Unable to Import PDF Comments from Acrobat 2019 Shared Review
PDFs with shared Reviews running off the Adobe Document Cloud are not able to import comments into InDesign.
Since Acrobat 2019, we are no longer able to use our own review server. There's now a big blue button to share the review using the Adobe Document Cloud. While this simplifies using Shared Reviews, the review PDF is now hosted and maintained by Adobe. Then, there is no longer a way to import the comments into InDesign.
To import a PDF's Shared Review Comments, InDesign requires access to the copy of the PDF containing the comments. With Acrobat 2019, this copy has been moved to the Adobe Document Cloud and is inaccessible even by the originating user. If the user attempts to save a local copy, he is told that the copy will be saved WITHOUT comments.
Kelly Long commented
Art Fisher is correct. There's no utility to the Import PDF Comments if comments can't be imported directly from the CC online shared review pdf.
This is a bummer. We mainly use Shared Reviews of PDFs but we also have a few reviewers that get their own individual PDFs for review. So far we have been unable to merge the comments from individual PDFs to the main shared PDF. The option to "import data file" is unavailable once the PDF is shared and relocated to Adobe's cloud.
I would very much like to find a workaround for this until the problem is solved.
Andreas Dobos commented
This makes really no sense. It would be cool to export an InDesign document directly to the review process.