png transparent background showing black
Importing this icon and the transparent background is showing as black in current inDesign CC. Didn't have issues with similar icons from same site.
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We are currently investigating the problem.
This issue seems to have a lot of different work around that works for some people. For me changing the quick export options worked.
In Preferences > Export > Quick Export Format I checked the "Smaller File (8-bit)" box, and then saved as PNG instead of exporting as.
Now 8 bit is what I needed, so it might not be helpful for 16/32 bit, but this is what worked for me and might help others :)
I recieved video that won't play only black background appears
I ran into this problem, although I had a white background showing up. I used PhotoShop to remove the background from a JPEG, saved it as a PS file. When I pulled it into InDesign I kept getting the white background. I had several images prior to this without this issue, so I was baffled why it was showing up now. I eventually copied one of my other images in InDesign, then placed the problem image file and the background was gone. Not sure what is going on, but that was the only way I could solve the issue.
I found this only happens on PNG 8 for me - when i output to PNG it works when importing to indesign whereas PNG8 has a green background
I was just able to fix this by changing the PNG from indexed to CMYK color.
Adobe, this is still an issue. Any updates?
Here is my workflow from Photoshop to InDesign:
Worker File (Tiff w/transparent background) > Export As... > PNG (transparency checked) > Place File into InDesign Doc > asset background is black. The same thing happens with Save As...
I've worked around this for the past few years by making one edit in Photoshop to the PNG (clicking once with the eraser in the transparent background will do) then saving the file. It will now import with a transparent background.
Please fix this bug.
Brian O'Dwyer commented
Unfortunately, none of the below fixes worked for me. Ended up copying the assets and pasting into photoshop.
I made the .png files with Illustrator Asset Export. And when I import them in Indesign (not for printed matters) and the background is green.
My solution was to open the .png file in Photoshop. Move the image 1px up and down and saved it again.
Spencer Hart commented
A little late to the party here. But encountered the problem myself just now. After some playing around I found that the index colour mode was causing it. I changed it to CMYK / RGB and the background immediately became transparent. Hope that helps someone.
i found a temporary fix, I went to photoshop, created a mask around the object and saved again png. Worked like a charm!
Thx Anasuiya Gupta, solved the problem.
Would be good if this will be solved though...
Same problem. It started when I installed the 2020 version, and uninstalled 2019 one. Also, the PNG export resolutions are not good, images exported PNG images are low quality and jagging out of nowhere. THIS IS BAD PEOPLE. Please HELP!
Having the same issue. Is there a fix for this yet?
I have this issue too, hope it gets fixed soon!
Thanks, InDesign Team for checking into this.
Molly Leftwich commented
Having this problem out of NOWHERE! Def need a fix that's simple and straightforward.
Alessia V commented
Just think it would be better to have the possibility of using high-res PNG pictures with transparency.
At the moment it is impossible as background becomes white.
Seems to be working only with 24bit pics.
Jieru Xu commented
(1) "-edit-->preferences-->appearance to black-->changed output to print all black accurately"
This didn't work.
(2) "placed a black image over background instead of filling the background with the 'rich black swatch'"
This didn't work, either.
(3) emerged a new transparent layer and the original image in Photoshop, and then dragged to InDesign
Didn;t work either.
I think I'm totally crazy.
Just started having this problem today. Solved it with Chip's edit to preferences.
Chip Free commented
After exporting to pdf from Indesign to Acrobat the transparent background around image prints a darker black than the surrounding black background. I've spent tons of time tweaking settings and reading post and could not resolve the problem. I was able to print correctly from indesign once I changed:
-edit-->preferences-->appearance to black-->changed output to print all black accurately
However, from indesign, I couldn't change my printer setting to print 2 to a page and 2 sided so I still needed to print from acrobat. I changed tons of settings in acrobat thinking it had to do with rich black issues or compression issues etc.
I did find a work around that may help to avoid the problem. I went back to indesign and placed a black image over background instead of filling the background with the 'rich black swatch'. I created the black image in fireworks as .png.
When I exported this time, the blacks matched. Maybe someone knows how to fix without using an image but at least this helped get the job done.
Having the same issue!