1420 results found

1. QR code

   We created business cards for 20 of our employees with a QR-code showing their contact details.
   On more than half of these, the QR-code works correctly on Android but says "no usable data found" on iPhone.

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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2. Windows Warning Beep

   UPDATE: I've narrowed down the problem to the Exclamation Program Event in Windows Sound. With that set to (None), the beeping no longer occurs.

   When I go into inDesign, I go to any window and I hear Windows warning beeps non-stop, like I'm doing something inDesign doesn't like. If I go into Pages or Layers, they cause no issue. If I go into Preferences or Margins and Columns, then I get the beeping.

   I am using Windows 10 with the latest updates.
   I haven't used inDesign within the last few months, and it wasn't do it then. I used the alt+ctrl+shift Preference Reset. Didn't work. I uninstalled and reinstalled. Same problem. I turned off Windows Sounds, and the problem goes away. Turned it back on, the problem returns.

   I checked Photoshop and Lightroom Classic, and there is no problem there. I tried turning off some processes in my computer, same problem. I went to Computer Management > Event Viewer > Application and got:

   Fault bucket 1334028517675203336, type 5
   Event Name: RADARPRELEAK_64
   Response: Not available
   Cab Id: 0

   Problem signature:
   P1: InDesign.exe
   P2: 18.0.0.312
   P3: 10.0.19044.2.0.0
   P4:
   P5:
   P6:
   P7:
   P8:
   P9:
   P10:

   Attached files:
   \?\C:\Users\Admin\AppData\Local\Temp\RDR6FCC.tmp\empty.txt
   \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FDC.tmp.WERInternalMetadata.xml
   \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FFD.tmp.xml
   \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER701A.tmp.csv
   \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7059.tmp.txt

   These files may be available here:

   Analysis symbol:
   Rechecking for solution: 0
   Report Id: 2ba13e2b-c392-49cb-a844-f93d0c6cb11c
   Report Status: 268435456
   Hashed bucket: 32bc6889b005b2ced2836bde6c457b08
   Cab Guid: 0

   UPDATE: I've narrowed down the problem to the Exclamation Program Event in Windows Sound. With that set to (None), the beeping no longer occurs.

   When I go into inDesign, I go to any window and I hear Windows warning beeps non-stop, like I'm doing something inDesign doesn't like. If I go into Pages or Layers, they cause no issue. If I go into Preferences or Margins and Columns, then I get the beeping.

   I am using Windows 10 with the latest updates.
   I haven't used inDesign within the last few months, and it wasn't do it then.… more

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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3. PDFs Export to Google Drive as 0 Bytes, for Anyone on MacOS Ventura

   Sometime in approximately late January 2023, my workgroup began having difficulty exporting PDFs from InDesign to our Google Drive. The PDF files appear on the Drive but as 0 bytes and can't be opened/viewed from the Chrome side of the Drive. We have isolated the problem as specific to anyone who is on MacOS Ventura. We believe the problem stems from a late January/early February upgrade to either the Google Drive, InDesign or Ventura (or perhaps a perfect storm combo of all three). We have 8 InDesign users in our workgroup and only the three who upgraded to Ventura are experiencing this problem. The PDF files on our Google Drive can be viewed and behave normally when accessed through Finder on the Mac side by the author of the PDF file. When accessed through Chrome on the Google Drive side, they appear as 0 bytes. The workaround we discovered is to drag the PDF from the Finder window into the Chrome window, replacing the PDF file on the Chrome side, at which point it acts normally for everyone. Every time the PDF is modified, the process has to be repeated.

   Giving the Drive "time to sync" is not the issue as we've gone back and checked bad PDFs 24 hours later and they are still bad. PDFs exported from other CC apps behave normally, as do other file formats (JPG, PNG, etc.) exported from InDesign so this is definitely a very specific ID + PDF + Ventura + Google problem.

   Below is a link to the same issue being reported on Google Drive's Help page:

   https://support.google.com/drive/thread/198550588/macos-ventura-some-files-do-not-sync?hl=en

   Sometime in approximately late January 2023, my workgroup began having difficulty exporting PDFs from InDesign to our Google Drive. The PDF files appear on the Drive but as 0 bytes and can't be opened/viewed from the Chrome side of the Drive. We have isolated the problem as specific to anyone who is on MacOS Ventura. We believe the problem stems from a late January/early February upgrade to either the Google Drive, InDesign or Ventura (or perhaps a perfect storm combo of all three). We have 8 InDesign users in our workgroup and only the three who upgraded to Ventura are… more

   5 votes

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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4. update package

   Instead of making a new package every time it would be really handy to be able to update an existing package.
   proposed Use Case/action:
   a new menu item: Update Package… > Show package in Finder/Windows Explorer > Only the items that are not in the existing package will be added (the items in the package that are not used will be kept in the updated package)
   Thank you

   17 votes

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   4 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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5. index marker grep bug in findchangelist

   The prelisted double to single space query in the findchangebylist.jsx also delets index markers between spaces.

   While using the find-exchange window in ID to first look for [space]+(~I+)[space]+ to exchange it with [space]$1 works well enough, putting this in the findchangelist.txt, it deletes the index markers aswell. (note: [space] is only to visualize a regular space. I'm not writing it out in my queries.)

   I also noticed, that they also only partially work in the regular GREP search in the F/E-window: using lookahead or lookbehind is only able to find the position of the marker but not the character that the query is supposed to find. For exhample.:
   [space] (~I+)\K <-finds the position of one or more index markers after a space (no selection)
   [space] (~I+)\K[space] <- finds nothing
   The same happens with regular lookahead/behind queries.

   Can the GREP support for index markers please be fixed?

   The prelisted double to single space query in the findchangebylist.jsx also delets index markers between spaces.

   While using the find-exchange window in ID to first look for [space]+(~I+)[space]+ to exchange it with [space]$1 works well enough, putting this in the findchangelist.txt, it deletes the index markers aswell. (note: [space] is only to visualize a regular space. I'm not writing it out in my queries.)

   I also noticed, that they also only partially work in the regular GREP search in the F/E-window: using lookahead or lookbehind is only able to find the position of the marker but not the… more

   3 votes

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6. Workspace panels not reappearing when exiting and reentering application

   I've noticed lately that my workspace panels are sporadically disappearing when I have a document open and I click out of the document on macOS Mojave and reenter the document shortly after. If I click 'tab', the workspace doesn't reappear. The only way to make it come back is to go to Window/Workspace/Reset [Name for workspace]. Application frame is disabled.

   Currently on macOS 10.14.6
   InDesign CC 2019 14.0.2

   3 votes

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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7. "Rolloff" in Animationpanel not working in CC2017 / CC2018 / MAC / WINDOWS

   I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it again, the animations simply restarts. Hard to explain, easy to understand once you see it yourself.

   https://indd.adobe.com/view/351ae097-e63e-4518-93a7-f59e998fb9aa

   Try it yourself, hover over the 3 lines on the bottom, a bar should come up. Go away with mouse, it redoes the animation again, while it normaly should go down where it came from, when "Rolloff" in the Animationpanel is activated.

   Side-note: Exporting it with "Rolloff" deactivated does the exact same thing, so it seems like, that the tool "Rolloff" has no real function.

   https://www.youtube.com/watch?v=ZMRQCabgt_8&t=203s&list=PLVtJKzfqv-Gay5lahydRZgmIEreFijJl1&index=1

   In this YouTube tutorial, you can clearly see, someone achieving what I want in Adobe CS5, 7 years ago! A update for this section would also be great sometime, but it just seems like nothing has changed over the past 7 years.

   It doesnt matter if I try to succeed in this in CC17 / CC18 / Mac or Windows, both do not work.

   This is a tool that is so great to have, but it simply stops me from working correctly, because I am not able to use it. Please fix this as fast as possible. I am not doing all this for fun, I got a diplom project to complete, and just want to make it a little bit nicer by using things like the Animationpanel, instead of simple buttons only.

   Best Regards,
   Adam V.

   I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it… more

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   6 votes

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   3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Reverse on Roll Off is a SWF only feature, as pointed out.
   We’ll review the feature request to change the label of this option.

   - InDesign team

8. Incompatible with Windows 10, won't even open

   My Windows 10 laptop simply will not open InDesign.

   3 votes

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   4 comments  ·  Others  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Please try out InDesign CC2018 and let me know if it solves your issue.
   Please check if you meet the system requirements for latest InDesign – https://helpx.adobe.com/in/indesign/system-requirements.html

9. Can't drag & drop elements into CC Libraries panel

   In the latest version (16.3.2), drag and drop of a graphic on to the CC Libraries panel no longer works - is broken. I have to use the "Add elements" + button instead.

   I've quit and restarted InDesign, I've restarted my Mac. No change.

   3 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. Activated Fonts aren't showing in the font drop down

    The activated fonts aren't showing in the font drop down. They are showing under the Type menu at the top though. Nothing that I can't work with, Just very inconvenient

    3 votes

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11. ID v 19.3 Arabic version: first character after a drop cap is missing in an exported pdf

    ID v 19.3 Arabic version: When using drop caps, the first character after the drop cap is dropped out (missing) in an exported pdf.

    3 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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12. InDeisng 2025 windo resizing while working on project

    While working on a project the application window resizes itself automatically multiple times. Using a Macbook Pro M1.

    1 vote

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13. InDesign: to Print PDF does not work: after the window "PDF wird erstellt" nothing more happens.

    none

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    0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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14. Slow Performance issue in the InDesign application

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:

    InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

    I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

    I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

    Manuel

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:

    InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign… more

    18 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to perform poorly.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, create a new UserVoice thread or Contact Adobe support.

15. GREP search failed to match all text in a story

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    A similar issues when trying to use \X+ to select all text in a story. Only some portions of the text over multiple of ~ 50000 text will be selected.

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    … more

    17 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue

    -InDesign Team

16. QR-Code Generator

    Opening the window «create QR-Code» makes thr function «copy / paste» inactiv. This is uselessly.
    Please fix this bug.
    Thx

    1 vote

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17. Workspace Panels sending to back of main worksheet

    Since today's update of Indesign, when I select a panel from the workspace , the panel is going behind my working document which is floating in the window.
    If I unfloat the window of the working document, all panels are visible, but the bottom horizontal scroll bar is not visible. Quite difficult to explain, but causing usability problems

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    1 vote

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18. eyedropper tool doesn't work any more and scrollbar disappears in color panel

    Since i update MacOS Sierra (10.12.6 version), when i try to copy a text style with the eyedropper tool, it doesn't work. Instead to copy the right style, the text becomes always white.
    Other problem: in the color palette, there is no more the scroll bar: haw can i see the colours continue below the end of the window??
    And also the indicator of the color type (rgb, cmyk, pantone...) doesn't appear next to the single color.
    Other problem: sometimes when i open in design, it doesn't show the palettes. I have to restart several times. I verified the same problems in more than a computer...

    Since i update MacOS Sierra (10.12.6 version), when i try to copy a text style with the eyedropper tool, it doesn't work. Instead to copy the right style, the text becomes always white.
    Other problem: in the color palette, there is no more the scroll bar: haw can i see the colours continue below the end of the window??
    And also the indicator of the color type (rgb, cmyk, pantone...) doesn't appear next to the single color.
    Other problem: sometimes when i open in design, it doesn't show the palettes. I have to restart several times. I verified the… more

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    4 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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19. Drop Cap size, is based on next character

    Indesign 2023 Hebrew Version
    Macbook Pro M1

    When i create a drop cap, the size of the drop cap is changing based on the next character after the drop cap, it only happens when the leading is fixed, when the leading is auto, it just moves up and down based on the size of the next character.
    As you can see in the attached images, both paragraphs have the same style but when i change the size of the character after the drop cap the size or the leading of the drop cap changes

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    2 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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20. InDesign 2024 crashes if using MultiFindChange plugin

    In Windows 11 Pro version 22H2, InDesign 2024 crashes when using MultiFindChange plugin and do anything by

    10 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

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    Adobe InDesign Team