and/or freezes up constantly while working. But if we rename the subfolder or delete it altogether, then ID performs normally.

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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4. hangs on export to epub3

   I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

5. Spinning Beach Ball appears every time I try to highlight text

   1. InDesign 18.0
   2. Seems just clicking with the Text Tool gets a spinning ball. Even worse if I try to highlight after clicking. 30-60 second wait. 3, Expect to highlight text as in the past.
   3. Once the ball stops spinning, maybe one character has been highlighted.

   Troubleshooting steps:

   Tried resetting preferences. No change.
   Checked for corrupted fonts and removed. No change. (I'm using fonts from TypeKit, which don't appear to be installed in FontBook.)
   Uninstalled InDesign. Shut down computer. Reinstalled InDesign.
   Checked for corrupted file. (Saved copy. No change. Saved to imdl. No change.)
   Tried opening file on different computer. Same issue on that computer.
   Tried switching from GPU to CPU. No change.

   Additional information. Primary computer is running MacOS 10.15.7 with 64 GB of RAM and Radeon RX 580 8 GB.

   1. InDesign 18.0
   2. Seems just clicking with the Text Tool gets a spinning ball. Even worse if I try to highlight after clicking. 30-60 second wait. 3, Expect to highlight text as in the past.
   3. Once the ball stops spinning, maybe one character has been highlighted.

   Troubleshooting steps:

   Tried resetting preferences. No change.
   Checked for corrupted fonts and removed. No change. (I'm using fonts from TypeKit, which don't appear to be installed in FontBook.)
   Uninstalled InDesign. Shut down computer. Reinstalled InDesign.
   Checked for corrupted file. (Saved copy. No change. Saved to imdl. No change.)
   Tried opening file on… more

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6. Problem with linked Mathtype *.EPS equations after last update in Indesign 16.3. Equations are destroyed in exported PDF for printing.

   I have finished book with 1.5k of equations and i am unable to export PDF for printing. (see attached files) HEEEELP! All Mathtype equations use system fonts (Times New Roman & Symbol) and they are EPS files linked in InDesign. If i open that equation file in MathType or Illustrator everything is OK. I can send whatever files you want.

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. [ Versions 14 and 15 ] Adjust Layout | Liquid Page Rule "Scale" is affecting the result

   Hi together,
   as it seems feature Adjust Layout is actually affected by Liquid Page Rule.

   Two identical pages will scale type differently if Liquid Page Rule is set to "Based on Master" on one page and "Scale" on the other page.

   This seems to be a bug. Liquid Page Rule should not affect the result of Adjust Layout. Applied my test documents from my German InDesign 2020 15.0.2.310 on Windows 10:
   200206-1-Wrong-Text-Size-with-LayoutAdjustment-INDD-2020.zip

   NOTE: I renamed the zip file to .zip.txt because this site will NOT allow to attach zip files.

   Also see into this thread at Adobe InDesign Forum where the issue came up recently:

   Unusual, weird layout (ID CC2020): fonts are scaled
   喜狼_edny
   Feb 05, 2020
   https://community.adobe.com/t5/indesign/unusual-weird-layout-id-cc2020-fonts-are-scaled/td-p/10904930?page=1

   Regards,
   Uwe Laubender
   ( ACP )

   Hi together,
   as it seems feature Adjust Layout is actually affected by Liquid Page Rule.

   Two identical pages will scale type differently if Liquid Page Rule is set to "Based on Master" on one page and "Scale" on the other page.

   This seems to be a bug. Liquid Page Rule should not affect the result of Adjust Layout. Applied my test documents from my German InDesign 2020 15.0.2.310 on Windows 10:
   200206-1-Wrong-Text-Size-with-LayoutAdjustment-INDD-2020.zip

   NOTE: I renamed the zip file to .zip.txt because this site will NOT allow to attach zip files.

   Also see into this thread at Adobe InDesign Forum where… more

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   1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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8. Changing case from caps to lowercase

   The first letter of a new paragraph has automatically changed from caps to lower case after an A level heading in my document. It only relates to this heading levels and occurs in 85% of instances in a 90 page document. I have checked the Word file and cannot find an issue there. I have not been able to replicate the issue since it has been picked up in the proof reading process. I am using the current inDesign CC version and Adobe Typekit fonts.

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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9. PDF's Exporting at Large File Sizes

   I've been running into an issue with PDF's exporting at large file sizes. This became apparent to me after the 2022 update. Here is an example of how this occurs and disrupts my workflow.

   I recently sent a exported a PDF from an indd project that linked to 13 PSD's. The exported PDF file size came to relatively manageable 10 MBs.

   I later updated the same project, now including 20 linked PSD's. This PDF export came to 184 MBs!

   When I've run into this in the past, I've had to either convert the PSD's to JPG's, or run some kind of other optimization out of Acrobat. This is an OK workaround when in a crunch, but I prefer to keep the workflow of source images to PSD's, intact. The downside to running optimization out of acrobat is noticeable loss in image quality, especially in the red channel of JPG's. In the above example, running optimization out of Acrobat reduced the PDF from 184 MBs to 4 MBs, with some, but not too terrible, loss in image quality.

   It's highly likely that this jump in export size is due to the PSD's. My research has lead me to believe this has something to do with meta data carried over in the PSD's, but it still seems like an extreme shift in export size.

   Any thoughts on what the cause of this extreme file size could be? Can export to PDF image options be refined to mitigate this? Like enhanced image flattening, conversion, or meta data remove (if this is indeed the source of the issue). Are there any options that exist that I'm missing? Though, the variable here seems to be the PSD's themselves.

   I've included systems specs, and PDF export settings as attachments for reference, below.

   System Specs:
   Windows 10 Pro 20H2
   AMD Ryzen Threadripper 2950x 16-Core 3.5 GHz
   128 GB RAM
   NVIDIA GeForce RTX 2080 Ti

   I've been running into an issue with PDF's exporting at large file sizes. This became apparent to me after the 2022 update. Here is an example of how this occurs and disrupts my workflow.

   I recently sent a exported a PDF from an indd project that linked to 13 PSD's. The exported PDF file size came to relatively manageable 10 MBs.

   I later updated the same project, now including 20 linked PSD's. This PDF export came to 184 MBs!

   When I've run into this in the past, I've had to either convert the PSD's to JPG's, or run some kind… more

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10. prompt message

    a prompt appears on the bottom of my indesign screen after opening an old file I need to work on (my portfolio):

    "Type 1 fonts will no longer be supported after 2023

    A blue message box regarding Type 1 not being support starting 2023. Your document contains 0 Type 1 fonts...... more info....."

    That box is not leaving my workspace even after I click for more information; It obstructs my workspace.

    The chat technician says:

    "The message must only be popping up while working on the document. It will not appear once you export it to other file format. I am sharing you a link where you can post your suggestion regarding the product :
    https://indesign.uservoice.com/
    I will also be sharing the issue with my senior to fix this if possible."

    So my suggestion is to please add a "close window" after one reads the message - I will be working on many old files (as I'm new to Creative Cloud) and this will continue to be an issue for me. I understand that 2023 is when this will no longer be working. I can not substitute all of my files (so much extra work) that quickly - to rid this box to work effectively. So the close window will be super helpful ;/

    a prompt appears on the bottom of my indesign screen after opening an old file I need to work on (my portfolio):

    "Type 1 fonts will no longer be supported after 2023

    A blue message box regarding Type 1 not being support starting 2023. Your document contains 0 Type 1 fonts...... more info....."

    That box is not leaving my workspace even after I click for more information; It obstructs my workspace.

    The chat technician says:

    "The message must only be popping up while working on the document. It will not appear once you export it to other file… more

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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11. AGLFN: ZWJ, ZWNJ, ZWS in PDF

    Indesign is not written ZWJ (U+200D), ZWNJ (U+200C), ZWS (U+200B) with its glyph name uni200D, uni200C, uni200B respectively.

    This is not helping in copying the text with ZWJ (U+200D), ZWNJ (U+200C), ZWS (U+200B) from PDF.

    These non-printing characters are copied has "space" instead.

    These non-printing characters in Indic scripts are part of text. With and without these characters, text can changes its meaning.

    Please support these characters with AGLFN glyph names in fonts in Indesign, PDF export feature.

    More info

    https://github.com/adobe-type-tools/agl-aglfn/issues/1#issuecomment-323822117

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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12. Roboto protected

    If you use a Preflight profile that enables the option for protected fonts, recent versions of Indesign report the version of Roboto loaded through CC fonts as being protected, which is surely incorrect. PDFs do seem to have the fonts embedded correctly though.

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13. InDesign 2025 (v20.3.1) freezes when interacting with modal dialog panels on macOS 15.5 (Sequoia)

    Hi Adobe team,

    I’m experiencing repeated, non-reproducible hangs in InDesign 2025 (v20.3.1) when interacting with certain modal dialog panels — such as Panel Options, Color Panel settings, and similar. This occurs on macOS 15.5 (Sequoia). After clicking inside one of these dialogs, InDesign sporadically becomes unresponsive (beachball), requiring a force quit via “Force Quit Applications.”

    The issue existed before a complete clean install of macOS and continues to occur even after the fresh system setup with no migration or prior settings carried over.

    Here are the key system details:
    • macOS version: 15.5 (24F74) – Developer Beta (Sequoia)
    • Mac model: MacBook Pro 16” M1 Max, 64 GB RAM
    • Displays: Dual Apple Studio Displays
    • InDesign version: 20.3.1 (latest Creative Cloud release as of June 2025)
    • No plugins installed
    • Font manager: RightFont (fonts synced via Dropbox folder, no Adobe plugin)
    • User environment: Freshly created custom workspaces
    • Documents: Problem occurs even with new, blank files
    • macOS was clean-installed from scratch before testing

    The hangs are unpredictable and extremely disruptive — multiple times a day — making productive work almost impossible. It’s incredibly frustrating to deal with such instability in basic UI operations like opening panel dialogs.

    Attached is a .hang report from macOS, which shows the InDesign main thread stalling in:
    UI::ModalDialogManager::RunModalLoop()
    BscModalDialog::DoModal()
    ControlPanel::ShowOptionsDialog()

    Other threads remain idle, indicating a UI-level deadlock — likely caused by a modal dialog waiting on OS-level window interaction that never completes.

    This seems related to changes in macOS 15’s window or dialog behavior, potentially affecting how InDesign renders or processes modal components.

    I understand Sequoia is still in beta, but since the issue exists in InDesign’s current public release (20.3.1) and is severe enough to disrupt daily work, I wanted to report it early.

    Please let me know if you’d like additional crash/hang logs or screen recordings — happy to assist further.

    Thanks,
    Marc

    ⸻

    PS: This technical explanation and hang report interpretation were created with the help of ChatGPT, since I’m not a developer myself — just a professional user trying to get work done with InDesign.

    Hi Adobe team,

    I’m experiencing repeated, non-reproducible hangs in InDesign 2025 (v20.3.1) when interacting with certain modal dialog panels — such as Panel Options, Color Panel settings, and similar. This occurs on macOS 15.5 (Sequoia). After clicking inside one of these dialogs, InDesign sporadically becomes unresponsive (beachball), requiring a force quit via “Force Quit Applications.”

    The issue existed before a complete clean install of macOS and continues to occur even after the fresh system setup with no migration or prior settings carried over.

    Here are the key system details:
    • macOS version: 15.5 (24F74) – Developer Beta (Sequoia)
    • Mac… more

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    1 comment  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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14. InDesign

    InDesign, Illustrator, and Photoshop (most recent versions) are no longer recognizing activated fonts that they recognized 10 days ago. No updates were made to any software. This is EXTREMELY problematic since I can't continue working on numerous projects that use these fonts. This must be fixed immediately. Have tried rebooting, re-installing fonts, etc. NOTHING is working.

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    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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15. InDesign 2020 (15.0.2) is recreating extra folders after files have been packaged with images and fonts
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    0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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16. InDesign 14 doesn’t include fonts and links when packaging. It is happening on PC and MAC machines.
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17. Tasks 2nd plan

    Hello, i have tasks in the 2nd plan for a long time (1 week), is activating some fonts. And now I wanted to export to pdf the file but the tasking is on the waiting list to do after the fonts. I want to cancel the fonts activation but I´m not sure how to do it. Can you please support? thank you

    I have inDesing version 16

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    0 comments  ·  PNG/JPEG/EPS Export  ·  Edit…  ·  Delete…  ·  Admin →
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18. When trying to create a pdf file background tasks started running trying to upload fonts that Adobe no longer has available
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19. Text frames in Object Libraries won't retain style settings

    Version: InDesign, version 16.4 on Mac OS Big Sur, version 11.6

    I am encountering an issue involving text frames that do not retain their object style settings when inserted and/or saved within object libraries. Font/paragraph styles are unaffected, but object style attributes such as vertical justification, text wrap, fill, stroke and inset spacing are all lost (revert to defaults) upon being added to the library. The same is true for settings made while editing the library items directly.

    This problem only involves individual text frames, and does not seem to affect any other type of graphic added to the library (including image frames and text frames that have been grouped with other objects), which do hold onto their settings as expected.

    Steps to reproduce the issue: (Specific settings listed are not necessary to reproduce the problem, but are provided to show each of the different settings)
    1. Create new object library
    2. In new document, draw in text frame with sample text.
    3. In Properties, set Fill to any color; In Text Wrap, set to "Wrap Around Bounding Box"; In Text Frame Options, set vertical justification to bottom, and inset spacing to any value.
    4. Insert text frame into the new library (all object settings listed in step 3 will have reverted to defaults, leaving the text frame that was just inserted into the library as it appeared after step 2).
    5. Double click on the item within the library to open for editing, and re-apply all the object settings listed in step 3. Save and close. (All object settings will again revert to defaults, leaving the text frame exactly as it appeared after step 2).

    Expected result: The text frame, upon being inserted into the library, should retain all of its settings and appear exactly as it did originally.

    Actual result: While paragraph styles are unaffected, object style settings including fill, stroke, vertical justification, inset spacing and text wrap all revert to defaults.

    Version: InDesign, version 16.4 on Mac OS Big Sur, version 11.6

    I am encountering an issue involving text frames that do not retain their object style settings when inserted and/or saved within object libraries. Font/paragraph styles are unaffected, but object style attributes such as vertical justification, text wrap, fill, stroke and inset spacing are all lost (revert to defaults) upon being added to the library. The same is true for settings made while editing the library items directly.

    This problem only involves individual text frames, and does not seem to affect any other type of graphic added to the… more

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    After setting the desired properties for the Text Frame, select the text frame object and in the CC Libraries panel, click on the ‘+’ icon at the bottom of the panel – here you will see various options like Fill color, Text, Character style, Paragraph style, and Graphic.
    You can also choose to Add all.
    Choosing ‘Add all’ will add separate items in the CC Libraries – you will find Fill color, Text, any Char/Para style, and a Graphic. Use any of these according to your needs.

    Hope it helps.

    —
    Adobe InDesign team

20. InDesign 2022 crash when packaging

    I just updated to InDesgin CC 17.0. I have a MacBook Pro 2020, with OS 10.15.7. Trying to package InDesign document with fonts included causes the application to hang up and I have to force quit it. When I tried to package without fonts included, it worked, and saved the links.

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    0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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