50 results found

1. Remove color failed

   Hi,

   I'm facing a new issue.

   Version : InDesign Server CC 2021
   Language : VBScript

   Steps to reproducre :
   - Create a new color
   - Try to remove it
   -> Error : Can't remove this color

   Works on InDesign Server CC 2020

   I can't upload my example code file so i put it here :

   Set ID = CreateObject("IndesignServer.Application.2021")

   Set CurDoc = ID.Documents.Add

   Set NewColor1 = CurDoc.Colors.Add
   NewColor1.Name = "Valid1"
   NewColor1.ColorValue = Array(71, 20, 100, 10)

   Set CurItem = CurDoc.Pages.Item(1).TextFrames.Add
   CurItem.FillColor = NewColor1

   NewColor1.Delete

   CurDoc.Save "D:\Temp\Test_CC2021.indd"
   CurDoc.Close

   ID.Quit

   Thanks

   6 votes

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   5 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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2. not rendering photos and text boxes on the page

   Indesign is not rendering imported photos and created text boxes on the page, even though they are there.

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   5 votes

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3. not rendering photos and text boxes on the page

   Indesign is not rendering imported photos and created text boxes on the page, even though they are there.

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   4 votes

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4. fonts activate

   Indesign 15.0.1: Hello, I have the same problem. Adobe Fonts don´t load. When I click to activate a font it changes icon to "activating" but it never activates.

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   4 votes

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5. Error message when trying to open InDesign file

   I continually get an error that InDesign cannot open a file because it was created in a newer version and that I need to update...the problem is that I created the file 10 minutes ago and there is no update to be done.

   3 votes

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6. version 17.0 while launching shows blank black screen

   Screen gets stuck on black screen and no option comes up.

   InDesign version 16.0 works fine.
   Tried reinstalling the app but shows same issue.

   3 votes

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7. can't open file format psd, jpeg or in design file

   in design will not open my jpeg files and I'm using the latest of in design cc 2021

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   3 votes

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   0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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8. Search tool not showing up

   When I go to help in order to search it doesn't let me. The search tool is not there.

   3 votes

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9. After IDS install or update calls to preflight() don't work unless you manually edit ExportPreflightReport.jsx

   Whenever we install or update InDesign Server we can't call preflight() unless we manually edit the ExportPreflightReport.jsx file found here:
   C:\Program Files\Adobe\Adobe InDesign Server 2023\Scripts\Preflight

   We've had to do this for every version of IDS we've installed or updated (v15, v18.2.1 and 18.5). We're using Windows Server 2022 in Azure (Win64).

   I can't attach jsx or zip files but edits required are described at the bottom of this post: https://community.adobe.com/t5/indesign-discussions/problem-with-save-preflight-report-using-javascript-in-macintosh/td-p/5831477

   If we don't make these changes, calls to preflight on IDS don't produce a report. The script (ExportPreflightReport.jsx) works on InDesign Desktop.

   It would be great if IDS shipped with this ExportPreflightReport.jsx ready to go.

   Thanks.

   Whenever we install or update InDesign Server we can't call preflight() unless we manually edit the ExportPreflightReport.jsx file found here:
   C:\Program Files\Adobe\Adobe InDesign Server 2023\Scripts\Preflight

   We've had to do this for every version of IDS we've installed or updated (v15, v18.2.1 and 18.5). We're using Windows Server 2022 in Azure (Win64).

   I can't attach jsx or zip files but edits required are described at the bottom of this post: https://community.adobe.com/t5/indesign-discussions/problem-with-save-preflight-report-using-javascript-in-macintosh/td-p/5831477

   If we don't make these changes, calls to preflight on IDS don't produce a report. The script (ExportPreflightReport.jsx) works on InDesign Desktop.

   It would be great if IDS shipped with… more

   2 votes

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10. Je n'arrive pas à mettre mon correcteur orthographique en Français, c'est gonfflant?

    je demande seulement que le français soit la langue de correction orthographique, or rien de tout cela. même pour envoyer un message on se retrouve avec une page en patois.

    2 votes

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11. Software keeps freezing during data merge. Unable to minimize or close out without task manager . Cursor becomes spinning wheel

    Software keeps freezing during data merge. Unable to minimize or close out without task manager . Cursor becomes spinning wheel. I have tried restarting my computer, closing out the software and reopening it, and trying an older version of the software.

    2 votes

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12. search text

    BUG/FEATURE: No SEARCH feature for indd.adobe.com documents!
    Details: I'm viewing a wine list for the restaurant Cafe Juanita in Kirkland, WA (URL below). Your indd.adobe.com viewer does NOT have a search feature. Which would be super useful on this 28 page wine list! In addition, there is no download button, so I cannot download the PDF and search it locally.

    https://indd.adobe.com/view/cc7d0fe7-32b2-427b-b6a8-7820ff9bf01f

    2 votes

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13. Adobe Indesign server doesn't indicate license issues

    An Indesign Server setup was no longer running properly. The soap client could no longer connect to the instances.

    However, the Windows Indesign server service was running. There were no errors in the Windows event viewer. Rebooting the service and server had no effect.

    Upon manual startup, errors were displayed stating that the license could not be verified. After opening Internet access, everything worked fine again.

    THIS SHOULD BE FIXED:
    - The Windows event viewer should show license errors
    - The Indesign server service should not be running if there are license issues. It should shutdown again. Why is the service still running if it doesn't work?

    An Indesign Server setup was no longer running properly. The soap client could no longer connect to the instances.

    However, the Windows Indesign server service was running. There were no errors in the Windows event viewer. Rebooting the service and server had no effect.

    Upon manual startup, errors were displayed stating that the license could not be verified. After opening Internet access, everything worked fine again.

    THIS SHOULD BE FIXED:
    - The Windows event viewer should show license errors
    - The Indesign server service should not be running if there are license issues. It should shutdown again. Why is the… more

    2 votes

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14. Image Trace

    Hi there,

    I am unable to image trace. All tutorial say image trace is though pressing object first. It doesn't even pop up for me.

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    2 votes

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15. ₹ The rupee symbol in the Windows font Times New Roman is not being displayed by inDesign Server
    2 votes

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16. InDesign cannot open the file

    InDesign cannot open the file when your system does not have enough memory (RAM) to read the file
    https://geometrydash-best.com

    2 votes

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17. InDesign Server taking long time to initialize

    SUMMARY
    Recently it's been taking longer than 5 minutes for InDesign Server to spin up a new instance when executed by Windows system. This issue appears to be user specific. 

    SYSTEM
    Operating system version: Microsoft Windows Server 2012 R2 Standard
    Processors: Intel Xeon CPU E5-2690 v4 @ 2.60GHz x 4
    Adobe InDesign CC Server 2017 12.0.0.81

    ISSUE:
    InDesign server seems to be taking a long time (> 5 minutes) during initialization.

    COMMAND:
    ./InDesignServer.exe -configuration [name] -port [number]

    OUTPUT:
    Initializing InDesignServer for port 57106: ================================================================================
    InDesign CC Server Version 12.0 x64 .
    Copyright 1999-2016 Adobe Systems Incorporated and its licensors. 
    All rights reserved. See the other legal notices in the ReadMe. ================================================================================
    Fri Apr 16 12:54:43 2021 INFO [server] Initializing
    Fri Apr 16 12:54:43 2021 INFO [server] Loading the application
    Fri Apr 16 12:54:43 2021 INFO [server] Scanning for plug-ins
    Fri Apr 16 12:54:43 2021 INFO [server] Registering 114 plug-ins
    Fri Apr 16 12:54:43 2021 INFO [server] Completing Object Model
    Fri Apr 16 12:54:43 2021 INFO [server] Saving Object Model
    Fri Apr 16 12:54:43 2021 INFO [server] Initializing plug-ins
    Fri Apr 16 12:54:43 2021 INFO [server] Calling Early Initializers
    Fri Apr 16 12:54:43 2021 INFO [server] Starting up Service Registry
    Fri Apr 16 12:54:44 2021 INFO [server] Executing startup services
    Fri Apr 16 12:54:44 2021 INFO [server] Using configuration indesign-manager-ws-configuration-slot-22 Fri Apr 16 12:54:44 2021 INFO [server] Initializing Application
    Fri Apr 16 12:54:44 2021 INFO [server] Completing Initialization
    Fri Apr 16 12:54:44 2021 INFO [server] Calling Late Initializers
    Fri Apr 16 12:54:45 2021 INFO [server] Image previews are off
    Fri Apr 16 12:54:45 2021 INFO [server] Server Running
    Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\startup scripts\ConnectInstancesToESTK.js
    Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\startup scripts\ConvertURLToHyperlinkMenuItemLoader.jsx
    Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\ConvertURLToHyperlinkMenuItem.jsxbin

    ANALYSIS:
    The application appears to be getting stuck either during or after executing C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\ConvertURLToHyperlinkMenuItem.jsxbin
    This issue is user specific. In this case, the user is the Windows system. When we launch the application as a different user we do not have this problem.

    ATTEMPTED SOLUTIONS:
    - Restarting the application
    - Restarting the server
    - Deleted user specific temp files in C:\Users<username>\AppData\Roaming\Adobe\Indesign Server<version><locale>

    OTHER
    It's worth noting that is problem seems to be very similar to this issue:
    https://community.adobe.com/t5/indesign/indesign-server-startup-memory-issues/td-p/11500657

    However, we removed the user specific temp files and the application continued to take a long time to initialize.

    SUMMARY
    Recently it's been taking longer than 5 minutes for InDesign Server to spin up a new instance when executed by Windows system. This issue appears to be user specific. 

    SYSTEM
    Operating system version: Microsoft Windows Server 2012 R2 Standard
    Processors: Intel Xeon CPU E5-2690 v4 @ 2.60GHz x 4
    Adobe InDesign CC Server 2017 12.0.0.81

    ISSUE:
    InDesign server seems to be taking a long time (> 5 minutes) during initialization.

    COMMAND:
    ./InDesignServer.exe -configuration [name] -port [number]

    OUTPUT:
    Initializing InDesignServer for port 57106: ================================================================================
    InDesign CC Server Version 12.0 x64 .
    Copyright 1999-2016 Adobe Systems Incorporated and its licensors. 
    All rights… more

    2 votes

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    0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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18. "Adobe Indesign help content is not installed, or the installation has been damaged." error prompt displayed when we click on search option.

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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19. Lower Case with Caps Lock and Shift

    In my new install, InDesign24, pressing shift while using caps lock doesn't make the text lower case, despite this working in other programs. Is there a preference or setting in InDesign I'm not aware is clicked to make this function as before?

    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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20. Unable to create new document in indesign

    same screen from the last 30min

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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