6800 results found

1. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

   Lost all Save, Save As, Undo functionality while working.
   To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.

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   218 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

   Of the responses we have received, the conclusion we’ve come to is:
   This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

   Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

   However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
   A) a test file,
   B) detailed steps to replicate the issue
   C) any specific type of content that causes this
   D) a screen recording, etc.
   E) ID version, OS, etc.
   (You can put the testing artifacts at a shareable location and share the link with us, reaching us at sharewithID@adobe.com OR rkiran@adobe.com.
   This will help us immensely in determining a proper fix for this issue.

   We seek your continued support to help improve InDesign. Let us do it together.

   —
   Adobe InDesign team

   As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

   Of the responses we have received, the conclusion we’ve come to is:
   This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

   Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

   However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
   A) a test file,
   B) detailed steps to replicate the issue
   C) any… more

2. [ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside the text box.
   • Resize a document window, the corner flies below the screen border
   • Click or Drag of the mouse
   • Switching between tools
   • "Waiting for UXP plugins to finish up remaining tasks."

   Workaround:

   • Close the MAGNET application
   • Revert to InDesign 19.5, No performance lag is observed.
   • Restarting the machine and trashing the preferences seems to resolve the issue temporarily
   • Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
   • Uninstall-Reinstall seems to resolve the issue temporarily
   • Turn off Preflight seems to resolve the issue temporarily

   Note:

   1. The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
   2. The issue seems to be specific to the MAC devices
      • Apple MacBook Pro M1/M2/M3
      • Apple MacBook Air M1/M2/M3
      • Apple Max Studio M1/M2/M3
      • Apple Mac mini M1/i7 Intel
   3. The issue exists for both old and new documents

   Additional information needed:

   1. Screenshot of Memory usage while the issue is observed
   2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
   3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
      • Open Terminal in full screen mode
      • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
      • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside the text box.
   • Resize a document window, the corner flies below the screen border
   • Click or Drag of the mouse
   • Switching between tools
   • "Waiting for UXP plugins to finish up… more

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   126 votes

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   126 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

   1. Screenshot of Memory usage while the issue is observed
   2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
   3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh

   • Open Terminal in full screen mode
   • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
   • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

   —

   Adobe InDesign Team

3. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

   Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

   Is this an issue of my computer talking to Adobe servers?

   Nothing to screen shot, there is no message.

   111 votes

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   122 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

   This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

   If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
   In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

   We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently as possible; we need your support.

   Regards,
   Abhinav Kaushik
   InDesign Team

   Hello All,

   Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

   This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

   If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
   In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

   We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently… more

4. Undo Not Working properly in InDesign 2020

   InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

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   109 votes

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   177 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

5. ScriptUI: Opening Dialog while dialog is open breaks InDesign

   I'm running InDesign 14.0.2 on a macOS High Sierra (10.13.6)

   In a script i created I have a Dialog. It has a button that opens another dialog.

   Before my last indesign-update (CC 14.0.2) the second dialog would open and when i closed it, i could use the previous dialog window again.

   Now with the Update when I open the second dialog and close it again, i cant use (or close) the previous dialog and it blocks me from using InDesign. I can move the dialogwindow around but thats it so i have to restart indesign.

   I tested this on two colleague's system with the same InDesign version (14.0.2) and had the same result.
   I tested this on a colleague's system with 14.0.1 and it worked as intended. (Also it worked for me before the update)

   Attached is a testscript with the dialogs and a short videodemonstration.

   Pls fix this, as we use this function to change settings in configfiles for scripts we use.

   I'm running InDesign 14.0.2 on a macOS High Sierra (10.13.6)

   In a script i created I have a Dialog. It has a button that opens another dialog.

   Before my last indesign-update (CC 14.0.2) the second dialog would open and when i closed it, i could use the previous dialog window again.

   Now with the Update when I open the second dialog and close it again, i cant use (or close) the previous dialog and it blocks me from using InDesign. I can move the dialogwindow around but thats it so i have to restart indesign.

   I tested this on two… more

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   109 votes

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   45 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

6. Proportional Scaling Using Shift Button Not Working

   In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

   108 votes

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   280 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while; we really appreciate your support!

   Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

   For now I request you to follow the below provided KB doc for the quick workaround of the problem.
   https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

   In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

   Regards,
   Abhinav Kaushik
   InDesign Team

7. [ID-4228495]Export Tagging: ‘i’ character in class name exports as blank space

   I just did the 2018 update, so I think it's the most recent version: 13.0 x64

   I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
   should be: <p class="bright"></p>
   getting: <p class="br ght"></p>

   This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

   This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain the character 'i', this problem has brought the workflow to a dead halt.

   I just did the 2018 update, so I think it's the most recent version: 13.0 x64

   I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
   should be: <p class="bright"></p>
   getting: <p class="br ght"></p>

   This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

   This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain… more

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   107 votes

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   25 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We are reviewing this issue.

   —
   InDesign team

8. Anchored textframe with auto-sizing/auto-adjusting "height" causes InDesign 2020 to freeze

   Anchored textframe with auto-sizing/auto-adjusting "height", text aligned to baseline and anchored object settings "anchored position: custom", "anchorPoint: bottom left/center/right" causes InDesign 2020 (15.0.1) to freeze (on Mac and PC).

   1. create an new document (size doesn't matter)
   2. create an new textframe (dimensions doesn't matter)
   3. create a second textframe (dimensions doesn't matter)
   4. insert some text in second generated textframe
   5. select the text and apply the option "align to baseline".
   6. anchor second textframe into the first created textframe
   7. set anchored object settings of the anchored textframe to: "anchored position: custom" and "anchorPoint: bottom left or bottom center or bottom right"

   8. select the anchored textframe

   9. choose the textframe fit option "frame to content" or use the shortcut "strg + alt + c" on PC

   InDesign 2020 freezes.

   or repeat steps 1. to 8. and choose auto-sizing type "height" or "height and width" or "height and width proportionally" for the anchored textframe

   InDesign 2020 freezes.

   see attached screenshot. I can't attach a .indd or .idml file cause this is not allowed (error: invalid file type)

   In previous versions (CC 2018, CC 2019) auto-adjusting "height" works as expected

   Anchored textframe with auto-sizing/auto-adjusting "height", text aligned to baseline and anchored object settings "anchored position: custom", "anchorPoint: bottom left/center/right" causes InDesign 2020 (15.0.1) to freeze (on Mac and PC).

   1. create an new document (size doesn't matter)
   2. create an new textframe (dimensions doesn't matter)
   3. create a second textframe (dimensions doesn't matter)
   4. insert some text in second generated textframe
   5. select the text and apply the option "align to baseline".
   6. anchor second textframe into the first created textframe
   7. set anchored object settings of the anchored textframe to: "anchored position: custom" and "anchorPoint: bottom left or bottom center or bottom right"

   8. select the anchored… more

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   105 votes

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   17 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix is available in the latest update of InDesign – 16.3.2 on Mac and 16.3 on Win.
   Please update your copy of InDesign to the latest available update via CCD app.

   —
   Adobe InDesign team

9. InDesign is very slow

   The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

   My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

   I have attached a Quicktime video of this behavior. The long pauses between seeing the cursor move are the times when the application has a spinning wheel. Then is works for a minute or two and starts all over again.

   Dozens of users in the forums are reporting this problem with this version.

   The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

   My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

   I… more

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   103 votes

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   52 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

10. BUG Keypress doesn´t respond

    With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...

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    101 votes

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    96 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

11. Red stripes in InDesign document

    Why do I get red stripes in the indesign document when I have more than two files open?

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    100 votes

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    89 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

12. [ID-4208669]QR Code Generator Problems with Special Characters in vCards

    In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

    In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

    I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

    please see attached one example

    Kind regards from germany

    Max

    In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

    In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

    I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

    please see attached one example

    Kind regards from germany

    … more

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    97 votes

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    65 comments  ·  Others  ·  Delete…  ·  Admin →
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    Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is available in the latest PreRelease build (20.1.0.28) of InDesign available via Creative Cloud Desktop application (look under the Pre-release tab).

    
    

    If you would like to join InDesign PreRelease program, do the following:

    * Go to https://www.adobeprerelease.com/

    * Sign in with your Adobe ID (Email address associated with your Adobe account)

    * Click Available Programs

    * Find InDesign Prerelease and click Join

    
    

    --

    Adobe InDesign team

13. [ID-4206781]Text wrapping has changed to before 2019 use textFrame based indent

    To place a graphicItem with text wrap, it is not an object-based indent like 2020, but a text frame-based indent before 2019.

    1 Version
    16.0.1(macOS10.14/10.15.6)

    2 Steps to reproduce the issues
    1. Make TextFrame. To places graphicItem above the textFrame and set text wrap.
    2. The indent set in the textFrame does not take effect for the object for which wrap text is set like before 2019.

    3 Expected result
    Indent set in the textFrame does take effect for the object for which wrap text is set like 2020.
    Please refer below Community article.
    https://community.adobe.com/t5/indesignフォーラム/indesign2020ではできていた回り込み時のインデント設定の維持が2021ではなくなっている/m-p/11677071

    4 Actual result
    The indent set in the textFrame does not take effect for the object for which text wrap is set like before 2019.

    To place a graphicItem with text wrap, it is not an object-based indent like 2020, but a text frame-based indent before 2019.

    1 Version
    16.0.1(macOS10.14/10.15.6)

    2 Steps to reproduce the issues
    1. Make TextFrame. To places graphicItem above the textFrame and set text wrap.
    2. The indent set in the textFrame does not take effect for the object for which wrap text is set like before 2019.

    3 Expected result
    Indent set in the textFrame does take effect for the object for which wrap text is set like 2020.
    Please refer below Community article.
    https://community.adobe.com/t5/indesignフォーラム/indesign2020ではできていた回り込み時のインデント設定の維持が2021ではなくなっている/m-p/11677071

    4 Actual result
    The indent… more

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    95 votes

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    21 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review it

    -InDesign Team

14. Text margins don't change when master pages are applied

    Version: InDesign CC2019
    Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
    Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
    Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

    I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to set a spread a line long or short to avoid unsightly widows. I do this by applying a master page to adjust the margins accordingly. Up until now (assuming Layout Adjustment was enabled), the text frame margins would adjust to match the new master page margins. But in InDesign 2019, Enable Layout Adjustment is gone, and though the page margins change properly, the text frame doesn't change, and I have to manually drag it into shape. This is a big time-waste and a PITA. I've tried fiddling with all the new settings, and nothing restores the old behavior. Someone suggested that creating the document with "Primary Text Frame" enabled would make things work properly, but no luck.

    Version: InDesign CC2019
    Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
    Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
    Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

    I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to… more

    91 votes

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    51 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

15. Using eyedropper to copy text attributes crashes InDesign CC 2018

    Using the eyedropper tool to copy text attributes crashes InDesign every time.

    90 votes

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    45 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

16. Type tool still deselects itself InDD 15.0.1

    The bug has been already reported, it's been claimed to be fixed in 14.0.1, but actually still persists and never was corrected.

    Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back tot he previous tool in most of the cases. The only way to get it work, is to select the tool in the sidebar, however even there it takes several seconds to become active.

    Using InDD 15.0.1 on a Mac Pro, MacOS 10.13

    The bug has been already reported, it's been claimed to be fixed in 14.0.1, but actually still persists and never was corrected.

    Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back tot he previous tool in most of the cases. The only way to get it work, is to select the tool in the sidebar, however even there it takes several seconds to become active.

    Using InDD 15.0.1 on… more

    89 votes

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    156 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

17. InDesign crashes/freezes on launch all the time

    Impossible to work. I have urgent jobs to do...

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    84 votes

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    66 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

18. Place multi-page PDF pages: Place Gun will be unloaded after first page is placed to a frame

    New bug with InDesign 17.2 that I cannot see with InDesign 17.1.

    [1] Load multiple PDF pages from a multi-page PDF to the place gun.
    [2] Hover the loaded cursor over a graphic frame to place the first page in that frame
    [3] Click to place the first page.

    Result:
    The first page is placed to the frame

    BUG: The rest of the loaded PDF pages in the place gun are unloaded. The place gun is empty after you placed the first of several pages to a frame.

    WHAT WORKS:
    [1] Load multiple PDF pages from a multi-page PDF to the place gun.
    [2] Draw out new frames with the loaded cursor to place one page after another

    See reports in the InDesign user forum for more details:

    Place multipage PDF
    benr40708230, 27.03.2022
    https://community.adobe.com/t5/indesign-discussions/place-multipage-pdf/td-p/12840679

    Placing multipage PDF in InDesign has stopped working for me.
    peterc95308127, Mar 25, 2022
    https://community.adobe.com/t5/indesign-discussions/placing-multipage-pdf-in-indesign-has-stopped-working-for-me/td-p/12837483

    Regards,
    Uwe Laubender
    ( ACP )

    New bug with InDesign 17.2 that I cannot see with InDesign 17.1.

    [1] Load multiple PDF pages from a multi-page PDF to the place gun.
    [2] Hover the loaded cursor over a graphic frame to place the first page in that frame
    [3] Click to place the first page.

    Result:
    The first page is placed to the frame

    BUG: The rest of the loaded PDF pages in the place gun are unloaded. The place gun is empty after you placed the first of several pages to a frame.

    WHAT WORKS:
    [1] Load multiple PDF pages from a multi-page PDF to… more

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    83 votes

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    28 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We've just released InDesign 17.2.1 version which fixes this issue. 

    Please update to this latest version using CCD.

    
    

    --

    InDesign team

19. For long documents containing more than 50K characters, GREP search fails to find all matching instances

    Since updating to CC 14.0.2 on Windows, GREP search is no longer functioning properly. Not all instances of queries are found, or not found at all.
    I believe this is the case when working on documents created in an older version. In a newly created document it does work as it should.

    83 votes

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    31 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

20. Export to JPG generates yellow horizontal lines

    yellow lines in all my image exports (PNG / JPG)... When giving it more pixels/inch the lines change position and are less wide.

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    82 votes

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    87 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2021 – that is, InDesign 16.2.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you still face this problem.

    —
    Adobe InDesign Team