855 results found

1. panels / windows won't open, InDesign doesn't launch 80% of the time

   Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

   But this is the part that really bothers me: When it finally does open properly and loads a document, many of the panels just will not open even after I select them from the menu. Most of the time I can't open any windows or panels within the app. And I NEED to be able to open the glyphs and corner options panels, but I haven't been able to open them for over a month, and I use this program on a nearly daily basis. Additionally, the color picker tool within the color popup does not work, but the regular tool within the toolbar does. I also have issues with the align and distribute options appearing and disappearing from the top bar. The options disappear after selecting an object, changing windows or navigating to a different app momentarily, and they will not reappear unless I click the gear icon of the panel and confirm the options again. Sometimes this doesn't work and then I have to quit and reopen the whole thing again.

   I'm running Mac OS High Sierra 10.13.6. I am going to have to uninstall and rollback to the 13.1 version of InDesign for now because I have clients waiting and I need to turn stuff over faster, but if more information is needed I can reinstall. Never had this issue in the 2018 version, but it's been a regular occurrence in the past few updates.

   Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

   But this is the part that really bothers me: When it finally does open properly and loads a document, many of… more

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   Need More Info  ·  amaarora responded

   Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
   If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

   -InDesign Team

2. The Book panel does not remember its size and location

   The Book panel is the only panel in InDesign that doesn't remember its size and position when you close and re-open it.

   Steps to reproduce:

   1. Create a new book (File > New > Book). The book panel is shown at the centre of the screen. No need to add documents to it.
   2. Move the panel to another location on the screen, and change its size in the usual way (click-drag on a corner of the panel).
   3. Save the book and close it.
   4. Re-open the book.

   Expected behaviour: the book panel is opened at the same location and at the same size as when you closed it.

   Actual behaviour: the book panel is opened at the centre of the screen at the size it was when you created it.

   The Book panel is the only panel in InDesign that doesn't remember its size and position when you close and re-open it.

   Steps to reproduce:

   1. Create a new book (File > New > Book). The book panel is shown at the centre of the screen. No need to add documents to it.
   2. Move the panel to another location on the screen, and change its size in the usual way (click-drag on a corner of the panel).
   3. Save the book and close it.
   4. Re-open the book.

   Expected behaviour: the book panel is opened at the same location and at the same… more

   14 votes

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   1 comment  ·  Book/TOC  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Book panel is a special type of panel that is always associated with the .INDB file – unlike other panels where there is no actual association with a file on disk. The panel also shows the name of the Book file. If that INDB file is deleted, then the panel does not have any meaning.
   Only when the Book file is opened is the Book panel available. So it can’t be part of a workspace & thus its size and location also can’t be fixed as there could be multiple Book files that can be opened simultaneously.

   —
   InDesign team

3. Choose Anchor point when changing Document size

   When changing the Document Size, Id always crops/adds equal parts on all sides. It would be nice to choose whether to crop to center or from a specific corner or side (see the Photoshop Legacy Crop interface)

   3 votes

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   0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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4. InDesign performance issue: New document window gives blank screen

   Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

   Steps to reproduce:
   1. File - New Document.
   2. Bingo...

   Expected result:
   A useful window with options to create a new document.

   Actual result:
   A useless blank screen (see attached screenshot).

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   18 votes

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   24 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

5. Data Merge function "Honor existing frame fitting option" is not working on master pages

   Version of Adobe InDesign, InCopy or InDesign Server

   Adobe InDesign 15.0.1

   macOS High Sierra 10.13.6

   iMac 27 Zoll End 2012

   Steps to reproduce the issues
   See also attached video

   Open the file > 01ExposeTEMPXMLStart.indd
   Generate a merged document by clicking the button
   Choose "Honor existing frame fitting" in Content Placement Options
   Click [OK]
   Jump to page 1 in the merged document
   The pictures are placed without honoring the existing frame fitting options from the object style
   This only happens with frames that are placed on a master page. The same frame on a document page works fine

   Expected result
   Data Merge should honor the new feature "Honor existing frame fitting options" on master pages al well

   Actual result
   The existing frame fitting options even by object style applied is ignored

   Workaround
   If a object style is already applied you can remove the local override by pressing the "delete local override" button

   Test file, screenshot, video or GIF capturing the issue (optional)

   Video and sample files attached

   Version of Adobe InDesign, InCopy or InDesign Server

   Adobe InDesign 15.0.1

   macOS High Sierra 10.13.6

   iMac 27 Zoll End 2012

   Steps to reproduce the issues
   See also attached video

   Open the file > 01ExposeTEMPXMLStart.indd
   Generate a merged document by clicking the button
   Choose "Honor existing frame fitting" in Content Placement Options
   Click [OK]
   Jump to page 1 in the merged document
   The pictures are placed without honoring the existing frame fitting options from the object style
   This only happens with frames that are placed on a master page. The same frame on a document page works… more

   • 

   5 votes

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   6 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

6. Crashes on "Object Layer Options" for an AI file in a table

   I'm using v18.4 (x64) on Windows 11 Pro, v22H2.

   I have a two-layer vector graphic created in Illustrator (current version) placed in a table cell. If I select the graphic and then select "Object layer options," the correct dialog appears. But when I click on the visibility "eyeball" on either of the layers, InDesign immediately vanishes, having crashed.

   This is repeatable.

   1 vote

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   1 comment  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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7. "Show Asian Text Options" setting not appearing in Perferences

   "Show Asian Text Options" setting not appearing in Preferences after I looked under "Type" and everywhere else - make it unable to type in Chinese with InDesign

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   Need More Info  ·  1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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8. [ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   • We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
   • Other workflows causing slowness are being investigated - No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside the text box.
   • Resize a document window, the corner flies below the screen border
   • Click or Drag of the mouse
   • Switching between tools
   • "Waiting for UXP plugins to finish up remaining tasks."

   Workaround:

   • Disable Contextual Task Bar or remove Documents Font Folder
   • Close the MAGNET application
   • Revert to InDesign 19.5, No performance lag is observed.
   • Restarting the machine and trashing the preferences seems to resolve the issue temporarily
   • Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
   • Uninstall-Reinstall seems to resolve the issue temporarily
   • Turn off Preflight seems to resolve the issue temporarily

   Note:

   1. The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
   2. The issue seems to be specific to the MAC devices
      • Apple MacBook Pro M1/M2/M3
      • Apple MacBook Air M1/M2/M3
      • Apple Max Studio M1/M2/M3
      • Apple Mac mini M1/i7 Intel
   3. The issue exists for both old and new documents

   Additional information needed:

   1. Are you opening the indd documents from the folder containing the Documents Font Folder?
   2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
   3. Screenshot of Memory usage while the issue is observed
   4. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.066 on Macintosh
      • Open Terminal in full-screen mode
      • Drag the InDesign application on the terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
      • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   • We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
   • Other workflows causing slowness are being investigated - No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside… more

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   165 votes

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   176 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have made some Performance Improvements in the latest InDesign Release 2025 (Version 20.1), available via Creative Cloud Desktop application. This issue has also been fixed as part of performance improvements.

   
   

   Please let us know if you still face slowdown while doing basic operations in this latest InDesign release.

   
   

   --

   Adobe InDesign team

9. Negative values needed size and position options in Object Style

   Currently, you cannot set negative values for the Size and Position Options inside of Object Styles.

   This is an obvious error because sometimes, you need a class of objects to bleed. For example, I would like a ImageFullpage style that I could use to set images that bleed on all four sides.

   This requires that they be positioned at -0.125 x and 0.125 y.

   Also, an ImageCaption style that sets a caption on top of an image should allow me to use -y: .125. When combined with the bottom reference point and the from: "group" option (another request), it would set the caption so that the bottom was aligned 0.125 Inches above the image easily.

   Currently, you cannot set negative values for the Size and Position Options inside of Object Styles.

   This is an obvious error because sometimes, you need a class of objects to bleed. For example, I would like a ImageFullpage style that I could use to set images that bleed on all four sides.

   This requires that they be positioned at -0.125 x and 0.125 y.

   Also, an ImageCaption style that sets a caption on top of an image should allow me to use -y: .125. When combined with the bottom reference point and the from: "group" option (another request), it would… more

   1 vote

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   0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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10. Adjust Layout Options - retain object adjustment but lock ruler guides in place

    When ruler guides are locked and the option to adjust locked content is deselected, the guides still move proportional to the margins. There needs to be an option to treat ruler guides as objects are treated, where it's possible to actually lock the ruler guides in place while still utilizing Adjust Layout.

    3 votes

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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11. Some text in tables is shifted to the right after the PDF export

    After the PDF export, some texts in the table cells were shifted to the right in the PDF file. The texts are not correctly positioned one below the other. The values of the deviations from the correct position are up to 0.5 point, but different.
    I tested it in InDesign CC 2018, 2020 and 2021.
    The problem occurs if "Create Tagged PDF" is not activated in the PDF export options and metric kerning is selected. I've tried different fonts.
    The PDF file with the suffix "High Quality Print" was created with the job options "High Quality Print" ("Create Tagged PDF" is active here), everything fits here.
    The PDF file with the suffix "Press Quality" was created with the job options "Press Quality" ("Create Tagged PDF" is not active here), texts have been shifted here.

    After the PDF export, some texts in the table cells were shifted to the right in the PDF file. The texts are not correctly positioned one below the other. The values of the deviations from the correct position are up to 0.5 point, but different.
    I tested it in InDesign CC 2018, 2020 and 2021.
    The problem occurs if "Create Tagged PDF" is not activated in the PDF export options and metric kerning is selected. I've tried different fonts.
    The PDF file with the suffix "High Quality Print" was created with the job options "High Quality Print" ("Create Tagged PDF"… more

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    10 votes

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    6 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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12. HTML Image Export — choosing 'Original' doesn't grey out the other export options

    InDesign 14.0.2 Mac.

    When exporting HTML, in the Image Export options panel (see screenshot attached) choosing 'Original' is supposed to make all the other options (quality/filetype/etc.) greyed-out/disabled, because they are no longer relevant.

    Right now they're staying active, which is confusing. Per the InDesign documentation, they're supposed to be dimmed whenever ORIGINAL is selected as the image export method:

    "ORIGINAL: Exports the original image to the “<document_name>-web-images” subfolder. When this option is selected, all other options are dimmed."

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    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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13. selecting text boxes

    InDesign 20.2 Mac M1 Sequoia 15.4.1. When I click a text box to select it, nothing happens until I jiggle the mouse. When this happens the corner boxes appear. However, many times when I click, nothing appears selected. This bug is unsettling. This is why I prefer to use InDesign 19 for important jobs. The text block in the attached screen shot has been single clicked.

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    4 votes

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    2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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14. [ID-4213625]Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy should still be usable when a layout file was built using either "span column" or "split column" (e.g. using a paragraph style > "Span Columns").

    ---

    ACTUAL RESULT
    Very bad performance - working is NOT possible anymore

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy… more

    • 

    29 votes

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    14 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Partial Fix  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have been able to improve the performance with span columns but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

15. Missing strikethrough, replace text, and highlight options on share for review web link

    We're using the public (with password) share for review option for our annual report because we didn't want one-time reviewers to have to make an account.

    I thought that's why I was only seeing the draw and thumbtack options on the online review. But after updating InDesign the options appeared today. And then they disappeared again and I can't get them to come back.

    I hope this feature can be fixed. It was so much easier to make the updates from the comments then emailed edits and scans of people markups that they PDF'd.

    We had one other issue before, but I don't know it it's been fixed. My boss wanted me to start the review even though we were missing content in the middle of the report.

    When the middle info was added, the comments for pages after the middle section were marked on the middle pages. For example, a comment on page 25 stayed on page 25 even though the text was now on page 30.

    We're using the public (with password) share for review option for our annual report because we didn't want one-time reviewers to have to make an account.

    I thought that's why I was only seeing the draw and thumbtack options on the online review. But after updating InDesign the options appeared today. And then they disappeared again and I can't get them to come back.

    I hope this feature can be fixed. It was so much easier to make the updates from the comments then emailed edits and scans of people markups that they PDF'd.

    We had one other issue before,… more

    1 vote

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    5 comments  ·  Others  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Resetting browser settings has made all the Tools available.

    —
    InDesign team

16. InDesign : options de texte

    Lorsque l'on clique sur texte souligné, le texte apparait en surlignement jaune.
    (version InDesign : v.17) Windows 10 PRO

    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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17. resize document view

    I am using Indesign 17.2. When I try to resize the art board by clicking on the bottom right corner, the whole thing automatically becomes larger than my screen so that I have no way to adjust it from there.

    The uploaded image shows the bottom of my screen without any way to access the bottom of the document.

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    3 votes

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    2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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18. Text options greyed out when I select more than one box that are linked.

    Text options greyed out when I select more than one box that are linked using selection tool. For example I want to select 3 linked text boxes and change the text colour. The [T] button in the colours panel is greyed out. So is font, etc. Means that I have go into each box and select the text requires extra click. Did not use to be this way in CC2019. Please fix.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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19. Extension option missing

    Extension option is missing in Window menu. So, i can't the see my added extensions.

    12 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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20. Changing Font Family on Bullet Options causes my computer to immediately crash and logout?

    In the "Bullets and Numbering" section of the Paragraph Style Options, when I try to open the dropdown for Font Family, it seems to crash, and my computer acts like it logged out.

    Screen goes black, then shows the user login screen. When I log in, it's like my computer was shut down unexpectedly. All other application windows reappear but have to reload, like it was shut down, not just logged out.

    Why's this happenning?

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    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team