Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. content aware fit and linked images problem

    Content aware fit is a great idea and is potentially a real timesaver when importing images but I've had to disable it as when updating existing linked images that have been adjusted, rather than keep their size/scale as before they all auto-fit and this is a nightmare when you have carefully placed images such as logos in a long document.

    Could do with an option to auto fit on image import only, or an option to override when updating image links. Unless I've missed something?

    29 votes
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    16 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

  2. InDesign 14.0. freezes after opening

    After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
    I am working with Desktop PC and Win10

    28 votes
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    25 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  3. CC2018 exporting pixelated PDF

    Every export setting is giving same result.. Some have hidden items showing up. all have pixilations. Illustrator is exporting perfectly, I use 1 of 2 export settings for everything we do here.

    28 votes
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    35 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  4. Serious problem of "^" for GREP search

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character…

    27 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  5. InDesign False Ligatures Bug

    InDesign sometimes, seemingly randomly, replaces pairs such as hn, il, io, sy, ek, etc. with completely wrong glyph, such as accented Y, U, etc., when regular Ligature setting is applied. This has been a problem since CS5 and we recently had it occur in CC2015, so it is still there. Affected fonts have been many over the years, including licensed Adobe fonts. Fonts can be Open Type or PostScript. Language setting can be English US, UK, or seemingly anything else. The only thing that works to avoid it is to turn off Ligatures which is generally unacceptable, so the only…

    27 votes
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    15 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  6. InDesign CC 2018 workspace loading incorrectly

    Since InDesign 2015 I have had the workspace customised for daily use however every time I restart InDesign my workspace shows it’s still selected however the panels collapse and some disappear entirely. I need to select reset workspace every single time without changing anything else and it goes back to my setup.

    Is there a way to make this remember, as I thought saving workspaces is what this is supposed to be doing? And considering that I can reset my workspace and it does come back then something else is happening.

    27 votes
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    25 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  7. png transparent background showing black

    Importing this icon and the transparent background is showing as black in current inDesign CC. Didn't have issues with similar icons from same site.

    27 votes
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    47 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  8. Screen flickering - Screen turns black when moving objects.

    When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

    I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

    Build 12.1.0.56
    OS X El Capitan 10.11.6
    iMac (Retina 4K, 21.5", 2015)
    3,3 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    Intel Iris Pro Graphics 6200 1536 MB

    2nd Monior is a DELL U2414H, 23,5" at 1800p

    This is happening on quite a lot of machines in…

    27 votes
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    33 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The issue reported is at Apple’s end.
    Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.

    Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.


    Adobe InDesign team

  9. InDesign 15.1.1 English dictionary missing plural word spellings

    Since the update every plural word version is not in the dictionary. Simple, basic words like 'years' and 'days' now show as a spelling error. It was working fine before the latest update. Get it fixed - it's pointless having the spellchecker when so many basic words are missing!

    25 votes
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    17 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  10. Id CC 2020 pdf export failure

    I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
    Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
    The same file is exported from CC2019 without any problems.
    Windows 10 with all updates.

    24 votes
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    27 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Indesign performance issue : Slow work of Indesign when editing text with large footnotes

    I'd like to report a bug. Please follow the scenario below:


    1. In a single column with lots of text in it, make two columns for a fragment of text


    2. In text within the two-column setup, make a footnote. Add several lines of text to the footnote


    3. Turn on the "Span Footnotes Across Columns" feature so that footnote ends up in the same group with the footnotes at the bottom of the page rather than below the two-column fragment


    4. Expected behaviour: normal editing can be performed after these manipulations


    5. Observed behaviour: any text editing after turning on the "Span Footnotes Across…

    24 votes
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    18 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  12. PDF Export

    InDesign CC2019 / PDF Export Print (Druck)
    It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

    24 votes
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    26 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. Multiple variables in a TOC

    While having headlines with zwo or more variables in the document, the TOC will be horrible wrong - it looks like a variable-puzzle.

    This mistake destroys any dream of creating efficiently catalogues and users are forced to use any kind of dirty-trick or handle on very expensive way a "handmade-process".

    This Bug is known since CS5.x.
    So please: Repair this Bug - now!

    24 votes
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    4 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  14. Indesign CC 2018 Crash

    Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.

    Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??

    Thanks

    24 votes
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    21 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

  15. CEPHtmlEngine Helper

    Hey,

    since ID 2020 on OS X Catalina, I’ve a problem with CEPHtmlEngine Helper.
    After a while, my MacBook Pro fan is running high and in the activity window, CEPHtmlEngine Helper is running between 90 and 100%. I’ve to kick the process stop it. First, I thought its Photoshop, because I read it on google, but when I analyzing the process in the activity window, it shows, that this is caused of InDesign.

    23 votes
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    29 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Indesign performance issue : CC 2019 uses all the system memory on Mojave

    So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

    This is what happens:
    1. Open InDesign
    2. Doesn't matter if im working or it's just open
    3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

    System:
    iMac Pro (macOS Mojave 10.14)
    3 GHz Intel Xeon W (10 cores)
    64 GB RAM
    Radeon Pro Vega 64

    It's a new iMac with…

    23 votes
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    22 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Accessible PDF Exported from ID contains SPANS in Reading Order panel

    InDesign Version: 13.1

    To reproduce issue, create an InDesign document with some styles, map styles to tags and export to PDF with tags (accessible pdf).

    Expected result is that in the Reading Order panel (and Content pane), each paragraph is wrapped in an appropriate container.

    The actual result is that each line of text within a paragraph is wrapped in a span container.

    Although this doesn't seem to directly affect the accessibility of the file, it makes additional remediation difficult because of the many containers found in the PDF file.

    23 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    We acknowledge that the issue is slowing you down and we regret the same.
    Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
    The problem has been communicated to the relevant team.
    In the meanwhile we are closing this thread for InDesign.

    Regards,
    InDesign Team

  18. Shortcuts and keyboard keys stop working.

    CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow…

    23 votes
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    52 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Changing font in Character Panel frequently causes a crash in Indesign CC 2018

    Since 2018 version, changing a font in the character panel frequently crashes the application, but not 100% of the time. Font worked fine in older version and sometimes works fine in 2018, but the same issue has happened a good few times in the last week or so.

    23 votes
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    70 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  20. Drag-Duplicating using Alt/Opt key does not work if key is pressed after dragging

    InDesign 2020 OPTION Duplicate is now broken, just like Photoshop has always been.

    Don't make me commit to the duplicate before moving an item.

    Sometimes I'll move a box, then realize I intended to duplicate it, so then I'll press OPTION... now I have to commit to it FIRST.

    Fix this and stop breaking things!

    22 votes
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    21 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    While we’re still working to make the fix available for this issue, we suggest a workaround to overcome it.

    Open Preferences > Interface. At the bottom of this dialog, change “Live Screen Drawing” to “Never”.

    As mentioned above, we’re working to fix this issue.
    Hope this helps.


    Adobe InDesign team

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