Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

Bug details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Hand tool freezes

    10.12.6 Sierra
    Hand tool freezes and no other tool can be selected. It won't unfreeze unless I shut down entire computer. This is a recurring issue.

    15 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have identified a scenario where a third party app, while running in the background, leads to freezing of hand tool.
    While we proceed with our investigation, we request you to help us in identifying other possible scenarios as well.

    -InDesign Team

  2. Screenflickering - Screen turns black when moving objects.

    When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

    I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

    Build 12.1.0.56
    OS X El Capitan 10.11.6
    iMac (Retina 4K, 21.5", 2015)
    3,3 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    Intel Iris Pro Graphics 6200 1536 MB

    2nd Monior is a DELL U2414H, 23,5" at 1800p

    This is happening on quite a lot of machines in…

    15 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Indesign CC 2019 14.0.1 xmp-information for images cannot be copied

    1: Indesign 14.0.1
    2: open any link details for any placed image/XMP-information
    3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
    4: it is not possible to copy text.

    14 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  4. cross-references bug introduced with 2018.1 update

    The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

    When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

    This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I…

    14 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Spacebar handtool doesn't work

    Since I use Indesign CC (Now CC 2018 13.0) sometimes the hand tool (spacebar) doesn't work. And today it again doesn't work. Why is this problem here for almost a year now. I am very disappointed in this bug.

    14 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    31 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multiple variables in a TOC

    While having headlines with zwo or more variables in the document, the TOC will be horrible wrong - it looks like a variable-puzzle.

    This mistake destroys any dream of creating efficiently catalogues and users are forced to use any kind of dirty-trick or handle on very expensive way a "handmade-process".

    This Bug is known since CS5.x.
    So please: Repair this Bug - now!

    14 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  7. indesign crashes very regularly

    Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

    14 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  8. Align toolbar: "Use Spacing" is greyed out

    Version: Adobe InDesign cc 2019 (v 14.0)

    Steps to reproduce:
    I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
    But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

    Expected result:
    "Use Spacing" in Align toolbar should not…

    13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  9. InDesign CC 2019 uses all the system memory on Mojave

    So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

    This is what happens:
    1. Open InDesign
    2. Doesn't matter if im working or it's just open
    3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

    System:
    iMac Pro (macOS Mojave 10.14)
    3 GHz Intel Xeon W (10 cores)
    64 GB RAM
    Radeon Pro Vega 64

    It's a new iMac with…

    13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

    InDesign 14.0 on Windows 10 x64

    I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

    Expected result:
    The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

    Actual result:
    In InDesign 14.0, clicking a document-installed…

    13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  11. 13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know if the issue is resolved for you in InDesign 14.0.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  12. InDesign CC (13.0.1.) - Often can't save as InDesign-Document (error code 0)

    InDesign often says that it can't save my InDesign-Document, because its damaged (error code 0) . It damage my files, so that i've to save as IDML.

    Annoying.

    Cant't reproduce the problem.
    I work local, so it can't be an connection-problem.

    13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve been able to identify one scenario in which the cache folder is not accessible while InDesign is launched resulting is the issue. The issue seems to be specific to MAC OS.
    If you encounter the issue again, try to access the location “/Users//Library/Caches/Adobe InDesign/Version/13.0/en_US/InDesign Recovery/*” and create a file in the directory.

    Workaround – Relaunch the application, Cache folder gets created and the problem is resolved.

    We require more information to identify the root cause of the issue. Please provide following information via email to santalwa@adobe.com
    1. Version of MAC OS (10.11.x, 10.12.x, 10.13.x)
    2. Is InDesign cache and Preferences mounted on Network drive?
    3. Any sync utility running on your machine, such as TimeMachine?

    Thanks,
    Adobe InDesign Team

  13. No Panels at Start

    Many times CC apps start with no panels at all or panels which won't expand when clicked.

    Also happens in Photoshop, Illustrator in my experience and on different machines (Mac Pro at home, different iMacs at the office).

    Has been going on for many iterations of CC apps.

    macOS High Sierra 13.13.3 / CC 2018 InDesign 13.0.1

    13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. World-Ready Composer Is messing up the kerning in Latin fonts

    I have reported a variation of this—back with CS6—but it seems not to have been fixed. I assume it's a bug, but if someone can enlighten me about what I might be doing wrong and how I can fix this, I'd appreciate it.

    I often work on books that include Arabic and Hebrew words and phrases in the middle of English text. They only way to get the Arabic ligatures to form is to use one of the World Ready composers. When I do that, though, the kerning around some English characters often—but not always—is affected. I have tried turning…

    13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need more info  ·  8 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  15. Very bad performance using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    - - - - - - - - - - - - - - - - - - - - -

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6.…

    13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can't create shortcut for styles on mac

    In the Adobe docs it says "If your keyboard does not have a Num Lock key, you cannot add keyboard shortcuts to styles." I can't believe that Adobe is perfectly content with just excluding large portions of its Mac user base, those of us who are exclusively using a Mac laptop for work (which does not have a keyboard with a numeric pad or the Num Lock Key), from being able to create and therefore take advantage of time-saving shortcuts for character styles. I mean, come on. Why is it again that I am paying $50/month for Adobe CC?

    13 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  13 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  17. Slow work of Indesign when editing text with large footnotes

    I'd like to report a bug. Please follow the scenario below:

    1. In a single column with lots of text in it, make two columns for a fragment of text

    2. In text within the two-column setup, make a footnote. Add several lines of text to the footnote

    3. Turn on the "Span Footnotes Across Columns" feature so that footnote ends up in the same group with the footnotes at the bottom of the page rather than below the two-column fragment

    4. Expected behaviour: normal editing can be performed after these manipulations

    5. Observed behaviour: any text editing after turning…

    12 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  18. Data Merge not populating fields CC2019

    I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

    This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the…

    12 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

    12 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  20. Defining a Drop Cap

    If you define a Drop Cap in a paragraph style WITH a character style and also define a nested style, if there is a single letter word starting the paragraph, the nested style does not recognize it and will apply the nested style to an additional word beyond the deliminator. For example, a nested style through 3 words will apply to the first 4 if the paragraph starts with "I[space]" or "A[space]". It does not do this if [none] is chosen from the character style dropdown in Drop Caps, but only if one is chosen (even when nothing is defined…

    12 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base