Share for Review fails to update
No issue creating a Share for Review. However updating an existing Share for Review results in an endlessly spinning blue circle and the link does not update.
GG Gala
shared this idea
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We are investigating the cause of this issue and looking for a fix.
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Adobe InDesign team
14 comments
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Monica
commented
I just tried the "hack" that someone suggested to open any document, click the share for review, then open the one you actually want to share and do the same, then it works. I tried this several times with different documents and it worked every time. Maybe something for QA to test out?
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Monica
commented
I'm also having this issue with InDesign 16.4 I get the spinner and background tasks remains blank.
I'm on a Mac running Mojave. I've tried the various Adobe recommended fixes to no avail found here: lhttps://helpx.adobe.com/indesign/kb/resolve-share-for-review.html
I even tried rebooting.
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Mari O'Donnell
commented
Same problem as above. see attached. update review just hangs. I have restarted, logged out logged in.
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Jordan
commented
Am also having this issue - using 16.3.2 on Mac. I was able to create a share for review link - but have not been able to update the link for 20 hours. Each time it gets stuck on the blue loading circle. Have restarted InDesign dozens of times to try to work around.
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David Brun
commented
I'm having this issue on 16.3 as well. I'm also seeing Conflicting copies of my file in CC Files and the Share for Review link won't update.
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Jain Lemos
commented
I'm having the same problem today on 16.3 x 64. But it's not on every document. It seems to hang forever only on docs that I've already shared and I'm trying to update. After closing the document, on opening it again I'll see this error notification (screenshot attached). After closing that, updating the link seems to work quickly. But on another document, the cycle repeats.
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Melinda
commented
Same problem, had to go back to 2020 to be able to use the feature normally. One weird workaround is if you try to update one file in Share For Review, then try to update a SECOND file the second one will work, and the first will produce an artifact error.
I don't know if this will work for everyone (I'm on InDesign 16.3 on a Windows 10 PC). Not ideal, but it's a workaround for anyone who needs their files to be able to update ASAP just make a dummy doc, try to update it, then update the one you need to work. Hope it helps somebody out there!
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Trevor
commented
This is a killer issue for some people.
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Chris Ryland
commented
Same here, on both Mac/Win and 16.2.x and 16.3.x.
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ads
commented
wheel spins incessantly upon opening a new indd doc or launching indesign. I want to turn it off!!!!
catalina 10.15.7
indesign cc Mac 16.1 -
Milo Thiesen
commented
I am having this same issue in InDesign 16.1 after using the share for review feature successfully for an hour or so. It gets stuck on the spinning circle and then the window closes itself.
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Anonymous
commented
Same problem here. The issue seems to happen when updating the link. I'm using InDesign 16.1, MacOs Mojave 10.14.6, Chrome 89.04
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Matt McCarter commented
I'm having a similar issue just now. It is so buggy. Sometimes it works and then sometimes it doesn't. Since this is a feature I use for my job to get projects approved, I need it to be consistent and signing in and out won't always fix it.
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Heather
commented
I click on share to review. When I go to update the link, the wheel just spins and spins. It gets stuck and will not update my link. I've tried signing in and out of creative cloud, which has worked before, but it isn't working now. I can't get the latest version of my document to my client because it won't update.
