Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Do not use Osaka font for PDF page information

    When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.

    1. Name the indd file "だじづでど.indd".
    2. Export the PDF.
    3. An error is displayed and the file name of the page information is garbled.

    Osaka is no longer a very old font on the Mac. Don't use Osaka now.

    Use a font that supports semi-voiced…

    64 votes

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    9 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Navigation Points Not Available to Scripting in InDesign 2021 (16.0)

    Problem Description:
    Querying navigation points inside a movie trigger errors from InDesign 16.

    Steps to Reproduce:
    1. Query movie.navigationPoints.length or movie.navigationPoints.count() with Extendscript.

    The following script shows this issue(s) with simple document containing a move and one button with a play at navigation point action applied.

    var btn = app.activeDocument.buttons[0];
    var beh = btn.behaviors[0];
    var mov = beh.movieItem;
    var navPts = mov.navigationPoints;
    try{
    alert(navPts.length); /doesn't exist/
    }catch(err) { alert([err,err.line])}

    try{
    alert(navPts.count()); /*Give incorrect error - Error: Request failed because the underlying functionality is no longer available in the current version of the application */
    }catch(err) { alert([err,err.line])}

    alert(navPts.everyItem().getElements().length);…

    64 votes

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    6 comments  ·  Scripting  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Arabic exported to EPUB (Fixed Layout) doesn't show properly

    • InDesign 15.1.2 / Mac OS 10.15.6

    • Create an InDesign document with Arabic content. Apply any Arabic font.

    • When exporting to EPUB (Fixed Layout) we should see the Arabic text appear in the epub viewer in similar manner as it shows in InDesign document.

    • The exported epub document is viewed in Apple's Books application, and Adobes Digital Editions 4.5 with similar problems in both epub viewers, where all Arabic text is either invisible or messed up and shifted from its location.

    • Attached images from InDesign document, and epub file which was exported from InDesign.

    • Links from…

    64 votes

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    35 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  amaarora responded

    Thanks for reporting. We will look into the issue shortly.

    -InDesign Team

  4. [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

    With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

    63 votes

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    67 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

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    Edit:
    Hello All,
    We acknowledge those comments where some of us have mentioned that the issue is still not fixed; we are already working on it.
    Please note that, in the earlier release we had fixed few cases which were leading to the issue.
    There are still few scenarios which are yet to be investigated and fixed.
    Unfortunately, this particular thread has become too generic.
    We request you to provide your comments in below provided new thread. Please do mention your observation while submitting the comment. It will help us in our ongoing investigation.

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38991835-undo-not-working-properly-in-indd-2020


    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu…

  5. 61 votes

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    77 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello All,

    Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1

    Update your InDesign through Creative Cloud app to Id 13.1

    Thanks,
    Abhinav

  6. publish online navigation buttons disappear in browsers and don't come back

    When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the…

    59 votes

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    66 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.

    I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.

    InDesign version: 14.0, included a screencap.

    58 votes

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    32 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

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    Edit: We reached to the users who have commented the issue still persists to identify the gap. It was discovered that their issue is different from what is being discussed on this thread. The issue pertaining to this thread is fixed. Hence, we are closing the thread.

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  8. Share for Review strikethrough & highlight from online edits aren't visible in InDesign

    InDesign Vs. 16 Share for Review: if the reviewer uses the strikethrough text or highlight option, I don't see these in my indesign doc. I can see the strikethrough text on the browser version, but the highlight disppears completely. The review comment is in both places, just not what it's referencing.

    57 votes

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    62 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Fehlercode 4/Errorcode 4 for not damaged documents

    1. Adobe Indesin CC 13.01 After the last Update of Indesign time by time suddenly Indesign report a damaged file if you try to open any InDesign-Document.

    Everytime after restarting the Mac everything is good and I'm fortunally able to open all o these documents.

    Sometimes restarting Indesign helps, but not always.

    The last 3 days it happens much to often und it nervs.

    56 votes

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    63 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Export and Save As dialogs not showing up in MacOS Monterey

    1. 16.4
    2. Installed MacOS Monterey then InDesign Export or Save As dialogs stopped working.
    3. Export or Save As dialogs should be showing up
    4. Export or Save As dialogs not showing up with either keyboard shortcuts or when using the dropdown menu.
    5. The issue was validated by your support staff Lakshay (Adobe) through remote access 26.10.2021
    52 votes

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    54 comments  ·  UI/UI Scaling  ·  Flag idea as inappropriate…  ·  Admin →

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  11. stalls intermittently, seconds to minutes of spinning beach ball or Application not responding

    Stalls to a spinning beach ball intermittently during use. Add images in frames, move images or add text, what-ever, it suddenly just stalls and can take seconds to minutes before clearing. CS6, the CC2017 worked fine. Now CC2018 seems to have regressed in performance. I have to FORCE QUIT at times. MacOS Sierra 10.12.6

    51 votes

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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  12. Presentation mode (shift+w) glitch in catalina

    Indesign CC 2019 running on a 15-inch, 2018 Mac, 2,6 GHz Intel Core i7 6 core, 32GB memory, with Catalina iOS 10.15.

    Every time i enter the "presentation mode", the first page i visualize looks good, when i move with the keyboard arrows to another page it visualizes glithces.

    50 votes

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    35 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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  13. When applying underline feature to TateChuYoko, the underline doesn't show

    When applying underline feature to TateChuYoko characters, the underline doesn't show. It means, the underline feature is set correctly, but it does not appear against TateChuYoko characters. We’ve struggled to this bug for a long time. As workaround, we have to create Anchor objects for TateChuYoko characters, or to put stroke lines instead of underline. These workarounds waste a lot of time. Please fix this ASAP.ASAP.

    [Japanese]
    縦中横に下線機能を適用しても、下線が表示されないバグ

    縦中横の文字に、下線機能を適用しても、下線が表示されないバグがあります。私たちは長い期間、このバグに悩まされています。仕方なく別テキストフレームで対応したり、別の罫線で対応するなど、時間のかかる無駄な作業をしなくてはなりません。このバグには、私たち多くのユーザーがとても困っていますので、早く修正をしてください。

    50 votes

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    3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  14. Page Panel Numbering in right-to-left spreads

    In a document with facing pages, when the document is changed to right-to-left, the numbers in page panel are displayed with a weird encoding or extra characters.

    49 votes

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    24 comments  ·  UI/UI Scaling  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Media panel gone HUGE

    So, after running in a while on the new Adobe 2020 app, I noticed that the Media panel started to grow in size each time I opened the tab. Before I could notice, the Media panel was absolutely huge.

    I tried to:

    • Reset the workplace

    • Reset the UI scalling

    • Uninstall and Install again InDesign 2020 (While removing UI Preferences)

    • Restart PC

    Nothing has worked.

    The only solution that seems to work as of right now is to downgrade to 2019.

    47 votes

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    53 comments  ·  UI/UI Scaling  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Rounded corners aren't perfectly rounded

    Why aren't rounded corners perfectly rounded? I created a 100x100px square, rounded the corners to 50px which should give me a perfect circle except it doesn't.

    46 votes

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    8 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  17. 2021 cannot create new document

    I just updated from 2020 to 2021 version.
    Now, when trying to create a new document, the dialogue works as expected but when clicking "erstellen" (create) nothing happens.
    Even after restarting the whole system (Mac Catalina).

    45 votes

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    41 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  18. InDesign CC 2019, GPU enablement on Mac

    InDesign CC 2019 14.0
    macOS Mojave 10.14
    Mac Pro 5.1 (mid 2012)
    SAPPHIRE Radeon PULSE RX 580 8GB GDDR5

    Photoshop CC GPU Performance - ok
    Illustrator CC GPU Performance - ok
    InDesign CC... GPU incompatible???
    In addition, there are icon discolorations (only InDesign). Sometimes this effect occurs, sometimes not. The color of discoloration can be different.

    44 votes

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    38 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

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    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

  19. Spell check not working

    I have installed the latest version of ID, and the spell check is not working. It does not detect misspelled words.

    43 votes

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    42 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,
    Based on emails we have recieved from you all, we were able to figure out that issue was either not reproducible or that the feature was not being used correctly.
    Closing this issue was for now. Let us know in case you encounter the issue again

    -InDesign Team

  20. InDesign 2019 Fails to open properly and freezes.

    I recently updated to InDesign 2019 and had no problem using it last week.
    Today it is not opening properly, taking around 10 minutes to open a file, then freezes the second I try to do anything in a text box.

    It has occurred with every file I've tried, multiple times.
    I have also tried ending all InDesign processes and restarting my computer.

    Not sure if anyone else has come across this issue?

    InDesign CC 2019: v 14.0
    Windows 10: v 1803

    42 votes

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    49 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

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