png transparent background showing black
Importing this icon and the transparent background is showing as black in current inDesign CC. Didn't have issues with similar icons from same site.
Thank you for reporting the issue.
We are currently investigating the problem.
I made the .png files with Illustrator Asset Export. And when I import them in Indesign (not for printed matters) and the background is green.
My solution was to open the .png file in Photoshop. Move the image 1px up and down and saved it again.
Spencer Hart commented
A little late to the party here. But encountered the problem myself just now. After some playing around I found that the index colour mode was causing it. I changed it to CMYK / RGB and the background immediately became transparent. Hope that helps someone.
i found a temporary fix, I went to photoshop, created a mask around the object and saved again png. Worked like a charm!
Thx Anasuiya Gupta, solved the problem.
Would be good if this will be solved though...
Same problem. It started when I installed the 2020 version, and uninstalled 2019 one. Also, the PNG export resolutions are not good, images exported PNG images are low quality and jagging out of nowhere. THIS IS BAD PEOPLE. Please HELP!
Having the same issue. Is there a fix for this yet?
I have this issue too, hope it gets fixed soon!
Thanks, InDesign Team for checking into this.
Molly Leftwich commented
Having this problem out of NOWHERE! Def need a fix that's simple and straightforward.
Alessia V commented
Just think it would be better to have the possibility of using high-res PNG pictures with transparency.
At the moment it is impossible as background becomes white.
Seems to be working only with 24bit pics.
Jieru Xu commented
(1) "-edit-->preferences-->appearance to black-->changed output to print all black accurately"
This didn't work.
(2) "placed a black image over background instead of filling the background with the 'rich black swatch'"
This didn't work, either.
(3) emerged a new transparent layer and the original image in Photoshop, and then dragged to InDesign
Didn;t work either.
I think I'm totally crazy.
Just started having this problem today. Solved it with Chip's edit to preferences.
Chip Free commented
After exporting to pdf from Indesign to Acrobat the transparent background around image prints a darker black than the surrounding black background. I've spent tons of time tweaking settings and reading post and could not resolve the problem. I was able to print correctly from indesign once I changed:
-edit-->preferences-->appearance to black-->changed output to print all black accurately
However, from indesign, I couldn't change my printer setting to print 2 to a page and 2 sided so I still needed to print from acrobat. I changed tons of settings in acrobat thinking it had to do with rich black issues or compression issues etc.
I did find a work around that may help to avoid the problem. I went back to indesign and placed a black image over background instead of filling the background with the 'rich black swatch'. I created the black image in fireworks as .png.
When I exported this time, the blacks matched. Maybe someone knows how to fix without using an image but at least this helped get the job done.
Having the same issue!
I used Anasulya Gupta's advice as well and it worked great!
Make sure your image is not 8 bit, you may be required to convert it to 16 bit or higher. When exporting your png file from photoshop or your favourite image editor. make sure to uncheck "Smaller file size (8 bit)"
This has been an ongoing bug for years now, could this please be fixed?
Nuri Pazol commented
I took Anasuiya Gupta's advice and added a new blank, transparent later below, and then merged the two layers, then saved as she suggested. Worked great. Consider her suggestion the current solution.
That's not a good fix, it a patch fix at best.
I've been having the same problem and it's happening to 100's of images. I can't even open them in photoshop because I get an error message and if I could that's so time-consuming.
I've been trying to work on a data merge project for a couple of days now and it's frustrating me to no end. I've switched from PNGs to GIFs to work around the black backgrounds, but now the GIF files corrupt at random. Leaving big black streaks.
I have the same problem. importing any transparent PNG shows black at the transparent part!!! Please fix it adobe!
indesign 2018 13.0.1
I opened the image in Photoshop, added another transparent background layer, then merged the two layers and finally placed the image in InDesign solved the problem.