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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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6806 results found

  1. InDesign CC2019 - blank control panel

    Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

    80 votes

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    75 comments  ·  UI/UI Scaling  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  2. Mouse-click in menus becomes disabled

    InDesign 12.1.0.56; macOS Sierra 10.12.5; Magic Mouse

    The issue varies with any file. I have mostly seen this occur when in the Find/Change window, or when I try and select a font. My mouse will not be able to click (select) anything in the drop down menus. I am able to select with my keyboard by using the arrows and "return" key. To get the mouse to click (select) an option from a drop down menu, I must first restart InDesign and then open the same file.

    78 votes

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    97 comments  ·  Others  ·  Admin →
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  3. [macOS Sonoma]White Screen on drawing marquee/highlighting text in CPU and Overprint Preview modes

    Hi,

    Since I've updated my mac mini to Sonoma, when I use InDesign, the documents flash every time I click on it. If I click and hold, the screen become completely white. This is very annoying, almost impossible to work.

    Please help me!

    75 votes

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    Closed: Fixed  ·  68 comments  ·  Performance/Usability  ·  Admin →
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  4. [ID-4224413]JPG 300dpi export with horizontal lines

    When I export photo albums as JPG with the latest version, some images have horizontal lines. I've had the problem since macOS 10.14. (now catalina) and with older Indesign versions. If I change the size or position of the image, the stripes may disappear. If I use the DPI e.g. set to 301, the lines will also disappear.

    75 votes

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    13 comments  ·  PNG/JPEG/EPS Export  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

  5. Indesign 2021 (16.0) IDLK file do not lock

    It is currently possible that two users are able to open the same Indesign file. I am working on a network volume via VPN and it was possible for my colleague to open the same file i was working with. The *.idlk file was generated but it seems that it would not be recognized from the other Indesign my colleague was using.

    I tried to reproduce this issuue with Indesign 2020 and all worked fine as expected.

    This is an enormous issue for collaboration with other colleagues at the same projects.

    74 votes

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    51 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

  6. Can't drag objects

    I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

    71 votes

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    248 comments  ·  Others  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

  7. InDesign CC 2019 (v14.0) is adding spaces between words when outlining type

    InDesign CC 2019 (v14.0) is adding spaces between words when outlining type.

    70 votes

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    54 comments  ·  Text/Story/Table  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  8. [ID-4244288]Problem with Variable fonts - some glyphs are displayed with a lighter weight on changing axes.

    Some variable fonts works as expected, but for some, the font displays at a lighter weight (perhaps regular?) when the weight is set for anything heavier than about 750. It appears that the heavier weight's metrics are used.

    In my my limited test, the weight prints properly.

    I'm on a 27-inch, iMac 2020, Mac OS 13.5.1, InD 19.

    Examples:

    68 votes

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    57 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the InDesign 2024(v19.1.0.043) and above. We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

  9. Arabic exported to EPUB (Fixed Layout) doesn't show properly

    • InDesign 15.1.2 / Mac OS 10.15.6

    • Create an InDesign document with Arabic content. Apply any Arabic font.

    • When exporting to EPUB (Fixed Layout) we should see the Arabic text appear in the epub viewer in similar manner as it shows in InDesign document.

    • The exported epub document is viewed in Apple's Books application, and Adobes Digital Editions 4.5 with similar problems in both epub viewers, where all Arabic text is either invisible or messed up and shifted from its location.

    • Attached images from InDesign document, and epub file which was exported from InDesign.

    • Links from…

    67 votes

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    38 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  10. Forced line breaks within text variables introduces an unavoidable letter space

    When a forced line break is inserted within text that is used for a variable, a random, unavoidable letter space is introduced into the variable text.
    There are obvious workarounds, but a solution to this would be really convenient.
    See attached screenshots for example.

    67 votes

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    13 comments  ·  Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.


    Please update to this latest version to get the fix.

    --

    Adobe InDesign team

  11. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    65 votes

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    107 comments  ·  Print/Packaging  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  12. Do not use Osaka font for PDF page information

    When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.

    1. Name the indd file "だじづでど.indd".
    2. Export the PDF.
    3. An error is displayed and the file name of the page information is garbled.

    Osaka is no longer a very old font on the Mac. Don't use Osaka now.

    Use a font that supports semi-voiced…

    64 votes

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    9 comments  ·  PDF Export  ·  Admin →
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  13. Navigation Points Not Available to Scripting in InDesign 2021 (16.0)

    Problem Description:
    Querying navigation points inside a movie trigger errors from InDesign 16.

    Steps to Reproduce:
    1. Query movie.navigationPoints.length or movie.navigationPoints.count() with Extendscript.

    The following script shows this issue(s) with simple document containing a move and one button with a play at navigation point action applied.

    var btn = app.activeDocument.buttons[0];
    var beh = btn.behaviors[0];
    var mov = beh.movieItem;
    var navPts = mov.navigationPoints;
    try{
    alert(navPts.length); /doesn't exist/
    }catch(err) { alert([err,err.line])}

    try{
    alert(navPts.count()); /*Give incorrect error - Error: Request failed because the underlying functionality is no longer available in the current version of the application */
    }catch(err) { alert([err,err.line])}

    alert(navPts.everyItem().getElements().length);…

    64 votes

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    6 comments  ·  Scripting  ·  Admin →
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  14. Share for Review strikethrough & highlight from online edits aren't visible in InDesign

    InDesign Vs. 16 Share for Review: if the reviewer uses the strikethrough text or highlight option, I don't see these in my indesign doc. I can see the strikethrough text on the browser version, but the highlight disppears completely. The review comment is in both places, just not what it's referencing.

    64 votes

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    70 comments  ·  Share for Review  ·  Admin →
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  15. [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

    With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

    64 votes

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    67 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Edit:
    Hello All,
    We acknowledge those comments where some of us have mentioned that the issue is still not fixed; we are already working on it.
    Please note that, in the earlier release we had fixed few cases which were leading to the issue.
    There are still few scenarios which are yet to be investigated and fixed.
    Unfortunately, this particular thread has become too generic.
    We request you to provide your comments in below provided new thread. Please do mention your observation while submitting the comment. It will help us in our ongoing investigation.

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38991835-undo-not-working-properly-in-indd-2020

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu…

  16. Scroll bar disappears in Pages panel, swatches panel,Layers panel and background task panel loses its boxes on the right.

    2017.1 Release, 12.1.0.56 x64 build

    The pages panel loses its scroll bar and doesn't display all pages. Panel needs to be opened wide to display anything. This cuts off easy access to document's later pages.

    61 votes

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    77 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1

    Update your InDesign through Creative Cloud app to Id 13.1

    Thanks,
    Abhinav

  17. publish online navigation buttons disappear in browsers and don't come back

    When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the…

    60 votes

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    66 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  18. Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.

    I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.

    InDesign version: 14.0, included a screencap.

    58 votes

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    32 comments  ·  Text/Story/Table  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Edit: We reached to the users who have commented the issue still persists to identify the gap. It was discovered that their issue is different from what is being discussed on this thread. The issue pertaining to this thread is fixed. Hence, we are closing the thread.

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. [Error: "You do not have access to Publish Online Service"]Previously published documents via Publish Online no longer work.

    I have been working with publish online services and have spent the past few days publishing some document and everything works.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    57 votes

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    57 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  20. InDesign 2021 keeps crashing

    InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.

    56 votes

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    63 comments  ·  Crash/Freeze/Hang  ·  Admin →
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