1312 results found

1. Control Panel missing fields for Type

   Updated to InDesign 17.2 and noticed that some of the fields to the right in the Control Panel are missing for type. Using 27-inch monitor in full screen mode. If take out of full screen mode and move my window way over to the left off screen, and pull the Control panel out, then I see the fields. They used to fit.

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2. Shortcuts register/work without modifier key

   You can enter one letter, number, and symbol to keyboard shortcuts for Style Options.
   The characters you typed are not displayed, but starting with InDesign 2020(15), it will act as a shortcut.
   This should be disabled.
   Prior to InDesign 2019(14), registration did not work.
   Common for Mac and Windows version.

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3. Export to PDF crashes when Printer's Marks checked on in PDF export window menu (ID 14.02 )

   Reoccurring crash from back in February 2019:
   When I leave Printer's Marks unchecked, Indesign exports effortlessly.

   Crashing while exporting to PDF happens with any design, regardless of the contents in the design (RGB, .ai files, etc.)

   I have tested it on exporting older designs that have already been sent to print with printer's marks, prior to this issue.

   Note: checking or unchecking Bleed and Slug don't interfere – only Printer's Marks do.

   (I have mailed all details in the crash report.)

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   Closing this issue as it was resolved on mail

   Thanks

4. InDesign Is Still Unusably Slow

   Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
   I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

   I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

   I have attempted to edit the file with no other programs open and I get the same (lack of) results. But it's worth noting of course that "don't have anything else open" is hardly a realistic workflow for any modern user.

   Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
   I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

   I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

   I have attempted to edit… more

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   Need More Info  ·  amaarora responded

   Hi,
   Thanks for creating the thread.
   Please can you mail me a sample document with which i can reproduce the issue at amaarora@adobe.com?

   Thanks

5. Danish translation in 'EPUB Export Options' is wrong

   In the EPUB Export Options window - Metadata - two fields are translated into Danish. But this is not done correctly.
   Re: field 3 "Created by" and 7 "Rights".

   This Text: > should be translated into this

     Oprettet af: > Forfatter:
   
     Højre: > Copyright:
   

   (because 'Forfatter' means 'Author' and this metadata information is requied in EPUBs.. and 'Højre' means the opposite of left ... so this is NOT the case here ;)

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6. ID 15.0.2 can't find kashida

   I'm using ID CC20 (v15.0.2) with Arabic support. When I search for a manually placed kashida in a string of text, I get a "Cannot find match" error. I've made sure all specific attributes are turned off in the search window (see attached). This happens whether I type a kashida in the search field or copy-paste it from text in the layout.

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7. Failed to connect to Acrobat DDE server

   1. Latest Indesign with latest Acrobat running on Windows 10 (1709)
   2. When exporting a PDF with activated option "Open PDF after export" and with Acrobat being already open with a document (but only in display mode and no dialogue window open), it would sometimes not open the PDF in Acrobat, but after a while show an error popup saying it failed to connect to Acrobat DDE server. I never had this in former versions of Indesign and Acrobat.
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8. panels / windows won't open, InDesign doesn't launch 80% of the time

   Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

   But this is the part that really bothers me: When it finally does open properly and loads a document, many of the panels just will not open even after I select them from the menu. Most of the time I can't open any windows or panels within the app. And I NEED to be able to open the glyphs and corner options panels, but I haven't been able to open them for over a month, and I use this program on a nearly daily basis. Additionally, the color picker tool within the color popup does not work, but the regular tool within the toolbar does. I also have issues with the align and distribute options appearing and disappearing from the top bar. The options disappear after selecting an object, changing windows or navigating to a different app momentarily, and they will not reappear unless I click the gear icon of the panel and confirm the options again. Sometimes this doesn't work and then I have to quit and reopen the whole thing again.

   I'm running Mac OS High Sierra 10.13.6. I am going to have to uninstall and rollback to the 13.1 version of InDesign for now because I have clients waiting and I need to turn stuff over faster, but if more information is needed I can reinstall. Never had this issue in the 2018 version, but it's been a regular occurrence in the past few updates.

   Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

   But this is the part that really bothers me: When it finally does open properly and loads a document, many… more

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   Need More Info  ·  amaarora responded

   Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
   If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

   -InDesign Team

9. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Steps to reproduce the issues:
   1. Create a new document.
   2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
   3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
   4. Enter custom (valid) Cell Range "A1:E5"

   Expected result:
   No error and a table containing cells A1 through E5.

   Actual result:
   Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

   This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached Columns_52.xlsx with range "A1:E5", for example.

   Adding/removing a column (attached Columns_27.xlsx file) avoids the error.

   Versions of Adobe InDesign:
   CS6 through CC 2018.0, Windows and macOS

   Test files and screenshot of error attached.

   Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Steps to reproduce the issues:
   1. Create a new document.
   2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
   3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
   4. Enter custom (valid) Cell Range "A1:E5"

   Expected result:
   No error and a table containing cells A1 through E5.

   Actual result:
   Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

   This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached… more

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10. Bug: file conversion from newer ID version fails when done in a specific way

    ID version: 17.1
    System: Windows 10
    Steps:
    1. Double-click an INDD saved by a newer version of ID, perhaps 18, while ID isn't running yet.
    2. ID will start, try to open the file and come ip with the conversion dialog. If you then click "Convert", it won't actually convert the file, but do nothing. In this case you would have to close the conversion window and while ID is now running, double-click the INDD again.

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11. Windows 10 is not supported on our enterprise CS account???

    I received a notice that an update is required, but Windows 10 is not supported on our enterprise Adobe CS account on my work computer??

    "Update required
    You must update your system to install lnDesign. Please check the following:
    Windows 7 Service Pack 1, Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 version 1703 and Windows 10 version 1709 are not supported)"

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12. macOS menu bar covers InDesign title bar (multi-screen setup)

    When running multiple screens connected to my MacBook Pro (14-inch, M1 Pro), InDesign's title bar will frequently get stuck under the macOS menu bar on the built-in screen, making it impossible to move the window either to another screen or within the built-in screen. I have to arrange the screens so the built-in screen is slightly above the others (even though it's below them physically) to get the title bar visible so I can move it.

    Interestingly, this phenomenon only occurs on the built-in screen. It's likely that InDesign doesn't know how to handle the macOS menu bar being taller (about 72 pixels instead of, what, 48?) and wrapping around the camera notch, so it doesn't respect the menu bar as a border.

    When running multiple screens connected to my MacBook Pro (14-inch, M1 Pro), InDesign's title bar will frequently get stuck under the macOS menu bar on the built-in screen, making it impossible to move the window either to another screen or within the built-in screen. I have to arrange the screens so the built-in screen is slightly above the others (even though it's below them physically) to get the title bar visible so I can move it.

    Interestingly, this phenomenon only occurs on the built-in screen. It's likely that InDesign doesn't know how to handle the macOS menu bar being taller… more

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13. I emphasize enough how much I dislike the new styling on the text/paragraph style dialogues

    It is SOO much harder to select the paragraph (or whatever) style I need now. The key information in that dialogue is the style name, which I know you know because that's what you show when it's selected. But that style name isn't the most visible part of the drop-down. In my case, it's darn hard to see. This is slowing me way down and I'm feeling very grumpy about it.
    I was also really irritated when the resize quick keys did a switcheroo here after 20+ years, but I can get over that. This one -though! Apologies for the rant, but please please fix this. Also - why is it all greyscale? The preview doesn't add value if it isn't an actual preview! Half my styles are orange or blue. Am I missing a setting? Help.

    It is SOO much harder to select the paragraph (or whatever) style I need now. The key information in that dialogue is the style name, which I know you know because that's what you show when it's selected. But that style name isn't the most visible part of the drop-down. In my case, it's darn hard to see. This is slowing me way down and I'm feeling very grumpy about it.
    I was also really irritated when the resize quick keys did a switcheroo here after 20+ years, but I can get over that. This one -though! Apologies for the… more

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    Need More Info  ·  amaarora responded

    Hi,
    This new menu you are seeing is only visible from the properties panel.
    You can still see the list of paragraph styles from the Paragraph Styles menu (Type→Paragraph styles) in the same way as it used to be in previous years.
    Please let us know if you still face the problem

    Thanks,
    Aman

14. No multicore, no gpu support this is RIDICULOUS

    Okay hear me out, I know for a fact this has been brought up I know.

    However in 2022 a multinational company doesn't support multicore and gpu performance for windows this is just insane, it's the biggest F U to the community.
    How I'm supposed to work on anything if my performance is garbage with VERY FEW OBJECTS, now you might say ah yes just press typical performance or fast perfomance if your pc is struggling. I have a proper pc (i9 9900k, 32gb ram, rtx 2080) really if this gear STRUGGLES with TEXT editing I'm speachless, for the sake of keeping your customers loyal add a GPU SUPPORT FOR INDESIGN ON WINDOWS HOW YOU DONT HAVE IT????? why my performance is so bad only because you don't have gpu support in 2022?

    Okay hear me out, I know for a fact this has been brought up I know.

    However in 2022 a multinational company doesn't support multicore and gpu performance for windows this is just insane, it's the biggest F U to the community.
    How I'm supposed to work on anything if my performance is garbage with VERY FEW OBJECTS, now you might say ah yes just press typical performance or fast perfomance if your pc is struggling. I have a proper pc (i9 9900k, 32gb ram, rtx 2080) really if this gear STRUGGLES with TEXT editing I'm speachless, for the… more

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15. Display QuickBooks Hidden Files and Folders in Windows

    <a href="https://www.quickbookspremiersupport.us/display-hidden-files-and-folders-using-windows/">Windows operating system hides many files and folders</a> by default, in order to prevent the users from deleting or modifying files that shouldn’t be touched at all. However, the user can make windows show these hidden files by changing a single setting.

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16. Drop Shadow is Very Buggy Within the App for Text

    The drop shadow effect is very buggy in the editor and has been for quite some time. I just dealt with it for the longest time but it seriously slows down production when I'm constantly having to "fix" it by making a change to the text then Undoing it (i.e. delete a character, then press Command+Z). The bug happens when Drop Shadow is applied to text and you scroll down the page a bit. The attached images show the before and after. If I scroll down the page after "fixing" it, it just re-bugs out. I work with white text so drop shadow is imperative for me to see the text against the white background of the page. Please fix this, it's been an issue for quite some time now, and apparently after looking through the forum it's not just with text either. Drop Shadow seems to be very buggy all around, which sucks because it's a fairly common effect that people use. Please help!

    The drop shadow effect is very buggy in the editor and has been for quite some time. I just dealt with it for the longest time but it seriously slows down production when I'm constantly having to "fix" it by making a change to the text then Undoing it (i.e. delete a character, then press Command+Z). The bug happens when Drop Shadow is applied to text and you scroll down the page a bit. The attached images show the before and after. If I scroll down the page after "fixing" it, it just re-bugs out. I work with white text… more

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    0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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17. Indesig destroys its files

    version
    InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock

    Steps

    scenario: slow, instable internet connection or internet connection failure

    Indesign loses cloud linking to library assets
    InDesign freezes
    InDesign crashes
    Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign

    If the library is shared with other team members, they will not be able to open the file

    Only team members who are not working with this library can open the file

    If this team member now deletes the links to the assets, the other team members can reopen the file.

    Tests have shown that the crashes are caused by incomplete downloads of the preview or licensed images from Adobe Stock, which are displayed correctly in the Indesign as a shortcut in the Links-window and preview image in the graphics frame.

    The problem can only be detected by opening the images in Photoshop.

    Stability enhancement:
    The images from AdobeStock should only be linked to the Indesign-file after a complete download and made visible in the Links-window or graphics-frame.

    version
    InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock

    Steps

    scenario: slow, instable internet connection or internet connection failure

    Indesign loses cloud linking to library assets
    InDesign freezes
    InDesign crashes
    Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign

    If the library is shared with other team members, they will not be able to open the file

    Only team members who are not working with this library can open the file

    If this team member now deletes the links to the assets, the other team members can reopen the file.

    … more

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

18. There is no InDesign's icon

    InDesign's icon is broken in the alt-tab menu on Windows.

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19. Update to the latest version not possible

    After reinstalling Adobe Creative Cloud and Adobe InDesign CC 2018 (version 13.1) on a new Windows computer, it is not possible to update to the latest version 13.1.1.
    Even with a new installation of Adobe InDesign, version 13.0, no update is offered.
    All update installers should be available for all authorized versions * of the Creative Cloud.

    • https://helpx.adobe.com/enterprise/kb/remove-unauthorized-versions.html

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20. text overlap

    I'm using the Calendar Wizard template to create a calendar and quite often I find when I type text into the date window the text appears to overlap and I can't see what I'm typing (see image). This happens quite often and it's very frustrating. I'm using InDesign 2018 and I'm on a Mac with Mac OS Sierra. I would like to know how to fix this.

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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