1346 results found

1. InDesign CC UI scaling problem on multiple monitors with different resolutions

   InDesign Version: Adobe InDesign CC 13.1 x64
   Operating System: Windows 10 Pro build 1709.
   Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

   Steps to reproduce the issue:
   1. Open InDesign CC on the 32 inch monitor
   2. Move all or some of the panels to the 24 inch monitor

   Expected result:
   Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

   Actual result:
   Panels don't adapt to monitor's resolution. If UI Scaling in InDesign preferences is turned ON and option scale to higher (or lower) supported scale factor is turned on, panels are slightly blurry. If UI scaling is turned OFF, then panels are way too small. All of this is due to improper scaling.

   Extra notes:
   Please see my thread on forum with image previews –
   https://forums.adobe.com/message/10305558#

   InDesign Version: Adobe InDesign CC 13.1 x64
   Operating System: Windows 10 Pro build 1709.
   Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

   Steps to reproduce the issue:
   1. Open InDesign CC on the 32 inch monitor
   2. Move all or some of the panels to the 24 inch monitor

   Expected result:
   Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

   Actual result:
   Panels don't adapt to monitor's… more

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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2. Where can I get Zusatzmodul Intents and Tabs.InDesignPlugin for my Adobe Indesign CS6

   I installed macOS Mojave and the tabulator does not work anymore. Indesign CS6 asks for Zusatzmodul Intents and Tabs.InDesignPlugin. Where can I get it?

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. Use Auto-Sizing and Text Wrap Frame on causes application crash

   Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

   • create and connect two text frames
   • set Auto-Sizing "Height and Width" on Text Frame Options
   • Insert text into two frames full
   • overlay graphic frames with Text Wrap settings ON
   • move the graphic frame appropriately (drawing is not normal at this point)
   • close documents with Command + W

   During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
   Also, if you try while overwriting with Command + S without Command + W, you may not be able to save eventually.

   This problem does not occur on Windows version.
   As a comparison, the same operation was performed with the English (North America) edition on macOS, but no problem occurred.
   Therefore, it is highly possible that the problem is unique to the Japanese edition.

   Original trouble posted Adobe Community.
   (There is a other post about User Voice, but this is a different issue.)
   https://community.adobe.com/t5/indesign/indesign2020%E3%81%AE%E4%B8%8D%E5%85%B7%E5%90%88%E3%81%A7%E3%81%AF/m-p/10935672

   InDesign file is prepared separately.
   https://adobe.ly/3agg1u8

   Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

   • create and connect two text frames
   • set Auto-Sizing "Height and Width" on Text Frame Options
   • Insert text into two frames full
   • overlay graphic frames with Text Wrap settings ON
   • move the graphic frame appropriately (drawing is not normal at this point)
   • close documents with Command + W

   During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
   Also, if you try while overwriting with Command + S without Command + W, you may not be… more

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   Hi
   Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.

   Please start a new thread in case you see the issue happen with InDesign 15.0.2

   Thanks

4. Text-fields behave strange after InDesign 2020 update

   Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

   When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

   Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is expanded on the upper side instead (see image "Adobe-Indesign-Bug-copy-paste.jpg" in attachment)

   Sometimes it even changes the whole stlye, color AND size!!!! ("Adobe-Indesign-Bug-copy-paste2.jpg").

   I checked everything that may be possible - without results. It sitll appears after saving older documents in 2020 version...

   Hence, every template i ever created is useless and time-consuming!
   ADOBE PLEASE DO SOMETHING, THIS IS RIDICULOUS AND ANNOYING!

   Anybody experiencing similar problems? Thanks for reply.

   Update: Bug doesn't appear on another PC with similar settings. But it still appears after uninstalling old version, reinstalling new version and even after deleting all folders and setups in adobe file path.... Still stumped for an answer...

   Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

   When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

   Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions,… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please let us know in comments below if you face the problem even after deleteing the InDesign cache and preferences.

   Refer: https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html for the steps to delete the roaming and local cached data folders

   Thanks

5. eyedropper tool

   Adobe InDesign CC 2017 (also 2018) The eyedropper tool does not work on text, when there is a second layer with data in it. On the screenshot I tried to make the text green.
   When the red layer is turned off, it works properly.

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   0 comments  ·  Others  ·  Delete…  ·  Admin →
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6. Can't move multiple objects after 14.0.1 of Indesign. And it's sloooowww!

   Trying to move multiple objects, mostly boxes of type. One or several items does not move although selected. Upon undo and trying to move again, other objects doesn't move. And it has gotten so slow but that might be after Mojave 10.14.3 and not Adobe :)

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   2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   If possible please can you share a sample document along with a video showing the issue at amaarora@adobe.com ?

   Thanks

7. linked files ignored upon packaging

   1. Adobe InDesign Version 13.1 x64 on Windows
   2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
   3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
   4. No linked files are packaged
   5. It sees the links... but not in the "package" menu

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   5 votes

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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8. InDesign 14.0.1 is crashing hourly

   For three days my InDesign 14.0.1 has been crashing almost exactly hourly. It just freezes and I get the spinning beachball. Only recourse is to re-start my Mac. I've uninstalled and reinstalled multiple times. Prior to this, I had downloaded Lightroom... I thought this might have been the initial cause. I uninstalled Lightroom and all my Adobe products. Any ideas?

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   9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

9. Tags not Exporting Correctly and other Accessibility Issues

   The latest versions of InDesign often does not export tags to PDF correctly. Other accessibility issues also tend to occur from time to time, but the most common is tagged artifacts lose their tags when exported to PDF. I backsave to InDesign 2019 and re export. All is consistently correct from that version. Would love for Adobe to look into this issue and correct. Our sight-impaired populations require software that makes accessibility easier with each upgrade, not harder. (Reinventing the process every few upgrades doesn't help either.) Thanks!

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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10. UI Artifact on Apple M1 Max with ultrawide screen

    Display Artifacts

    • Macbook Pro (2021)
    • Apple M1 Max
    • macOS 12.6
    • Display: C49RG9X @ 5120x1440 120Hz
    • App: Adobe Indesign 2023 v18.0

    Ever since switching from an Intel mac to M1 mac, indesign randomly display this artifact anywhere when I scroll thru my working document. Previous 2022 version also suffer this problem, it's totally random. Only way I can get rid of this is zoom in and out and the artifact will go away. (Screenshot blur out some element for privacy purpose).

    Also maybe this is also related to sleep & wake up of the mac on ultrawide resolution, after waking up from sleep, all my adobe apps have all the tools bar are all over the place. Many of them stack on top of each other left and right edge of the screen. I must use reset workspace to restore the original locations.

    Display Artifacts

    • Macbook Pro (2021)
    • Apple M1 Max
    • macOS 12.6
    • Display: C49RG9X @ 5120x1440 120Hz
    • App: Adobe Indesign 2023 v18.0

    Ever since switching from an Intel mac to M1 mac, indesign randomly display this artifact anywhere when I scroll thru my working document. Previous 2022 version also suffer this problem, it's totally random. Only way I can get rid of this is zoom in and out and the artifact will go away. (Screenshot blur out some element for privacy purpose).

    Also maybe this is also related to sleep & wake up of the mac on ultrawide resolution, after waking up… more

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    4 votes

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    1 comment  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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11. Multiple Share for Review Issues

    I work with a team of 6 designers and we are all experiencing regular and multiple different issues with Share for Review – we are all using the latest version 2021 and are needing to try multiple things each time with varied results to get Share for Review to work – these include:
    1. Restarting Indesign
    2. Logging and in about of Adobe CC
    3. Trashing preferences
    4. Saving a file Copy

    Ths is extremely frustrating, wasting a lot of time and energy and money – I am sincerely hoping you are aware of all of these issues and are working hard to resolve it. Its a real shame as this feature is incredible when working properly. We rely heavily on this feature now so hopefully will be sorted soon ;)

    One issue not shown in the screenshots is the blank screen we get sometimes when clicking the Share for Review feature.

    I work with a team of 6 designers and we are all experiencing regular and multiple different issues with Share for Review – we are all using the latest version 2021 and are needing to try multiple things each time with varied results to get Share for Review to work – these include:
    1. Restarting Indesign
    2. Logging and in about of Adobe CC
    3. Trashing preferences
    4. Saving a file Copy

    Ths is extremely frustrating, wasting a lot of time and energy and money – I am sincerely hoping you are aware of all of these issues and are… more

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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12. Tiff alpha channel not working

    A Tiff exported with Alpha channel from Solid Works do not support the transparency. It works ok when opened with Adobe Photoshop or Adobe Illustrator. Also working fine in Affinity Photo, Pixelmator Pro, Mac OS Preview and Mac OS Finder.

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    2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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13. The Text Covered by some parts of the Object in Text Wrap

    The Text Covered by some parts of the Object in Text Wrap as per screen shot, it's seems like a bug?

    Information:
    Adobe InDesign CC version 16.0 (64bit version).

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    2 votes

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14. Google File Stream Images taking a long time to update in Indesign

    Since upgrading to Mac OSX Catalina and adobe 2020 I have issues with google file stream and indesign.

    When I open a document with images that are saved on google drive and then open in photoshop or illutrator to edit and then save and go back to indesign, the images are showing as needing updated by indesign (yellow triangle) however the rotating / update round arrows icon is greyed out and I can't update the image. I have to wait several minutes before the image updates on indesign.

    I have contacted Adobe support and apple support and neither is claiming responsibility for the issue. Abobe has says that it's not able to verify network sharing as it can be unstable.

    All I know is that I've NEVER had this issue before and have had it since the day my computer and apps were updated.

    Please help?

    Since upgrading to Mac OSX Catalina and adobe 2020 I have issues with google file stream and indesign.

    When I open a document with images that are saved on google drive and then open in photoshop or illutrator to edit and then save and go back to indesign, the images are showing as needing updated by indesign (yellow triangle) however the rotating / update round arrows icon is greyed out and I can't update the image. I have to wait several minutes before the image updates on indesign.

    I have contacted Adobe support and apple support and neither is claiming… more

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    3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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15. Properties Panel Missing in Indesign CC 2018 (v 14.0)

    Properties Panel is not available under Window>
    
    I'm on a Windows 10 Ent, Adobe Suite CC; Indesign 2018.

    I have restarted the PC; deleted opm.db; tried different documents. BTW this is the first time I was using Indesign. I am working with the Adobe Tutorials.

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Properties panel is available only in InDesign CC 2019 release. It was not available in earlier versions.

    Adobe InDesign team

16. space bar short cut for Hand tool NOT WORKING

    usually when I have problem in one Adobe product, it is the same problem in all (Illustrator and Photoshop)... when it goes away in one, it goes away in all. Something is triggering it, but I can't reproduce it at will... just sucks when it happens

    3 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. the file does not exist

    Adobe InDesign CC 2019, pagina inizio, impossibile aprire i file presenti nella cronologia: "il file non esiste, è usato da un'altra applicazione oppure non disponete delle autorizzazione necessarie".

    2 votes

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    5 comments  ·  Others  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    It looks like you may be trying to open files that are shown on the Start screen but are unable to do so.

    Please check that the file(s) actually exist at the same location as when they were previously opened/created. If they have been deleted/moved/renamed, etc., the Start screen will continue to show their thumbnails but you won’t be able to open them.

    Let us know if this is not the case.

    Adobe InDesign team

18. All applications crashing

    I cant seem to load any application from adobe cloud, everything just crash.

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    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    InDesign 2020 crashes on launch due to faulty Windows update corrupting the VCRuntime dlls.

    Refer to Helpx article to fix the issue https://helpx.adobe.com/indesign/kb/crash-on-launch.html#unexpected

    Please follow the below steps to resolve the issue
    • Close all the Applications.
    • Go to Control Panel\Programs\Programs and Features.
    • Right-click Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x64).
    • Click Change > Repair.
    • Restart the system.
    • Relaunch InDesign and check how it works
    • If the issue is still not resolved, Download the latest VCRuntime from https://support.microsoft.com/en-in/help/2977003/the-latest-supported-visual-c-downloads

    —
    Adobe InDesign Team

19. [Break in CC 2018] Text frame properties lost when copying and pasting frames across document

    I have a document that uses top justification in a text frame, and bottom justification in another text frame. When I copy these frames, with or without any other objects, into a new document (think business card imposition), the bottom justification changes to top justification, altering the layout of the document.

    I have reset my preferences, and tried the fixes described here: https://forums.adobe.com/thread/2402361 and here https://forums.adobe.com/thread/2401857

    With no success.

    Attached is a 1UP file (Original with mixed justification) and a 24UP file (with resulting error)

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    35 votes

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    57 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

20. Pantone Solid Spot colors added from InDesign to a CC Library become Magenta Process colors in Illustrator

    I already reported this on the Illustrator uservoice site, but did not see any reaction so far. I think it is a big bug when (spot) colors color cannot be shared reliably between Adobe applications:
    A Pantone Solid Spot color (or any Lab spot color) added to a CC library in InDesign will become 100% Magenta CMYK Process color in the Swatches panel when added from the CC library by double clicking in Illustrator.
    See also: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/34291627-pantone-solid-spot-colors-added-from-indesign-to-a?tracking_code=8ff2c6d23ad86db2b07d1c16c7e36e2d

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    4 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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