1385 results found

1. cannot create new document

   Adobe InDesign 2021 - When I click on "Create new document" I get a grey pop-up window where I cannot click on anything. Any suggestions?

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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2. Suddenly my document reverts to an earlier version

   Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

   I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I was before the problem happened.

   I find myself having to figure out, over and over again, what changes I've made to my document for the last ten minutes so that I can do the same thing over again. I have to save between each step!! This is not good!

   Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

   I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I… more

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   19 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. Hunspell dictionaries cannot be added in Sierra or High Sierra

   Adding Hunspell dictionaries breaks code-signing, and results in the whole of InDesign's spelling system being sand-boxed by OSX.

   Steps to reproduce:

   1. On High Sierra and InDesign CC, add a Hunspell dictionary, as detailed here: https://helpx.adobe.com/indesign/kb/add_cs_dictionaries.html

   2. Spell-check any InDesign document using the new dictionary and spell-checking then becomes unusable, until InDesign is uninstalled then re-installed.

   The following types of errors are produced in the console, showing that it's a code-signing issue, caused by dictionaries being installed within the Hunspell plugin bundle.

   Can I suggest that there should be another place to install additional languages, outside the InDesign application.

   The only way I can work with Latin and Ancient Greek languages currently is to use an El Capitan Mac, which does not have the sandboxing.

   AMFI: Check-fix enabled for binary '/Applications/Adobe InDesign CC 2018/Resources/Dictionaries/LILO/Linguistics/Providers/Plugins2/AdobeHunspellPlugin.bundl e/Contents/MacOS/AdobeHunspellPlugin' with TeamID 'JQ525L2MZD', identifier 'com.adobe.adobehunspellplugin2': broken signature treated as unsigned without privileges. This workaround will not work for software built on or after 10.12.

   Adding Hunspell dictionaries breaks code-signing, and results in the whole of InDesign's spelling system being sand-boxed by OSX.

   Steps to reproduce:

   1. On High Sierra and InDesign CC, add a Hunspell dictionary, as detailed here: https://helpx.adobe.com/indesign/kb/add_cs_dictionaries.html

   2. Spell-check any InDesign document using the new dictionary and spell-checking then becomes unusable, until InDesign is uninstalled then re-installed.

   The following types of errors are produced in the console, showing that it's a code-signing issue, caused by dictionaries being installed within the Hunspell plugin bundle.

   Can I suggest that there should be another place to install additional languages, outside the InDesign application.

   The… more

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   14 comments  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue. We are currently reviewing it.

   -Adobe InDesign team

4. [ID-4259937][Document Specific] InDesign and InDesign Server go into infinite recompose

   The attached IDML file is a minimized test case for an infinite recompose loop. To start the loop, open the document in an InDesign client and select the gray text frame and turn off its text wrap property. To stop the loop, select Undo or close the document.

   The test case is taken from a real-world IDS incident where this loop monopolized the IDS process for several minutes until our watchdog killed it.

   (Reproduced with Adobe Indesign CC 2025 v20.1.0.71 running on MacBook Pro M3 / macOS 15.2.)

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   0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

5. linked files ignored upon packaging

   1. Adobe InDesign Version 13.1 x64 on Windows
   2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
   3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
   4. No linked files are packaged
   5. It sees the links... but not in the "package" menu

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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6. [ID-4257736]InDesign hangs when placing CJK tagged text with ruby

   I'm currently using ID 2024, but I have tested other versions of ID, back to CS6, and they all have the same problem. I'm currently running Windows 11, but the problem also occurs in Windows 10.

   Steps:

   1. Install the Adobe font family, Source Han Sans TW, on your computer.
   2. Download TaggedText.zip and unzip it
   3. Open InDesign in the CJK version
   4. Create a new document with these grid attributes: Direction = Vertical; Font = Source Han Sans TW, Normal; Size = 16 pt; Vertical = Horizontal = 100%; Char Aki = 0 pt; Line Aki = 10 pt; Characters = 40; Lines = 15
   5. Go File > Place... > choose TaggedText.txt
   6. After TaggedText.txt is loaded into the "cursor" <shift-click> inside the frame

   It would be nice if InDesign would place the text and allow me to continue working with the data. Unfortunately, InDesign hangs and I have to kill it with the Task Manager.

   UserVoice does not allow uploading zip files so here is the link to TaggedText.zip:
   https://drive.google.com/file/d/1pndkPDCXuja6eh3kv-Yipfzrq0UcsISd/view?usp=sharing
   (Contact me if you have problems downloading it.)

   I have a video showing how to reproduce the bug:
   https://www.loom.com/share/733195ba2f5a4b2abb6faae10835b4ad?sid=036cf1f2-a772-476c-a8ee-ab126ce0f2dd

   I'm pretty sure the problem is related to ruby in the tagged text. It is possible to place the text using the debug version of InDesign available through adobeprerelease.com which leads me to think that the tagged text is acceptable. My request is to fix the regular version of InDesign so that it can place this tagged text just like the debug version can.

   At this point InDesign is hung.

   I'm currently using ID 2024, but I have tested other versions of ID, back to CS6, and they all have the same problem. I'm currently running Windows 11, but the problem also occurs in Windows 10.

   Steps:

   1. Install the Adobe font family, Source Han Sans TW, on your computer.
   2. Download TaggedText.zip and unzip it
   3. Open InDesign in the CJK version
   4. Create a new document with these grid attributes: Direction = Vertical; Font = Source Han Sans TW, Normal; Size = 16 pt; Vertical = Horizontal = 100%; Char Aki = 0 pt; Line Aki = 10 pt; Characters = 40;… more

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. It is currently under investigation. 

   —

   Adobe InDesign Team

7. [ID-4216889]Objects on the page jump if a left-hand page becomes a right-hand page and vice versa

   Hi developers,
   this is a longstanding bug:

   With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

   I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

   The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

   Below all the details.

   What is a jump zone?
   If horizontal values for left and right margins differ, there is a BUG that in effect forms a zone on the page.
   I call this zone JUMP ZONE because objects that touch the zone with their edges could jump horizontally.

   When will objects jump?
   1. When a left-hand page becomes a right-hand page OR a right-hand page becomes a left-hand page.

   1. When a left-hand page becomes a right-hand page and later when a right-hand page becomes a left-hand page again.

   This could happen within a single InDesign document open.

   WARNING:
   It could even happen to InDesign documents that are not visibly open.
   That's with InDesign documents that are part of a InDesign book file.
   The book file's feature with auto-numbering pages can do this even if no document is visibly open.
   The damage is done if auto-numbering took place AND the book file is saved.

   How large is the jump zone?
   The height of the zone is the height of the page.
   The width of the zone can be calculated:
   inner margin MINUS outer margin

   How large is the jump?
   The width of the jump zone.

   Where is the jump zone positioned?
   Positive value: The zone is at the spine of the page.
   Objects that touch the zone jump towards the spine.

   Negative value: The zone is at the edge of a page away from the spine.
   Objects that touch the zone jump away from spine.

   What versions of InDesign are affected?
   All versions CC up to InDesign 2020, Mac OS X and Windows.
   InDesign CS6, Mac OS X and Windows.

   Possibly also InDesign CS5 and CS5.5, Mac OS X and Windows.
   I did not test this.

   How can I avoid jump zones?
   Make right and left margin values the same!

   Are there workarounds if I cannot avoid jump zones?

   1. Anchor objects
      that touch the jump zone to text frames that do not touch the jump zone.
      Nested objects will not jump if the parent objects are not touching the jump zone.

   2. Group an object
      to another one that is touching the top or the bottom edge of the page.
      Tests are showing that objects will not jump if they touch the bottom OR the top of the page.
      ( OR both, bottom and top edges of the page .)

   Other things to consider about moving objects?
   The following is independently of jump zones:
   Objects could move to other pages if their edges touch exactly the horizontal edges on pages in facing pages.
   Depending on the version of InDesign this could also happen with objects touching the spine.
   Reason: Rounding errors.

   What can provoke all this?
   1. Add or remove an odd number of pages
   so that left-hand pages become right-hand pages and vice versa.

   1. Renumber start pages of sections so that left-hand pages become right-hand pages and vice versa.

   Note:
   Every document has at least one section by default.
   The start of that section is the first page in the document.

   More details at Adobe InDesign Forum:
   https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774458#M166408

   InDesign 2020 documents attached here.
   See screenshots and further comments at Adobe InDesign Forum:
   https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774596#M166420

   Download link to all test files on my Dropbox account:
   https://www.dropbox.com/s/duov096cu2q481l/Jump-Zones-Explained-Facing-Pages-Documents.zip?dl=0

   Regards,
   Uwe Laubender

   ( ACP )

   PS: Why does InDesign Uservoice not permit to attach files with suffix .indd ?
   Message: "Invalid file type: .indd files not allowed."
   Isn't that rather absurd?

   Hi developers,
   this is a longstanding bug:

   With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

   I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

   The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

   Below all the details.

   What is a… more

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue to us.
   We are currently reviewing it.
   InDesign Team

8. [ID-4245219]Second letter disappears after applying dropcap in PDF export using ID Eng Hebrew version

   Issue: [Break in ID 19.0] Second letter disappears after applying dropcap in PDF export using ID Eng Hebrew version

   Under certain conditions, the second letter after the opening letter in a word vanishes. This issue affects the appearance and natural flow of the text.

   Note: Creating this thread to track the third point mentioned in the thread: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/48955319-hebrew-text-bugs-in-indesign-2025

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

   Please update your InDesign application to this latest version to get the fix.

   --

   Adobe InDesign team

9. Text-fields behave strange after InDesign 2020 update

   Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

   When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

   Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is expanded on the upper side instead (see image "Adobe-Indesign-Bug-copy-paste.jpg" in attachment)

   Sometimes it even changes the whole stlye, color AND size!!!! ("Adobe-Indesign-Bug-copy-paste2.jpg").

   I checked everything that may be possible - without results. It sitll appears after saving older documents in 2020 version...

   Hence, every template i ever created is useless and time-consuming!
   ADOBE PLEASE DO SOMETHING, THIS IS RIDICULOUS AND ANNOYING!

   Anybody experiencing similar problems? Thanks for reply.

   Update: Bug doesn't appear on another PC with similar settings. But it still appears after uninstalling old version, reinstalling new version and even after deleting all folders and setups in adobe file path.... Still stumped for an answer...

   Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

   When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

   Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions,… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please let us know in comments below if you face the problem even after deleteing the InDesign cache and preferences.

   Refer: https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html for the steps to delete the roaming and local cached data folders

   Thanks

10. inDesign not showing all typekit activated fonts

    Typekit shows fonts activated but they are missing from "find font" windows.

    Font in adobe typekit.
    Font: In adobe type kit, turned ON.

    Font: shown as MISSING in indesign
    Font: not able to replace because it does not show up in "FIND FONT" dialogue

    Available in standard pulldown tab.

    ATTEMPTS TO FIX:
    1 - turned off suitcase
    2 - cleared font cache and rebooted
    3 - unsintalled indesign and preferences, reinstalled fresh
    4 - installed this patch https://helpx.adobe.com/indesign/kb/font-manager-crash.html

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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11. InDesign 14.0.1 is crashing hourly

    For three days my InDesign 14.0.1 has been crashing almost exactly hourly. It just freezes and I get the spinning beachball. Only recourse is to re-start my Mac. I've uninstalled and reinstalled multiple times. Prior to this, I had downloaded Lightroom... I thought this might have been the initial cause. I uninstalled Lightroom and all my Adobe products. Any ideas?

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    9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. Inconsistent unit names in Czech version

    The "points" are called "body" in the Czech langauge., the short version is "b". Unfortunately Adobe CC apps are very inconsistent and you can find "b" (InDesign, Photoshop), "b." (InDesign) or even not translated "pt" (Illustrator).

    Please make it consistent. If you can't change it in all Adobe apps, at least make it "b" in InDesign. (Adobe CS 6 is correct, line thickness is represented as "b" while CC displays "b.".

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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13. eyedropper tool

    Adobe InDesign CC 2017 (also 2018) The eyedropper tool does not work on text, when there is a second layer with data in it. On the screenshot I tried to make the text green.
    When the red layer is turned off, it works properly.

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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14. UI Artifact on Apple M1 Max with ultrawide screen

    Display Artifacts

    • Macbook Pro (2021)
    • Apple M1 Max
    • macOS 12.6
    • Display: C49RG9X @ 5120x1440 120Hz
    • App: Adobe Indesign 2023 v18.0

    Ever since switching from an Intel mac to M1 mac, indesign randomly display this artifact anywhere when I scroll thru my working document. Previous 2022 version also suffer this problem, it's totally random. Only way I can get rid of this is zoom in and out and the artifact will go away. (Screenshot blur out some element for privacy purpose).

    Also maybe this is also related to sleep & wake up of the mac on ultrawide resolution, after waking up from sleep, all my adobe apps have all the tools bar are all over the place. Many of them stack on top of each other left and right edge of the screen. I must use reset workspace to restore the original locations.

    Display Artifacts

    • Macbook Pro (2021)
    • Apple M1 Max
    • macOS 12.6
    • Display: C49RG9X @ 5120x1440 120Hz
    • App: Adobe Indesign 2023 v18.0

    Ever since switching from an Intel mac to M1 mac, indesign randomly display this artifact anywhere when I scroll thru my working document. Previous 2022 version also suffer this problem, it's totally random. Only way I can get rid of this is zoom in and out and the artifact will go away. (Screenshot blur out some element for privacy purpose).

    Also maybe this is also related to sleep & wake up of the mac on ultrawide resolution, after waking up… more

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    1 comment  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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15. Use Auto-Sizing and Text Wrap Frame on causes application crash

    Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

    • create and connect two text frames
    • set Auto-Sizing "Height and Width" on Text Frame Options
    • Insert text into two frames full
    • overlay graphic frames with Text Wrap settings ON
    • move the graphic frame appropriately (drawing is not normal at this point)
    • close documents with Command + W

    During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
    Also, if you try while overwriting with Command + S without Command + W, you may not be able to save eventually.

    This problem does not occur on Windows version.
    As a comparison, the same operation was performed with the English (North America) edition on macOS, but no problem occurred.
    Therefore, it is highly possible that the problem is unique to the Japanese edition.

    Original trouble posted Adobe Community.
    (There is a other post about User Voice, but this is a different issue.)
    https://community.adobe.com/t5/indesign/indesign2020%E3%81%AE%E4%B8%8D%E5%85%B7%E5%90%88%E3%81%A7%E3%81%AF/m-p/10935672

    InDesign file is prepared separately.
    https://adobe.ly/3agg1u8

    Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

    • create and connect two text frames
    • set Auto-Sizing "Height and Width" on Text Frame Options
    • Insert text into two frames full
    • overlay graphic frames with Text Wrap settings ON
    • move the graphic frame appropriately (drawing is not normal at this point)
    • close documents with Command + W

    During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
    Also, if you try while overwriting with Command + S without Command + W, you may not be… more

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    10 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    Hi
    Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.

    Please start a new thread in case you see the issue happen with InDesign 15.0.2

    Thanks

16. InDesign CC UI scaling problem on multiple monitors with different resolutions

    InDesign Version: Adobe InDesign CC 13.1 x64
    Operating System: Windows 10 Pro build 1709.
    Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

    Steps to reproduce the issue:
    1. Open InDesign CC on the 32 inch monitor
    2. Move all or some of the panels to the 24 inch monitor

    Expected result:
    Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

    Actual result:
    Panels don't adapt to monitor's resolution. If UI Scaling in InDesign preferences is turned ON and option scale to higher (or lower) supported scale factor is turned on, panels are slightly blurry. If UI scaling is turned OFF, then panels are way too small. All of this is due to improper scaling.

    Extra notes:
    Please see my thread on forum with image previews –
    https://forums.adobe.com/message/10305558#

    InDesign Version: Adobe InDesign CC 13.1 x64
    Operating System: Windows 10 Pro build 1709.
    Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

    Steps to reproduce the issue:
    1. Open InDesign CC on the 32 inch monitor
    2. Move all or some of the panels to the 24 inch monitor

    Expected result:
    Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

    Actual result:
    Panels don't adapt to monitor's… more

    9 votes

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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17. Where can I get Zusatzmodul Intents and Tabs.InDesignPlugin for my Adobe Indesign CS6

    I installed macOS Mojave and the tabulator does not work anymore. Indesign CS6 asks for Zusatzmodul Intents and Tabs.InDesignPlugin. Where can I get it?

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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18. Multiple Share for Review Issues

    I work with a team of 6 designers and we are all experiencing regular and multiple different issues with Share for Review – we are all using the latest version 2021 and are needing to try multiple things each time with varied results to get Share for Review to work – these include:
    1. Restarting Indesign
    2. Logging and in about of Adobe CC
    3. Trashing preferences
    4. Saving a file Copy

    Ths is extremely frustrating, wasting a lot of time and energy and money – I am sincerely hoping you are aware of all of these issues and are working hard to resolve it. Its a real shame as this feature is incredible when working properly. We rely heavily on this feature now so hopefully will be sorted soon ;)

    One issue not shown in the screenshots is the blank screen we get sometimes when clicking the Share for Review feature.

    I work with a team of 6 designers and we are all experiencing regular and multiple different issues with Share for Review – we are all using the latest version 2021 and are needing to try multiple things each time with varied results to get Share for Review to work – these include:
    1. Restarting Indesign
    2. Logging and in about of Adobe CC
    3. Trashing preferences
    4. Saving a file Copy

    Ths is extremely frustrating, wasting a lot of time and energy and money – I am sincerely hoping you are aware of all of these issues and are… more

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    10 votes

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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19. Placed PDFs that contain hyperlinks when exported to PDF, links are removed

    InDesign 15.1.1
    macOS Majave
    Acrobat Version (Architecture: x86_64
    Build: 20.9.20067.384717
    AGM: 4.30.101
    CoolType: 5.14.5
    JP2K: 1.2.2.46033)
    ========= END SYSTEM INFO ========

    Step 1: Open Indesign and place the "Placed PDF.pdf" file on a page
    Step 2: Export the PDF using Adobe PDF Presets (High Quality) select Hyperlinks checkbox on export and save
    Step 3: Open exported PDF and put mouse over hyperlink that was present in document from Step 1.

    Expected Result: would expect the hyperlink to remain clickable when exported from originating PDF

    Actual Result: hyperlink was removed on export and is no longer clickable :( See attached document "Placed PDF after Export.pdf"

    InDesign 15.1.1
    macOS Majave
    Acrobat Version (Architecture: x86_64
    Build: 20.9.20067.384717
    AGM: 4.30.101
    CoolType: 5.14.5
    JP2K: 1.2.2.46033)
    ========= END SYSTEM INFO ========

    Step 1: Open Indesign and place the "Placed PDF.pdf" file on a page
    Step 2: Export the PDF using Adobe PDF Presets (High Quality) select Hyperlinks checkbox on export and save
    Step 3: Open exported PDF and put mouse over hyperlink that was present in document from Step 1.

    Expected Result: would expect the hyperlink to remain clickable when exported from originating PDF

    Actual Result: hyperlink was removed on export and is no longer clickable :( See attached document… more

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    7 votes

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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20. Google File Stream Images taking a long time to update in Indesign

    Since upgrading to Mac OSX Catalina and adobe 2020 I have issues with google file stream and indesign.

    When I open a document with images that are saved on google drive and then open in photoshop or illutrator to edit and then save and go back to indesign, the images are showing as needing updated by indesign (yellow triangle) however the rotating / update round arrows icon is greyed out and I can't update the image. I have to wait several minutes before the image updates on indesign.

    I have contacted Adobe support and apple support and neither is claiming responsibility for the issue. Abobe has says that it's not able to verify network sharing as it can be unstable.

    All I know is that I've NEVER had this issue before and have had it since the day my computer and apps were updated.

    Please help?

    Since upgrading to Mac OSX Catalina and adobe 2020 I have issues with google file stream and indesign.

    When I open a document with images that are saved on google drive and then open in photoshop or illutrator to edit and then save and go back to indesign, the images are showing as needing updated by indesign (yellow triangle) however the rotating / update round arrows icon is greyed out and I can't update the image. I have to wait several minutes before the image updates on indesign.

    I have contacted Adobe support and apple support and neither is claiming… more

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    4 votes

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    3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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