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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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413 results found

  1. In a document imported from word, endnote links don't work.

    I imported a word document with endnotes in indesign 2021. The link between the reference numbers and the endnote texts doesn't work. Any suggestion?
    Thanks.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  2. Paste in place behaves erratically for Word document import

    I have a layout created from Placing a Word document with some vector graphics frames (originally pasted from Excel as a WMF) and text/table frames. These graphics need to be replaced with updated versions each month.

    If I Place a new Word file into a temporary document then try to copy and paste new graphics one-by-one into the older version of the document, it looks like the graphics are updated if I stay on "medium quality" display setting. However if I change to "high quality", the graphics revert to previous versions.
    Export to PDF and Print will also produce the…

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  3. Exported JPG and PNG are not recognised when trying to Insert Image in Word 2011

    Indesign 12.1.0.56 on macOS Sierra 10.12.5. Exporting as jpg or png files are not recognised when I go to insert them into Word 2011 on Mac.
    However, files are recognised when:
    - exported from Indesign 12.1.0.56 x64 on PC and inserted into Word 2011 on Mac
    - exported from Mac and inserted into Word 2010 on PC
    - I had no problems when using indesign 2015 on Mac and inserting into Word 2011 on Mac.

    1 vote

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    0 comments  ·  PNG/JPEG/EPS Export  ·  Admin →
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  4. Crash when continuing to place text from Word

    Hello.

    When I try to continue to place text from any Word document Indesign crashes. It actually won't crash by "itself", it just stops working.

    I have followed the steps you outlined here: https://helpx.adobe.com/uk/indesign/kb/submit-crash-reports.html#Howtosubmitcrashreports

    to submit a crash report. However, since I have to Force quit it I cannot get the report crash dialogue.

    MacOSX version: 10.14.6
    Indesign version: Any from 14.0.3 to 15.1.2

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2023(v18.2.1.455) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

  5. Style mapping no longer seems to work between Word and InDesign

    Previously I was able to import Word (v16.62) documents into InDesign and map its Paragraph Styles to my INDD template's Paragraph Styles.

    In the latest version of InDesign (17.2.1), this does not seem to work, and the Paragraph Styles only come in in a single style.

    I have gone back and tested this using old files, which previously worked, but they now do not work: the Style Mapping doesn't seem to register at all.

    3 votes

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    1 comment  ·  Styles  ·  Admin →
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  6. Placed type from Word comes in as 'none'

    When I place text from a Word doc into my magazine template, the type comes in with the color 'none'. Even when I use a paragraph style that has black specified as the type color, it still stays as none. So I have to select all of the copy and manually change it to black. This doesn't seem to happen in other documents -- just my magazine template. I don't know how to fix it. Using latest version of ID.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  7. Spellcheck is grabbing the comma after words, causing an error

    Since upgrading to Indesign 2021 v16.0, when I run a spell check, if it catches a word it thinks is misspelled but that word has a comma after it, spellcheck also grabs the comma. If I attempt to Add that word to my user dictionary, I get an error "Words ending in punctuation other than ending periods may not be added into the dictionary". This never happened in previous versions of Indesign. See attached screengrab.

    (MacOS Catalina 10.15.7 // Macbook Pro Mid 2015)

    15 votes

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    6 comments  ·  Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

  8. Non-breaking hypens and column break in linked word file does not work in InDesign

    I have a word file linked to my InDesign document. However, it is not working as anticipated. Two examples:
    * non-breaking hyphens in the word document disappears in InDesign
    * manual column breaks in the word document becomes pages breaks in InDesign - I have tried to use a second text frame in the same page as a workaround, but the second frame remains empty (until moved to the next page).

    1 vote

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  9. double clicking (to select a word) or triple clicking (to select a line) is not working properly in the newest update.

    double clicking (to select a word) or triple clicking (to select a line) is not working properly in the newest update. Double clicking may just insert the cursor in the middle of a word or worse is only selecting part of the word, triple clicking sometimes just selects the word and not the whole line. All preferences are properly set. It just started with 19.0.1

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  10. 6 letter word is split at end of line without a hyphenation being added

    Hyphenation of the style is set for 3 letters before, 3 letters after. Correct for the language would be a hyphenation after two letters in this case. Indesign cannot break the word as it wants, INSTEAD it still breaks the word, but inserts no hyphenation. This appears to be a bug. I am attaching a screen shot as well as a package file. The problem is highlighted in yellow on page 26 of the book.

    Indesign: 13.0.1
    Mac: 10.12.6

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  11. Scaling image and frame using cmd/shift (mac) not working when signed in to Microsoft word

    I teach in a mac classroom. Scaling image and frame using cmd/shift (mac) is not working in InDesign 20.0 for any students who are signed in to Microsoft word. It works fine once they log out of word.

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  12. Unlink word document from Links - it used to work in Id2023

    I am missing the "UNLINK" button (right click on word document in Links). I just checked the same documents in both versions 2023 and 2024. In new version the button is missing.

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  13. Issue with Word Breaks in Dictionaries on InDesign (last version)

    Dear Technical Support Team,

    I am writing to inform you about an issue I am experiencing with word breaks in dictionaries, primarily in UK English (the Canadian one has fewer problems), German (2006 reform with Duden activated), and Danish, which are the languages I use the most. This problem has also arisen in other languages. I always switch the dictionary according to the language of the text I am working on. I have mainly encountered these errors using InDesign, but it has also happened to me in Illustrator. Clearly, the word break functionality is not working correctly, and syllabication is…

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  14. Spot colors flagged because their name includes the word "pantone"

    InDesign 19
    Steps: Opening any file with manually-built spot colors with the word "pantone" in their names brings up the "this document uses Pantone colors" blue nag
    Expected: that spot colors built manually, not using any installed color books, will be left alone
    Actual: apparently the software flags the word "pantone", regardless of its origin

    Summary: Manually-created spot colors are being flagged in Indesign because they have Pantone in their names. I legally purchased Pantone books in prior years, and the colors I'm using were built by referring to the builds from those books. I am not using any installed…

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  15. Import Word file - cannot set 'Import as Static Text' as Default Preset

    When I import a Word document I want the option 'Import as Static Text' ticked all the time.

    The problem is that if I tick 'Import as Static Text' and make it a new Default Preset, InDesign remembers this until I quit InDesign and then relaunch it. The relaunched InDesign doesn't remember it - it remembers the Preset name, but it doesn't remember to tick 'Import as Static Text'.

    This happens in CC2019 and CC2020. Could you please fix it so that the Preset you make remembers to keep 'Import as Static Text' ticked all the time, even when you…

    3 votes

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    0 comments  ·  Document/Pages  ·  Admin →
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  16. Alternate filling function of table rows doesn't work on imported Word table

    Please see the attached video to fully understand what is the issue about: the alternate filling function doesn't work on an imported Word table. Also I attach the InDesign file to help you solve this bug.

    1 vote

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  17. Alternate filling function of table rows doesn't work on imported Word table

    Please see the attached video to fully understand what is the issue about: the alternate filling function doesn't work on an imported Word table. Also I attach the InDesign file to help you solve this bug.

    1 vote

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  18. hyphenation error

    When hyphenating a word like 'Groot-Brittanië' the hyphenated word shows two dashes which of course is not accurate.

    10 votes

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    10 comments  ·  Text/Story/Table  ·  Admin →
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  19. Ao importar texto que contenham números ou caracteres automáticos do word ou RTF a numeração vem toda alterada

    Ao importar texto que contenham números ou caracteres automáticos do word ou RTF a numeração vem toda alterada

    1 vote

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  20. Pasting Word tracked changes text keeps the old text as well as changes

    When 'Text Only' is selected in Preferences/Clipboard Handling, pasting from a Word doc that has tracked changes results in the old edits (such as deletions) being retained in the pasted text in InDesign.

    If this isn't a bug, perhaps there's a way to make these ramifications more obvious to the user.

    1 vote

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