7340 results found

1. error encountered reading image

   1. InDesign CC 2019 (14.0)
   2. Import large clipped .psd file (~880 mb) into mechanical
   3. Image placed as requested
   4. Error message received suggesting image is corrupt (note: export of InDesign file as idml and opened in 2018 to import image achieves desired result, suggesting image is not corrupt)

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   6 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   Closing the thread based on the comments from the user.
   If you continue to face the issue. please reach out to abkaushi@adobe.com

2. [ID-4219708]export book to pdf slows the mouse respond

   Every time, when I export whole book into PDF file, my mouse starts to move with steps. Everything else is working more or less normally, but moving cursor is almost impossible.

   Cursors respond with huge lag - around 1 sec, and moves in steps, what makes impossible to use the mouse.

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   21 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review it

   -InDesign Team

3. [ID-4219717]Colors are displayed differently between pages

   InDesign 13.0.1 on iMac (Retina 5K, 27-inch, 2017) OS 10.13.3

   Open a CMYK document. Place an sRGB file on page 1. Place the same (or copy) on page 2.

   Expected: the colors on both pages look the same.

   Actual result: With color-proof switched off, the colors on page 1 show as if color-proof turned on while on page 2 the colors show correctly. See screenshots with the same files on 2 pages. I changed nothing I just moved the picture from one page to the other.
   With color-proof turned on all pages look like page 1.

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   23 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting.
   We will review the bug

   -InDesign Team

4. [ID-4213978]unable to change font, size, style in Script UI, alignment problem with Image on button

   Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
   Alslo image in button way OFF alignment.

   This result in uglier customized UIs than it's older versions.
   As the world population is getting older, the ability to have bigger font size and style is really needed.

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   12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue.
   We are reviewing it

   -InDesign Team

5. Multiple variables in a TOC

   While having headlines with zwo or more variables in the document, the TOC will be horrible wrong - it looks like a variable-puzzle.

   This mistake destroys any dream of creating efficiently catalogues and users are forced to use any kind of dirty-trick or handle on very expensive way a "handmade-process".

   This Bug is known since CS5.x.
   So please: Repair this Bug - now!

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

6. Type 1 font warning for no reason

   I am getting a warning that my document contains type 1 fonts (10 of them) when they do not (contains 4 OTF fonts).

   As far as I know, I have never used a type one font in any document on my current computer which is only a few weeks old ... Mac mini with t1 chip.

   InDesign version 17.0.1

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   17 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2023(v18.2.1.455). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —

   Adobe InDesign Team

7. CC2020: Alternate text for hyperlinks

   In CC2020 a new function for writing alternate text for links was introduced.
   Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
   A correct output would lead to a content entry.

   Note: Alt text for links is under discussion, as such alt text is not present for all users (it would be read out loud, but you can't read it) – this is not about equal access.

   Thanks for fixing, this would be a good step for all people relying on accessible PDFs.

   Best, Klaas

   In CC2020 a new function for writing alternate text for links was introduced.
   Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
   A correct output would lead to a content entry.

   Note: Alt text for links is under discussion, as such alt text is not present… more

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   12 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is available in the latest InDesign release 16.2.1
   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

8. [ID-4216065]Hyperlinks copy/pasted between files *appear* to break after source document is removed.

   Using CC2019 on a Mac running High Sierra

   Steps to reproduce:
   1) Create a document with a few hyperlinks in it.
   2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
   3) Save both and close.
   4) Trash source document

   Expected result: hyper links should work in Target document as expected.

   Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

   Other details:
   If you retrieve the source document from the trash, it the links in the target document suddenly start working again, meaning your not actually pasting the hyperlink, but theres some sort of link that exists between the source and target document.

   Saving target file as a new file, saving as idml, has no effect – those links are still tied to the source document.

   This in an absolute tragedy if you are working on large documents with lots of links, and needs fixing ASAP

   Using CC2019 on a Mac running High Sierra

   Steps to reproduce:
   1) Create a document with a few hyperlinks in it.
   2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
   3) Save both and close.
   4) Trash source document

   Expected result: hyper links should work in Target document as expected.

   Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

   Other details:
   If you retrieve the source document from the trash, it the links in the… more

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   15 comments  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue. We’re going to review this one shortly.

   —
   Adobe InDesign team

9. Indesign performance issue : CC 2019 uses all the system memory on Mojave

   So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

   This is what happens:
   1. Open InDesign
   2. Doesn't matter if im working or it's just open
   3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

   System:
   iMac Pro (macOS Mojave 10.14)
   3 GHz Intel Xeon W (10 cores)
   64 GB RAM
   Radeon Pro Vega 64

   It's a new iMac with a new system and it worked before with InDesign CC 2018 without having even seen this system alert. Since i need this software for my work, i installed 2018 to keep using it. But i can't figure out what's wrong with it.

   So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

   This is what happens:
   1. Open InDesign
   2. Doesn't matter if im working or it's just open
   3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

   System:
   iMac Pro (macOS Mojave 10.14)
   3 GHz Intel Xeon W (10 cores)
   64 GB RAM
   Radeon Pro Vega 64

   It's a new iMac with… more

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   22 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Closing this issue.

   —
   Adobe InDesign team

10. Indesign CC 2018 Crash

    Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.

    Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??

    Thanks

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    22 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

11. Export PDF, cannot cancel background task

    Sometimes, there is no way to cancel a background pdf export task.

    No way to close the document either, only hard quitting works.

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    12 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

12. InDesign window in fullscreen after escaping presentation mode

    InDesign version 17.1
    When entering presentation mode (shift+w), and then escape, InDesign windows becomes fullscreen.
    It would be great to get back to same size and position.

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    Closed: Fixed  ·  14 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. 15.1.2 No cursor visible in Input fields in Light/Medium Light themes

    Since installing 15.1.2 on iMac 10.15.6 (and after restart) , I can't see my cursor (blinking) in the Find/change input field. I can type in some text though, but still no cursor visible

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    20 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
    Please update InDesign 2020 to version 15.1.3 to get the fix.

    — Adobe InDesign team

14. Tab indent of RTL Numbered List does not line up

    See two screenshots attached, both are using the exact same settings, (Default, just changed to Hebrew numbering)
    in InDesign 2019 (14.0.3) Everything is nicely aligned, vs in InDesign 2020 (15.0) it's jagged, and I'm not able to align it in any way (Tabs, Indenting, etc.).
    I'm using InDesign 2020 תומך עיברית, on Windows 10

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    11 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

15. Performance: Import documents / style apply

    my MacBook Pro (15-inch, 2016) is super slow when importing word documents, search and replace styles or adapting styles. Does it improve when changing to the Mojave system? Or is there a conflict with FontExplorer X Pro. Any suggestions are welcome. I'm suffering…

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    5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2026(v21.0.1.006) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

16. Changing font in Character Panel frequently causes a crash in Indesign CC 2018

    Since 2018 version, changing a font in the character panel frequently crashes the application, but not 100% of the time. Font worked fine in older version and sometimes works fine in 2018, but the same issue has happened a good few times in the last week or so.

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    70 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

17. Adobe InDesign 2024(v19.0) - Users are facing issues while scrolling using Trackpad/Touchpad

    I have installed the upgrade to Adobe InDesign 2024 (build 19.0) while keeping version 2023 (build 18.5) and have encountered the following problem:

    • After opening a document, the mouse scroll wheel does not seem to work (i.e. it is not possible to scroll up or down the contents of a page). However, this condition still works in InDesign version 2023.

    Has anyone encountered the same problem and found a solution?

    22 votes

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    24 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue was fixed in 19.2 version of InDesign.

    Please update to this version or later to get the fix.

    --

    Adobe InDesign team

18. [ID-4216162]A splitted footnote with three lines violates keep options and makes a widow instead of an orphan

    1. Version of Adobe InDesign
       This issue appears in every InDesign versions since footnotes are supported.
       Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.

    2. Steps to reproduce the issues
       given:
       a) a footnote with three text lines
       b) splitting footnotes allowed in the footnote options
       c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)

    Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.

    1. Actual result
       The footnots splits with 2 lines in the textframe within the footnote starts and ends with one single line (widow) in the next textframe.

    2. Expected result
       a) best choice: hold the keep options!
       (e.g. 2 at start / 2 at end; so don't split a footnote with 3 and less lines).
       b) alternative: make an orphan (full line at the start of a footnote paragraph) instead of a widow; widows are absolutely not allowed (because they ony fill a part of a line, maybe only one word)

    3. Test file, screenshot, video or GIF capturing the issue (optional)
       Screenshots appended

    1. Version of Adobe InDesign
       This issue appears in every InDesign versions since footnotes are supported.
       Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.

    2. Steps to reproduce the issues
       given:
       a) a footnote with three text lines
       b) splitting footnotes allowed in the footnote options
       c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)

    Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.

    1. Actual result
       The footnots splits with 2 lines in the textframe… more

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are reviewing it

    -InDesign Team

19. [ID-4216061]Incorrect re-linking of image files with rotation metadata

    This bug occurs in all versions of InDesign.

    InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.

    • The image file is rotated 90 degrees with EXIF orientation.
    • In the transform panel, the vertical and horizontal percentage values are different.

    Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in relinking.

    The background of this trouble is the specification that Photoshop always saves with EXIF orientation set to 1. This is the correct specification. I think it should be fixed on the InDesign side.

    Japanese translation:
    「回転メタデータ付き画像ファイルの再リンクが不正確」

    この不具合はInDesignの全バージョンで発生します。

    InDesignは画像ファイルが配置されると、Exif情報のOrientationを変形パネルに反映します。しかし以下の条件では、再リンクした結果が不正確になってしまいます。

    1. 画像ファイルがOrientationで90度回転されている。
    2. 変形パネルで縦と横のパーセント値が異なっている。

    iPhoneで撮影された画像ファイルは、多くの場合、Exif Orientationの回転を保持します。クライアントがこのようなファイルをinddに配置し、縦と横のパーセント値が異なっていると、再リンクで大きな変化が発生してしまいます。

    このトラブルの背景にあるのは、Photoshopが常にEXIF orientationを1にして保存する仕様です。これは正しい仕様です。私はInDesign側で直されるべきだと考えます。

    This bug occurs in all versions of InDesign.

    InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.

    • The image file is rotated 90 degrees with EXIF orientation.
    • In the transform panel, the vertical and horizontal percentage values are different.

    Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in… more

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    22 votes

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    2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

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    Adobe InDesign Team

20. [ID-3934389]Copying animations loses timing panel settings

    When copying/duplicating animations (using ANY method), the timing panel settings are completely lost. This is really bad for complicated animations. The timing panel settings should be maintained when animations are copied/pasted or duplicated in any way.

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    4 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting this issue. We’re currently reviewing it.

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    Adobe InDesign team