Share for Review fails to update
No issue creating a Share for Review. However updating an existing Share for Review results in an endlessly spinning blue circle and the link does not update.

Thank you for reporting this issue.
We are investigating the cause of this issue and looking for a fix.
—
Adobe InDesign team
-
Christopher H commented
We are having the same issue today, too. As it says below: It makes us look extremely unprofessional when we have just enthusiastically told our clients about this feature and then cannot deliver on Adobe's promises.
Are anyone at Adobe looking into fixing this!?
-
Neens commented
I am having the same issue today. Share for review is a great feature when working properly, however, in my experience, it fails more often than not and is totally unreliable. It makes me look extremely unprofessional when clients cannot access the work I have shared for them to review.
-
Gyongyver Dobovits commented
I'm also having this issue with InDesign 17.0.1. I tried to restart and share again, but the problem is the same.
-
Hunaina Ahmed Iqbal commented
I'm having the same issue. This is very frustrating!
-
Chris commented
Agree! This bug is back! It's been working great but has now reared its ugly head on version 17.0.1. Just to confirm, creating the first review is fine but updating the link gives you the blue spinning circle. I'm on macOS Big Sur 11.6. Tried all steps here https://helpx.adobe.com/indesign/kb/resolve-share-for-review.html and logged out of CC and back in and restarted. Help!
-
Eris Alar commented
I echo others here, I get this issue too. I appears usually after the file has been open while and multiple updated have been done. The only way I can exit the document is to force quit.
-
Monica commented
I just tried the "hack" that someone suggested to open any document, click the share for review, then open the one you actually want to share and do the same, then it works. I tried this several times with different documents and it worked every time. Maybe something for QA to test out?
-
Monica commented
I'm also having this issue with InDesign 16.4 I get the spinner and background tasks remains blank.
I'm on a Mac running Mojave. I've tried the various Adobe recommended fixes to no avail found here: lhttps://helpx.adobe.com/indesign/kb/resolve-share-for-review.html
I even tried rebooting.
-
Mari O'Donnell commented
Same problem as above. see attached. update review just hangs. I have restarted, logged out logged in.
-
Jordan commented
Am also having this issue - using 16.3.2 on Mac. I was able to create a share for review link - but have not been able to update the link for 20 hours. Each time it gets stuck on the blue loading circle. Have restarted InDesign dozens of times to try to work around.
-
David Brun commented
I'm having this issue on 16.3 as well. I'm also seeing Conflicting copies of my file in CC Files and the Share for Review link won't update.
-
Jain Lemos commented
I'm having the same problem today on 16.3 x 64. But it's not on every document. It seems to hang forever only on docs that I've already shared and I'm trying to update. After closing the document, on opening it again I'll see this error notification (screenshot attached). After closing that, updating the link seems to work quickly. But on another document, the cycle repeats.
-
Melinda commented
Same problem, had to go back to 2020 to be able to use the feature normally. One weird workaround is if you try to update one file in Share For Review, then try to update a SECOND file the second one will work, and the first will produce an artifact error.
I don't know if this will work for everyone (I'm on InDesign 16.3 on a Windows 10 PC). Not ideal, but it's a workaround for anyone who needs their files to be able to update ASAP just make a dummy doc, try to update it, then update the one you need to work. Hope it helps somebody out there!
-
Trevor commented
This is a killer issue for some people.
-
Chris Ryland commented
Same here, on both Mac/Win and 16.2.x and 16.3.x.
-
ads commented
wheel spins incessantly upon opening a new indd doc or launching indesign. I want to turn it off!!!!
catalina 10.15.7
indesign cc Mac 16.1 -
Milo Thiesen commented
I am having this same issue in InDesign 16.1 after using the share for review feature successfully for an hour or so. It gets stuck on the spinning circle and then the window closes itself.
-
Anonymous commented
Same problem here. The issue seems to happen when updating the link. I'm using InDesign 16.1, MacOs Mojave 10.14.6, Chrome 89.04
-
Matt McCarter commented
I'm having a similar issue just now. It is so buggy. Sometimes it works and then sometimes it doesn't. Since this is a feature I use for my job to get projects approved, I need it to be consistent and signing in and out won't always fix it.
-
Heather commented
I click on share to review. When I go to update the link, the wheel just spins and spins. It gets stuck and will not update my link. I've tried signing in and out of creative cloud, which has worked before, but it isn't working now. I can't get the latest version of my document to my client because it won't update.