1312 results found

1. Indesig destroys its files

   version
   InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock

   Steps

   scenario: slow, instable internet connection or internet connection failure

   Indesign loses cloud linking to library assets
   InDesign freezes
   InDesign crashes
   Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign

   If the library is shared with other team members, they will not be able to open the file

   Only team members who are not working with this library can open the file

   If this team member now deletes the links to the assets, the other team members can reopen the file.

   Tests have shown that the crashes are caused by incomplete downloads of the preview or licensed images from Adobe Stock, which are displayed correctly in the Indesign as a shortcut in the Links-window and preview image in the graphics frame.

   The problem can only be detected by opening the images in Photoshop.

   Stability enhancement:
   The images from AdobeStock should only be linked to the Indesign-file after a complete download and made visible in the Links-window or graphics-frame.

   version
   InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock

   Steps

   scenario: slow, instable internet connection or internet connection failure

   Indesign loses cloud linking to library assets
   InDesign freezes
   InDesign crashes
   Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign

   If the library is shared with other team members, they will not be able to open the file

   Only team members who are not working with this library can open the file

   If this team member now deletes the links to the assets, the other team members can reopen the file.

   … more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. Drop Shadow is Very Buggy Within the App for Text

   The drop shadow effect is very buggy in the editor and has been for quite some time. I just dealt with it for the longest time but it seriously slows down production when I'm constantly having to "fix" it by making a change to the text then Undoing it (i.e. delete a character, then press Command+Z). The bug happens when Drop Shadow is applied to text and you scroll down the page a bit. The attached images show the before and after. If I scroll down the page after "fixing" it, it just re-bugs out. I work with white text so drop shadow is imperative for me to see the text against the white background of the page. Please fix this, it's been an issue for quite some time now, and apparently after looking through the forum it's not just with text either. Drop Shadow seems to be very buggy all around, which sucks because it's a fairly common effect that people use. Please help!

   The drop shadow effect is very buggy in the editor and has been for quite some time. I just dealt with it for the longest time but it seriously slows down production when I'm constantly having to "fix" it by making a change to the text then Undoing it (i.e. delete a character, then press Command+Z). The bug happens when Drop Shadow is applied to text and you scroll down the page a bit. The attached images show the before and after. If I scroll down the page after "fixing" it, it just re-bugs out. I work with white text… more

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3. Update to the latest version not possible

   After reinstalling Adobe Creative Cloud and Adobe InDesign CC 2018 (version 13.1) on a new Windows computer, it is not possible to update to the latest version 13.1.1.
   Even with a new installation of Adobe InDesign, version 13.0, no update is offered.
   All update installers should be available for all authorized versions * of the Creative Cloud.

   • https://helpx.adobe.com/enterprise/kb/remove-unauthorized-versions.html

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4. linked files ignored upon packaging

   1. Adobe InDesign Version 13.1 x64 on Windows
   2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
   3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
   4. No linked files are packaged
   5. It sees the links... but not in the "package" menu

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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5. horizontal and vertical restrain with shift key not working.

   InDesign 19.4 will not allow me to constrain proportions when resizing a photo box. The window simply closes to re-crop the image. It does allow resizing the photo IN the box with the direct selection tool. It also will not allow me to constrain horizontally or vertically when shift-dragging any item. It also does not restrain the line tool. It also does not allow me to rebuild preferences.

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6. Missing fonts, spell checking not working with InDesign 2020 build 15.0.2

   There are two bugs with InDesign 2020, build 15.0.2, which make it unusable for me. I have reverted to build 15.0, and the two bugs are not in that build.

   Bug 1 is that often when I export pages as a pdf, or I package the document, the fonts I am using in the document become missing afterward. I need to quit InDesign in order to have InDesign find those fonts again.

   Bug 2 is that spell checking no longer works. The spell checking window comes up, but it never catches any misspellings.

   Reverting InDesign to build 15.0 takes care of those bugs. I'm not sure what the problem is with build 12.0.2, but it is unusable.

   I am running Mac OS Catalina 10.15.3 on a MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) with 16 GB of ram.

   There are two bugs with InDesign 2020, build 15.0.2, which make it unusable for me. I have reverted to build 15.0, and the two bugs are not in that build.

   Bug 1 is that often when I export pages as a pdf, or I package the document, the fonts I am using in the document become missing afterward. I need to quit InDesign in order to have InDesign find those fonts again.

   Bug 2 is that spell checking no longer works. The spell checking window comes up, but it never catches any misspellings.

   Reverting InDesign to build 15.0 takes care… more

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7. Crash once PDF export complete

   InDesign 15.0 seems to crash once a PDF export has completed.

   Running Windows 7.

   4 votes

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

8. I can't open the drop down menus in the Preflight panel and that causes a problem for me.

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   Need More Info  ·  9 comments  ·  Others  ·  Delete…  ·  Admin →
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9. default file type

   Running InDesign 2021 (16.0) under Windows 10 Pro v1909 Build 18363.1139, file extension .indd does not associate with InDesign and when attempt is made to 'Choose default apps by file type' under Default apps in Windows settings, the only choice offered for .indd file is 'Look for app in Microsoft store'.

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10. Shortcuts assigned to custom menus lost after opening Keyboard Shortcuts again, clicking Cancel [Mac]

    In brief: If user assigns a shortcut to a menu created by a script, the shortcut will be lost after opening the Keyboard Shortcuts window again and clicking Cancel.

    A detailed description of the bug is here:
    https://forums.adobeprerelease.com/indesign/discussion/2354/shortcuts-assigned-to-custom-menus-lost-after-opening-keyboard-shortcuts-again-clicking-cancel#latest

    Affects both InDesign 2023 and 2024.

    It appears that it only happens on Mac.

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11. Drag and drop PDF Comments file can be added.
    2 votes

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    1 comment  ·  PDF Comments  ·  Delete…  ·  Admin →
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12. Creative cloud libraries tool displaying smaller than frame 2023

    The CC libraries tool panel appears at a reduced % of the actual window frame size. Sometimes it's usable (in tiny format) but other times you can't actually click on anything.

    Have uninstalled and reinstalled the software and the problem remains.

    Also for what it's worth it only started happening when I installed on my new PC laptop (no issue in same software version but on old laptop)

    Version 18.4 x64

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13. ID incorrectly enables Overprint when converting a text to paths

    This bug has been reproduced in Indesign 15.0 and 18.5. MacOS Sonoma.

    When you convert a BLACK text to outline, Overprint Fill is automatically enabled in the Attributes panel. The ‘Overprint’ selection remains applied even if you change the colour of this object.

    I've just had a print advert blown out of the water by my client because half of his logo had disappeared. It was blue and was overprinted even though I hadn't set anything like that.

    It came about in the way described above: a text was converted into paths, the resulting logo was recoloured in blue - but it remained an object for Indesign to print over.

    This bug has been reproduced in Indesign 15.0 and 18.5. MacOS Sonoma.

    When you convert a BLACK text to outline, Overprint Fill is automatically enabled in the Attributes panel. The ‘Overprint’ selection remains applied even if you change the colour of this object.

    I've just had a print advert blown out of the water by my client because half of his logo had disappeared. It was blue and was overprinted even though I hadn't set anything like that.

    It came about in the way described above: a text was converted into paths, the resulting logo was recoloured in blue -… more

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14. Lagging and glitching mouse pointer

    The problem comes when I expand or move a text box: the mouse glitches, the entire page lags and becomes half black, so I can't do anything properly.

    I've just reinstalled InD and installed all the updates or drivers coming from the OS (I have a 6 month Lenovo PC with Windows 11). I'm not using InD with browsers or other programs open. Sometimes, InD seems working, but when I restart InD after turning off the PC, the lagging and glitching mouse is still here.
    
    I have no idea of how fix this... it's exhausting because I can't paginate anything without causing an epileptic attack to my PC (and to my poor eyes). It's strange because I'm using InD since may 2022 with no drama... in one week it became my nightmare.

    Can anyone help me please?

    The problem comes when I expand or move a text box: the mouse glitches, the entire page lags and becomes half black, so I can't do anything properly.

    I've just reinstalled InD and installed all the updates or drivers coming from the OS (I have a 6 month Lenovo PC with Windows 11). I'm not using InD with browsers or other programs open. Sometimes, InD seems working, but when I restart InD after turning off the PC, the lagging and glitching mouse is still here.
    
    I have no idea of how fix this... it's exhausting because I can't paginate… more

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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15. selection story

    I have a couple of documents with the same type of tables on several pages. I mark 2 of 3 columns and want to change all letters and numbers in that one to x. So I use the search/find to do this and I mark "Selection" to just change the selected ones. Works fine. So I move to the next page with the Search/Find Windows still open. Then I mark the new 2 columns and want to change them as well. But now the "Selection" have changed to Story".
    Every time I mark a new set of columns, it changes the selection to "Story" which must be a bug or at least something you can adjust to work better.
    If I close the Search/Find window and go to a new page and select the columns, it works fine. Then it's still using "Selection" as default. But not when I keep the window open while changing paging, which is kinda annoying.
    I hope you can fix this, so I don't have to change the dropdown from Story to Section all the time.

    I have a couple of documents with the same type of tables on several pages. I mark 2 of 3 columns and want to change all letters and numbers in that one to x. So I use the search/find to do this and I mark "Selection" to just change the selected ones. Works fine. So I move to the next page with the Search/Find Windows still open. Then I mark the new 2 columns and want to change them as well. But now the "Selection" have changed to Story".
    Every time I mark a new set of columns, it… more

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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16. For some reason my design in indesign is not fully visible when i am working on it, even when i select fast display or high quality display

    it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a triangle, why is this?

    it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a… more

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please confirm if you problem is similar to the one mentioned here:https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31675318-distorted-text-and-graphics-in-high-sierra

    If not, then please can you let us know your OS and InDesign version.

    -Aman

17. Critical Bug with Font embedding on PDF Export - InDesign 17.2 and up

    OS: Windows 10
    Version: InDesign 17.2 and 17.2.1

    After the update to 17.2 and 17.2.1 the font embedding is not working properly anymore on PDF Export. It does not matter if we export to PDF/X-3 or smallest file size.

    The font in question here is Roboto Slab.
    After a downgrade to 17.1 everything worked properly. An upgrade to 17.2.1 again produced the same error.

    Expected result: propper font integration
    Actual result: Missing embedded font, text is torn apart, missing characters

    Please see attached images for export result and error message

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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18. 2024 Windows version option to hide home screen is gone

    ID 2024 Windows the option "Show Home Screen When No Documents Are Open" is gone. Still present in macOS version. Just gone in Windows. Please fix.

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19. Cannot see open file windows (v 16.3.2)

    I upgraded to InDesign v 16.3.2 this morning and now I am not able to use it, as file windows are not visible. The Windows menu lists the files that are open, but they cannot be seen.

    Update: discovered that files can be seen if Application Frame is switched off under the Windows menu, but nothing can be seen if it's switched on again.

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20. exporting a book to PDF (dialogue box

    When exporting a book to PDF from Indesign CC2019 on Mac OSX Mojave, the export pdf dialogue box ("Generating PDF") displays (showing progress / page count) but it can't be hidden (or covered over) by switching to another app or browser window like it used to. Eg if it was z layers in CSS, it is always sitting on top and getting in the way of multi-tasking whilst exporting the book file.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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