printer
InDesign fails to print on networked printer.
Installed HP OfficeJet 6958 using HP "Wizard" to download drivers and install.
Printer is installed over wireless network (connected through router).
Same error occurred when installing Canon iP110 using downloaded installer (it installed as Canon iP110 Series WS) (But CAN print to Canon iP110 installed through "add printer")
All other applications print fine, including PhotoShop and Acrobat.
InDesign goes through print process (window pops up to show pages being processed), but does not print. File does not appear in printer queue.
This occurs with all documents - graphics, non-graphics, etc.
I have:
- Restarted computer
- Uninstalled/reinstalled InDesign
- Set Printer Preset to "Default Printer" with all default settings
- Tried printing a document with only one text box, arial font, nothing in master pages - failed to print
Reinstalled printer and tried again - same results.
Marie Gale
shared this idea
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Marie Gale
commented
Additional information to bug - firewall turned off completely during installs and also during attempted printing.